Bitsler support team has become more arrogant

[BTCevo]

I'm playing on bitlser for more than year and admin always quite helpful in solving issues very polite manner.

But recently I noticed that he and his support team has become more arrogant in replying our issues. They didn't scam anything to me but noticed a different tone in their response. Is it due to they already gained sufficient trust from this community?

Did you also notice the same thing?

I do not blame you not believing on bitsler, but I just wondering how do you know if they have different tone when there is only writting? This does not add up when you said, they helpful and really solving things, just because you "think" that they have different tone in their writting then you make account just to attack them?

[jrrsparkles]

I'm playing on bitlser for more than year and admin always quite helpful in solving issues very polite manner.

But recently I noticed that he and his support team has become more arrogant in replying our issues. They didn't scam anything to me but noticed a different tone in their response. Is it due to they already gained sufficient trust from this community?

Did you also notice the same thing?

I do not blame you not believing on bitsler, but I just wondering how do you know if they have different tone when there is only writting? This does not add up when you said, they helpful and really solving things, just because you "think" that they have different tone in their writting then you make account just to attack them?

It maybe a strategy to create negative thoughts abouts the Bitlser

But no one is going to take this matter as so serious because the OP create a new account for opening this thread only and afraid of opening with is main account.

[veleten]

you can consider me biased but it has always been extra fast and super polite for me
I had a few dealings with bitsler support,one just recently when I had my withdrawal
not show up on any of the blockchain explorers and the withdrawal itself shown me an error
so I contacted support and they rechecked the system and assured me that the money went through
seemed it was just a glitch with the blockchain,asked me to wait and appologised for the inconvenience
after a couple of hours it went through and credited as expected

[MinerHQ]

It maybe a strategy to create negative thoughts abouts the Bitlser

But no one is going to take this matter as so serious because the OP create a new account for opening this thread only and afraid of opening with is main account.

Whether it is a new account or old account if people blame any service without proper evidence then no one is going to believe such accusations. After creating this thread OP didn't come back to this thread and reply to any of the comments posted here. I think we need to stop replying to this thread.

[Victorycoin]

It maybe a strategy to create negative thoughts abouts the Bitlser

But no one is going to take this matter as so serious because the OP create a new account for opening this thread only and afraid of opening with is main account.

Whether it is a new account or old account if people blame any service without proper evidence then no one is going to believe such accusations. After creating this thread OP didn't come back to this thread and reply to any of the comments posted here. I think we need to stop replying to this thread.

It's my guess OP's claim got to do with the recent strict stance of Bitsler on faucet farming and outright faucet decline for accounts linked to multiple accounts which were created 3 months plus ago and having no deposit as at November 10th 2017.  On that, I do not see any wrong doing in any site putting some checks on those perceived as abusing their systems, because they're in business to make profits and not some charity organizations as some players might be inclined to view them.

[Dutchyyy]

I think this is just a FUD against Bitsler from competitor with newbie account.
I had two tickets in past month and both issues was resolved quickly and the support 'tone' was polite.

[Isildur (official)]

*gathers popcorn* Gotta say, interesting thread 

he and his support team

Is 'he' bary? or someone else?

[panjul07]

I think this is just a FUD against Bitsler from competitor with newbie account.
I had two tickets in past month and both issues was resolved quickly and the support 'tone' was polite.

Yes it is obviously FUD to make bitsler looks bad, but he did it very bad as well. He thinks that by spreading base-less accusation is a great way to destroy bitsler's reputation. He do not even try to give more replies in this thread, so we know what is the purpose of this thread.

[acetouryahey]

I'm playing on bitlser for more than year and admin always quite helpful in solving issues very polite manner.

But recently I noticed that he and his support team has become more arrogant in replying our issues. They didn't scam anything to me but noticed a different tone in their response. Is it due to they already gained sufficient trust from this community?

Did you also notice the same thing?

