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[hosseinimr93]

CSFBC, please don't make multiple posts in a row. That's against forum rules and such posts will probably be deleted by moderators.
If you want to reply to multiple posts at the same time, please do all of them in a single post.


Rule number 32:

32. Posting multiple posts in a row (excluding bumps and reserved posts by the thread starter) is not allowed.

[_BlackStar]

CSFBC, please don't make multiple posts in a row. That's against forum rules and such posts will probably be deleted by moderators.
If you want to reply to multiple posts at the same time, please do all of them in a single post.

Exactly - he really seems like a new user who doesn't know many of the posting rules on forum yet. I'm not really sure he was part of the previous bitcointalk users - if not, he was already well aware of the posting rules when he wanted to quote some users.

Instead of waiting for him to edit the post and delete some of it - I often send moderators reports like this for editing especially because the poster didn't immediately respond to appropriate advice.


It seems that freebitco.in has improved now in terms of customer service - certainly this is welcome especially as they really want to resolve many of the pending issues for some users. For that - I wish them the best.

[ESG]

Now, seemsly that we have an new custumer support., it help Extinguish the fire here...,

 But, my question is>>>

 When FUN token will be part of altseason party?

[STT]

You guys are being a tiny bit harsh to someone trying to improve matters.  Multiple replies within one post is ok surely, or did it already get edited to reflect that.

That spread on FUN is harsh, another problem with being near to a low Satoshi figure I guess.  If it was a stock they'd do a rearrangement, I had to look it up the correct term a 'stock reverse split'    Where by the price rises but in effect its all worth the same, I'm not sure that's feasible but that spread is not helping liquidity no doubt.

Iam accumulating spins though so I dont especially mind personally; price is stepping down on the regular right now so in theory now is the time to accumulate spins.  It'd be more healthy as a market with a 1% spread of course.  

[Strongkored]

By the way, the price of FUN has fallen again to 7 satoshis if want to sell here,

The 7 satoshi you see there is the buy price, not the sell price.
If you want to sell your FUN tokens in freebitco now, you have to sell them at 5 satoshi which is 28.5% lower than the buy price.

You are right, selling at 5 satoshi and buying at 7 satoshi. Thanks for the correction.

Now, seemsly that we have an new custumer support., it help Extinguish the fire here...,

 But, my question is>>>

 When FUN token will be part of altseason party?

The amount locked here is larger than that on CEX in trading, it seems that FUN holders expect the token to increase in terms of amount so that it can slightly reduce losses due to already buying at a high price, and that causes low trading volume and actually, it is not impossible for this token to enter in the alt season party, but I'm quite doubtful that it will be able to go up to tens of satoshis, if it can reach tens of satoshis that's good enough.

[ixi1234]

Hello BTC Talk Community,

I am the newest member of the Free Bitco.in Customer Support team and am excited to join this community.
I'm here to assist you with any questions or issues you may have.  My goal is to provide you helpful support and guidance to ensure you all have the best possible experience.

As I get fully acquainted and set up, I appreciate your patience.
I look forward to engaging with you, contributing to this forum and enhancing your experience with the site.

Please feel free to leave any feedback you may have, your input is greatly appreciated. It will be taken onboard and help in providing the best possible product and service.

Best Regards,

Customer Support Team
FreeBitco.in

I'm trying to contact you in the faq section, but I haven't received a response from you. Contact me please

[Poker Player]

Hello BTC Talk Community,

I am the newest member of the Free Bitco.in Customer Support team and am excited to join this community.

I think you should come by this thread, which is what the bad reputation that freebitco.in now has on the forum is based on:

To freebitco.in and their representative, TheQuin

[freebitco.in PR]

Dear BTC Talk Community,

We are pleased to confirm that CSFBC is the official and authorized account responsible for handling our support.

Best regards,
The FreeBitco.in Team

[dwyane36]

By the way, the price of FUN has fallen again to 7 satoshis if want to sell here,

The 7 satoshi you see there is the buy price, not the sell price.
If you want to sell your FUN tokens in freebitco now, you have to sell them at 5 satoshi which is 28.5% lower than the buy price.

You are right, selling at 5 satoshi and buying at 7 satoshi. Thanks for the correction.

