Why Won't Hashflare Publicly Explain Withdrawals?

[Kruddler]

This is a specific question. It's not a question of whether HashFlare is a scam. It is not a question of the general profitability of cloud mining. It is not a question about other cloud mining sites.

Facts:

• HashFlare has a minimum withdrawal of .05 BTC (https://hashflare.zendesk.com/hc/en-us/articles/207973869-How-to-make-a-withdrawal-)
• People are told anecdotally that they can request their money at the end of the contract, but this is not stated publicly anywhere on their website

This is what I received from HashFlare on the topic:

Me

Why doesn't the hashflare website clearly explain how people can get their money back if they never reach 0.05?

HashFlare Support (Via Email)

Currently, we are looking for a solution for those, whose total balance is smaller than the minimum withdrawal at the end of their contracts. At the moment, users are able to request a withdrawal in the case their balance is lower than the minimum withdrawal amount by the time their contracts have expired.

According to dozens of Reddit users, this is the same response that Hashflare issues again, and again while they never explain why this is not made clear on their website. They will not make clear the mechanism available for getting your money back at the end of the contract.

Question:
Why does HashFlare not explain publicly what happens at the end of the contract when their is a leftover balance in the account?

Note: please refrain from complaining about HashFlare or cloud mining in general. There is only one question in this post. The only purpose of this thread is to make an attempt at answering that question.

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[timerland]

I have no idea, and it makes no sense at all for them to not publicly announce the fact that people can actually withdraw their money when their contract expires. It may be because of them trying to get people to buy bigger contracts to begin with or encourage people to reinvest or not withdraw the funds they have in their account when a contract ends, due to the belief of the minimum withdrawal being at 0.05 BTC without any room for negotiation.

Judging by their response they are trying to make something work, perhaps automating the system of withdrawal in case the balance one has is less than the minimum withdrawal by the time their contract ends. Perhaps that's why they haven't announced anything to the public yet.

It's really up to speculation until they themselves come out and clarify why this is the case.

[Kruddler]

It may well be a ploy to get people to go hard or go home.