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Author Topic: What wrong on exchanger HITBTC ?  (Read 702 times)
wayancrypto
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January 15, 2018, 01:11:32 AM
 #21

I never get problem like that, can be turn of your device first or refresh it and then start login again. I used this exchange since 1 years ago but no any problem so far. This exchange is good but i dont understand about the price of some coin sometimes big different with others exchange, like price of Ignis token. But for the customer support and withdrawal still good.

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January 15, 2018, 05:53:09 AM
 #22

I have the same problem too, difficult to sign in
Asyifiah (OP)
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January 15, 2018, 07:07:02 AM
 #23

problem solved.
my IP is blocked from HitBTC and bittrex , I don't know why hitbtc do this , my friends too .
maybe my Internet Service Provider is trouble for support.
thanks you everyone .

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Asyifiah (OP)
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March 30, 2018, 01:22:22 PM
 #24

New Problem with exchanger HITBTC again.
I'am to try deposit token , but few next time address for deposit is change and than I to try send email to customer service HitBTC and than they give answer just keep waiting .
I stay waiting 1 month and send email again but they are just answer always keep waiting.
why ?
because my friend have same problem  with me but my friends have fast respon from admin.
why they do this to me ?

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March 30, 2018, 02:06:40 PM
 #25

The thing wrong with hitbtc is the withdrawal. iv'e used hitbtc a couple of times and all the time when i withdraw it takes what like 2hrs or so per transactions and they just made it successful when i contacted the support.
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March 30, 2018, 02:45:16 PM
 #26

I think I have never had a problem with hitBTC, even yesterday I made a transaction using hitBTC and immediately withdraw but all went well and normal. the time required is only about 30min.

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March 30, 2018, 02:49:58 PM
 #27

Maybe there is a problem with your network service or maybe in hitbtc itself have a minor update on there website as i see in my mobile phone and my laptop hitbtc  still good to use.
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March 30, 2018, 04:37:53 PM
 #28

The thing wrong with hitbtc is the withdrawal. iv'e used hitbtc a couple of times and all the time when i withdraw it takes what like 2hrs or so per transactions and they just made it successful when i contacted the support.
if I'am withdraw my balance its fine , but if I'am Token altcoin its problem , transaction has been done but Tx id not found on my account exchanger HITBTC.
I'am to try send email for support but the answer always keep waiting and waiting more than 1 month.

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March 30, 2018, 05:10:09 PM
 #29

whats wrong on exchanger HITBTC ?
I can't see price all altcoin , anybody can be explain because I use all my device , PC , smartphone .
and than Iam always dificult if sign in to my account hitbtc.
Although there weboage showa no problem but i have encountered some problem with them.I deopsited some of my TRX and still my balance was shown as zero and after refreshing some time it still show the same.I contacted the team and they said the site was under maintaince but no official information was there.Otherwise its ok but due to some maintainance its remain down.

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March 30, 2018, 08:10:03 PM
 #30

The thing wrong with hitbtc is the withdrawal. iv'e used hitbtc a couple of times and all the time when i withdraw it takes what like 2hrs or so per transactions and they just made it successful when i contacted the support.
lately I'm not at all pleased with this trade exchange. Despite the fact that my account is protected by two-factor authentication, there were several unauthorized logins to the account. I blame the administration of the site for this.
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November 11, 2018, 05:54:41 PM
 #31

I'd had an issue with HitBTC not loading data on account / exchange pages for over a year and finally figured out a way around the issue reading through this thread.

Someone above suggested loading the site in incognito mode (private window).

That actually worked.  Thanks for the suggestion.

I hadn't done any trading on the exchange in about 8-10 months due to getting frustrated with the intermittent issue with data loading and seems fine in private window / incognito mode.

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November 11, 2018, 06:13:39 PM
 #32

nevermind, spoke too soon, same issue on private / incognito mode.   Data loading is still intermittant.  Still get connection to server error making it impossible to do any trading in a timely manner. 
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November 12, 2018, 01:37:21 AM
 #33

I don't get any issue like you with HITBTC,  everything  is fine with this exchange.  You have to check your internet connection make sure nothing wrong. HITBTC is include top 10 crypto exchange and they was operating since 2013 and they is one of the trusted exchange.