Honestly, such a huge spread in the percentage ratio is shocking, and the buy/sell of FUN tokens on the Freebitcoin site seems pointless because of this. Imho, the Freebitcoin team should have added a possibility to buy/sell FUN tokens with USDT instead of BTC a long time ago.

[CSFBC]

Hi ixi1234,

Can you DM me your freebitco.in user ID or email address please?
I can then review your message and get back to you.

Best Regards,

Customer Support Team
FreeBitco.in

Hello BTC Talk Community,

I am the newest member of the Free Bitco.in Customer Support team and am excited to join this community.
I'm here to assist you with any questions or issues you may have.  My goal is to provide you helpful support and guidance to ensure you all have the best possible experience.

As I get fully acquainted and set up, I appreciate your patience.
I look forward to engaging with you, contributing to this forum and enhancing your experience with the site.

Please feel free to leave any feedback you may have, your input is greatly appreciated. It will be taken onboard and help in providing the best possible product and service.

Best Regards,

Customer Support Team
FreeBitco.in

I'm trying to contact you in the faq section, but I haven't received a response from you. Contact me please

[slaman29]

Also won the lottery getting 4th place and the prize was deposited right away. So had some spending money to place bets on the Euro over the weekend thanks to the 0,00425btc prize from their pool.
Took the instant withdrawal option which was deposited 9 hours after it was initiated.
So from my perspective on all that has gone on for the past two months here described on this ANN thread has been a positive one.

Congratulations!

Can't believe you're not yet 1 year and you won the lottery already, and not a bad spot at all, that's like $250 just from being lucky, well done

I've played here something like 6 years now and only won once, 6th/7th place IIRC lol

I think everything here is returning to normal. Not 100% normal, since instant wd is taking a few hours as opposed to 15-60 minutes before, but well done

Dear BTC Talk Community,

We are pleased to confirm that CSFBC is the official and authorized account responsible for handling our support.

Best regards,
The FreeBitco.in Team

Kinda wish you gone for a reputable forum member, someone with a status and reputation and Trust rating that is at stake. A new member would have been okay if you didn't have issues before but anyway, let's hope for the best.

I mean, the new member's already breaking forum rules. Not a great start

I am the newest member of the Free Bitco.in Customer Support team and am excited to join this community.
I'm here to assist you with any questions or issues you may have.  My goal is to provide you helpful support and guidance to ensure you all have the best possible experience.

Welcome!

We want transparency, us old members really did a lot to allay fears when shit hit the fan, so you have a tough job ahead to respond to all issues and tell us what went wrong, and what you did to fix it. Transparently

Building trust is hard. You guys did that for years.

Rebuilding lost trust is harder. That's now your task ahead

[tranthidung]

You need to do two main things:

• A confirmation post from the Freebitco.in team, three members of the team listed above.
• A position description for your account (in text) like the freebitco.in PR account has with "freebitco.in Official PR Account"

It will help everyone to know you are one of team members, and can help impersonating attacks in future too.

[hosseinimr93]

A confirmation post from the Freebitco.in team, three members of the team listed above.

I think you missed the post made by freebitco.in PR.
freebitco.in PR already confirmed that CSFBC is their official representative on the forum and will be responsible for handling support requests.

[ixi1234]

Hi ixi1234,

Can you DM me your freebitco.in user ID or email address please?
I can then review your message and get back to you.

Best Regards,

Customer Support Team
FreeBitco.in

Hello BTC Talk Community,

I am the newest member of the Free Bitco.in Customer Support team and am excited to join this community.
I'm here to assist you with any questions or issues you may have.  My goal is to provide you helpful support and guidance to ensure you all have the best possible experience.

As I get fully acquainted and set up, I appreciate your patience.
I look forward to engaging with you, contributing to this forum and enhancing your experience with the site.

Please feel free to leave any feedback you may have, your input is greatly appreciated. It will be taken onboard and help in providing the best possible product and service.

Best Regards,

Customer Support Team
FreeBitco.in

I'm trying to contact you in the faq section, but I haven't received a response from you. Contact me please

I can't write to you PM
User ID 4548360

[Tercio]

The addresses they use for payout are the hot wallets. Freebitcoin doesn't reuse addresses and so each time you get paid, part of the money gets transferred to a new never-before seen address (this is good practice). I have dug around, but it seems to be awfully hard to find the cold wallet with the 1000+ BTC.

