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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 588780 times)
giax76
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January 13, 2018, 03:21:19 PM
 #6181

Well prices and account value seem to be displaying correctly now.. here is to hoping things are back online soon. *fingers crossed *

Also for me.

The state instead is still "Update - Order book data is not being displayed properly. Pausing trading while we investigate.
Jan 13, 11:54 UTC
"....any news about this?
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Hachiko2013
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January 13, 2018, 03:55:17 PM
 #6182

Trading now is resumed... we'll look.
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January 13, 2018, 03:58:45 PM
 #6183

Kraken team - can you please confirm when will the withdrawls be enabled again?

https://sso.coss.io/api/invite/COI19L6CBV
not.you
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January 13, 2018, 04:05:05 PM
 #6184

Error: Request was rate limited.

What's it means?
bonipper
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January 13, 2018, 04:29:55 PM
 #6185

Kraken team - can you please confirm when will the withdrawls be enabled again?


Their blog says withdrawals will remain disabled for a minimum of 12 hours.

https://blog.kraken.com/post/1449/

Quote
Funding

Withdrawals are now disabled and will remain disabled for a minimum of 12 hours (during this time we will be monitoring the new system for anomalies)
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January 13, 2018, 05:21:52 PM
 #6186

Kraken team - can you please confirm when will the withdrawls be enabled again?


Their blog says withdrawals will remain disabled for a minimum of 12 hours.

https://blog.kraken.com/post/1449/

Quote
Funding

Withdrawals are now disabled and will remain disabled for a minimum of 12 hours (during this time we will be monitoring the new system for anomalies)

Minimum of 12 hours and maximum of 1200 .. They want the negativity surrounding the maintenance to dissipate before they re enable withdrawals is my best guess.

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January 13, 2018, 05:28:28 PM
 #6187

So - zero fee trading for this screwup. I will be a good boy and will not say where they can put it. I hope I will be able to withdraw everything soon.
Kalahan
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January 13, 2018, 05:32:27 PM
 #6188

When will deposits be credited at last?
enter`name`here
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January 13, 2018, 06:12:03 PM
 #6189

Their API doesn't seem to be working correctly....

this is what I get back for the Bitcoin canadian dollar ticker

 'XXBTZCAD': {'a': ['13000.00000', '1', '1.000'],
              'b': ['13000.00000', '1', '1.000'],
              'c': ['18289.60000', '0.00632760'],
              'h': ['18999.90000', '18999.90000'],
              'l': ['12000.00000', '12000.00000'],
              'o': '16700.00000',
              'p': ['17858.33936', '17858.42681'],
              't': [229, 230],

notice the bid and ask are 13,000, yet on their website it is a much more reasonable price of around 18,000.
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January 13, 2018, 06:37:54 PM
 #6190

Error: Request was rate limited.

What's it means?

Maybe that request was rate limited.
enter`name`here
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January 13, 2018, 06:49:19 PM
 #6191

Yeah, the more I look at this the more I think the order books are still fucked up.
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January 13, 2018, 06:49:33 PM
 #6192

What the hell are you on about? My problem is my money is not getting deposited. I havent even requested any withdrawal as its not even deposited yet?

If you dont want to deposit it then its very simple. Return the money as soon as possible. I dont have to do anything.
But i do however suggest you take a look at my emailed information and just verify my account.

Like i said, if its not done or my money isnt refunded by next week and I do indeed suffer a financial loss due to kraken illegally witholding my funds I will seek financial compensation in court.

Hi H_Bozz. We're aware that you're going to look into financial compensation in court. This has been noted.

As previously stated, usually we require additional ID if the deposit does not match your Kraken account. If the name is different, such as John Smith vs. Jon Smythe, or if there is a missing/erroneous reference, we would need additional ID before releasing the funds. You will not be able to trade or withdraw the funds until this has been completed. If you'd like to avoid giving additional ID, please let the agent know that you would just like the funds returned.

Kraken support,


Congrats on the upgrade to the trading engine!

