superlila
Newbie
 Offline
Activity: 5
Merit: 0
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January 05, 2018, 02:40:51 AM |
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Hello, I tried to send ETC from my Kraken’s account, but after 5 hours it still in ‘sending’ status. Is the First time I have this kind of problem sending ETC from Kraken. In the information of the transaction appears the te id tx 0x5625a9a5b1979215b01910e22cccaac0f15ef5734095018420fb4065142c3af5 but if I try to see in a block explorer, it doesn’t exists. http://gastracker.io/search?q=0x5625a9a5b1979215b01910e22cccaac0f15ef5734095018420fb4065142c3af5Can you help me? Ticket 1269864 |
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CryptoCelebritiesTreasure
Newbie
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Activity: 40
Merit: 0
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January 05, 2018, 02:47:34 AM |
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Has anybody problems with withdrawal of ETH from Kraken? I faced with delay of 2 days ( Is it possible?
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mithrandi
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January 05, 2018, 06:11:06 AM |
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Looks like they have delays on all cryptocurrencies; I've been waiting on an XBT deposit for over 8 hours, and I've seen reports of ETH delays as well.
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apaullo57
Newbie
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Activity: 3
Merit: 0
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January 05, 2018, 01:31:54 PM |
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Have the same problem here: locked out of my account after clicking a link to confirm new withdrawal address. I answered the email with the 7 questions and made a support evaluation request to speed up things... nothing happened yet! I'm getting more and more frustated about their lack of communication.. I want to get on with my trading and Kraken is my online fiat line to my bank account. I don't want to loose my money..
Please solve this problem Kraken! My request number is 1239931.
Thanks.
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svennevw
Newbie
Offline
Activity: 2
Merit: 0
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January 05, 2018, 02:24:53 PM |
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Hi, about a week ago i accidently locked my account..
I allready tried to contact the support page but i only get an automatic repley mail back.
Pls help me
Ticket nr 1275809
Thanks
Sven
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keyboard warrior
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January 05, 2018, 04:11:54 PM |
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Have the same problem here: locked out of my account after clicking a link to confirm new withdrawal address. I answered the email with the 7 questions and made a support evaluation request to speed up things... nothing happened yet! I'm getting more and more frustated about their lack of communication.. I want to get on with my trading and Kraken is my online fiat line to my bank account. I don't want to loose my money..
Please solve this problem Kraken! My request number is 1239931.
Thanks.
Have you been making high USD value transactions? They probably shouldn't ask the 7 questions unless you have. I hope they aren't using them as an excuse to delay withdrawals. |
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Shamane
Member
Offline
Activity: 96
Merit: 10
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January 05, 2018, 04:24:31 PM |
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Hi kraken (septimus ?), ticket 1159454 : my withdrawal "on hold" for 3 days now. i can't escalate it because can"t open our google form with ie/moz/chrome  Understand as all you are in holidays, but if you can make something  regards Hi Shamane. Your ticket is already set to "Urgent" so it's already escalated as a top priority ticket at this point. A specialized team member will be helping you with this as soon as possible. Thanks for your patience. XRP wityhdraw "on hold" since 26/12 ... Escalate the ticket all the days .... Always 0 news by mail .... 678€ fees pay from 1/11/2017 : My account block for 18 days (finish now). My money block for 11 day ... It's time to do something Kraken ... |
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tompika11
Newbie
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Activity: 4
Merit: 0
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January 05, 2018, 09:20:33 PM |
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please help , ticket : 1171724 27/12 worst nightmare |
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Random423
Newbie
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Activity: 7
Merit: 0
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January 05, 2018, 10:48:50 PM
Last edit: January 05, 2018, 11:00:03 PM by Random423 |
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After a few months I tried your service again. It is even worse than before. Where is the new trading engine? Your site is even slower and throws more errors than it did before. Trying to buy for 2-3 hours already without any success. Ofc you stil have the same random error messages and orders suddenly pop up while the main page told me it failed. Seriously Kraken how do you even manage to run this incompetent and unreliable site?!?
Is Error 520 your new trade engine?
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rohlik
Newbie
Offline
Activity: 1
Merit: 0
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January 06, 2018, 07:10:40 AM |
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Have the same problem here: locked out of my account after clicking a link to confirm new withdrawal address. I answered the email with the 7 questions and made a support evaluation request to speed up things... nothing happened yet! I'm getting more and more frustated about their lack of communication.. I want to get on with my trading and Kraken is my online fiat line to my bank account. I don't want to loose my money..
Please solve this problem Kraken! My request number is 1277015.
Thanks.
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Random423
Newbie
Offline
Activity: 7
Merit: 0
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January 06, 2018, 07:42:46 AM |
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After a few months I tried your service again. It is even worse than before. Where is the new trading engine? Your site is even slower and throws more errors than it did before. Trying to buy for 2-3 hours already without any success. Ofc you stil have the same random error messages and orders suddenly pop up while the main page told me it failed. Seriously Kraken how do you even manage to run this incompetent and unreliable site?!?
Is Error 520 your new trade engine?
After getting so many errors it just worked fine this moring. I guess your service is good but you are just overrun by people. Time to upgrade your system. |
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MohAli59
Newbie
Offline
Activity: 4
Merit: 0
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January 06, 2018, 09:36:51 AM |
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Dear Kraken,
I have had an issue for 3 weeks and have sent several emails about this. I keep getting the same reply. I got locked out of my account on December 12th after I added an ethereum withdrawal address. I followed the guide on your website, changed my password and used 2FA. The password was changed but the account still shows locked when I log in. The request number is 107112. I need the account to be unlocked but cannot seem to get ANY response from your support team.
