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Author Topic: HELP~My Wallet was stolen, I lost 2.3102BTC!!  (Read 2693 times)
SpaceX (OP)
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August 22, 2013, 10:47:40 AM
 #1

My wallet was stolen in 2013-07-18 and I lost 2.3102 BTC. The bitcoin was sent to this address:

1Hackyaju6LmzW91fnr3xTLFJSAjf7mr2j

I have set two passwords to ensure the security of my wallet and I have a SMS message as Two Factor Authentication.
I didn't reveal my passwords and SMS message authentication code to anybody and I have scanned my PC, there is no computer virus or Trojan Program in it.
But my wallet was still stolen by someone! ! I hope Blockchain can help me retrieve my lost Bitcoin!! Thanks!

I submitted the quest above to the blockchain.zendesk.com a month ago, but I don't receive any reply until now!
So I have to find more helps from bitcointalk. Could anybody tell me how can I retrive my lost Bitcoins??
Thanks a lot!

https://blockchain.zendesk.com/attachments/token/xgo5oyjluswe5gp/?name=1.png
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August 22, 2013, 10:49:15 AM
 #2

did you use an android app to create your BTC address?

more information please.

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August 22, 2013, 10:49:40 AM
 #3

gotta love that vanity address


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August 22, 2013, 10:54:17 AM
 #4

did you use an android app to create your BTC address?

more information please.
I used a iphone BlockChain App.
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August 22, 2013, 10:57:31 AM
 #5

did you use an android app to create your BTC address?

more information please.
I used a iphone BlockChain App.


do you keep a backup and passwords in your email account?

checked for malware?

BTW, your BTC are gone´, there's no way to reverse this transaction

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August 22, 2013, 11:03:32 AM
 #6

did you use an android app to create your BTC address?

more information please.
I used a iphone BlockChain App.


do you keep a backup and passwords in your email account?

checked for malware?

BTW, your BTC are gone´, there's no way to reverse this transaction

I send a backup to my email every time I have a transaction
I have scanned my computer completely,no virus and malware
I also think retrieving my BTC is impossible,but I see an essay, say BlockChain will compensate our lost BTC
http://www.techworld.com.au/article/524283/bitcoin_wallet_service_issue_refunds_after_users_funds_stolen/
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August 22, 2013, 11:05:41 AM
 #7

You can't do anything now.
Sorry for your loss

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August 22, 2013, 11:07:47 AM
 #8

You can't do anything now.
Sorry for your loss

Lesson for everyone else here, split your money into multiple different wallets/accounts/etc , to minimize possible risks.


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August 22, 2013, 11:08:34 AM
 #9

I think op is right, if it was due to the wallet security problem with the rng, then blockchain might refund him.

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August 22, 2013, 11:12:45 AM
 #10

I doubt they will, because how do you tell it's a genuine theft or staged?


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August 22, 2013, 11:20:45 AM
 #11

I doubt they will, because how do you tell it's a genuine theft or staged?
This thing is real, but I don't know if my case is included in their extent of compensation
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August 22, 2013, 11:29:13 AM
 #12

It seems like other users had the same experiences

https://bitcointalk.org/index.php?topic=277595.60

our lost BTCs seem to be sent to one address finally
1HackerRpwYH7F6uGu8422dScNxaHAtWYz
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August 22, 2013, 11:34:25 AM
 #13

My funds were stolen from online wallet. Only single address affected, so seems Blockchain.info wallet has vulnerability in RNG:
https://bitcointalk.org/index.php?topic=277595.0

Important!

I can confirm there is a problem with the RNG used by blockchain.info javascript clients being poorly seeded when initialised in a background webworker task. In some browsers this could lead to duplicate R values being used when signing transactions (Firefox is likely to be particularly vulnerable). This issue effects the transaction signing code only, not the generation of private keys.

Patches have now been deployed, Please ensure you upgrade to the latest version of your Blockchain.info client.

Chrome extension - v2.85
Fixefox extension - v1.97
Mac client - v0.11

Users of the web interface should clear their browsers cache before next login.

Only a handful of addresses are known to be affected thus far. Likely if you have been affected by this problem your coins will have been taken already. All affected users will be refunded in full, please PM me or email help@blockchain.info.

-----

Piuk, please, could your site implement importing password protected private keys according to BIP38? Many people use that for their offline savings and allowing to spend the key directly from blockchain.info would help a lot. Thanks!

BIP38 supported has been added.
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August 22, 2013, 12:00:48 PM
 #14

I doubt they will, because how do you tell it's a genuine theft or staged?
This thing is real, but I don't know if my case is included in their extent of compensation

I do not question you or your experience in general, I'm simply saying it's hard to prove either way.