NOW, let's talk about IDENTITY VERIFICATION for NEW users.
Yes, I realize the Kraken status update states that ID verification for new users is the lowest priority
right now but could the system at the very least be set to RE-enable the 'Get Verified' FEATURE?!
Then us new users could at least submit our ID paperwork into the system and wait in what will likely be a VERY long
line for a long time; we all realize that there likely have been record signups in the last few months.
But please do not assume we will be satisfied with instructions to 'try' creating a new user with a new email address,
that will NOT work, many posters here have already tried that dozens of times to no avail. It is OBVIOUS that with so
many technical issues lately core to the platform, ID verification of new users has been put on the back burner and that
indeed makes sense, but please just ADMIT that the 'Get Verified' FEATURE has been temporarily TURNED OFF, deliberately,
which is TOTALLY fine and understandable!
It's NOT a 'bug', the feature was turned off and/or disabled, the page itself states, this 'feature' is 'currently unavailable', the site
did not encounter an error, it's just that the feature is OFF.
Please turn it back ON so that new users like me can at least submit the ID paperwork and get the process started.
At this point it's been an entire month since I signed up with my email address and I cannot even set my real name to my account or do anything. Meanwhile the crypto universe turns and major things are happening, if this goes on for much longer I will just realize that I cannot use this exchange and move on. Maybe you guys care, maybe you don't, ok, whatever, but at least enable the feature for us.
Thanks in advance!

Hi AIConsciousness. Thanks for the congratulations! We're activerly working out the kinks as we speak.

The Get Verified feature is available for some clients and not available for others. This is a bug and it's also being looked into. We have not stopped new sign ups and our ever-expanding verification team is working hard to get through the backlog of verifications. Unfortunately, we don't have a solution for new users at this point, other than to open a new account and try that. Our developers are aware of the situation and they're working hard to fix this ASAP.




Deposits initiated just before, during, or after the recent upgrade to our systems may experience delays of two or more days before being fully credited to your account. We expect digital asset deposits to take considerably less time. We are working to credit all funds in a timely manner and appreciate your patience during this process. For more information, please see: https://blog.kraken.com/post/1449/kraken-returns-with-free-trading/

If your funds have not credited after two days or if this does not address your request, please let us know and we will get back to you as soon as possible.




If you are experiencing bugs, please get help or report them by submitting a request at https://support.kraken.com.

Please read through our latest blog post for details on how long it will take for certain features to return to normal. Withdrawals will be initiated after 12 hours and margin liquidations will be paused for at least 48 hours.

Please note that everyone should be extremely careful with market orders and double-check limit order prices in an illiquid market.

Thank you all for your patience. Enjoy the free trading until the end of the month!

If you're having an issue at Kraken, please open a ticket here and escalate that ticket using this form.
Be sure to also drop by our Bitcointalk Thread!
Kraken had a major trading engine upgrade in early January. Check out our new trading interface at trade.kraken.com.
Kurbla81
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January 13, 2018, 06:51:05 PM
 #6193

is the site operational once again or there are issues still? Cry

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m42orion
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January 13, 2018, 06:54:49 PM
 #6194

When will deposits be credited at last?

ZEC deposit not work too, i see as confirmed on funding page, but not on my trading account ... but I understad this situation after system updates...

but what i do not understad is situation on Poloniex with ETC deposits for today :-( no info, no support reply - sorry for partial offtopic
LeGaulois
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January 13, 2018, 07:06:41 PM
 #6195

Guys, everything is on the Kraken's blog https://blog.kraken.com/post/1449/kraken-returns-with-free-trading/
What is operational and what isn't, what about the deposits etc. I guess they still need time to get back the website fully operational. You can consider to wait up to Monday at least.
So far I haven't seen any 5xx error page which is exceptional Grin

bk2
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January 13, 2018, 07:26:50 PM
 #6196

I was able the place some orders. Worked quite good. The fee is set to 0.00%

And btw. thanks for the 3 days downtime and canceling the orders (no sarkasm). This saved me losing a few thousand dollars. Smiley

https://www.binance.com/?ref=13658309
torrentco
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January 13, 2018, 07:42:40 PM
 #6197

i was able to test the new engine for a brief period.it was really very fast.
congratz for that.hope the site comes back soon enough.
by the way thanks for the zero trading fees promotion.
not.you
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January 13, 2018, 09:23:05 PM
 #6198

So is it down on purpose or is it broken again?  Undecided
bonipper
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January 13, 2018, 09:28:07 PM
 #6199

So is it down on purpose or is it broken again?  Undecided

I haven't logged in, but it appears up to me. I can read the charts and see trades from a minute ago. Is it down for you?
not.you
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January 13, 2018, 10:17:51 PM
 #6200

So is it down on purpose or is it broken again?  Undecided

I haven't logged in, but it appears up to me. I can read the charts and see trades from a minute ago. Is it down for you?

There was an extended period (it had been just over 20 minutes when I made my last post) with no trades on any trade pairs.  I tested both market and limit orders and received errors.  Just like old times.

Seems to be working now though.
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