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[maglev12]

@ The FreeBitco.in Team

After trying to log in to fbc using a new smartphone I didn't get the email to be used in such cases to verify the user; so I tried to reset my password and again I didn't get any email.
I have been trying to reset my password since yesterday without success; I am an active user, I have only one account and my id is 16435551. Can anyone help me out?

[freebitco.in PR]

Dear BTC Talk Community,

We are immensely grateful for the love and trust you have shown to FreeBitco.in. Recently, a mail backlog caused delays in withdrawals, and we sincerely apologize for any inconvenience this may have caused. We are pleased to announce that all pending withdrawals have now been successfully processed.

The mail backlog is still ongoing but is slowly being cleared. We have also taken note of your concerns regarding our support services. To address this, we are actively identifying and onboarding new team members dedicated to enhancing our support and ensuring a smoother experience for all users.

Thank you for your continued support and patience.

Best regards,
The FreeBitco.in Team

Good to see your reply..

Btw, is there any new faucets you launched? i see 4 more sites with your same website script & template for earning BNB, TRX & ETH.

Can you please confirm this?

Hello,

Please note that FreeBitco.in is our only official site.

[freebitco.in PR]

Dear BTC Talk Community,

We are immensely grateful for the love and trust you have shown to FreeBitco.in. Recently, a mail backlog caused delays in withdrawals, and we sincerely apologize for any inconvenience this may have caused. We are pleased to announce that all pending withdrawals have now been successfully processed.

The mail backlog is still ongoing but is slowly being cleared. We have also taken note of your concerns regarding our support services. To address this, we are actively identifying and onboarding new team members dedicated to enhancing our support and ensuring a smoother experience for all users.

Thank you for your continued support and patience.

Best regards,
The FreeBitco.in Team

Appreciate the post, can you explain why support messages go unanswered? Or why the address change is the only email I'm not receiving? Even late?

Hello,

We are currently in the process of hiring a team. We appreciate your patience as we work through this.

[Awaklara]

@ The FreeBitco.in Team

After trying to log in to fbc using a new smartphone I didn't get the email to be used in such cases to verify the user; so I tried to reset my password and again I didn't get any email.
I have been trying to reset my password since yesterday without success; I am an active user, I have only one account and my id is 16435551. Can anyone help me out?

you should probably read the latest update from the team, https://bitcointalk.org/index.php?topic=320959.msg64146490#msg64146490
they are in trouble and trying to solve everything. There must be a lot of users who experience problems like yours and if everything has to be done manually it will definitely take time. their focus may be resolving all the backlog of pull requests.

try contacting support to help you. Hopefully, everything goes smoothly and all problems can be resolved.

[BitcoinGirl.Club]

Hello,

We are currently in the process of hiring a team. We appreciate your patience as we work through this.

I suggest you to have a hold of the operations of the site, resolve the technical issues first. My understanding is your email service is not working properly. Consult with a good site administrator and find the solution. Once everything tested and back in functional then open the site again.

You already is loaded with backlog, keeping the site open will create more backlog.

[ESG]

.....x....

Hello,

We are currently in the process of hiring a team. We appreciate your patience as we work through this.

Is Gratefully see answerw from you, thanks for atention.
it help us on our trust.

[BitcoinGirl.Club]

Is Gratefully see answerw from you, thanks for atention.
it help us on our trust.

I don't know how long it is happening but I see their trust page of the forum has been ruined. The only action they can take is to fix everything and then come back. I am hopeful that it's not intentional but the technical problem causing all these to them. I feel like they are indeed in trouble and trying hard to fix it.

[Garmo]

Dear BTC Talk Community,

We are immensely grateful for the love and trust you have shown to FreeBitco.in. Recently, a mail backlog caused delays in withdrawals, and we sincerely apologize for any inconvenience this may have caused. We are pleased to announce that all pending withdrawals have now been successfully processed.

The mail backlog is still ongoing but is slowly being cleared. We have also taken note of your concerns regarding our support services. To address this, we are actively identifying and onboarding new team members dedicated to enhancing our support and ensuring a smoother experience for all users.

Thank you for your continued support and patience.

Best regards,
The FreeBitco.in Team

Appreciate the post, can you explain why support messages go unanswered? Or why the address change is the only email I'm not receiving? Even late?

Hello,

We are currently in the process of hiring a team. We appreciate your patience as we work through this.

Who am I speaking to? Is this Wetsuit? TheQuin?

We'd like a little more information on what exactly happened to your website. Has TheQuin resigned and is no longer repping? What about the hacks that took place a month ago where a malicious actor was able to inject malicious scripts in order to swap the withdrawal address? Why the silence since then? What happened to you in that period?

Please don't keep us in the dark like this.