Yup i feel you, last year when i raised a ticket and one the support replyed me without any tracing what the issue is, she directly conclude.But some of the support in the bitsler team is helpful.

[poplolnman]

I think this is just a FUD against Bitsler from competitor with newbie account.
I had two tickets in past month and both issues was resolved quickly and the support 'tone' was polite.

Yes it is obviously FUD to make bitsler looks bad, but he did it very bad as well. He thinks that by spreading base-less accusation is a great way to destroy bitsler's reputation. He do not even try to give more replies in this thread, so we know what is the purpose of this thread.

Well we might have a different point of view, I feel the same like op , a little bit actually. In the end I admit things went wrong in my end not on their end, just the way they respond things looks like make people uncomfortable with their  sarcastic replies, just saying... It's my personal experience.

[Isildur (official)]

I think this is just a FUD against Bitsler from competitor with newbie account.
I had two tickets in past month and both issues was resolved quickly and the support 'tone' was polite.

Yes it is obviously FUD to make bitsler looks bad, but he did it very bad as well. He thinks that by spreading base-less accusation is a great way to destroy bitsler's reputation. He do not even try to give more replies in this thread, so we know what is the purpose of this thread.

Well we might have a different point of view, I feel the same like op , a little bit actually. In the end I admit things went wrong in my end not on their end, just the way they respond things looks like make people uncomfortable with their  sarcastic replies, just saying... It's my personal experience.

would you mind sharing the reply that seems sarcastic with me, here or in pm? I honestly would like to understand this if possible ..

[BTCevo]

I think this is just a FUD against Bitsler from competitor with newbie account.
I had two tickets in past month and both issues was resolved quickly and the support 'tone' was polite.

Yes it is obviously FUD to make bitsler looks bad, but he did it very bad as well. He thinks that by spreading base-less accusation is a great way to destroy bitsler's reputation. He do not even try to give more replies in this thread, so we know what is the purpose of this thread.

Well we might have a different point of view, I feel the same like op , a little bit actually. In the end I admit things went wrong in my end not on their end, just the way they respond things looks like make people uncomfortable with their  sarcastic replies, just saying... It's my personal experience.

I believe everyone have their own experience through bitsler but overall everything is still on positive tracks. Only seldom people that do not like it because they lose and may be never win even once, this is what I heard, many of them said we can't win here because of scam or anything. If it is that bad how can they keep on giving event and stay this long? May be you should consider this too

[Isildur (official)]

Only seldom people that do not like it because they lose and may be never win even once, this is what I heard, many of them said we can't win here because of scam or anything. If it is that bad how can they keep on giving event and stay this long? May be you should consider this too

This is kinda deviating from from what the op said though ..

But recently I noticed that he and his support team has become more arrogant in replying our issues. Did you also notice the same thing?

What exactly was said that that sounded arrogant to you?

I remember bugging baryom about api a year ago .. was looking for a new place to play at , and at the time thought he was a mod .. I still occasionally bug/spam him for it, but never really noticed a 'tone' at any point. Concerning support, I remember speaking to gustav a month ago about a thread loaded with trash here on bitcointalk .. Clearly remember him telling me that we are better than that, and I should leave that user alone because people will see past his fud.. Don't know more than that, but the support team is pretty solid afaik

[MoneroWorld]

Arrogant and useless, but at least they reply within 24-48 hours, unlike SafeDice admin who is MIA.

[dimondimon]

I think this is just a FUD against Bitsler from competitor with newbie account.
I had two tickets in past month and both issues was resolved quickly and the support 'tone' was polite.

Yes it is obviously FUD to make bitsler looks bad, but he did it very bad as well. He thinks that by spreading base-less accusation is a great way to destroy bitsler's reputation. He do not even try to give more replies in this thread, so we know what is the purpose of this thread.

Well we might have a different point of view, I feel the same like op , a little bit actually. In the end I admit things went wrong in my end not on their end, just the way they respond things looks like make people uncomfortable with their  sarcastic replies, just saying... It's my personal experience.

