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Author Topic: Paxum Questions and Concerns  (Read 12968 times)
Rassah
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August 01, 2011, 07:13:28 PM
 #41

Would Paxum ever consider switching from playing the middle man, and just let people exchange their currencies to Bitcoin directly on their site? Would be another source of revenue, and an advantage against Dwolla.

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Rob Lister
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August 01, 2011, 07:18:06 PM
 #42

In regard to ANONYMIZING PROXIES

We need to know who the person is that creates the account, who logs into the account,  who transfers the funds, etc, in order to prevent fraud and identity theft.

This is NOT a Major rule, and is simply in the TOS to protect against abuse of our system. Fraud prevention is one of our top priorities, and this is simply an additional security measure to prevent against fraudulent use of our system.

If at any time a Paxum account is terminated for the ANONYMIZING PROXIES Terms of Service clause, please do note that ALL FUNDS will be delivered to the Paxum client in question should the account be closed. (by check, or wire).

Paxum is NOT an anonymous payment service, and we do follow a strict KYC policy to protect against fraudulent use of our system.

I hope this addresses your concerns. Smiley

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August 01, 2011, 08:14:39 PM
 #43

If at any time a Paxum account is terminated for the ANONYMIZING PROXIES Terms of Service clause, please do note that ALL FUNDS will be delivered to the Paxum client in question should the account be closed. (by check, or wire).

A few posts above I was said that's it's highly unlikely for a client to receive his funds if account is closed due to violating TOS. Sorry, I don't want to nitpick, but in terms of financial things when e.g. funds of a whole exchange with thousands of users would depend partially on you, this is too important.

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CurbsideProphet
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August 01, 2011, 08:36:20 PM
 #44

Why do wires take 3+ business days to clear?

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RuthBPaxum
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August 01, 2011, 11:02:17 PM
 #45

Would Paxum ever consider switching from playing the middle man, and just let people exchange their currencies to Bitcoin directly on their site? Would be another source of revenue, and an advantage against Dwolla.

This has not been discussed at all, however I will send the suggestion along. Thank you for your feedback Smiley

If at any time a Paxum account is terminated for the ANONYMIZING PROXIES Terms of Service clause, please do note that ALL FUNDS will be delivered to the Paxum client in question should the account be closed. (by check, or wire).

A few posts above I was said that's it's highly unlikely for a client to receive his funds if account is closed due to violating TOS. Sorry, I don't want to nitpick, but in terms of financial things when e.g. funds of a whole exchange with thousands of users would depend partially on you, this is too important.

Each individual case would be evaluated accordingly and a decision would be made based on the facts in the case.

Why do wires take 3+ business days to clear?

Wires take 3-5 business days to arrive to us. As soon as we receive wires to fund accounts we deposit them immediately to the appropriate account.

Email me - ruth@paxum.com
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FreeJAC
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August 02, 2011, 12:03:56 AM
 #46

Can I fund my Paxum account with my U.S fund account that I have in Canada? It is a TD U.S fund account.   

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August 02, 2011, 12:05:10 AM
 #47

In regard to ANONYMIZING PROXIES

We need to know who the person is that creates the account, who logs into the account,  who transfers the funds, etc, in order to prevent fraud and identity theft.

This is NOT a Major rule, and is simply in the TOS to protect against abuse of our system. Fraud prevention is one of our top priorities, and this is simply an additional security measure to prevent against fraudulent use of our system.

If at any time a Paxum account is terminated for the ANONYMIZING PROXIES Terms of Service clause, please do note that ALL FUNDS will be delivered to the Paxum client in question should the account be closed. (by check, or wire).

Paxum is NOT an anonymous payment service, and we do follow a strict KYC policy to protect against fraudulent use of our system.

I hope this addresses your concerns. Smiley

1) When you dismiss your cheap and unprofessional programmers/admins? 
2) When you replace your ugly and unprofessional site backend?

Why all the hate? from a pool operator no less.  Huh

Your current system is a joke: near to zero usability and full of security holes.
Your software is unstable for almost a year, and still not progress here.
Please STOP hiring cheap php "programmers".

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Bigpiggy01
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August 02, 2011, 08:45:13 PM
 #48

I see on your home page that unverified account can still receive fund.

Can they also do peer to peer transactions?

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August 04, 2011, 10:32:24 AM
 #49

So if I want to add funds to my EUR account using a bank transfer, it costs $50?
Don't you think it is a bit too much?

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August 04, 2011, 10:52:29 AM
 #50

For our account verification process, we have to submit proof of identity and proof of address.  On your website it appears that only scanned/digital copies are accepted.  Is there an option where we can physically send (via snail mail) copies in instead and have them kept OFFline?

