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Author Topic: Mildly unimpressed with both MtGox and TradeHill  (Read 3798 times)
Smalleyster
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July 11, 2011, 04:12:30 AM
 #21

LOL! Yes mean people do suck but they keep one on one's toes. 8^)

To the exchanges; look at ETrade, TDWaterhouse and Scottrade for the level of professionalism the average investor expects nowadays. These are the ones I use and their peers have smilar functionality.

At the very least PLEASE add email notice of a trade.

Feel like investing in a Miner?:
http://bitcointalk.org/index.php?topic=30044.msg377773#msg377773
A soup to nuts newbee system for a secure, portable USB wallet (free instructions):
NoobHowTo: http://bitcointalk.org/index.php?topic=27088.msg341387#msg341387
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RandyMarsh
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July 11, 2011, 04:22:45 AM
 #22

I wouldn't call myself an average investor though, 75% of my bitcoin transactions are done without pants on.  Grin

The new Tradehill is lookin sharp, i like alot

Stan?! STAN?!?!
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July 11, 2011, 05:08:09 AM
 #23

75% of my bitcoin transactions are done without pants on.

lolz!

and ditto!
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July 11, 2011, 05:18:47 AM
 #24

At the very least PLEASE add email notice of a trade.
+1, please!
Glorious House of Barry
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July 11, 2011, 05:34:58 AM
 #25

I've gotten good at the TradeHill CAPTCHA lately.

It makes me feel proud.
Jered Kenna (TradeHill)
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July 11, 2011, 05:51:03 AM
 #26

LOL! Yes mean people do suck but they keep one on one's toes. 8^)

To the exchanges; look at ETrade, TDWaterhouse and Scottrade for the level of professionalism the average investor expects nowadays. These are the ones I use and their peers have smilar functionality.

At the very least PLEASE add email notice of a trade.

Hi Smalley,

Thanks for the business, the post and the feedback.

Frank's work is really good and we plan to impliment it soon.

You will be pleased to know that a senior developer from Interactive Brokers is joining us as an advisor.

This person coded many parts of the IB platform and has their Certificate in Quantitative Finance. He is a long time personal friend who is thrilled to be working with us.

As BTC volume (millions/month) catches up to global capital markets volume (trillions/month) so will the advancement of trading platforms.

Feel free to reach out if you need anything!

Regards,
Adam - Tradehill 

moneyandtech.com
@moneyandtech @jeredkenna
opticbit
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July 11, 2011, 05:58:29 AM
 #27

why don't you start paying $10 per trade plus 1%.

or code it your self if you don't like it

for a start up I'm happy with what I'm getting at .5% and they are progressing nicely.

Set up the same thing..
http://bit.ly/btcrefs
Get more bitcoins.
Alex Beckenham
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July 11, 2011, 02:04:36 PM
 #28

Sorry if it's already been asked... I saw your lovely new BUY form, but how does one easily just buy "$50 worth of bitcoins at a rate of $13.50". Do you still need to work it out manually on a calculator first and then type in 3.7037037?

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July 11, 2011, 03:08:55 PM
 #29

At the very least PLEASE add email notice of a trade.
+1, please!



I can't do this, I need text notifications on my phone since I'm never near my computer
stic.man
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July 11, 2011, 03:10:15 PM
 #30

tradehill not having limits on withdrawals is pretty nice
elggawf
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July 11, 2011, 05:25:43 PM
 #31

JMHO, but I think the session timeout thing should be optional. If you get Malware on your PC then it's game over anyway, and over HTTPS your options for session hijacking are severely limited. I think the session timeout stuff is just a bike helmet, implemented because someone happened to suggest it at a time when MtGox got hacked in a massive way.

The actual attack vectors for long-running sessions are extremely narrow in scope, and personally if someone's logging into a Bitcoin exchange at a Starbucks without HTTPS they deserve everything they get. I'm a big boy, let me opt out of session hi-jacking and if my account gets owned that way then I'll take responsibility for it.

^_^
Frank White
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July 11, 2011, 08:21:21 PM
 #32

excited
MagicalTux
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July 11, 2011, 10:14:24 PM
 #33

For one thing I was not alerted by email when trades happened.

Second I had to write a spreadsheet to figure out what they actually charged me.

Thirdly they both log you out in miniscule time periods.

