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Author Topic: Livecoin Sign In Problem (Access From Your IP Address is Restricted)  (Read 84 times)
darkrose
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January 14, 2018, 07:46:32 AM
 #1

Who experience like this at livecoin trading exchange, I can't log in because my ip whitelist is turn on in my profile account, I send a email to help@livecoin.net for help but nothing response 4days ago and now i'm worried.




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Javi_Anibarro
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January 14, 2018, 07:58:38 AM
 #2

some people got that problem too,
it can be happened due to DDoS attack that happened with them,they are restricting some IPs to get access into their website.
and your IPs might be suspected as an 'attacker' even though you did not do that.
vps ? or something similiar to that ?

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AliCris
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January 14, 2018, 09:11:19 AM
 #3

Try to change your IP address using the browser extensions, if your provider gives you a dynamic IP address, then cable off the router or computer for 10-15 minutes and reconnect, you will be assigned a new session and a new IP address
darkrose
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January 14, 2018, 12:31:04 PM
 #4

Try to change your IP address using the browser extensions, if your provider gives you a dynamic IP address, then cable off the router or computer for 10-15 minutes and reconnect, you will be assigned a new session and a new IP address


I did this procedure but nothing happened my only chance is customer support to response to my email about the issue of my account, but 4 days ago no response from customer support.
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January 15, 2018, 02:37:29 PM
 #5

i have the same problem from 9:04 UK time     11.01.2018
no responds @ and twitter
darkrose
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March 12, 2018, 12:57:55 PM
 #6

sorry for being late to update my thread, my livecoin account has been fix about the issue of ip address is restricted, livecoin exchange is legit if you have a problem to your account send a request to livecoin@help.net with detailed description of the issue, And also one of the admin of exchange is active here in the furom https://bitcointalk.org/index.php?topic=1151791.0
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March 13, 2018, 06:08:05 PM
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sorry for being late to update my thread, my livecoin account has been fix about the issue of ip address is restricted, livecoin exchange is legit if you have a problem to your account send a request to livecoin@help.net with detailed description of the issue, And also one of the admin of exchange is active here in the furom https://bitcointalk.org/index.php?topic=1151791.0
Oh! Thanks a lot for giving us those feedbacks as some of us are always at the side of the fence trying to see how things turn out. I have never tried livecoin before but since there is no harm in trying different exchanges and since some of the tokens I am holding are on the exchange platform, I may have to just try them out. I have always been very skeptical when it comes to exchanges, and I always wait for the reputable ones to list first, so maybe I see how this one goes.

some people got that problem too,
it can be happened due to DDoS attack that happened with them,they are restricting some IPs to get access into their website.
and your IPs might be suspected as an 'attacker' even though you did not do that.
vps ? or something similiar to that ?
Yeah, I had the same challenge but it got rectified by itself automatically when I tried it again yesterday morning. Everything is still intact; I did not worry much since I really do not have so much inside anyway except for some tokens. If the Op cannot successfully make use of a VPN to get that solved, then he may just have to be patient to wait for a support. Although, I am sure a change of IP should get that solved, maybe he can just try another network provider.
gamalzour
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March 17, 2018, 05:59:01 AM
 #8

Who experience like this at livecoin trading exchange, I can't log in because my ip whitelist is turn on in my profile account, I send a email to help@livecoin.net for help but nothing response 4days ago and now i'm worried.





Just for the record, next time, download opera browser and make use of the inbuilt VPN to change it to another country to access your account, I believe that should work. I am sure there must have been a concrete reason for that, otherwise, you may have to contact the support and wait for them to give you an answer. If you are able to login with the first method, you may need to check you IP settings anyway and possibly enable 2FA.

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arpon11
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March 17, 2018, 06:59:37 AM
 #9

You should still wait for they respond as I believe there are working at the back end to rectify the ddos attack there might have had. I was trying to know why some of the livecoin patroniser keep getting one problem or another and most of them are not always familiar with the security problem most of this exchangers has.  However I believe the problems will be rectified in no time and you can access your account again


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March 17, 2018, 07:32:03 AM
 #10

Try to change your IP address using the browser extensions, if your provider gives you a dynamic IP address, then cable off the router or computer for 10-15 minutes and reconnect, you will be assigned a new session and a new IP address


I did this procedure but nothing happened my only chance is customer support to response to my email about the issue of my account, but 4 days ago no response from customer support.
I also had this same problem and mine has been fixed as well. I was a little bit worried though considering what I had, but what still got me relaxed was that I have never really had much issue with livecoin before and most of the time, they always get the whole thing rectified. Even though, they did not state the reason behind the whole IP restriction thing, but I want to believe it was on purpose.

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April 15, 2018, 05:54:55 AM
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Leonard2016
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April 15, 2018, 07:22:19 AM
 #12

Try to use some VPN , like tunnelbear and when you get there just withdraw all of your money from there to somewhere safer with out of hesitate , Bittrex once did that to some countries and banned them from withdrawing.
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