[maglev12]

@ The FreeBitco.in Team

After trying to log in to fbc using a new smartphone I didn't get the email to be used in such cases to verify the user; so I tried to reset my password and again I didn't get any email.
I have been trying to reset my password since yesterday without success; I am an active user, I have only one account and my id is 16435551. Can anyone help me out?

you should probably read the latest update from the team, https://bitcointalk.org/index.php?topic=320959.msg64146490#msg64146490
they are in trouble and trying to solve everything. There must be a lot of users who experience problems like yours and if everything has to be done manually it will definitely take time. their focus may be resolving all the backlog of pull requests.

try contacting support to help you. Hopefully, everything goes smoothly and all problems can be resolved.

but that's exactly the problem. fbc doesn't have a support contact person to help with cases like this. who do i contact now that i can't log in anymore??? in fact i signed up here after googling for a way to notify them of my problem which to this day is still there.
I also point out that I too like others fell victim to hackers on May 20 but fortunately I did not activate 2FA authentication and did not lose anything.

[Don Pedro Dinero]

but that's exactly the problem. fbc doesn't have a support contact person to help with cases like this. who do i contact now that i can't log in anymore??? in fact i signed up here after googling for a way to notify them of my problem which to this day is still there.
I also point out that I too like others fell victim to hackers on May 20 but fortunately I did not activate 2FA authentication and did not lose anything.

What is clear is that the site has been running with very few staff for a long time, until things got out of hand and led to this controversy. With the withdrawals being processed, I am confident that fbi will regain its reputation on the forum, and the fact that the withdrawals are being processed and they are hiring more people is a sign of that.

[Fivestar4everMVP]

but that's exactly the problem. fbc doesn't have a support contact person to help with cases like this. who do i contact now that i can't log in anymore??? in fact i signed up here after googling for a way to notify them of my problem which to this day is still there.
I also point out that I too like others fell victim to hackers on May 20 but fortunately I did not activate 2FA authentication and did not lose anything.

What is clear is that the site has been running with very few staff for a long time, until things got out of hand and led to this controversy. With the withdrawals being processed, I am confident that fbi will regain its reputation on the forum, and the fact that the withdrawals are being processed and they are hiring more people is a sign of that.

Well, I personally think that there was never a time freebtico has lost its reputation on this forum, atleast, from what I know so far, no one has been scammed, those who requested for withdrawals in previous times got their withdrawal processed, only thing is that, some of them had their money sent to a different address due to (as I understand it) some malicious code that seem to change the submitted withdrawal address of a user requesting a withdrawal, but so far, I think that has been fixed, and those who withdrew from the site of late got their money even though for some, there was a delay.

Freebtico hasn't lost their reputation, what I do think is that;, with all that issues that seems to be going on around the casino at the moment, people are just being careful not to be the victim, and I personally think that's a very good thing, atleast, this should make the management of the site to sit up and do things right if they still want the business to remain, and I am happy for them if they are already doing that.

[viljy]

Happy for all that had there problems solved
Now I want to ask the members if anybody has one of the ID's down to confirm it please
What I did get all the winners from LOTTERY ROUND  416 to latest LOTTERY ROUND 469 then look for duplicate winners and here what I found
ID & numbers of winning in lottery very interesting

37419370   6
6050126   6
25004237   4
21392879   3
41359325   3
3313536   2
7848678   2
49842225   2
39928742   2
51079269   2
37407718   2
14344469   2
4285648   2
629796   2
13517688   2
8586624   2
13562178   2
18179044   2
51800742   2
21241291   2
15304562   2

Do you mean that the lottery winners always have the same IDs? Well, it's strange, but it's quite acceptable that this could be. At least there is a logical explanation for this.
But what I can't find a logical explanation for, is why in round 469 the winner bought tickets for more than 1 btc in order to have a chance to win a maximum of 0.16 btc? I could believe that these are some kind of bonus free tickets, if not for their number - more than a hundred million. Logically, this can only be explained by buying tickets from yourself, which you can do endlessly, shifting "from pocket to pocket."

Any normal casino is designed in such a way that it always makes a profit. This is provided by mathematics. But if there is not enough mathematics, and you have to imitate "whale-players", then this indicates serious problems at the casino...

Although the withdrawal of deposits has worked, strange things have not been explained. And that's what worries me.

[Mahdirakib]

What I did get all the winners from LOTTERY ROUND  416 to latest LOTTERY ROUND 469 then look for duplicate winners and here what I found
ID & numbers of winning in lottery very interesting

Those users have won the prize fewer times than they should have actually. You should check the number of tickets of those users in some lottery rounds instead of having doubts about their number of wins. Most of them are big whale.

37419370   6
13517688   2

The first user had won the Lamborghini from 10th round. And the second user had won the Lamborghini from the 9th round, he had come in the forum to claim his Lamborghini prize. It isn't a big deal for them to win the prize more than once from the weekly lottery draw.

[Beparanf]

For your information with a question. Is it usual to have monopolies and oligopolies around this site?

Have you noticed also ID 6050126 the second winner it's like every 2 to 3 weeks he won the lottery
I think a closer look inside we can notice a lot

Happy for all that had there problems solved
Now I want to ask the members if anybody has one of the ID's down to confirm it please
What I did get all the winners from LOTTERY ROUND  416 to latest LOTTERY ROUND 469 then look for duplicate winners and here what I found
ID & numbers of winning in lottery very interesting

37419370   6
6050126   6
25004237   4
21392879   3
41359325   3
3313536   2
7848678   2
49842225   2
39928742   2
51079269   2
37407718   2
14344469   2
4285648   2
629796   2
13517688   2
8586624   2
13562178   2
18179044   2
51800742   2
21241291   2
15304562   2

It’s useless to base only on the number of win without checking the percentage of tickets holding of this winner. If they hold only small amount of ticket then still keep winning consecutively then there might be a problem but if these users on the list is holding the majority of tickets per round then there’s nothing wrong.

