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Author Topic: Can't use Bitrefill  (Read 34 times)
OmegaStarScream
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January 18, 2018, 11:28:31 AM
 #1

I'm trying to top up my phone (balance already in my account) but It doesn't seem to work. I'm receiving the following error message:

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For some reason we failed do deliver your refill. This can happen if you have typed the number incorrectly, if the number is not for a prepaid phone or if the operator you selected was not the right one.

The error message doesn't apply as I've done everything correctly. I use them on a regular basis, so I was wondering If it's just me who's having this problem?


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January 18, 2018, 01:33:22 PM
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I am getting quite different error while trying to access my dashboard there. Error which I got on signin page...
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There was an error communicating with our servers. If this problem persists please contact our support. (Error : )

Looks like they are having problem with their server, so almost all function is down right now including top up and signing in..
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January 24, 2018, 09:56:14 AM
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I contacted them and apparently, it was an issue for my country only and it got solved. As for your problem, I didn't receive such errors so If it persists, use twitter, It's the fastest way to reach them.

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