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spa4rtacus
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August 22, 2013, 04:06:24 PM
 #15

There's nothing blockchain.info can do to help you get your coins back.

If it cheers you up in any way, I've lost over 30 BTC over the past year to scammers and lost wallets...
malevolent
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August 22, 2013, 05:55:07 PM
 #16

There's nothing blockchain.info can do to help you get your coins back.

Actually Piuk is refunding those that were affected:

Jesse James has informed me of a problem with the rng used by blockchain.info javascript clients being poorly seeded when initialised in a background webworker task. In some browsers this could lead to duplicate R values being used when signing transactions (Firefox is likely to be particularly vulnerable). This issue effects the transaction signing code only, not the generation of private keys.

Patches have now been deployed, Please ensure you upgrade to the latest version of your Blockchain.info client.

Chrome extension - v2.85
Fixefox extension - v1.97
Mac client - v0.11

Users of the web interface should clear their browsers cache before next login.

Only a handful of addresses are known to be affected thus far. Likely if you have been affected by this problem your coins will have been taken already. All affected users will be refunded in full, please PM me or email help@blockchain.info.

SpaceX and others that were affected by this issue, contact him by email (the one at the end of the post I am quoting above) or PM.

Signature space available for rent.
Rampion
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August 22, 2013, 06:03:10 PM
 #17

Well, our hacker is doing well indeed, BTC647.733346 stolen in one month.

http://blockchain.info/address/1HackerRpwYH7F6uGu8422dScNxaHAtWYz

SpaceX (OP)
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August 23, 2013, 12:15:37 AM
 #18

There's nothing blockchain.info can do to help you get your coins back.

Actually Piuk is refunding those that were affected:

Jesse James has informed me of a problem with the rng used by blockchain.info javascript clients being poorly seeded when initialised in a background webworker task. In some browsers this could lead to duplicate R values being used when signing transactions (Firefox is likely to be particularly vulnerable). This issue effects the transaction signing code only, not the generation of private keys.

Patches have now been deployed, Please ensure you upgrade to the latest version of your Blockchain.info client.

Chrome extension - v2.85
Fixefox extension - v1.97
Mac client - v0.11

Users of the web interface should clear their browsers cache before next login.

Only a handful of addresses are known to be affected thus far. Likely if you have been affected by this problem your coins will have been taken already. All affected users will be refunded in full, please PM me or email help@blockchain.info.

SpaceX and others that were affected by this issue, contact him by email (the one at the end of the post I am quoting above) or PM.
I have sent a PM to piuk~
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August 24, 2013, 05:59:03 PM
 #19

There's nothing blockchain.info can do to help you get your coins back.

If it cheers you up in any way, I've lost over 30 BTC over the past year to scammers and lost wallets...

I'd consider your 2BTC loss as lucky. Many of us have lost much much more experimenting with Bitcoin.
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August 24, 2013, 06:02:08 PM
 #20

Is this blockchain.info related or what?

 Huh

marcovaldo
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August 24, 2013, 06:06:50 PM
 #21

I'd consider your 2BTC loss as lucky. Many of us have lost much much more experimenting with Bitcoin.

It's not because someone lost more, that it is lucky to lose 2 btc ...
Maybe it was all he had.

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rolling
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August 24, 2013, 06:13:11 PM
 #22

Well, our hacker is doing well indeed, BTC647.733346 stolen in one month.

http://blockchain.info/address/1HackerRpwYH7F6uGu8422dScNxaHAtWYz

I sure hope the community is working on finding out what the vulnerability is.  So far, at least two people have said they were using blockchain.info when this happened to them.  There are many more it appears that have not posted on the forum.
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August 24, 2013, 11:06:28 PM
 #23

I'd consider your 2BTC loss as lucky. Many of us have lost much much more experimenting with Bitcoin.

It's not because someone lost more, that it is lucky to lose 2 btc ...
Maybe it was all he had.

Point taken. It's not lucky to loose any BTC Sad
I'll revise my previous statement: As the territory surrounding a risky bet such as BTC stands, only put up what your willing to loose, write it off as a learning experience, and get back in the game!  Wink
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August 24, 2013, 11:29:05 PM
 #24

Well, our hacker is doing well indeed, BTC647.733346 stolen in one month.

http://blockchain.info/address/1HackerRpwYH7F6uGu8422dScNxaHAtWYz
He got fix job and big rewards every month if continue do that

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August 25, 2013, 06:31:27 PM
 #25

There's nothing blockchain.info can do to help you get your coins back.

Actually Piuk is refunding those that were affected:

Jesse James has informed me of a problem with the rng used by blockchain.info javascript clients being poorly seeded when initialised in a background webworker task. In some browsers this could lead to duplicate R values being used when signing transactions (Firefox is likely to be particularly vulnerable). This issue effects the transaction signing code only, not the generation of private keys.