I opened an account with PAXUM but then saw the requirements.
I don't send my documents to no one, noway, nohow in this day and age. I'll find another bitcoin exchange source to conduct business with. So PAXUM is not for me. Bikerbum

P.S. Please close my account. I requested on site but got no responce.

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August 08, 2011, 10:17:15 PM
 #51

How long do accounts take be 'Verified' once all the information has been submitted? Just so I know how long to wait. Tongue

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epetroel
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August 08, 2011, 10:52:29 PM
 #52

How long do accounts take be 'Verified' once all the information has been submitted? Just so I know how long to wait. Tongue

If you managed to upload all the documents correctly, which I think is humanly impossible, then it would probably take about 24 hours. 

At least that was my experience - generally they would have a document reviewed within about 24 hours of me uploading it.
AtlasONo
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August 08, 2011, 11:19:38 PM
 #53

Why does your company pay 2 people to chat on the forum of a relatively small community?
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August 08, 2011, 11:21:32 PM
 #54

Are you still mad that Gretzky went to LA?

Edmonton and Quebec are no where near each other.

http://maps.google.com/maps?saddr=Edmonton,+Alberta,+Canada&daddr=Quebec,+QC,+Canada&hl=en&ll=49.037868,-86.132812&spn=47.767663,114.169922&sll=37.0625,-95.677068&sspn=56.637293,114.169922&geocode=FYwCMQMd7EU8-Skj_96ARSKgUzFdFfZKDKAfQQ%3BFVMpygId1OvA-ymTiNsFipa4TDEDOujwYy3Fjw&mra=ls&z=4

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Piper67
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August 09, 2011, 01:33:14 AM
 #55

Why does your company pay 2 people to chat on the forum of a relatively small community?

I'm not a Paxum employee, but:

1) maybe this isn't all they do, and

2) maybe they think bitcoin has a good chance if growing in the coming months/years, and asking two employees to stay in touch with the community is not a bad idea
c_k
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August 09, 2011, 07:33:35 AM
 #56

Paxum: what are your plans for offering the ability to transfer funds to/from a local bank account of yours in countries further afield? eg. Australia, New Zealand etc.

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August 09, 2011, 09:26:02 AM
 #57

Here's some more information:

Paxum is a Canadian Incorporated Company. We are located and based out of Quebec, Canada. We are registered with FINTRAC as a Money Services Business (link - http://www10.fintrac-canafe.gc.ca/ms...19556-eng.html)


I tried progressively removing the dots but still no page found, so tried www instead of www10 but still no page found, so tried the search on main page of the wqww which took me to

http://www.fintrac-canafe.gc.ca/search-recherche/1-eng.asp?QU=Paxum&x=1

Which is a page found, but its basically a page claiming it never heard of any Paxum...

-MarkM-


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Rino
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August 09, 2011, 12:10:40 PM
 #58

Here's some more information:

Paxum is a Canadian Incorporated Company. We are located and based out of Quebec, Canada. We are registered with FINTRAC as a Money Services Business (link - http://www10.fintrac-canafe.gc.ca/ms...19556-eng.html)


I tried progressively removing the dots but still no page found, so tried www instead of www10 but still no page found, so tried the search on main page of the wqww which took me to

http://www.fintrac-canafe.gc.ca/search-recherche/1-eng.asp?QU=Paxum&x=1

Which is a page found, but its basically a page claiming it never heard of any Paxum...

-MarkM-



http://www10.fintrac-canafe.gc.ca/msb-esm/search-recherche/msb-details-119556-eng.html
found here: http://www10.fintrac-canafe.gc.ca/msb-esm/search-recherche/search-eng.html
RuthBPaxum
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August 23, 2011, 03:19:14 PM
 #59

Paxum: what are your plans for offering the ability to transfer funds to/from a local bank account of yours in countries further afield? eg. Australia, New Zealand etc.

We are working on adding EFT for additional countries. We hope to have this service available soon.


Thanks Rino for providing the correct FINTRAC link to Paxum's MSB registration Smiley

Email me - ruth@paxum.com
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koin
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September 01, 2011, 01:01:42 AM
 #60

Please post any questions you have regarding our service in this thread...

ok, here's my question -- why is paxum using their blog to promote a porn site?

For a limited time Adultcontent.nl is offering a special 10% discount when you pay with Paxum.. ! Check out the... http://fb.me/1gzvxtK3R

http://twitter.com/#!/paxuminc/status/108980453863718912
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