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November 12, 2018, 01:47:26 AM
 #34

Clear your browser cache it will work
 perfectly.
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November 12, 2018, 02:52:07 AM
 #35

nevermind, spoke too soon, same issue on private / incognito mode.   Data loading is still intermittant.  Still get connection to server error making it impossible to do any trading in a timely manner.  
I just login with my account with them, which has been dead for months and then I got some error. But then again when I was able to login, I was quite surprise to see them asking for KYC now? So definitely, I got disappointed again and probably will not login for the next couple of months since all of my coins their as just dust amount anyways. As for your problems, you may want to clear your bwowser cache and see how it goes for you. Best of luck.

I don't get any issue like you with HITBTC,  everything  is fine with this exchange.  You have to check your internet connection make sure nothing wrong. HITBTC is include top 10 crypto exchange and they was operating since 2013 and they is one of the trusted exchange.
I just can't say if they have the trust of the community because there have been lots of issues with them lately. Just go on Scam Accusations or Exchanges thread and you will find out what I'm talking about.









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November 12, 2018, 05:23:27 AM
 #36

Iam always dificult if sign in to my account hitbtc.

Maybe you are clicking the wrong button. If try to log-in here then you can't never go in because that is the signup tab.


This is the sign-in button.


whats wrong on exchanger HITBTC ?

To add, maybe those limits on putting sell and buy orders like everything must be divisible by 10. That makes the order book pretty easy to manage but the fact that you are not trading on your desired amount is frustrating, like what you'd gonna do on you 9 extra coins right? They must have an option of converting it into a certain currency like what Binance does, converting your smallest asset into BNB.
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November 12, 2018, 12:21:13 PM
 #37

New Problem with exchanger HITBTC again.
I'am to try deposit token , but few next time address for deposit is change and than I to try send email to customer service HitBTC and than they give answer just keep waiting .
I stay waiting 1 month and send email again but they are just answer always keep waiting.
why ?
because my friend have same problem  with me but my friends have fast respon from admin.
why they do this to me ?

You should just quit using hitbtc if you encounter a lot of issues, I mean maybe something on your part didn't fit on their system.
Go to CMC and search for your coin and look other exchange sites that had listed your coin. You see we have tons of platforms now so if hitbtc doesn't suits you then try the others.

And I'm afraid that the support didn't understand your concern well, like I'm trying to understand your post but man it's really broken.

I use this provider to trade Cryptos : Bitcoin Revolution
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November 22, 2018, 10:26:40 PM
 #38

nevermind, spoke too soon, same issue on private / incognito mode.   Data loading is still intermittant.  Still get connection to server error making it impossible to do any trading in a timely manner.  
I just login with my account with them, which has been dead for months and then I got some error. But then again when I was able to login, I was quite surprise to see them asking for KYC now? So definitely, I got disappointed again and probably will not login for the next couple of months since all of my coins their as just dust amount anyways. As for your problems, you may want to clear your bwowser cache and see how it goes for you. Best of luck.

I don't get any issue like you with HITBTC,  everything  is fine with this exchange.  You have to check your internet connection make sure nothing wrong. HITBTC is include top 10 crypto exchange and they was operating since 2013 and they is one of the trusted exchange.
I just can't say if they have the trust of the community because there have been lots of issues with them lately. Just go on Scam Accusations or Exchanges thread and you will find out what I'm talking about.


Na, clearing cache had no effect / change.  Had tried that many times.

What I did find however is that when I access the exchange via wireless is when the data not loading problem occurs, so now I've seemed to resolve the issue I'd been having by using a wired connection.  Even though my wireless connection isn't slow, I just can't get the exchange data to load on market pages or account page when using a wireless connection anymore.
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November 23, 2018, 12:01:12 AM
 #39

whats wrong on exchanger HITBTC ?
I can't see price all altcoin , anybody can be explain because I use all my device , PC , smartphone .
and than Iam always dificult if sign in to my account hitbtc.

usually the problem is because the hitbtc website system is very slow responding, it also happened to me last year, but I'm sure it can now run back to normal, the website loading system improvement is improved, it would be better if your problem continues then You should install security so that if something goes wrong, get full support from hitbtc

jambul_kribo
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November 23, 2018, 01:04:02 AM
 #40

whats wrong on exchanger HITBTC ?
I can't see price all altcoin , anybody can be explain because I use all my device , PC , smartphone .
and than Iam always dificult if sign in to my account hitbtc.

usually the problem is because the hitbtc website system is very slow responding, it also happened to me last year, but I'm sure it can now run back to normal, the website loading system improvement is improved, it would be better if your problem continues then You should install security so that if something goes wrong, get full support from hitbtc
maybe server or internet connection didnt synchronize well.i've been trading in hitbtc for years never had serious trouble with it.and i hope i future hitbtc improve their service.

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