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Author Topic: FairProof - First real FAIR lottery  (Read 29928 times)
FairProof
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July 24, 2014, 09:51:06 AM
 #281

The customer service of fairproof is satisfactory, however, my experience was not so good.

1. I deposited those 0.5BTC to get the bonus, but I only found the get bonus button didn't work.

2. It's impossible to withdraw, always "Invalid Data".
leewhat,

Contact form is official communicating channel of Fairproof.

Your first email was replied less than in 30 minutes.
That cookie issue  was on your side. Usually we don’t disclose user’s permanent link due to large amount of fraud attempts. But in this case luck was on your side.

Your second email was replied less than in 30 minutes.
You successfully received your bitcoins.

All the cases was solved less than in 30 minutes.

Why are you writing about your issues here but not in contact form on fairproof.com?

You’ve lost your money and blame Fairproof. If you had contacted us, your withdrawal issue was solved.

As a rule only high rollers can receive Bad Luck bonus. But today we are on your side. But little angry too.

Please send your permanent link via contact form.

Good Luck!

Hi fairproof,

As I said, your customer service is quick and responsive, but why can't I tell people my experience playing on your site?

1. I know that the cookie issue might be on my side, so I didn't blame you for that, but I didn't touch anything about it, I have very limit knowledge about cookies, I don't know why it was cleared.

2. I made a deposit of 0.5BTC just for the bonus, but when it appeared on my balance the bonus button didn't work at all, isn't that disappointing?

3. I tried to withdraw but it always told me "Invalid Data", yes I lose the money by myself, but what's the point to win on a site that you cannot withdraw?

Thank you for offering the bad luck bonus, but I always play by the rule, so I don't need that, just keep it.

Good bye.

leewhat,

We've studied your case. Your withdrawals were automatically blocked because of tons of fraud attempts.
Usually our customers contact us and withdraw their money. If they play by the rule an do not cheat.

I'm a little angry because all your issues was solved fast but you didn't contact about withdrawals.
Next time please contact us about any issue.
We are really trying to make the perfect lottery and customer service.

Good Luck!

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pizz4
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July 24, 2014, 10:09:07 PM
 #282

And what about my issues? You just stop replying to my emails.
I didn't do anything wrong...
BitCoinPokerBro
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July 25, 2014, 03:11:52 AM
 #283

This site is bs and a total rip off.
OsNaP
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July 25, 2014, 08:09:53 AM
 #284

I had 0.52BTC in my account for like 2 weeks on "nofairproof".  When I asked where the f*** my bitcoins were, they said I gambled my BTC's. I had the same account, but all my history was gone = deleted! Never going to play on this site, customer service is very very very bad, they reply once a year without any help.
FairProof
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July 25, 2014, 09:19:29 AM
 #285

FairProof support has undergone significant changes.
Please use contact us form with any issue you have.

Good Luck!

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July 25, 2014, 05:44:43 PM
 #286

Now my account has 0 balance, WTF?
Can't believe what you guys are doing...
FairProof
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July 28, 2014, 01:10:13 PM
 #287

Now my account has 0 balance, WTF?
Can't believe what you guys are doing...

Please contact FairProof support.

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July 28, 2014, 07:51:20 PM
 #288

Now my account has 0 balance, WTF?
Can't believe what you guys are doing...

Please contact FairProof support.

I have sent you already multiple requests but never get an answer Sad
TwinWinNerD
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July 28, 2014, 10:26:37 PM
 #289

Service seems to be offline now too. Beware guys!

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July 29, 2014, 09:39:40 AM
 #290

Service seems to be offline now too. Beware guys!

It seems the site is now back online, but with all the above complaints (no response from support + missing bitcoin), I am not sure whether it is good place to gamble with my bitcoin...

FairProof
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July 29, 2014, 11:25:36 AM
 #291

Service seems to be offline now too. Beware guys!
We've got tons of users and bets right now so server is highly loaded.

We are fixing the issue right but it may take some time.
Please note that you've got to receive your winnings even if you have a connection error.