Hi MohAli59. I'm sorry to hear that you're locked out of your account. You can escalate your ticket's priority by filling out /forms/2VolutBY6HBGJRRA3]this form. Thanks for your patience. [/quote] I have escalated the matter immediately after your reply, but still NOTHING from Kraken. We are going into the 4th week that my account is locked. The description on your website on how to unlock an account by using 2FA and changing the password does nothing and is not accurate at all. Annoyance is building up to a boiling point. |
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Shamane
Member
Offline
Activity: 96
Merit: 10
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January 06, 2018, 10:36:50 AM
Last edit: January 06, 2018, 10:54:28 AM by Shamane |
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Hi kraken (septimus ?), ticket 1159454 : my withdrawal "on hold" for 3 days now. i can't escalate it because can"t open our google form with ie/moz/chrome Understand as all you are in holidays, but if you can make something regards Hi Shamane. Your ticket is already set to "Urgent" so it's already escalated as a top priority ticket at this point. A specialized team member will be helping you with this as soon as possible. Thanks for your patience. XRP wityhdraw "on hold" since 26/12 ... Escalate the ticket all the days .... Always 0 news by mail .... 678€ fees pay from 1/11/2017 : My account block for 18 days (finish now). My money block for 11 day ... It's time to do something Kraken ...
The withdraw go to "fail" and my money back ....
0 human mail receive since this time, no apology, no commercial act to assume lost of money since xrp go to 2.8 to 2.22 .... A good news they say they make the update tonight (6/1/2018 at 22h utc), but i'm afraid (hope to make mystake) it's not the entire update but just a patch as always |
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phunixx
Member
Offline
Activity: 121
Merit: 10
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January 06, 2018, 10:53:51 AM |
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14 hours for a BTC transfer between GDAX and kraken and still nothing.....
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Shamane
Member
Offline
Activity: 96
Merit: 10
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January 06, 2018, 10:58:44 AM |
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14 hours for a BTC transfer between GDAX and kraken and still nothing.....
https://blockchain.info/fr/unconfirmed-transactions172000 transactions in waiting on bitcoin network .... btc is not a quick way to transfer so perhaps gdax and kraken are for nothing in this delay. 77 transaction by second ... |
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phunixx
Member
Offline
Activity: 121
Merit: 10
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January 06, 2018, 11:07:26 AM |
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14 hours for a BTC transfer between GDAX and kraken and still nothing.....
https://blockchain.info/fr/unconfirmed-transactions172000 transactions in waiting on bitcoin network .... btc is not a quick way to transfer so perhaps gdax and kraken are for nothing in this delay. 77 transaction by second ... I know it is not the quickest way, but i got no option here......it used to be quicker lol |
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Sm07key01
Newbie
Offline
Activity: 2
Merit: 0
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January 06, 2018, 11:55:00 AM |
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Noob to this whole think and with being from the uk i had to use kraken to buy Ripple.
Luckily i got tier 3 verification within a week :-)
i transfered some Euros via SEPA and it shows in deposits and this is where im getting worried. it within the allowance for tier 2 but i also have sent another deposit and worried something is going wrong.
ive logged two tickets but not hearing good news. I hope everyone is wrong and the matter gets handled quickly. (ticket 1275740)
Anyone else had this happen when trsansfering SEPA from uk.
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phunixx
Member
Offline
Activity: 121
Merit: 10
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January 06, 2018, 12:15:51 PM |
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Noob to this whole think and with being from the uk i had to use kraken to buy Ripple.
Luckily i got tier 3 verification within a week :-)
i transfered some Euros via SEPA and it shows in deposits and this is where im getting worried. it within the allowance for tier 2 but i also have sent another deposit and worried something is going wrong.
ive logged two tickets but not hearing good news. I hope everyone is wrong and the matter gets handled quickly. (ticket 1275740)
Anyone else had this happen when trsansfering SEPA from uk.
I did a lot of sepa transfer in the past to kraken and the money was available a day after the transfer was initiated.....It was very fast Last few weeks i did 2 transfers and it took + 3 days |
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mac11
Newbie
Offline
Activity: 1
Merit: 0
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January 06, 2018, 12:27:01 PM |
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Hi, about a 10 days ago i accidently locked my account in a mail for valid new adress withdraw
I allready tried to contact the support page but i only get an automatic repley mail back.
Help me please
Ticket -----------------1170111-------------------
Mac11
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DocteurO
Newbie
Offline
Activity: 25
Merit: 0
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January 06, 2018, 12:27:48 PM |
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Noob to this whole think and with being from the uk i had to use kraken to buy Ripple.
Luckily i got tier 3 verification within a week :-)
i transfered some Euros via SEPA and it shows in deposits and this is where im getting worried. it within the allowance for tier 2 but i also have sent another deposit and worried something is going wrong.
ive logged two tickets but not hearing good news. I hope everyone is wrong and the matter gets handled quickly. (ticket 1275740)
Anyone else had this happen when trsansfering SEPA from uk.
I did a lot of sepa transfer in the past to kraken and the money was available a day after the transfer was initiated.....It was very fast Last few weeks i did 2 transfers and it took + 3 days More than 10 days for me |
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