FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest

[Valyvaly95]

so, even if i'm NOT having problems to login on my account, i should send the DM he asked? from his text, it seems, he only addressed people with login problems

The withdrawal problems are for those who cannot reset password too cuz of the confirmation email…it’s the same problem which cause the reset password change address enable 2fa and withdraw to fail

If you don’t have enabled 2fa you can’t reset password too so if you forget it you can’t login cuz you won’t receive confirmation email

[Valyvaly95]

Once again requested a payment using 2FA 3 hours ago and already received my coins on my wallet

Cuz you have 2fa enabled I am talking for the people who hasn’t enabled it..and no we can’t do it now

[Text]

I just tried to withdraw all the satoshis in my balance and chose the slow option.

My account has 2FA enabled.

It says the payment request was successful, but I haven't received the confirmation email yet. Let's wait to see if the payment will be sent out in 6 hours.

I can see the pending payouts when I refresh the homepage, but they automatically hide after the page is completely loaded.

[Valyvaly95]

I just tried to withdraw all the satoshis in my balance and chose the slow option.

My account has 2FA enabled.

It says the payment request was successful, but I haven't received the confirmation email yet. Let's wait to see if the payment will be sent out in 6 hours.

I can see the pending payouts when I refresh the homepage, but they automatically hide after the page is completely loaded.

You will get the funds cuz you have enabled 2fa and you don’t need confirmation email

[Darkness-Crimson]

Guess it's waiting for a fix then, thx for taking a time to explain.

so, even if i'm NOT having problems to login on my account, i should send the DM he asked? from his text, it seems, he only addressed people with login problems

The withdrawal problems are for those who cannot reset password too cuz of the confirmation email…it’s the same problem which cause the reset password change address enable 2fa and withdraw to fail

If you don’t have enabled 2fa you can’t reset password too so if you forget it you can’t login cuz you won’t receive confirmation email

[Valyvaly95]

Guess it's waiting for a fix then, thx for taking a time to explain.

so, even if i'm NOT having problems to login on my account, i should send the DM he asked? from his text, it seems, he only addressed people with login problems

The withdrawal problems are for those who cannot reset password too cuz of the confirmation email…it’s the same problem which cause the reset password change address enable 2fa and withdraw to fail

If you don’t have enabled 2fa you can’t reset password too so if you forget it you can’t login cuz you won’t receive confirmation email

Problem is the support thought the problems are just for logins…don’t know why but it seems only me knows what’s happening

[Kentalish]

Now dogefree.in is down

[Coin_trader]

Hi,

It has come to my attention that some users have experienced login issues when attempting to access their account. 
Can all who have been affected by this please send their User ID and email address to me via DM.
I will then review each individually and get back to you asap.

Best Regards,

Customer Support Team
FreeBitco.in

This is the same issue on the last time. You should improved your email since your player keeps encountering issue about no confirmation email too aside from the login error.

You should hang out here more often so that you can address easily all the concerns before it spreads to more players. Your website encounters too much error these days and it seems like you really didn’t hire more people to increase your manpower for your casino.

[codergeek]

What about the wagering contest winners and high rollers that had funds stolen?
https://bitcointalk.org/index.php?topic=5495097.0

Despite the Freebitco.in PR representative claiming that a thorough review found no issues on the website, clearly that is not the case.
https://bitcointalk.org/index.php?topic=5498013

On the basis that support now acknowledge users are in fact experiencing issues on the website, will you review the previous finding and reconsider our case?

Hi,

It has come to my attention that some users have experienced login issues when attempting to access their account.  
Can all who have been affected by this please send their User ID and email address to me via DM.
I will then review each individually and get back to you asap.

Best Regards,

Customer Support Team
FreeBitco.in

Resetting the password doesn't work either, the button just freezes,

Same experience for me.
A few days ago when I tried to reset the password, the button worked and the problem was that I didn't receive the authorization email. Now, the button doesn't work at all and there is no way to reset the password.

Dear BTC Talk Community,

We have conducted a thorough review and found no issues on the website. It is possible that specific users may have encountered problems due to viruses or plugins they installed, which are beyond our control.

TheQuin is currently focusing on fraud prevention across our multiple properties and is no longer active on the forum. Customer support will now be handled by a professional team.

Best regards,
The FreeBitco.in Team

[vasek55]

Hello. I'm having trouble logging in when trying to access my account. I can't log into my account. Letters do not arrive by mail.
User ID 291302 email: ddtd55@gmail.com. Help me please. Thank you.

[CrazyTown]

I'm having this same problem. Can't log in, can't change password. And... this is my bad: I don't know my UserID. I have my log in email, of course, but... what do?