Seems like Freebitco team isn’t holding the cold wallet BTC amount on any Bitcoin address now. Here is the FUN token wallet address which is owned by Freebitco.in team: 0x99E2AE3dD7fDb5684950176551911d19D55dFCaB


This address is holding 1190+ BTC, 6430+ ETH and 3.8 billions FUN tokens. The total assets are worth $114 million in that address for the current price of different crypto. It means wetsuit is holding the cold wallet Bitcoin on the ERC20 network (as Aave interest bearing WBTC). And they have enough funds to pay the users. But whole Freebitco system is backdated (withdrawal method, support system, etc).

Wow, thank you! I never withdrew/deposited any FUN so I never explored that avenue!

Those numbers are in the rough ballpark of what I expected (except that it's missing ~1B FUN that is supposed to be "locked"?).

Thank you again, it would have been nice to have an official answer, but alas...

[NotATether]

You don't accept messages from Newbies, what is the best way to contact support and get a response?
I've been waiting for 2 months.

Here is one merit in case the rep still hasn't opened messages for newbies.

[piebeyb]

Hello BTC Talk Community,

I am the newest member of the Free Bitco.in Customer Support team and am excited to join this community.
I'm here to assist you with any questions or issues you may have.  My goal is to provide you helpful support and guidance to ensure you all have the best possible experience.

As I get fully acquainted and set up, I appreciate your patience.
I look forward to engaging with you, contributing to this forum and enhancing your experience with the site.

Please feel free to leave any feedback you may have, your input is greatly appreciated. It will be taken onboard and help in providing the best possible product and service.

Best Regards,

Customer Support Team
FreeBitco.in

Finally there is one representative from this site who is really active now in this thread to help all the novice users who often come to this thread complaining about their problems, I hope your arrival will solve all the problems soon, I believe this site will still pay all its users and Don't really leave us all here with all the problems, I hope your arrival brings peace to all users who have problems that have not been resolved until now and I hope you will also be more responsive to them. Btw welcome to the forum

Dear BTC Talk Community,

We are pleased to confirm that CSFBC is the official and authorized account responsible for handling our support.

Best regards,
The FreeBitco.in Team

Thank you for confirming it, I hope that the new representative here who replaces Thequin's position can really be active in the thread so that he can help all users who have problems on the site, at least this can ease all the trust that has been slowly fading lately on the freebitcoin site, even so with looking at the many cases that exist, I still have confidence that this site is still paying and not going bankrupt and even still has enough money to pay all its users, not long ago I also made a withdrawal without any problems, everything was processed well as usual.

[blackmtl308]

@CSFBC

I sent an email to support@freebitco.in, for the third time since 26 April 2024, explaining my problem.
In the subject of the email, there is my ID 51895659.

[Drazen2003]

Some of you already know me. I was one of those robbed. 2 times. one depositing because an incorrect address appeared in the official page and another withdrawing because although everything was fine on the screen, all my funds were deposited to another account.

I am very happy if the Client Service becomes proffesional and really answer our issues. As many of you knows, i sent graphical evidences about the issue and the malicious scripts and even i offered my account to Freebitco.in for the investigation.

The issue was not caused by a virus. It was a 100% security issue in Freebitco.in (i prove that because i used different PCs, networks and devices) but  after causing the loss of all the funds of some users and having sent emails with evidence of the hack:

• no one from Freebitco.in responded to any of my emails.
• nobody from Freebitco.in have contacted me.
• of course, we still don't know if they fixed the critical issue or hackers can attack again at any time

.

Nor has the user @TheQuin responded to the private message I sent him. For me, the answer from freebitco.in has been... horrible, shameless. They have laughed at us.

Now, I would appreciate someone from Freebitco.in to calm us.

In fact, i have returned to the page but i am afraid and review the page code every time i need to deposit or withdrawal because i don't know if we are still in danger and the hackers can come back whenever they like.

[Marhy91]

please recheck. I chose FUN via erc20 to the address 0xaff6894c241265a357d4176b70d9f028132dfbe4 nothing came. my id 36110069 Thank you for quick execution