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Author Topic: Bitmain not replying any tickets from over 4 days  (Read 98 times)
bitcoinexplorer
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January 23, 2018, 04:06:17 AM
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Bitmain not replying any tickets from over 4 days, just wondering do they take this much time?
Is this normal practice for them?
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January 23, 2018, 04:12:14 AM
 #2

Bitmain not replying any tickets from over 4 days, just wondering do they take this much time?
Is this normal practice for them?

I noticed on Twitter that they are having some kind of sales meeting. If you have a Twitter account maybe jump on that and see if you can get someone to respond.

bitcoinexplorer
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January 23, 2018, 04:44:07 AM
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Bitmain not replying any tickets from over 4 days, just wondering do they take this much time?
Is this normal practice for them?

I noticed on Twitter that they are having some kind of sales meeting. If you have a Twitter account maybe jump on that and see if you can get someone to respond.

Trying from last 2 days but getting no response , can you try helping please. Huh
iz25
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January 23, 2018, 04:48:57 AM
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Their office is closed till Jan 26
bitcoinexplorer
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January 23, 2018, 05:24:42 AM
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Their office is closed till Jan 26

oh no  Sad

Can anyone guide if the receiver name is correct but address & phone # is incorrect within same country. What will DHL do?
What if receiver approaches DHL and tell them shipment is in their name but for some reason address was misprinted?
Razon
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January 23, 2018, 04:59:12 PM
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How bad did you mess up the receivers address? Bitmain wont do anything, and cant do anything to change delivery addresses(This is any shipping carrier policy, exporter can only make changes)

If you are the shipper, you can call DHL to request that the address on the waybill gets updated and sent over to DHL Hong Kong.

Worst case if it is really bad, you can request the package is sent back to the return address (Hope you din't mess this up) , but there will possibly be return charges, and also you wont get your shipping costs back.

Cheers.
bellco
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January 23, 2018, 05:38:33 PM
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Is there a DHL distro location near you?  Call DHL and see if they will hold it at one of their locations for you to pick up.  You will have to show some ID of course.   

I've done this with several carriers, FedEX, UPS, DHL...

Good luck
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January 23, 2018, 06:00:10 PM
 #8

Yeah, I've picked up my shipment numerous times from a local subcontractor company terminal.
This particular local company is a subcontractor for both Fedex and DHL.
They even pretty much always call me when they have got my shipment and ask me if I would like to pick it up myself
or if they deliver it to my door during their deliver routine.

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