[iv4n]

I'm having this same problem. Can't log in, can't change password. And... this is my bad: I don't know my UserID. I have my log in email, of course, but... what do?

Well, I always try to contact support first, if support doesn't respond then you can take some further steps... CSFBC is their representative here, so you can try to write a PM to him.

Just complaining here will not get you far, you need to push a bit... write to support, a few times if it's necessary, contact CSFBC, and if you are persistent you will solve your problem... of course, if you are a "fair player".

Most of us experienced many issues & problems with casinos around. Sometimes patience & polite approach are the best things we can do, and of course, finding the right places & persons that can help you solve your problem.

[Valyvaly95]

I'm having this same problem. Can't log in, can't change password. And... this is my bad: I don't know my UserID. I have my log in email, of course, but... what do?

Well, I always try to contact support first, if support doesn't respond then you can take some further steps... CSFBC is their representative here, so you can try to write a PM to him.

Just complaining here will not get you far, you need to push a bit... write to support, a few times if it's necessary, contact CSFBC, and if you are persistent you will solve your problem... of course, if you are a "fair player".

Most of us experienced many issues & problems with casinos around. Sometimes patience & polite approach are the best things we can do, and of course, finding the right places & persons that can help you solve your problem.

I am talking with dplay to try to add the option to withdraw fun tokens on another wallet not fbc so that I exchange my btc in fun and then transfer them in another wallet to withdraw..try talking you too

[abc128]

Thanks, just sent you a Message.

Hi,

It has come to my attention that some users have experienced login issues when attempting to access their account. 
Can all who have been affected by this please send their User ID and email address to me via DM.
I will then review each individually and get back to you asap.

Best Regards,

Customer Support Team
FreeBitco.in

Resetting the password doesn't work either, the button just freezes,

Same experience for me.
A few days ago when I tried to reset the password, the button worked and the problem was that I didn't receive the authorization email. Now, the button doesn't work at all and there is no way to reset the password.

[Text]

You will get the funds cuz you have enabled 2fa and you don’t need confirmation email

That's good to know, thanks! Just a little nervous since it's all my satoshis, but glad to hear the 2FA should keep things secure. So even without the confirmation email, as long as 2FA is on the withdrawal should be fine?

I only received this one email and I confirm that I received the payment to my address.



I'm a bit worried because their signature campaign is on hold and I also saw that there are already negative feedbacks about the owner or the author of this thread and the former user who used to answer queries.

[16xypjnxlrew]

I'm having this same problem. Can't log in, can't change password. And... this is my bad: I don't know my UserID. I have my log in email, of course, but... what do?

Have you received promotional e-mails? If you have, you can find your ID embedded in the "Claim free spin" button. Example - https://freebitco.in/static/html/wof_new/index.html?u=[YOUR ID].

[dwyane36]

It has come to my attention that some users have experienced login issues when attempting to access their account. 

It seems that you are not fully aware of what's going on with the service.
The reset password button doesn't work at all and according to reports posted by some users recently, they don't receive authorization emails.

These issues are not specific to some users.

It's the same for me. When I try to reset my password, the button either doesn't click at all or nothing happens after clicking it, and the site asks me to enter the captcha again. I should also point out that when I try to reset my password, I periodically get error 500 (Internal Server Error), which indicates that the problem is on the side of their server, not on the users' side.

[pooya87]

I cannot log into my account either. I had 2FA active and it doesn't accept my 2FA code no matter what I do and it is annoying that the retry takes so long. I'm afraid to reset it since it takes a long time to reset and be able to log in again.

Any suggestions?

[Valyvaly95]

I cannot log into my account either. I had 2FA active and it doesn't accept my 2FA code no matter what I do and it is annoying that the retry takes so long. I'm afraid to reset it since it takes a long time to reset and be able to log in again.

Any suggestions?

I have problems like you since a week ago…CSFBC just posted here yesterday so you should contact him with user id and email

[xariao420]

put in well over 3 bitcoins, bought and set aside 10k fun tokens locked each day for a whole year at there rate.. and now i just made to getting into the return of it after a year, and the coin PLUMMETED, and the i cant withdraw, no email arrives and i hear its cause i didnt set up 2fa? what in the fuck is going on? a buisness/company/ whatever the fuck you guys are, of that size, i assume you would respond to the customer support emails, or at least advise us on whats going on?  i just wanna know my things are safe, and all im asking, (which i have asked in the emails, but left ghosted) IS my bitcoins safe.. and are you working on the issue.. ALL I FUCKING WANTED.. was a "we know and are working on it"  but all ive been is ghosted day after day, almost week after week...  all i wanna know is my shits safe.. and if its not. I have to say... longest running scam/rug pull ive EVER seen, or been a part of.. ID love for this to be wrong..