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Author Topic: hw i can open my binance account loosing my autheticator codes?  (Read 67 times)
xk85jq
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March 22, 2018, 04:49:31 AM
 #1

 what can i do to open my account how can i retrieve my  codes..i need some advice..
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March 22, 2018, 04:59:47 AM
 #2

Are you use sms auth or google auth? If you use google auth and you still already backup secret key then you can restore it by download google auth and write/scan it. But if you use phone, try this How to Reset SMS Authentication.

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March 22, 2018, 06:17:09 AM
 #3

Are you use sms auth or google auth? If you use google auth and you still already backup secret key then you can restore it by download google auth and write/scan it. But if you use phone, try this How to Reset SMS Authentication.

If you don't have your backup key, you can possibly regain access to your account through reporting it to Binance support[1]. Expect to provide proof (e.g. IDs, probably a passport, etc) to prove ownership. Goodluck.


[1] https://support.binance.com/hc/en-us

jhenfelipe
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March 22, 2018, 03:02:41 PM
 #4

It is possible to reset your 2FA. If you did not do KYC yet before losing your Auth, be ready as it seem to be necessary to gain access to your account again. Please follow the steps provided by Binance here in the link : How to reset Google 2FA


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Koro-Sensei
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March 22, 2018, 04:29:10 PM
 #5

what can i do to open my account how can i retrieve my  codes..i need some advice..
Always save the important ones on your data base if you have one like notepad list etc. Your problem is quite troublesome regarding to your forgotten designated codes provided by 2FA GOOGLE. Just for the record no can retrieve the forgotten codes of your 2FA.

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March 22, 2018, 07:55:46 PM
 #6

what can i do to open my account how can i retrieve my  codes..i need some advice..
Always save the important ones on your data base if you have one like notepad list etc. Your problem is quite troublesome regarding to your forgotten designated codes provided by 2FA GOOGLE. Just for the record no can retrieve the forgotten codes of your 2FA.
I think people should use authy instead of google authenticator, i've been using authy for a very long time, my 2fa keys are backed up automatically. it's safe and easy. op next time make sure you install and use authy as your 2fa app. Wink

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March 22, 2018, 08:22:05 PM
 #7

I think people should use authy instead of google authenticator, i've been using authy for a very long time, my 2fa keys are backed up automatically. it's safe and easy. Wink
Isn't Authy hosted online? Personally, I would prefer a self-hosted/offline option than an online just like I prefer KeePass to Lastpass for my passwords.

I'm using andOTP. They let you backup (and encrypt the file) with a password or PGP key.

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March 23, 2018, 05:55:18 AM
 #8

I think people should use authy instead of google authenticator, i've been using authy for a very long time, my 2fa keys are backed up automatically. it's safe and easy. Wink
Isn't Authy hosted online? Personally, I would prefer a self-hosted/offline option than an online just like I prefer KeePass to Lastpass for my passwords.

I'm using andOTP. They let you backup (and encrypt the file) with a password or PGP key.
They only use cloud to store encrypted backups. no one can restore backups/2fa keys on new device without knowing the password.
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