Patches have now been deployed, Please ensure you upgrade to the latest version of your Blockchain.info client.

Chrome extension - v2.85
Fixefox extension - v1.97
Mac client - v0.11

Users of the web interface should clear their browsers cache before next login.

Only a handful of addresses are known to be affected thus far. Likely if you have been affected by this problem your coins will have been taken already. All affected users will be refunded in full, please PM me or email help@blockchain.info.

SpaceX and others that were affected by this issue, contact him by email (the one at the end of the post I am quoting above) or PM.

Ah, I was not aware that what the enabled the theft of coins was a vulnerability in blockchain.info's code.  Still, they are getting refunded from the siteowners' pockets, and rightfully so, but technically they are not getting their original coins back.
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August 25, 2013, 07:52:03 PM
 #26

How is it even possible? Any bug in blockchain.info? How to prevent that? What is the most secure wallet ?
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August 25, 2013, 08:53:33 PM
 #27

There's nothing blockchain.info can do to help you get your coins back.

If it cheers you up in any way, I've lost over 30 BTC over the past year to scammers and lost wallets...

I'd consider your 2BTC loss as lucky. Many of us have lost much much more experimenting with Bitcoin.

So you've lost more than 2 BTC "experimenting?" As in gambling and getting scammed?
Doing that, you already know the risks and you did it knowing there was a chance you could have lost the money.

The OP got the funds stolen against his will.  So if you lost the BTC gambling, getting scammed, that was your own fault.
Of course, this OP should have just used bitcoin wallet QT or have the info backed-up
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August 25, 2013, 09:14:25 PM
 #28

There's nothing blockchain.info can do to help you get your coins back.

If it cheers you up in any way, I've lost over 30 BTC over the past year to scammers and lost wallets...

I'd consider your 2BTC loss as lucky. Many of us have lost much much more experimenting with Bitcoin.

So you've lost more than 2 BTC "experimenting?" As in gambling and getting scammed?
Doing that, you already know the risks and you did it knowing there was a chance you could have lost the money.

The OP got the funds stolen against his will.  So if you lost the BTC gambling, getting scammed, that was your own fault.
Of course, this OP should have just used bitcoin wallet QT or have the info backed-up

I've lost more than 2 BTC via theft, learning how to properly send BTC to an address, and not doing enough research on best practices for proper wallet security. I used the term "experimenting" because I felt that it described my learning experiences (i.e. trial and error) well.

Got it. Haven't used BTC on a gambling site yet..

Also...

I'd consider your 2BTC loss as lucky. Many of us have lost much much more experimenting with Bitcoin.

It's not because someone lost more, that it is lucky to lose 2 btc ...
Maybe it was all he had.

Point taken. It's not lucky to loose any BTC Sad
I'll revise my previous statement: As the territory surrounding a risky bet such as BTC stands, only put up what your willing to loose, write it off as a learning experience, and get back in the game!  Wink
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August 26, 2013, 02:42:04 AM
 #29

1Hackyaju6LmzW91fnr3xTLFJSAjf7mr2j

Lol
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August 26, 2013, 12:06:20 PM
 #30

I have just had mine stolen from mtgox as well.
over £500 GBP 6+ BTC all of my savings
I had only been using it a week.

Transaction reference: add9e173-7e9a-4d33-b846-5f3e8470cd3e
Date: 2013-08-24 17:37:09 GMT
Thiefs IP: 78.157.215.235
Bitcoin withdraw to: 14MsPS1E7N75XqwP5WrGYEfkSDSC7bgSU5

funny thing is mtgox say in there email...

Please contact us as soon as possible by replying to this email if you did
not request this withdrawal.

Why? they can't do anything.
it should read.

Oh well, better luck next time if you did
not request this withdrawal.
I see the same ip address has logged into my blockchain account as well.

I am contacting the auction fraud police uk. but doubt they can do anything.
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August 26, 2013, 12:45:03 PM
 #31

What is the most secure wallet ?

The most secure wallet is one you control yourself. Blockchain.info is great for convenience and ease of use but it falls down in the area of security - like all web wallets. The most secure wallets are probably bitcoin-qt, armory, or a paper wallet.
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August 26, 2013, 01:10:10 PM
 #32

Well, our hacker is doing well indeed, BTC647.733346 stolen in one month.

http://blockchain.info/address/1HackerRpwYH7F6uGu8422dScNxaHAtWYz

Wow, that's a lot of bitcoin.
b!z
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August 26, 2013, 01:12:53 PM
 #33

How is it even possible? Any bug in blockchain.info? How to prevent that? What is the most secure wallet ?

bitcoin-qt or armory on a computer that will never ever access the internet
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