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July 29, 2014, 09:03:54 PM
 #292

So after a few emails with the oh so great support I now know following:
"Your account was blocked due to fraudulent behaviour and we can do nothing with it."
According to their terms of services they can block any user that appears to have "fraudulent behaviour". Well this is understandable if somebody cheats, but I didn't, and they can't deliver absolutely no proof. Seems like one big scam, as soon as somebody wins a certain amount they just call it fraudulent behaviour.
As to my account having no funds anymore: "Funds are in your FairProof account only within 30 days after the last activity."
WTF? So by not letting me withdraw I would have had to basically keep gambling?
This just seems like one big joke. Sadly it isn't. The support (that of course doesn't even have a name) is being dead serious and somehow thinks this is a good way to do business.
Sad really, I liked the site, but I advise everybody to stop using the site.
Well, at least if you're planning to win, they only block users that win.

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July 30, 2014, 10:58:24 AM
 #293

So after a few emails with the oh so great support I now know following:
"Your account was blocked due to fraudulent behaviour and we can do nothing with it."
According to their terms of services they can block any user that appears to have "fraudulent behaviour". Well this is understandable if somebody cheats, but I didn't, and they can't deliver absolutely no proof. Seems like one big scam, as soon as somebody wins a certain amount they just call it fraudulent behaviour.
As to my account having no funds anymore: "Funds are in your FairProof account only within 30 days after the last activity."
WTF? So by not letting me withdraw I would have had to basically keep gambling?
This just seems like one big joke. Sadly it isn't. The support (that of course doesn't even have a name) is being dead serious and somehow thinks this is a good way to do business.
Sad really, I liked the site, but I advise everybody to stop using the site.
Well, at least if you're planning to win, they only block users that win.



Can you post a few screenshots, and your deposit TXID? If you can prove that they are blocking your withdrawals for ANY reason (even 'fraudulent behavior'), they are a scam.

The site is provably fair. there is NEVER any question to if you have won or not. So everyone should be able to withdraw at all times.

If pizz4 can post proof of his report, then FAIRPROOF IS A SCAM!

FairProof
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July 30, 2014, 11:37:58 AM
 #294

So after a few emails with the oh so great support I now know following:
"Your account was blocked due to fraudulent behaviour and we can do nothing with it."
According to their terms of services they can block any user that appears to have "fraudulent behaviour". Well this is understandable if somebody cheats, but I didn't, and they can't deliver absolutely no proof. Seems like one big scam, as soon as somebody wins a certain amount they just call it fraudulent behaviour.
As to my account having no funds anymore: "Funds are in your FairProof account only within 30 days after the last activity."
WTF? So by not letting me withdraw I would have had to basically keep gambling?
This just seems like one big joke. Sadly it isn't. The support (that of course doesn't even have a name) is being dead serious and somehow thinks this is a good way to do business.
Sad really, I liked the site, but I advise everybody to stop using the site.
Well, at least if you're planning to win, they only block users that win.



Can you post a few screenshots, and your deposit TXID? If you can prove that they are blocking your withdrawals for ANY reason (even 'fraudulent behavior'), they are a scam.

The site is provably fair. there is NEVER any question to if you have won or not. So everyone should be able to withdraw at all times.

If pizz4 can post proof of his report, then FAIRPROOF IS A SCAM!

In this case you can claim all the casinos as a scam. Just try to cheat in Vegas and you'll see how security services do their job.
Our team has an extensive experience in a real casino and we are trying to bring all the benefits to FairProof.

pizz4 was trying to cheat the system but our security has blocked his account. Any details are not disclosed.

Lots of fraud attempts happens all the time. That's why we are constantly improving our security system.
But please be sure that you if you play by the rule6 all your winnings will be successfully withdrawn.

OsNaP
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July 30, 2014, 01:51:00 PM
 #295

So after a few emails with the oh so great support I now know following:
"Your account was blocked due to fraudulent behaviour and we can do nothing with it."
According to their terms of services they can block any user that appears to have "fraudulent behaviour". Well this is understandable if somebody cheats, but I didn't, and they can't deliver absolutely no proof. Seems like one big scam, as soon as somebody wins a certain amount they just call it fraudulent behaviour.
As to my account having no funds anymore: "Funds are in your FairProof account only within 30 days after the last activity."
WTF? So by not letting me withdraw I would have had to basically keep gambling?
This just seems like one big joke. Sadly it isn't. The support (that of course doesn't even have a name) is being dead serious and somehow thinks this is a good way to do business.
Sad really, I liked the site, but I advise everybody to stop using the site.
Well, at least if you're planning to win, they only block users that win.



