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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 618812 times)
cosmicblue
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March 26, 2017, 08:59:16 PM
 #3961

I think this tier verification system is really crap. Angry

Cause who wants to rely on this kind of system and then once you do have enough to withdraw you will not be able to because with them tell you that you did not pass the next tier to continue using their exchange any longer.

Who in the hell wants to hear that if they have more than $10k held in their exchange wallet put into assets using their site?
Really raw end of the stick if you ask me.  Embarrassed

You see any other exchange doing this kind of trick with their customers? Undecided
No you don't! Roll Eyes

Big dom the donkey destroyer.
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Totscha
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March 27, 2017, 07:27:49 AM
 #3962

Jesus Christ!

Haven't seen this much moaning about AML/KYC since Bitstamp introduced their new rules in 2013. They had a grace period during which people unwilling to get verified could get their money out, but people still complained and cried bloody murder.

Kraken on the other hand has had their Tier verification system there from day one. I remember signing up in 2013 and it all seemed very clear and straightforward. I don't understand how anyone could be genuinely confused or surprised... Who puts $10k in the hands of a service without doing at least a minimal amount of research so they understand the rules?

Wanna trade completely anon? I'm very sure you have completely legitimate reasons to do so. Don't mind paying ridiculous fees for withdrawals? Wan't to have no idea who is behing the operation? Maybe try something from let's say Eastern Europe?
btcTreuhand
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March 27, 2017, 04:52:42 PM
 #3963

Dargo

Seems the withdraw is processing,now.
Let's see in 2-3 days...

BS
mikenz
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March 28, 2017, 02:47:17 PM
 #3964

seems like I (long time tier 3 member) have difficulties opening a margin position today. It doesnt matter what I enter it opens only tiny positions. Is Kraken running out of margin capital or whats the reason for this? I used to be very satisfied with Krakens service so far.
mikenz
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March 28, 2017, 03:28:03 PM
 #3965

Yep, just found the confirmation: https://support.kraken.com/hc/en-us/articles/217696017-Insufficient-Margin

exchange margin pool empty Sad
btcTreuhand
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March 29, 2017, 08:08:33 AM
 #3966

Hurray - "just" two months of waiting and my money is BACK on my bank-account. Kraken does not want me as customer any longer, I do not mind, I do not want to deal with kraken as well...
interest was not paid, damage was not compensated, but money was given back.
That's it for me on this thread...
Bye
BS
mhd japar siregar
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April 03, 2017, 07:16:48 AM
 #3967

How long the verification process required to upgrade an account?
I mean verification of the Tier 3.
Dargo
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April 03, 2017, 06:29:33 PM
 #3968

How long the verification process required to upgrade an account?
I mean verification of the Tier 3.

Unfortunately the verification que is very long right now. If you have created a support request about this, post the request number and I can escalate your case.
KozziMozzi
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April 04, 2017, 07:54:56 AM
 #3969


Unfortunately the verification que is very long right now. If you have created a support request about this, post the request number and I can escalate your case.

Hi Dargo,

I have also asked for a verification more than 10 days ago.
Do you think it will be processed this week?

Support request : 207672

Thank you
romantic1
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April 04, 2017, 12:44:26 PM
 #3970

10 days ? I should go to bitstamp
capitomil
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April 04, 2017, 02:05:42 PM
 #3971

Hi, i want to know why DOGE and STR do not appear in the classic web and only appear on cryptowat of kraken? Can you or can not you buy some coins? ¿Are you going to put more coins?


Dargo
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April 04, 2017, 04:10:18 PM
 #3972


Unfortunately the verification que is very long right now. If you have created a support request about this, post the request number and I can escalate your case.

Hi Dargo,

I have also asked for a verification more than 10 days ago.
Do you think it will be processed this week?

Support request : 207672

Thank you

Sorry about the delay - I alerted support to your ticket.
Dargo
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April 04, 2017, 04:14:30 PM
 #3973

Hi, i want to know why DOGE and STR do not appear in the classic web and only appear on cryptowat of kraken? Can you or can not you buy some coins? ¿Are you going to put more coins?




Yes we have both but under different symbols. DOGE = XDG and STR = XLM (since the name of the stellar tokens was changed to lumens).

We do plan to add more coins, but we don't pre-announce what we're going to add except for maybe a few days in advance at most (and usually we only announce right when the new currency goes live). 
mhd japar siregar
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April 04, 2017, 04:58:25 PM
 #3974

How long the verification process required to upgrade an account?
I mean verification of the Tier 3.

Unfortunately the verification que is very long right now. If you have created a support request about this, post the request number and I can escalate your case.

Ok this is my second day wait is not a problem
but anyway I hope soon be in the process  Smiley
nikotakumi
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April 04, 2017, 06:33:02 PM
 #3975

Hello Dargo,

I have uploaded all my documents for Tier 3 verification on March 15 and up till now I'm still not verified.

I have sent a support request No.216581 and I would appreciate if you could speed up the process.

Thanks a lot in advance!!
capitomil
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April 04, 2017, 07:19:10 PM
 #3976

Hi, i want to know why DOGE and STR do not appear in the classic web and only appear on cryptowat of kraken? Can you or can not you buy some coins? ¿Are you going to put more coins?


Yes we have both but under different symbols. DOGE = XDG and STR = XLM (since the name of the stellar tokens was changed to lumens).

We do plan to add more coins, but we don't pre-announce what we're going to add except for maybe a few days in advance at most (and usually we only announce right when the new currency goes live). 

Ok, thank you
Greetings
JanpriX
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April 04, 2017, 07:42:14 PM
 #3977

Hello Dargo,

I have uploaded all my documents for Tier 3 verification on March 15 and up till now I'm still not verified.

I have sent a support request No.216581 and I would appreciate if you could speed up the process.

Thanks a lot in advance!!

It appears that more people are now getting interested to Kraken and having their accounts get verified. It would be better if Kraken could add more people/support to fasten the verifying speed especially at times like this. We must admit that people hate to wait when it comes to processes like this. This is just a suggestion.  Smiley
romantic1
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April 05, 2017, 02:53:57 AM
 #3978

When tier 3 verification is verified do you notify by email ?
capitomil
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April 05, 2017, 07:28:14 PM
 #3979

Dargo, one question please, when I spend the entire amount  (all btc) to buy a coin, and the purchase is made, but in the order it appears canceled, the purchase has been made, right? Because I see the amount of coins bought.
In the order ticket appears:
Status: Canceled  
Reason: Out of funds
But I see that I have my coins bought, maybe it appears in the order "canceled" because it had to subtract the commissions and has not bought the maximum possible?

Greetings
Dargo
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April 05, 2017, 07:48:20 PM
 #3980

Hello Dargo,

I have uploaded all my documents for Tier 3 verification on March 15 and up till now I'm still not verified.

I have sent a support request No.216581 and I would appreciate if you could speed up the process.

Thanks a lot in advance!!

It appears that more people are now getting interested to Kraken and having their accounts get verified. It would be better if Kraken could add more people/support to fasten the verifying speed especially at times like this. We must admit that people hate to wait when it comes to processes like this. This is just a suggestion.  Smiley

Thanks for the suggestion - hiring more people is something we've been doing for a long time now and we've ramped up the hiring even more in recent weeks. Hiring more people isn't as much of an easy fix as it might seem, though, because it's a slow process to find people with the right skills and train them. We've been growing so fast that it's difficult to keep up with it through hiring.
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