****** CampBX Contact/Ownership Info, Etc For Those Being Ignored ******

[CRServers]

Hello stsbrad,

Thanks!
I would really appreciate your help to solve my issue.

I do have a ticket open at their Support Desk:
VEP-822-93487 13 March 2014 10:19 AM
As you can see I updated it a few days ago to announce to them my decision to got public on this issue.
I did go public with my complaint statement here: https://bitcointalk.org/index.php?topic=514176.0
which was forwarded to CampBX Support Desk and PM to Keyur @ Camp BX https://bitcointalk.org/index.php?action=profile;u=15102 which is CampBX owner.

These are the ACH transactions that failed to come into my Bank of America account, but were never returned back to my CampBX account:

2013-12-08 13:07:52 2013-12-07 12:53:28 USD Withdraw $1,000.00
2013-12-09 11:44:07 2013-12-09 08:03:09 USD Withdraw $1,000.00
2013-12-10 12:08:58 2013-12-10 10:44:44 USD Withdraw $1,000.00

They have all that information on the ticket above.

I can also produce a report from BoA detailing the transfers I have gotten from "Bull Bull Investments" (which is CampBX mother company).
It is clear that those ACH never made them to my bank account

Nothing will make me  happier than if this issue is resolved in a polite and expedited manner, and that CampBX is indeed an honest and diligent company that can be trusted by the Bitcoin community. It's never too late to make things right.

Thanks again and I'll be waiting for positive results.
Best regards,

Rodrigo

[1715201888]

1715201888

[1715201888]

1715201888

[1715201888]

1715201888

[1715201888]

1715201888

[1715201888]

1715201888

[Geremia]

Hello stsbrad,

Thanks!
I would really appreciate your help to solve my issue.

I do have a ticket open at their Support Desk:
VEP-822-93487 13 March 2014 10:19 AM
As you can see I updated it a few days ago to announce to them my decision to got public on this issue.
I did go public with my complaint statement here: https://bitcointalk.org/index.php?topic=514176.0
which was forwarded to CampBX Support Desk and PM to Keyur @ Camp BX https://bitcointalk.org/index.php?action=profile;u=15102 which is CampBX owner.

Wow, they got back to you within ~4 days? It's been almost 4 months for me! Perhaps they're addressing larger transactions first?

[techgeek]

I would suggest start to consider filing a small claims, at their state of location.

Or try just going there in person at their office location for the refund. Something I would consider before being hostile for small claims court. Most of the people I know who had the ACH problems did this, since they live locally.

Find a cheap airline, or have a attorney represent for you.

[Geremia]

Your Question: Hello,

Could you please check where my missing BTC have gone?

Here's the transaction:
https://blockchain.info/en/tx/e62d5257bac70e144d76e579cc50ecac9f757ddb6cc665e604604d1cdcdc3855

Thanks

Please wait and one of our operators will be with you shortly.

You are now chatting with  Sonny V (Support Engineer) - General

09:58 Sonny V: Welcome to CampBX live support. Please describe your issue to me, and let me see how I can help you.
09:58 Sonny V: Hi
09:58 me: you should see it on my account
09:58 me: I sent a ticket awhile back with the details
09:59 me: "I transfered 0.08204165 BTC to CampBX deposit address 1BcRZxfHrH4Bd6xdzfTwDMrESWZrxC5L81 (transaction ID: e62d5257bac70e144d76e579cc50ecac9f757ddb6cc665e604604d1cdcdc3855 , currently 141 confirmations), but it is not showing up in my CampBX account."
09:59 me: that's [what] my 21 November 2013 ticket [said.]
10:00 Sonny V: We have resolved that issue for all our Customers. [They have‽ Then where are my missing BTC?]
10:00 me: it was closed, but it wasn't resolved
10:00 me: see also [I gave another ticket # regarding the same issue.]
10:01 Sonny V: We apologize for the same
10:01 Sonny V: I am reopening the ticekt
10:01 me: ok
10:01 me: thanks
10:01 Sonny V: We will forward that to our system adming
10:01 me: thank you
10:02 Sonny V: Ticket is now open for resolution
10:02 Sonny V: Thanks for using Live Chat
10:02 me: how long do you expect it to be resolved?
10:03 Sonny V: Its time consuming process and our system admin will resolve in a batch
10:03 me: ok thank you
10:03 Sonny V: so it depends on that team and number of such issues
10:03 Sonny V: Thanks

[Geremia]

Wow, I just heard the news today that Mt. Gox got shut down. Perhaps CampBX really isn't that bad, then…

[Yuki1988]

Wow, I just heard the news today that Mt. Gox got shut down.

