[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH

[Shamane]

PD: I sent a ticket with the same text several hours ago, I'm worried about my money

Welcome at kraken where time is not money .....

Keep cool

All will finish to be "good", but take time ...

My first problem (a little complicated) with kraken took 18 days to resolve (positively it must be recognized).
My second childish problem is at 8 days without being solved....

So for only several hours, don't be worry ....

[Pepitorl]

PD: I sent a ticket with the same text several hours ago, I'm worried about my money

Welcome at kraken where time is not money .....

Keep cool

All will finish to be "good", but take time ...

My first problem (a little complicated) with kraken took 18 days to resolve (positively it must be recognized).
My second childish problem is at 8 days without being solved....

So for only several hours, don't be worry ....

I do not worry about the time when withdrawing (which was what I canceled) but not seeing my money neither in ethereum nor in euros, for me, I'm afraid ...

[jedaite]

ethereum have disappeared from my account

I am trying to make an ethereum transfer, I had been in an "initialized" state for an hour, I have canceled the order, and now I do not have any euros or ethereum. The money is not in the address I was sending.

what should I do?

Thanks

PD: I sent a ticket with the same text several hours ago, I'm worried about my money

Edit:
ticket issue 1242497

It will be in your account in about 30 minutes. If not, contact support. Relax, I had this happen to me before with both crypto and fiat. Rest assured, the ETH will be credited to your account soon.

[Pepitorl]

ethereum have disappeared from my account

I am trying to make an ethereum transfer, I had been in an "initialized" state for an hour, I have canceled the order, and now I do not have any euros or ethereum. The money is not in the address I was sending.

what should I do?

Thanks

PD: I sent a ticket with the same text several hours ago, I'm worried about my money

Edit:
ticket issue 1242497

It will be in your account in about 30 minutes. If not, contact support. Relax, I had this happen to me before with both crypto and fiat. Rest assured, the ETH will be credited to your account soon.

Yes, I have already created the ticket, I trust Kraken, I know that my money is safe

The action was created 01-03-18 15:52:25 +0100
Canceled 30-60 minutes later.

I thought it was going to be just minutes things, as you say

Thanks

[Bambulee]

Hi Septimus, have Kraken a Partnership with Peculium since 2 months or is this Bullshit?

https://twitter.com/_Peculium/status/921774369206136832

[not.you]

Hi Septimus, have Kraken a Partnership with Peculium since 2 months or is this Bullshit?

https://twitter.com/_Peculium/status/921774369206136832

You already posted that and it was already answered.

[Musculus]

Hi, I have exactly the same issue as Pepitorl: Canceled an ether withdrawal - no refund. Maybe bug?
Ticket Nr: 1248191

[Pepitorl]

I just received my money

Thank you!

[mescalito]

Just did a little test for the "fun" of it to put the user experience in numbers

This horse excrement of a so called trading platform is currently at an error rate for placing orders of roughly 94%.

This is just as expected. Still the same fraudulent service as usual.

Seriously, we wouldn't be surprised if there is violence towards Kraken managers and/or employees soon by some frustrated user. And even though we do not like violence and ask everyone to refrain from it, it would be well deserved.

why do you continue to use a such exchanger? why don't you test it first?


why dont' use  http://www.avatrade.com/forex/cryptocurrencies  or  https://www.plus500.com/ ?  real forex exchangers. you won't ever face any issue.

I keep seeing people complaining about exchangers but they are keep using them while there are alternatives.

We still have a few funds there because they were not worth transferring (YET). Which puts us in position to run a small test now and then. However, if you would have read one post before, then it would have been clear that we do not trade there anymore except for these tests. Anyone wanting advise where to trade (in our opinion) can send a personal message. Even though trading on these alternatives, we are not going to do promotion work for those in this thread.

Why not use those exchanges which you are constantly promoting? Maybe it has something to do with their fee / cost structure. I.e., having to pay when not using the platform as is the case for plus500. And being a Forex exchange does not necessarily make them more trustworthy and/or transparent.

You said that you lost money(aprox 50K) because of the Kraken platform but you are not willing to pay a little bit more in order to get real forex services. Ok then.... .

Those exchangers are licensed, have REAL offices around the world, phone support. How cannot they be more trustworthy than Kraken, Bitfinex or another shit promoted on this forum?

F*ck off, Avatrade are scammers. It took me many weeks to get money from them. They were pretending I never initiated withdrawal. In the end they stole just few %, but they're still worse than any large BTC exchange. Also Kraken didn't close long positions after BCH fork. I don't have personal experience with Plus 500, but I heard many negative things about them.

[ferryk]

Why is it taking so long to unlock 2FA on my account?
I can trade using de App but not login to the website for depost or withdraw.
Ticket is created somewhere half december.

Ticketnumber.
1135058

What can I do?

