MICRO
Legendary
 Offline
Activity: 2254
Merit: 1026
CEO @ Stake.com and Primedice.com
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December 25, 2017, 08:24:28 PM |
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I also have issue with my account when i try to cashout more than 2500$ to my card.
But this seems to be issue with my card issuer so i will first check that.
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CEX
Legendary
Offline
Activity: 1189
Merit: 1002
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December 26, 2017, 11:27:26 AM |
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According to our information, your verification was approved. Kindly check the details.
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hasher87
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December 26, 2017, 03:08:11 PM |
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hi CEX, i sent you PM. please check and thanks!
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kolyamoshman
Newbie
Offline
Activity: 12
Merit: 0
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December 26, 2017, 09:59:35 PM |
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guys, is BTC withdrawing from CEX works fast right now? or they have problems as exmo for example?
thanks for answer btw
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lanmi88
Newbie
Offline
Activity: 25
Merit: 0
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December 27, 2017, 06:30:30 PM |
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According to our information, your verification was approved. Kindly check the details.
Why dont u say anythin about ur fake addres? |
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ARTHurt
Member
Offline
Activity: 104
Merit: 10
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December 27, 2017, 06:32:38 PM |
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According to our information, your verification was approved. Kindly check the details.
Why dont u say anythin about ur fake addres? Probably because they don't want one thousand people coming in asking to withdraw in cash  |
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Scorpic
Newbie
Offline
Activity: 2
Merit: 0
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December 27, 2017, 10:03:43 PM |
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Hello!
I am make three withdrawals money to Visa card. Still no get money on card.
What's happening? I've been waiting THREE DAYS. When will I get my money? Why do not you inform customers?
No answer from support.
I am disappointed. Before that, I received money instantly.
ID: up108761556
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theblueicy
Newbie
Offline
Activity: 15
Merit: 0
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December 28, 2017, 07:41:15 AM |
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Date Amount Status
2017/12/17 18:40:34
0.46445805 BTC
1 2 3 Pending transaction
After 10 days my BTC deposit is still pending?? it been more then 100 confirm already
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vearns
Jr. Member
Offline
Activity: 85
Merit: 1
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December 28, 2017, 10:47:36 AM |
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Hi CEX,
can you check transaction id 5284122758
my SEPA withdrawal still pending
i also has submitted a support ticket
ticket id 546008
please respond.
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vearns
Jr. Member
Offline
Activity: 85
Merit: 1
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December 28, 2017, 03:45:18 PM |
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quick update:
I just got my withdrawal after 48 hours.
the only downside is, the processing time is getting slower and slower.
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LeoBond
Newbie
Offline
Activity: 2
Merit: 0
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December 28, 2017, 06:39:12 PM |
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Hi CEX,
can you check transaction id 5290818487
my SEPA withdrawal also still pending
i also has submitted a support ticket
ticket id 572397
please respond.
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ARTHurt
Member
Offline
Activity: 104
Merit: 10
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December 28, 2017, 06:49:30 PM |
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Hi CEX,
can you check transaction id 5290818487
my SEPA withdrawal also still pending
i also has submitted a support ticket
ticket id 572397
please respond.
I'm expecting too, but I think we need to be patient @vearns asked withdraw 5284... like 2 days ago and received today @LeoBand you have 5290... while I expect for 5297... and 5299... I suppose they will release tomorrow... |
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sjefdeklerk
Jr. Member
Offline
Activity: 154
Merit: 8
SODL
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December 28, 2017, 10:57:29 PM |
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So what do you know ... I just received the money I withdrew a few days ago !! I had sent them 8000 euro's and just received 7990 EUR (10 banking fee). I'm really happy, I was really convinced my money was gone !! I entered the SEPA withdrawal 3 days ago.
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LeoBond
Newbie
Offline
Activity: 2
Merit: 0
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December 29, 2017, 03:15:46 PM |
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Hi CEX,
can you check transaction id 5290818487
my SEPA withdrawal also still pending
i also has submitted a support ticket
ticket id 572397
please respond.
The payment received. Thank you |
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ARTHurt
Member
Offline
Activity: 104
Merit: 10
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December 29, 2017, 05:22:07 PM |
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Hi CEX,
can you check transaction id 5290818487
my SEPA withdrawal also still pending
i also has submitted a support ticket
ticket id 572397
please respond.