Can you post a few screenshots, and your deposit TXID? If you can prove that they are blocking your withdrawals for ANY reason (even 'fraudulent behavior'), they are a scam.

The site is provably fair. there is NEVER any question to if you have won or not. So everyone should be able to withdraw at all times.

If pizz4 can post proof of his report, then FAIRPROOF IS A SCAM!

In this case you can claim all the casinos as a scam. Just try to cheat in Vegas and you'll see how security services do their job.
Our team has an extensive experience in a real casino and we are trying to bring all the benefits to FairProof.

pizz4 was trying to cheat the system but our security has blocked his account. Any details are not disclosed.

Lots of fraud attempts happens all the time. That's why we are constantly improving our security system.
But please be sure that you if you play by the rule6 all your winnings will be successfully withdrawn.

Yeah F*** off with your bull****, give first my 0.5 BTC back. You guys with so called provably fair, but you steal the balances of the players. Always saying mainpulating your system, scamming etc.. bla bla bla. Always players fault, f*** scam website.
FairProof
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July 30, 2014, 03:27:44 PM
 #296

So after a few emails with the oh so great support I now know following:
"Your account was blocked due to fraudulent behaviour and we can do nothing with it."
According to their terms of services they can block any user that appears to have "fraudulent behaviour". Well this is understandable if somebody cheats, but I didn't, and they can't deliver absolutely no proof. Seems like one big scam, as soon as somebody wins a certain amount they just call it fraudulent behaviour.
As to my account having no funds anymore: "Funds are in your FairProof account only within 30 days after the last activity."
WTF? So by not letting me withdraw I would have had to basically keep gambling?
This just seems like one big joke. Sadly it isn't. The support (that of course doesn't even have a name) is being dead serious and somehow thinks this is a good way to do business.
Sad really, I liked the site, but I advise everybody to stop using the site.
Well, at least if you're planning to win, they only block users that win.



Can you post a few screenshots, and your deposit TXID? If you can prove that they are blocking your withdrawals for ANY reason (even 'fraudulent behavior'), they are a scam.

The site is provably fair. there is NEVER any question to if you have won or not. So everyone should be able to withdraw at all times.

If pizz4 can post proof of his report, then FAIRPROOF IS A SCAM!

In this case you can claim all the casinos as a scam. Just try to cheat in Vegas and you'll see how security services do their job.
Our team has an extensive experience in a real casino and we are trying to bring all the benefits to FairProof.

pizz4 was trying to cheat the system but our security has blocked his account. Any details are not disclosed.

Lots of fraud attempts happens all the time. That's why we are constantly improving our security system.
But please be sure that you if you play by the rule6 all your winnings will be successfully withdrawn.

Yeah F*** off with your bull****, give first my 0.5 BTC back. You guys with so called provably fair, but you steal the balances of the players. Always saying mainpulating your system, scamming etc.. bla bla bla. Always players fault, f*** scam website.

OsNaP,
You were asked to contact fairproof support, but haven't received message from you.
Please repeat your email. Without any proof your accusation sounds like bullshit.

pizz4
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July 30, 2014, 07:30:30 PM
 #297

Here's the screenshot from 04/19 when I first encountered the problem of not being able to withdraw.
http://d.pr/i/aKwj

I can't believe that you're trying to say that this is like in a casino. I have never had somebody just take away all my winnings and then shout out wage things like "Please be fair and admit that you've cheated.". It's a huge scam what fairproof is doing. A casino can't just say you cheated, they have to proof it (the site's name so ironic anyway). They have cameras, they are regulated. So if you're really trying to make it like a casino, try at least to be as professional. You don't have any evidence (cause I didn't cheat), you simply stole my money and think you can away with it.
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August 19, 2014, 08:25:05 AM
 #298

Guys!

We've added cryptonote-based currency - Monero (XMR).

It seems we are the first lottery who really did.

Go to Fairproof.com and spend your Moneros.  Grin

statdude
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August 19, 2014, 04:15:19 PM
 #299

Wow!
Congrats on being the first Monero gambling site.
Beat me to it.

Monero fans:

Use my referral link and I'll donate all proceeds to Dev fund.

fairproof.com/qxc



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statdude
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August 20, 2014, 06:25:27 AM
 #300

Are your XMR affiliates working?

I have confirmed players yet my dashboard is showing no players still.



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