----edited 14:20----
Noah from Kraken support just send me an email and forwarded my request to an Account Specialist.
To be contuinued

[Musculus]

Ticket 1248191 was resolved too. Thanks and cheers

[rogit]

Hi,

I cannot access my account, I believe it's locked. I've emailed support multiple times and still no response. It's been weeks.

When I send a password reset, I cannot change the password as the information I enter isn't recognised. I'm assuming I set a 'Master Key' and cannot for the life of me remember it.

Ticket is: 1088863

Please help :-)

Thank you,

Christopher

[markd]

Site is unusable, never seen it in such a bad state before... not even before the so called fixes. Christ..........

[Blackshadow007]

Site is unusable, never seen it in such a bad state before... not even before the so called fixes. Christ..........

Site is worst right now . giving 522 error constantly .. ; I don't understand why Kraken such large exchange not taking this seriously and upgrading it .

[Joyous]

Kraken, are you still opening new accounts? Ticket #1263227... I’ve gotten the standard response. I really want to use kraken because my friend recommended ...I’m missing out on this this ripple wave.please help me get verified.... after I’m verified and deposit funds do I have another waiting period before the funds are available to place a buy ?

[Obi One]

What kind of exchange is this, do not sell coins, do not withdraw the deposit? Very much brakes!
and constantly gives out "Invalid response from server. Please try again"
Developers, what are you doing there? Only you can earn money on the commission! Make a normal exchange for people!!

[Kraken-Septimus]

I am going to write my case here, too, just in case anyone from Kraken sees it since i don't think anything works in their exchange any more...

So i sold some waves through bittrex, got my btc and i made the BIG mistake to transfer my btc from bittrex to kraken, just because i needed to exchange them for euros (done that in the past, kraken was working for me being a verified customer)

I waited for the 6 confirmations, after a while all good, i got the "success" message through my "deposit funds" kraken dashboard, so headed over to sell my newly transfered btc for euros in a good price (thought so...) ...

SURPRISE!!! BTC never got available in my account.

Yes, i have already opened a ticket, i have already used the "escalate ticket" option and just waiting for a sign...

All of the above took place in more than 4 hours in duration, due to UNLIMITED 520 & Error 525 SSL handshake failed errors, refreshing, etc...

All i want is my BTC, be able to withdraw and get the hell out of there!

(also looking for an alternative: BTC > EURO > SEPA TRANSFER if anyone could suggest would be more than appreciated)

Hi locopao. I'm sorry to hear about the delay you're seeing. I see that you've already escalated your ticket so one of our specialists will be with you as soon as possible. Thanks for your patience.

I just received my money

Thank you!

Hi Pepitorl. Thanks for letting us know that this has been resolved. If you need anything else please let us know.

Ticket 1248191 was resolved too. Thanks and cheers

Hi Musculus. Thanks for letting us know this is resolved already. Please feel free to reach out if you need anything in the future!

Why is it taking so long to unlock 2FA on my account?
I can trade using de App but not login to the website for depost or withdraw.
Ticket is created somewhere half december.

Ticketnumber.
1135058

What can I do?

----edited 14:20----
Noah from Kraken support just send me an email and forwarded my request to an Account Specialist.
To be contuinued

Hi ferryk. I can see that you're just awaiting an Account Specialist to solve this for you at this point. Someone should be with you as soon as possible. Thanks for your patience.

Hi,

I cannot access my account, I believe it's locked. I've emailed support multiple times and still no response. It's been weeks.

When I send a password reset, I cannot change the password as the information I enter isn't recognised. I'm assuming I set a 'Master Key' and cannot for the life of me remember it.

Ticket is: 1088863

Please help :-)

Thank you,

Hi rogit. Thanks for reaching out to us about this. Could you please escalate your ticket using this form? Thanks for your patience.

Kraken, are you still opening new accounts? Ticket #1263227... I’ve gotten the standard response. I really want to use kraken because my friend recommended ...I’m missing out on this this ripple wave.please help me get verified.... after I’m verified and deposit funds do I have another waiting period before the funds are available to place a buy ?

Hi Joyous. Some clients are experiencing a bug where the "Get Verified" button is either greyed out or it says that the service is disabled. Unfortunately, we don't have an estimate as to when this will be fixed at this time, but some clients have reported that creating a new account gives them access to these features. Please note that your friend would need a new username and email to do this though.

Thanks for understanding.


Developers are aware of the intermittent connectivity issues and are working around the clock to fix this issue. In the mean time I would suggest waiting a moment and trying to load the page again.

Thank you all for your patience.

[Shamane]

Ticket 1159454

withdraw xrp on hold since 26/12 ....
Make the google form all the day and no news ...

[Thonvanb]

Hi,

My account is blocked. Please fix it, i want my money back. Ticket no 1249825

Thanks

[f1point0]

Finally got verified after almost 2 weeks (all while XRP kept going higher and higher), and now I can't initiate a domestic wire transfer to fund the account.  Getting "Error: Insufficient Documentation."  Submitted a support ticket 5 days ago about this and still nothing.  Please help!  Thanks.

Ticket# 1207963