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Author Topic: Electrum - Newly installed but i had an old one  (Read 295 times)
Kongxx (OP)
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February 27, 2018, 11:08:11 AM
 #1

My laptop has a new hard disk. Before that i had my Electrum software downloaded. After i download a new Electrum, how do i retrieve my past account and balance?
AB de Royse777
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February 27, 2018, 11:23:29 AM
 #2

Did you backup your private keys or seed or anything from your old harddisk before installing the new version? I really hope you did....

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AdolfinWolf
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February 27, 2018, 11:35:38 AM
 #3

My laptop has a new hard disk. Before that i had my Electrum software downloaded. After i download a new Electrum, how do i retrieve my past account and balance?

Either you need to have saved ALL your private keys ( which would be a good option if you only used 1 adress / no change adresses), or use a seed as the user mentioned above.


Or, you could see if you saved your (potentially) encrypted wallet file on your old disk ( Appdata > Roaming > Electrum > Wallets (if you're using windows)), import it in your new wallet and unlock it with the password you once used/set.

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February 27, 2018, 11:38:16 AM
 #4

You should move (bottom-left corner) this thread to the Electrum board.

My laptop has a new hard disk. Before that i had my Electrum software downloaded. After i download a new Electrum, how do i retrieve my past account and balance?
You have two options:
1. find back the seed word phrase (12 words) you wrote down when you first installed Electrum, and enter them into your new Electrum to restore your wallet.
2. plug your old hard disk into hard drive enclosure, connect it to your USB, and copy your old wallet.

If you don't have your seed word phrase, and your old disk is broken, you'll need (expensive) data recovery to find back your wallet.

Kongxx (OP)
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February 28, 2018, 10:38:38 AM
 #5

You should move (bottom-left corner) this thread to the Electrum board.

My laptop has a new hard disk. Before that i had my Electrum software downloaded. After i download a new Electrum, how do i retrieve my past account and balance?
You have two options:
1. find back the seed word phrase (12 words) you wrote down when you first installed Electrum, and enter them into your new Electrum to restore your wallet.
2. plug your old hard disk into hard drive enclosure, connect it to your USB, and copy your old wallet.

If you don't have your seed word phrase, and your old disk is broken, you'll need (expensive) data recovery to find back your wallet.


Old hard disk cannot be used anymore. I still have have the old seed. After i created the new Electrum wallet using my old seed, the seed is well inside the wallet.
LoyceV
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February 28, 2018, 11:21:40 AM
 #6

I still have have the old seed. After i created the new Electrum wallet using my old seed, the seed is well inside the wallet.
In that case, your old transactions and balance should just show up again. I take it that didn't happen, since you opened this thread? What exactly did you do to import it?

Kongxx (OP)
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February 28, 2018, 01:59:09 PM
 #7

I still have have the old seed. After i created the new Electrum wallet using my old seed, the seed is well inside the wallet.
In that case, your old transactions and balance should just show up again. I take it that didn't happen, since you opened this thread? What exactly did you do to import it?

I did not import anything. The old transactions and balance just don't appear. The seed inside is what i kept and saved somewhere else before i replaced my hd and is what i used to create this new Electrum wallet.
LoyceV
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February 28, 2018, 02:03:21 PM
 #8

I did not import anything. The old transactions and balance just don't appear.
Did you use the old seed when you set up the new wallet? If you didn't, you should still do that: make a new wallet: New > Standard Wallet > I already have a seed > Enter your seed.

Kongxx (OP)
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February 28, 2018, 02:05:10 PM
 #9

The circle icon in the bottom right is green. This means the Electrum has synchronized with the network.
LoyceV
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February 28, 2018, 02:17:04 PM
 #10

The circle icon in the bottom right is green. This means the Electrum has synchronized with the network.
That won't help you if you didn't restore your old seed. The seed is a list of 12 words, do you have them? (don't post them here)

bob123
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February 28, 2018, 05:08:52 PM
 #11

I did not import anything. The old transactions and balance just don't appear. The seed inside is what i kept and saved somewhere else before i replaced my hd and is what i used to create this new Electrum wallet.
The circle icon in the bottom right is green. This means the Electrum has synchronized with the network.

Your electrum is synced. But you arent 'logged in into your account' which holds the btc balance.
You need one of the following to 'get your wallet back':
1) Seed phrase (of your old wallet)
2) Wallet file

Do you still have access to your old hard drive? Did it get corrupted? Or locally not accessable?
If thats not an option, you have to search for your seed phrase to recover your wallet.
In electrum you need to create a new wallet and choose to restore an already existing wallet. Afterwards enter the seed into electrum and you are fine.

