nosferaatus
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May 17, 2019, 12:18:55 PM |
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sat0shihero (OP)
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May 20, 2019, 06:18:38 AM |
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Hi everyone.
Sorry for being unresponsive lately as our team is small and we've been really busy developing new features for our websites and a new website which we will introduce in the following months.
First, we'd like to say thanks to all the people staying loyal and playing their favorite games in our faucets. We love you guys!
Currently we are working extremely hard to lock out all the users who have been cheating in Satoshi Hero and Satoshi Monster for years now. During this month we've blocked almost 10,000 users (about 2% of all users) who were engaged in either or all of the following: - running multiple accounts (some people had hundreds of them!) - captcha manipulation or outsourcing - offerwall fraud
Starting this month we will run fraud checks on a daily basis and will continue to improve our fraud prevention system to make sure that we're able to detect and efficiently ban most of the cheaters out there. We have zero tolerance for fraud so anyone who is cheating will get banned quickly.
Also you may have noticed that offerwall earnings are getting held into manual processing. This is happening due to massive number of fraud in offerwalls. We decided to hold all the offerwall earnings to make sure they are approved by the offerwall networks prior to getting them sent out. So if you've completed an offer and put it for a withdrawal, you'll notice your withdrawal received a "manual" status. This means we're waiting for the offerwall network to approve your conversion (this usually takes 30-45 days). Once it's done, your funds are getting unlocked and sent out to your wallet. During this time period your account stays active and you can continue claiming the faucet, solving offers or playing games.
This will be officially added to our rules later on this week.
Cheers!
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VIKA 1962
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May 20, 2019, 07:30:19 AM |
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Good day. Once you have already appeared on the network, then give me the honest answer. Why did you block me?
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MarioOnline
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May 20, 2019, 11:26:48 AM |
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Thank you for your update. But still you have not solved my problem. I think it has nothing to do with your new security measures. At least you could give me an explanation for all the delay.
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sat0shihero (OP)
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May 20, 2019, 09:17:57 PM |
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Thank you for your update. But still you have not solved my problem. I think it has nothing to do with your new security measures. At least you could give me an explanation for all the delay.
Hey Mario, apologies for a much delayed response. We've done some investigation and couldn't find your deposit, which is really strange. I've added the amount you've specified in your email to your balance.
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sat0shihero (OP)
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May 20, 2019, 09:19:37 PM |
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I was given 250,000 satoshi once when I was claiming.. I tried to withdraw 200,00 last April 14, 2019 and it was declined. I was not given any reason because I did not cheat even if you check your system. I just want to know why that was decline and if my satoshi will be returned to me.
Hey Jelly, sorry for a much delayed response. Could you send me your email address as a direct message please?
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sat0shihero (OP)
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May 20, 2019, 09:20:27 PM Last edit: May 20, 2019, 09:33:08 PM by sat0shihero |
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Good day. Once you have already appeared on the network, then give me the honest answer. Why did you block me?
Hey Vika, would you pls also send me your email address to direct messages?
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VIKA 1962
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May 21, 2019, 07:21:28 AM |
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Good day. Once you have already appeared on the network, then give me the honest answer. Why did you block me?
Hey Vika, would you pls also send me your email address to direct messages?
good day I turned to support about this. There should be my mail
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MarioOnline
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Activity: 42
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May 21, 2019, 10:11:34 AM |
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Thank you for your update. But still you have not solved my problem. I think it has nothing to do with your new security measures. At least you could give me an explanation for all the delay.
Hey Mario, apologies for a much delayed response. We've done some investigation and couldn't find your deposit, which is really strange. I've added the amount you've specified in your email to your balance. Much appreciated it. But how to proceed in the future now that the bitcoin deposit address shown in my account seems to be not valid? Should I go back to the older SatoshiHero bitcoin deposit address to make my deposits? Looking forward to see your new website
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newnewnewbie
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May 22, 2019, 10:24:38 PM |
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Hi Satoshihero team. I've emailed you twice about my account blocked, the 2nd time was a 20 minutes ago. then I read your post here. I did not cheat the system, nor I have multiple accounts. I have used a portable modem which is generating a different IP from this one, obv. And I have played on both satoshihero and satoshimonster sites at the same time, may it be the issue? please review my account. I have requested a new password several times lately in order to get access. I was not spamming. User Affi, email v.........liate@gmail.commany thanks
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sat0shihero (OP)
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May 23, 2019, 06:16:01 AM |
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newnewnewbie, VIKA 1962
both your accounts got unblocked. please reset your passwords to continue using our websites as usual. this looks like a false positive security check from our side, apologies
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VIKA 1962
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May 23, 2019, 06:52:07 AM |
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newnewnewbie, VIKA 1962
both your accounts got unblocked. please reset your passwords to continue using our websites as usual. this looks like a false positive security check from our side, apologies
Good day. This is good, but I still can not enter the site. The old password does not work, and the new one does not come.
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Jilen
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May 24, 2019, 01:56:16 PM |
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Hello , 13 days ago i sent withdraw to my btc wallet. Why so long? Status at withdraw : MANUAL.
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MarioOnline
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Activity: 42
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May 24, 2019, 05:32:35 PM |
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Another payment received. Definitely the best paying bitcoin faucet.
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Jelly123
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May 26, 2019, 11:11:26 AM |
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I was given 250,000 satoshi once when I was claiming.. I tried to withdraw 200,00 last April 14, 2019 and it was declined. I was not given any reason because I did not cheat even if you check your system. I just want to know why that was decline and if my satoshi will be returned to me.
Hey Jelly, sorry for a much delayed response. Could you send me your email address as a direct message please? My email address: chua.edjelyn12@gmail.comI have sent emails but I got no response since April.
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Kingy1
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May 28, 2019, 06:31:35 PM |
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Great app. It's genuine, authentic and marvelous. I have received my first payout. Thanks Satoshi hero.
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marina7787
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June 08, 2019, 10:29:42 AM |
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val3ri084
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June 19, 2019, 08:55:41 AM |
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Hi, 12 days ago I sent a withdrawal request to my btc wallet. Why so long? Status: MANUAL. I also wrote to your support twice.. no answer.
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val3ri084
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June 21, 2019, 02:13:31 PM |
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Hi, 12 days ago I sent a withdrawal request to my btc wallet. Why so long? Status: MANUAL. I also wrote to your support twice.. no answer.
Stil no answer. Maybe this faucet should be marked as SCAM
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danigreage
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June 25, 2019, 09:48:31 AM |
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Where are my claimed satoshi I Did not login for a month and we I logged in now all my balance is 0 how come Email Danigreage@hotmail.com
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