And I NEVER get the TH capcha right the first time (blind as a bat and all that rot)


Fairly unprofessional compared to the brokerage accounts I have used.


If you check your account history, you'll notice we display trading fees on the account history as separate lines, should make things rather easy.

We'll add the ability to receive trading emails soon, and the ability to change the logout period to something different soon too (per-account setting, will come with timezone selection at the same time).

Meatpile
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July 11, 2011, 11:10:29 PM
 #34

Speculators are hardly the enemy: http://mises.org/daily/4466


Well too bad that article doesn't relate to bitcoin at all. It is linking a real world commodity to real world supply and demand. Instead of a purely speculator vs speculator system that is bitcoin. Until bitcoin is priced to real world goods, then it will forever be a gambling mechanism where one speculator makes money purely from a bad speculator on the other end.



Frank White
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July 12, 2011, 12:20:27 AM
 #35

I believe TH will be implementing e-mail or SMS alerts when a trade goes thru or you withdraw (if you specify so).


Anyone else have suggestions ? Maybe if we give tradehill some ideas they can implement them over time!
Smalleyster
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July 12, 2011, 12:52:29 AM
 #36

For one thing I was not alerted by email when trades happened.

Second I had to write a spreadsheet to figure out what they actually charged me.

Thirdly they both log you out in miniscule time periods.

And I NEVER get the TH capcha right the first time (blind as a bat and all that rot)


Fairly unprofessional compared to the brokerage accounts I have used.


If you check your account history, you'll notice we display trading fees on the account history as separate lines, should make things rather easy.

We'll add the ability to receive trading emails soon, and the ability to change the logout period to something different soon too (per-account setting, will come with timezone selection at the same time).

Much better response than the PR guy. You should re-train him. I have been biting my tongue not to respond to his post.

Thank you I look forward to your growth and will look at the history.

EDIT

Wait a minute you're not TH, you're Mtgox! LOL!

I thought you were following up on the TH guy. You could have been a little clearer as to whom you represent. 8^)

Feel like investing in a Miner?:
http://bitcointalk.org/index.php?topic=30044.msg377773#msg377773
A soup to nuts newbee system for a secure, portable USB wallet (free instructions):
NoobHowTo: http://bitcointalk.org/index.php?topic=27088.msg341387#msg341387
Smalleyster
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July 12, 2011, 05:07:20 AM
 #37

Ok now to both of you:

I should not ever have to break out a calculator or fire up a spreadsheet to perform simple trades.

Everything should be served up to me on a platter without my needing to go dig around in history or any other page or program.

Neither of your input screens was as obvious as I had expected.

Like the post above mentioned I had a set amount of money to place and you both made me go do the arethmetic.

Frankly it irritated me that I placed exactly the same order in both of your sites and MtGox gave me a partial btc even though their commission was listed as being smaller than TH.

wtf???

Feel like investing in a Miner?:
http://bitcointalk.org/index.php?topic=30044.msg377773#msg377773
A soup to nuts newbee system for a secure, portable USB wallet (free instructions):
NoobHowTo: http://bitcointalk.org/index.php?topic=27088.msg341387#msg341387
ctoon6
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July 12, 2011, 09:24:55 AM
 #38

you want an ai to buy and sell for you too?

Smalleyster
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July 12, 2011, 12:33:06 PM
 #39

you want an ai to buy and sell for you too?

If not why not? I'm a spoiled consumer with years of built up expectations.

After all these years of using toilet paper I bitch and moan incessantly whenever I'm expected to use a corn cob!

8^)

Feel like investing in a Miner?:
http://bitcointalk.org/index.php?topic=30044.msg377773#msg377773
A soup to nuts newbee system for a secure, portable USB wallet (free instructions):
NoobHowTo: http://bitcointalk.org/index.php?topic=27088.msg341387#msg341387
the joint
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July 13, 2011, 02:38:11 AM
 #40

Sorry I just feel real hostility towards the speculators, its not what bitcoin was designed for.

So you think...if I knew how to code well enough to design my own currency in such a way that I would be the #1 profiteer, I would do it, and it would look like Bitcoin.  Just like if I owned the NBA or NFL, I would want my games rigged, such that a team like the Saints would win the superbowl after some natural disaster, and the NBA's most hated team would lose in the 7th finals game to a bunch of old white guys.

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