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March 01, 2018, 06:32:49 PM
 #12

The circle icon in the bottom right is green. This means the Electrum has synchronized with the network.

If it is synced, you should see your balance right after you enter your "PASSWORD" that you've used to create the wallet. I followed all the steps just as mentioned by LoyceV and everything was perfect. If you don't have your wallet file, but have your wallet seed (12 words passphrase to help recover your account if you try to import one), I believe you should be able to see your balance as well as all the addresses included in that "old" wallet. Would you mind sharing a screenshot^ of what exactly do you see once you enter your password?

^ = Screenshot of the wallet once you enter your password (and not the seed).

As well, you said that you didn't import anything.
But let me clarify one thing to you, whenever you're making a new wallet by using a "seed" of an old "wallet", you're generally importing your address/es and balance/s stored in that old "wallet".

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Kongxx (OP)
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March 02, 2018, 11:19:54 AM
 #13

The circle icon in the bottom right is green. This means the Electrum has synchronized with the network.

If it is synced, you should see your balance right after you enter your "PASSWORD" that you've used to create the wallet. I followed all the steps just as mentioned by LoyceV and everything was perfect. If you don't have your wallet file, but have your wallet seed (12 words passphrase to help recover your account if you try to import one), I believe you should be able to see your balance as well as all the addresses included in that "old" wallet. Would you mind sharing a screenshot^ of what exactly do you see once you enter your password?

^ = Screenshot of the wallet once you enter your password (and not the seed).

As well, you said that you didn't import anything.
But let me clarify one thing to you, whenever you're making a new wallet by using a "seed" of an old "wallet", you're generally importing your address/es and balance/s stored in that old "wallet".


I don't how to show you the screenshot. I can tell you that  below Data Description Amount Balance, it is blank.
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March 02, 2018, 11:51:50 AM
 #14

I don't how to show you the screenshot. I can tell you that  below Data Description Amount Balance, it is blank.

Did you read the posts by LoyceV and me?
You should answer those questions and follow the steps if you want to recover your wallet and get your coins back.

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March 02, 2018, 12:51:24 PM
 #15

In post 5 he says he restored from seed. @kongxx try the things listed here.
Kongxx (OP)
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March 03, 2018, 03:16:01 AM
 #16

I also can't see two of the old addresses that i used before from my old WALLET in my new wallet.
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March 03, 2018, 06:50:10 PM
 #17

did you try all the things mentioned in that link on post 15 above?
Kongxx (OP)
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March 04, 2018, 01:13:06 AM
Last edit: March 04, 2018, 04:55:49 AM by Kongxx
 #18

did you try all the things mentioned in that link on post 15 above?


I think i already tried all that were relevant to me and that i understood.
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March 04, 2018, 02:13:09 AM
 #19

I also can't see two of the old addresses that i used before from my old WALLET in my new wallet.
If you have missing addresses then it is possible that:

a. The addresses you're looking for a "change" addresses - Electrum displayed "receiving" address only by default. Did you adjust the dropdown on the "Addresses" tab from "receiving" to "change"?

b. The addresses you can't find are past the "gap limit" of your wallet - Default gap limit is 20, did you try adjusting the gap limit like the article in Abdussamad's post suggested?

c. You have a (VERY) old wallet that allowed storing imported private keys AND keys generated from seed - How old is your wallet? If this is the case, you will likely not be able to recover those keys/addresses, unless you have them or your old wallet file backed up.

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Kongxx (OP)
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March 04, 2018, 03:18:55 AM
 #20

I also can't see two of the old addresses that i used before from my old WALLET in my new wallet.
If you have missing addresses then it is possible that:

a. The addresses you're looking for a "change" addresses - Electrum displayed "receiving" address only by default. Did you adjust the dropdown on the "Addresses" tab from "receiving" to "change"?

b. The addresses you can't find are past the "gap limit" of your wallet - Default gap limit is 20, did you try adjusting the gap limit like the article in Abdussamad's post suggested?

c. You have a (VERY) old wallet that allowed storing imported private keys AND keys generated from seed - How old is your wallet? If this is the case, you will likely not be able to recover those keys/addresses, unless you have them or your old wallet file backed up.

I created my old wallet on Dec 2017.
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