[BEWARE SCAM] Rollbit STOLE MY EARNINGS claiming market manipulation

[coin-investor]

I am still waiting for the « video call » which seems to never happen and I have asked the support to clarify what I am accused of doing exactly. Will revert back when I get an answer

This is still an open accusation and still an issue, it's on them not on you, and this will remain a reference to Rollbit having bad support.
I'm sure they are busy because Rollbit is not a new and small casino they have built their name here already and an accusation like this will have an impact, I'm sure they will reach out and will try to resolve this issue.

[1715500054]

1715500054

[1715500054]

1715500054

[Rollbit Razer]

Thanks for posting this issue and giving us the opportunity to respond to it publicly.

As mentioned via support, our traders identified abnormal trading activity on your account. After further investigation they concluded your activity was nefarious and possible via exploiting a vulnerability in the way our trading product operated.

At this point, your account had already withdrawn $21,601.61. Not bad from a $100 deposit!

After forfeiting remaining funds from the abuse, we were initially happy to keep your account active.

To get the account back into good standing, we required OP to participate within a video call, this was being organised internally.

What OP has failed to mention is that on the 31st of December and 4th and 5th of January, they did the same. This time across 7 unique accounts.

The motive for using multiple accounts is an attempt to avoid detection, by not making their accounts stand out. It's a very common hallmark we see from abusive accounts.

Fortunately, we've invested significant resources into systems that identify when a user has multiple accounts on our platform. The system remains effective in scenarios where abusers try to mask the origin of their accounts. We found evidence of efforts to conceal the origin of accounts for this case.

Here's their account history:

Account #1 (created 27/12)
Deposits: $100
Withdrawals: $21,601

Account #2 (created 31/12)
Deposits: $1,998
Withdrawals: $6,492

Account #3 (created 04/01)
Deposits: $1,023
Withdrawals: $8,800

Account #4 (created 04/01)
Deposits: $1,091
Withdrawals: $10,249

Account #5 (created 04/01)
Deposits: $1,486
Withdrawals: $11,671

Account #6 (created 05/01)
Deposits: $1,242
Withdrawals: $9,957

Account #7 (created 05/01)
Deposits: $1,245
Withdrawals: $0

Account #8 (created 05/01)
Deposits: $1,291
Withdrawals: $0

Total deposits: $9,476
Total withdrawals: $68,770.61
Total profit: $59,294.61

Considering OP has always been up considerably due to this abuse, we find it quite absurd that they would suggest we should send out remaining funds that we confiscated for good reason.

Based on OSINT it seems apparent now that OP provided falsified KYC information for their first account that we were reviewing.

OP, as we mentioned via support most recently, please do not create further accounts on Rollbit as the same action will be applied.

[robelneo]

Thanks for posting this issue and giving us the opportunity to respond to it publicly.

As mentioned via support, our traders identified abnormal trading activity on your account. After further investigation they concluded your activity was nefarious and possible via exploiting a vulnerability in the way our trading product operated.

At this point, your account had already withdrawn $21,601.61. Not bad from a $100 deposit!

That's too much profit already either you are in extreme luck or you really exploited a bug, and you can easily drain Rollbit if they let you continue to play on their platform

Fortunately, we've invested significant resources into systems that identify when a user has multiple accounts on our platform. The system remains effective in scenarios where abusers try to mask the origin of their accounts. We found evidence of efforts to conceal the origin of accounts for this case.

I know that it's not possible to divulge everything and I'm sure OP will temp you or challenge you to show proof but I don't see both parties backing on their claim, it's up now to on the appreciation of the community, but based on my observation it's possible to catch abusers based on pattern, behaviors, you can't never run a casino without a good method of tracing abusers

[Emmi82]

Finally you answer here mister Razer. For the sake of clarity on my side, here is yesterday’s chat with this agent. All he/she does is claim FALSE facts without giving any EVIDENCE.

https://i.ibb.co/VgMWyGh/05845-B61-4287-4-EB7-83-E7-EE258-D8-D6014.png
https://i.ibb.co/wWpTtXT/036756-AA-C411-46-F6-A2-E5-8732-EA16-ABEE.jpg
https://i.ibb.co/g9KDjZF/B1-EA5-D6-A-F2-A6-4217-8-FF5-D465-E1279328.jpg
https://i.ibb.co/ggCxnJb/028335-C4-968-D-4-CC2-A229-B82-B314-D1-B37.jpg
https://i.ibb.co/c6zyZf6/41-A8803-D-80-E1-4739-9-FC7-6-A80391-F6-C4-B.jpg
https://i.ibb.co/vB40JLx/09-B9-C0-EA-9515-4817-B2-CD-FFB28-AE93400.jpg

1. « Based on OSINT it seems apparent now that OP provided falsified KYC information for their first account that we were reviewing. » : My KYC is real (why would I agree to the video call if not?), I do not accept you keep giving false claims here without any proof. How can you claim my KYC is fake when I am ready to do the video call anytime?

2. I only have one account, you just came up with this multiple accounts thing yesterday because you don’t even know what you are accusing me of.  As can be seen « in addition to the original reason which we were still looking into ».
You listed a bunch of accounts, only #1 is me and KYC’d, I do not have other accounts.

3. « As mentioned via support, our traders identified abnormal trading activity on your account. After further investigation they concluded your activity was nefarious and possible via exploiting a vulnerability in the way our trading product operated »  you keep saying that but where is the proof backing this? What is the vulnerability and why don’t you fix it if there is one? The only vulnerability here is me making money actually.
Why don’t you explain to us here what vulnerability is exploited?

4. « We were happy to keep your account open before this, we just needed the video call to confirm a few points about your account » : if you had evidence of my account exploiting a vulnerability or whatever you call it, why do you lie so openly saying this? Everything you say is not backed by any evidence and contradictory. None of your word can be trusted, you would say basically anything to make yourself look good.


All in all, you keep claiming facts without backing them. Maybe you would be more credible if you had any evidence of a vulnerability exploit (or is it manipulation?), oh wait no I had multiple accounts apparently? It took you 6 days to : offer me a video call to clarify things then come up with new reasons to still ban me and accuse me of falsifying my KYC. All while claiming that you would MAYBE unban me if we had the video call? To which I agreed to but yeah you just decided that my KYC is fake, as you decided I exploited a vulnerability that you can’t even proof.

[coin-investor]

I have reuploaded all the images OP posted so we can see the whole picture of the conversation, the whole scenario has become your words against his words because of the absence of clear evidence because Rollbit like all the other casino cannot just post their tracking system for future exploit by cheaters but at least Rollbit posted in this thread so we can get their side of the story.