I'm expecting too, but I think we need to be patient @vearns asked withdraw 5284... like 2 days ago and received today @LeoBand you have 5290... while I expect for 5297... and 5299... I suppose they will release tomorrow... I just received my withdrawals too ... Thank you guys for sharing the information with the comunity also when your issues are getting solved with Cex, not only when the issues appear. I mean let's be fair... indeed they are slow and struggling but still... it's obvious they try to keep up... imho |
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Jendeh
Newbie
Offline
Activity: 26
Merit: 0
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December 29, 2017, 10:17:41 PM |
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Hi CEX,
can you check transaction id 5290818487
my SEPA withdrawal also still pending
i also has submitted a support ticket
ticket id 572397
please respond.
I'm expecting too, but I think we need to be patient @vearns asked withdraw 5284... like 2 days ago and received today @LeoBand you have 5290... while I expect for 5297... and 5299... I suppose they will release tomorrow... I just received my withdrawals too ... Thank you guys for sharing the information with the comunity also when your issues are getting solved with Cex, not only when the issues appear. I mean let's be fair... indeed they are slow and struggling but still... it's obvious they try to keep up... imho I must be very unlucky then... after waiting for so long I did not even get the correct amount (second withdrawal)!!!! Got my first withdrawal of 15-11-2017 on 29-11-2017 in EUR (from IBAN: X) Got my second withdrawal of 16-11-2017 worth of €13000+ in USD on 6-12-2017. (GOT USD INSTEAD OF EUR) (from IBAN: Y, so another IBAN) After 1 week of receiving USD instead of EUR. I got response to double check if I got USD and not EUR > E-mailed back with proof. After 2 weeks of receiving USD instead of EUR. I got response "Thank you for your patience. Please, accept our apologies for keeping you waiting.", that they have double check and have send EUR and not USD. And asked me to contact bank and send them confirmation > E-mailed cex back with proof USD is send. Because Cex send me USD and not EUR, I still need to get remaing amount of €2180. 2 weeks further and I got: "Thank you for your patience. Please, accept our apologies for keeping you waiting." Now it is 3+ weeks further and still no solution and they let me again waiting and waiting and waiting.... I do not want to make an accusation, but they need to solve their own problem....... instead of ignoring and letting customers waiting so long.. Finanace Team (Ticket ID: 397454) |
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davlulham
Newbie
Offline
Activity: 9
Merit: 0
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December 30, 2017, 03:22:55 AM |
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You're basically screaming into a well, CEX have abandoned this thread.
Try posting on their facebook and twitter pages. Call them out for their fraudulent activities and threaten police or legal action. This is what I had to do to get my money, while others are still waiting.
It's clear to me that these guys are crooks and they will likely disappear soon with all your money.
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lanmi88
Newbie
Offline
Activity: 25
Merit: 0
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December 30, 2017, 05:20:33 PM |
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i ask for withrawal to visa 2017-12-25 12:28:53 -366.00 USD 0.69 WITHDRAW, got euros insted of $ on visa on 2017-12-28 , but i dont care, in bank thhey say thats my country regulation is that we get only euros, but dont know.
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Jendeh
Newbie
Offline
Activity: 26
Merit: 0
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December 30, 2017, 06:26:27 PM |
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i ask for withrawal to visa 2017-12-25 12:28:53 -366.00 USD 0.69 WITHDRAW, got euros insted of $ on visa on 2017-12-28 , but i dont care, in bank thhey say thats my country regulation is that we get only euros, but dont know.
Then you are lucky, because I got 13000+ USD instead of 13000+ EUR. So have a loss of 2180EUR, and they are ignoring me for 3 weeks everywhere, on e-mail, on this thread, on twitter, and so on. Please guys be careful with CEX. They only reply on social media to show as if they are helping you and then they ignore you for 3+ weeks  |
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ARTHurt
Member
Offline
Activity: 104
Merit: 10
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December 30, 2017, 06:33:42 PM |
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i ask for withrawal to visa 2017-12-25 12:28:53 -366.00 USD 0.69 WITHDRAW, got euros insted of $ on visa on 2017-12-28 , but i dont care, in bank thhey say thats my country regulation is that we get only euros, but dont know.
Then you are lucky, because I got 13000+ USD instead of 13000+ EUR. So have a loss of 2180EUR, and they are ignoring me for 3 weeks everywhere, on e-mail, on this thread, on twitter, and so on. Please guys be careful with CEX. They only reply on social media to show as if they are helping you and then they ignore you for 3+ weeks IMHO ... they are not ignoring you, it's just that your ticket may still be in the queue, it's a fact they are greatly behind dealing with issues ... they solve the support tickets FIFO |
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