This is normal on any competition that whale dominates the it due to the wager they are contributing to increase their winning chance.

It’s very hard to confirm if they are cheating or not if the contest has record of the number  of ticket sold per round.

[ixi1234]

Dear BTC Talk Community,

We are immensely grateful for the love and trust you have shown to FreeBitco.in. Recently, a mail backlog caused delays in withdrawals, and we sincerely apologize for any inconvenience this may have caused. We are pleased to announce that all pending withdrawals have now been successfully processed.

The mail backlog is still ongoing but is slowly being cleared. We have also taken note of your concerns regarding our support services. To address this, we are actively identifying and onboarding new team members dedicated to enhancing our support and ensuring a smoother experience for all users.

Thank you for your continued support and patience.

Best regards,
The FreeBitco.in Team

Hello! What about attacking hackers and injecting their fake input and output addresses when trying to withdraw funds? Me and other people lost a lot of btc.

[Doogal]

Just an update, haven't received any emails for links in almost 24 hours, despite having requested almost every hour. Of course daily ad emails seem to come in perfectly every day. I will be optimistic and say hopefully this means they are actively working on the user requested email side. Would be nice to see a banner on the site warning users of delays in links.

[maglev12]

@ The FreeBitco.in Team

After trying to log in to fbc using a new smartphone I didn't get the email to be used in such cases to verify the user; so I tried to reset my password and again I didn't get any email.
I have been trying to reset my password since yesterday without success; I am an active user, I have only one account and my id is 16435551. Can anyone help me out?

update :
just now I got 3 emails to do the password reset; 2 of them were expired, while the third one provided me with the new password; the problem now is that once I entered the password it asks me to check the email again in order to get access to the site but the email doesn't come...
In the end it is a mail server problem and hopefully it will be fixed soon.

[Cointxz]

Just an update, haven't received any emails for links in almost 24 hours, despite having requested almost every hour. Of course daily ad emails seem to come in perfectly every day. I will be optimistic and say hopefully this means they are actively working on the user requested email side. Would be nice to see a banner on the site warning users of delays in links.

I doubt if they will do the warning banner about the email delay on the website because it will cause panic even to user that is not affected. The support is already working on it so it’s better to just wait for them since they are already acknowledging the problem.

You can refer to this last announcement of the reps here and also just follow his account to become updated on the news regarding the casino.

The mail backlog is still ongoing but is slowly being cleared. We have also taken note of your concerns regarding our support services. To address this, we are actively identifying and onboarding new team members dedicated to enhancing our support and ensuring a smoother experience for all users.

[Doogal]

Just an update, haven't received any emails for links in almost 24 hours, despite having requested almost every hour. Of course daily ad emails seem to come in perfectly every day. I will be optimistic and say hopefully this means they are actively working on the user requested email side. Would be nice to see a banner on the site warning users of delays in links.

I doubt if they will do the warning banner about the email delay on the website because it will cause panic even to user that is not affected. The support is already working on it so it’s better to just wait for them since they are already acknowledging the problem.

You can refer to this last announcement of the reps here and also just follow his account to become updated on the news regarding the casino.

The mail backlog is still ongoing but is slowly being cleared. We have also taken note of your concerns regarding our support services. To address this, we are actively identifying and onboarding new team members dedicated to enhancing our support and ensuring a smoother experience for all users.

I hear you, but I think panic sets in more when first, you don't get the email, then going to social media and seeing that there are tons of people not able to withdraw. Pretty sure this community has experienced enough shell shock when projects go quiet. Just an opinion though. Heck, allot of those Twitter accounts probably don't access bitcointalk, which is the only place there has been any response. I think just a, "were working on it" would be allot better than nothing.

[iv4n]

It’s useless to base only on the number of win without checking the percentage of tickets holding of this winner. If they hold only small amount of ticket then still keep winning consecutively then there might be a problem but if these users on the list is holding the majority of tickets per round then there’s nothing wrong.

This is normal on any competition that whale dominates the it due to the wager they are contributing to increase their winning chance.

It’s very hard to confirm if they are cheating or not if the contest has record of the number  of ticket sold per round.

I completely agree with you about this. We already know that the user with 37419370 ID is a big whale and he is wagering crazy amounts, he is winning promotions and he has a lot of tickets for weekly lotteries and Lambo draws. It's impossible to confirm that he is cheating... I look at it from my perspective, if I am wagering this amount on a daily/weekly level I would expect to win almost everything.

Generally, I don't think it's a problem in this user, I think that Quin should address some other issues... Quine was active before, I don't know why he decided to neglect this thread and leave us to think what we want about what's happening with the site lately.