I believe everyone have their own experience through bitsler but overall everything is still on positive tracks. Only seldom people that do not like it because they lose and may be never win even once, this is what I heard, many of them said we can't win here because of scam or anything. If it is that bad how can they keep on giving event and stay this long? May be you should consider this too

Bestler scammers, block accounts, false charges without proof, if you are so honest then return the players money and then block like all honest casinos

[Bitinity]

I think this is just a FUD against Bitsler from competitor with newbie account.
I had two tickets in past month and both issues was resolved quickly and the support 'tone' was polite.

Yes it is obviously FUD to make bitsler looks bad, but he did it very bad as well. He thinks that by spreading base-less accusation is a great way to destroy bitsler's reputation. He do not even try to give more replies in this thread, so we know what is the purpose of this thread.

Well we might have a different point of view, I feel the same like op , a little bit actually. In the end I admit things went wrong in my end not on their end, just the way they respond things looks like make people uncomfortable with their  sarcastic replies, just saying... It's my personal experience.

I believe everyone have their own experience through bitsler but overall everything is still on positive tracks. Only seldom people that do not like it because they lose and may be never win even once, this is what I heard, many of them said we can't win here because of scam or anything. If it is that bad how can they keep on giving event and stay this long? May be you should consider this too

Bestler scammers, block accounts, false charges without proof, if you are so honest then return the players money and then block like all honest casinos

You accuse them as scammer but you did not even provide valid proofs. Should we believe with what you say?
Accusation should be accompanied by valid proofs, otherwise you are just spreading FUD. Not only for Bitsler but to all sites, people should give a solid proof once they are going to accuse any sites as scammer.

[MinerHQ]

Bestler scammers,

Did you lose any of your money on that site? If yes, can you provide a proof for that?

block accounts,

All gambling sites will block users account if players don't follow their terms. Did you break any of their terms?

false charges without proof, if you are so honest then return the players money and then block like all honest casinos

You also accusing them without any proof. So your not different from them so first you need to provide proof for this accusation.

[khaled0111]

Here is another post talking about Bitsler closing accounts without any reason:
https://bitcointalk.org/index.php?topic=2938675.0
I don't know if this is really true and I don't want to make any jugements before seeing real proofs.
OP you should attach examples of conversations where you believe Bitsler team were arrogant or didn't respond.
It is always easy to blame others but you have to provide proofs.

[panjul07]

Here is another post talking about Bitsler closing accounts without any reason:
https://bitcointalk.org/index.php?topic=2938675.0
I don't know if this is really true and I don't want to make any jugements before seeing real proofs.
OP you should attach examples of conversations where you believe Bitsler team were arrogant or didn't respond.
It is always easy to blame others but you have to provide proofs.

Looks like he is just another butt-hurt user who got his account blocked because he was doing something against the rules. No proofs = .....? You know what should we call it.
No chances for you to see OP provide the example of the conversations, he is gone already. Created his account here just to create this topic then went away. No need to take it seriously.

[adaseb]

Here is another post talking about Bitsler closing accounts without any reason:
https://bitcointalk.org/index.php?topic=2938675.0
I don't know if this is really true and I don't want to make any jugements before seeing real proofs.
OP you should attach examples of conversations where you believe Bitsler team were arrogant or didn't respond.
It is always easy to blame others but you have to provide proofs.

Looks like he is just another butt-hurt user who got his account blocked because he was doing something against the rules. No proofs = .....? You know what should we call it.
No chances for you to see OP provide the example of the conversations, he is gone already. Created his account here just to create this topic then went away. No need to take it seriously.

Most likely what is going on is the customer tried some type of illegal mixing scheme.

Basically ever since Bitmixer closed, people have been using Bitcoin casinos to launder and mix their coins.

Unlike exchanges where most require AML KYC, many Bitcoin casinos don't. Hence they are targets for this.