You should follow the news more closely lol.

[Geremia]

Wow, I just heard the news today that Mt. Gox got shut down.

You should follow the news more closely lol.

Yeah, I hadn't been following BTC news for a few months…

[CRServers]

Perhaps CampBX really isn't that bad, then…

That remains to be seen...
After all the complaints about their super-slow support and their complete disregard for customers' missing funds issues.
I do have my doubts.
This conduct could lead them on the same path as MtGox   
Fortunately, their share of the exchange market is insignificant.
Regards,

[CRServers]

they got back to you within ~4 days? It's been almost 4 months for me

Geremia,
No, CampBX has not contacted me yet
That was stsbrad, a fellow forum member, that volunteered to contact CampBX on my behalf.
No news yet  so you are not alone....
Cheers,
 

[mexxer]

they ignore almost anyone now, i guess they lost money on a closed bank acct or dwolla account or smthing.

[Geremia]

their share of the exchange market is insignificant.

Yes, you're right: according to BitcoinCharts.com, they only have a 5k 30d volume, compared to 657k for BitStamp. Is BitStamp any good? I need to look for a better alternative now that Mt. Gox is shut down. thanks

[CRServers]

they ignore almost anyone now, i guess they lost money ...

It seems like "the beginning of the end"...
Lucky those that can get out with no loses.
Regards,

[Shogen]

their share of the exchange market is insignificant.

Yes, you're right: according to BitcoinCharts.com, they only have a 5k 30d volume, compared to 657k for BitStamp. Is BitStamp any good? I need to look for a better alternative now that Mt. Gox is shut down. thanks

From what I heard, Coinbase is good for US people and Bitstamp is good for others. 

[Geremia]

From what I heard, Coinbase is good for US people and Bitstamp is good for others.  

Yes, Coinbase is good, but do you know if they run their own exchange? When I spoke with one of its employees, he said they use another exchange as a "backend", so whatever exchange they use we should be using to get the best rates.

Update: It appears they run their own exchange: https://coinbase.desk.com/customer/portal/questions/5176889-what-exchange-is-used-

Our price is based on both our own internal order book of users buying and selling on Coinbase as well as the price on several different bitcoin exchanges. So the price on Coinbase may differ from one particular bitcoin exchange but is correlated to the price on any major bitcoin exchange in the long term.

[zero3112]

From what I heard, Coinbase is good for US people and Bitstamp is good for others.  

Yes, Coinbase is good, but do you know if they run their own exchange? When I spoke with one of its employees, he said they use another exchange as a "backend", so whatever exchange they use we should be using to get the best rates.

Update: It appears they run their own exchange: https://coinbase.desk.com/customer/portal/questions/5176889-what-exchange-is-used-

Our price is based on both our own internal order book of users buying and selling on Coinbase as well as the price on several different bitcoin exchanges. So the price on Coinbase may differ from one particular bitcoin exchange but is correlated to the price on any major bitcoin exchange in the long term.

I think they just buy coins off of bitstamp.  Really what other exchange would they use mtgox is gone, btc-e is shady, and the rest are either too new or small to be real options.

[Geremia]

I think they just buy coins off of bitstamp.  Really what other exchange would they use mtgox is gone, btc-e is shady, and the rest are either too new or small to be real options.

Yeah, probably

[CampBxSucks]

i have a withdrawal of 15k+ and 10 BTC, they have ignored me for 3 months now.
anyone wants to join forces and sue them?

[Geremia]

i have a withdrawal of 15k+ and 10 BTC, they have ignored me for 3 months now.
anyone wants to join forces and sue them?

sure
PM me.