Sending error at cryptonator

[baxii]

I sent 2'500'000 RDD on December 31st 2018 from cryptonator to another wallet. On the site, in the « activity » section, the sending order mentions an error. the value of these RDD amounts to $ 30,000 !!

Despite 5 messages to Cryptonator, I have absolut no news !!
 
I'm very worried.

Did anyone have the same experience with Cryptonator?

Thanks

[1714717517]

1714717517

[1714717517]

1714717517

[baxii]

I sent 2'500'000 RDD on December 31st 2017 from cryptonator to another wallet. On the site, in the « activity » section, the sending order mentions an error. the value of these RDD amounts to $ 30’000 !!

Despite 5 messages to Cryptonator, I have absolut no news !!
 
I'm very worried.

Did anyone have the same experience with Cryptonator?

Thanks

[limmousine]

I sent 2'500'000 RDD on December 31st 2018 from cryptonator to another wallet. On the site, in the « activity » section, the sending order mentions an error. the value of these RDD amounts to $ 30,000 !!

Despite 5 messages to Cryptonator, I have absolut no news !!
 
I'm very worried.

Did anyone have the same experience with Cryptonator?

Thanks

since the application is heavy I never use cryptonator again. have you contacted the cryptonator support team? what do you mean reddcoin (RDD)?

[zhekinsp]

I sent 2'500'000 RDD on December 31st 2018 from cryptonator to another wallet. On the site, in the « activity » section, the sending order mentions an error. the value of these RDD amounts to $ 30,000 !!

Despite 5 messages to Cryptonator, I have absolut no news !!
 
I'm very worried.

Did anyone have the same experience with Cryptonator?

Thanks

I just read the reviews of cryptonator app but it has pretty much good reviews from people so you need to contact the support team of the wallet for futher information and it may take some weeks to response from them(such an horrible issue with all wallet).
But I would like to suggest you to use MEW in future for recieving tokens because it was the most trusted wallet for storing tokens and the chances of issues happening with my etherwallet is less when compared to other token wallets.

[baxii]

I contacted the support team 5 times and I still have no response since December 31, 2017 !!
yes, this is Reddcoin

[Nazarov]

I sent 2'500'000 RDD on December 31st 2018 from cryptonator to another wallet. On the site, in the « activity » section, the sending order mentions an error. the value of these RDD amounts to $ 30,000 !!

Despite 5 messages to Cryptonator, I have absolut no news !!
 
I'm very worried.

Did anyone have the same experience with Cryptonator?

Thanks

If you sent the money to another wallet then most likely they will not be able to return, those are the rules

[baxii]

No, the error is at Cryptonator, it is mentioned as such in the "activity" section of the website. The reddcoin have not been sent and are still in possession of Cryptonator !
I'm not the only one on this forum to have this problem with Cryptonator !!