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CryptoTeng:
Quote from: CryptoTeng on June 19, 2018, 08:23:12 PM

Quote from: Kraken-Septimus on June 19, 2018, 08:04:15 PM

Quote from: CryptoTeng on June 19, 2018, 07:54:25 PM

Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.

Hi CryptoTeng. I'd suggest opening a ticket here so our trading specialists can investigate this for you. Thanks for your patience.

Our informant already opened a ticket, and Kraken denies to take any responsibility. Please stop your pretense of trying to solve this. When clearly you are not doing so. you have lied to us before about this issue, and we expect nothing more from you, but there is the tiny of hope that Kraken will finally solve this problem, and take responsibility by issuing adequate refunds and/or compensation for your faults.

Most important is however, stop your fraud, and start displaying correct OHLC data.

Apparently we are not the only ones having doubts about your trade data. The CFTC seems to be interested in your data as well and apparently this lead to the start of an investigation on illicit trading practices. Please see the linked article on Coindesk https://www.coindesk.com/cftc-demands-crypto-exchange-data-in-market-investigation/

samlitecoin:
NEW REGISTRATION

The german ID card contains on the back side the residential address

do you still require

Utility bill, bank statement, credit card statement, etc

as additional proof?

-sam

Kraken-Septimus:
We have some more new Kraken reps starting! Kraken-RJ will be helping clients on Bitcointalk.

Please keep in mind that no Kraken rep will ever ask you for personal information about your Kraken account. The only things we may ask for are your ticket number and possibly your Public Account ID. This is different than your username, which should not be shared for security reasons.

If you have any questions/concerns please let us know!

Quote from: samlitecoin on June 23, 2018, 01:19:39 PM

NEW REGISTRATION

The german ID card contains on the back side the residential address

do you still require

Utility bill, bank statement, credit card statement, etc

as additional proof?

-sam

Hi samlitecoin. For that request I'd suggest that you open a ticket here and escalate that ticket using this form. One of our verifications specialists would be more than happy to answer any questions you have about your ID. Please let us know if there's anything else!

CryptoTeng:
Quote from: Kraken-Septimus on June 19, 2018, 08:04:15 PM

Quote from: CryptoTeng on June 19, 2018, 07:54:25 PM

Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.

Hi CryptoTeng. I'd suggest opening a ticket here so our trading specialists can investigate this for you. Thanks for your patience.

Why do you suggest opening a ticket if Kraken does not care to take care of this problem? Again, why does Kraken still not keep to its own Tos? As far as we get it Kraken still denies to pay refunds and/or compensation when it is clearly Kraken's faults. Furthermore, why does Kraken not correct the OHLC data, and why are customers not informed about this issue?

chris100x1:
Hi, I didn't go on my account for like 3 months and today when I tried to log in I learned that my account was disable. So I filed a request but as it never happened to me before I'm currently freaking out a little bit !!! and wanted to know if anyone knew the timelapse that it usually takes to get a solution knowing that I used a Yubikey as a 2FA if it can help somehow ?

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