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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 421614 times)
SyGambler
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February 19, 2017, 06:13:20 PM
 #3921

update:



i will hold on on their words for now, its been 2day and 13hours now 😭😭

the amount you requested is big , my biggest withdrawal at cloudbet was around 0.4 BTC and it was instant
anyway there is nothing that you can do except waiting , cause cloudbet isn't active anymore here and it seems that they don't care about their customers
please keep us updated

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February 19, 2017, 08:12:07 PM
 #3922

This little work of charity might save a company from sinking.
Thread a thread opened against cloudbet at https://bitcointalk.org/index.php?topic=1796054.0 and https://bitcointalk.org/index.php?topic=1795588.0 i think it is better that the OP resolve this issue before things gets out of hands.Just my 2 cents.
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February 20, 2017, 02:37:08 AM
 #3923

i have lost all money there but not due to system, just my bets.

i still like this site, has best GUI imo

yolo
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February 20, 2017, 03:31:28 AM
 #3924

i have lost all money there but not due to system, just my bets.

i still like this site, has best GUI imo

Best GUI is useless if their service is so poor, do you play on a site just based on how great is the GUI? If so, then you should change your mind.
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February 20, 2017, 03:35:54 AM
 #3925

i have lost all money there but not due to system, just my bets.

i still like this site, has best GUI imo

Best GUI is useless if their service is so poor, do you play on a site just based on how great is the GUI? If so, then you should change your mind.
its really depend on how people enjoy the site and how things they appreciate it, for me im also playing with cloudbet but not on a bigger scale just enough to enjoy if i bet bigger i do go directbet so i wont need to do any clarification just in case it went up to 1btc winnings as long as they allowed that bet.

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February 20, 2017, 05:00:50 AM
 #3926

its been 3 days and 20h😭😭😭, i received an copy paste reply to them yesterday over and over again. stresss!!!
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February 20, 2017, 06:31:09 AM
 #3927


UPDATE :

my coins have arrive after 3 days and 21hours, lesson learned, dont cash out big amount
thank you for all your concers and helping me.
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February 20, 2017, 07:37:24 AM
 #3928


UPDATE :

my coins have arrive after 3 days and 21hours, lesson learned, dont cash out big amount
thank you for all your concers and helping me.

Congratulations, do you mind to share us with your the txid please? I wonder how much money is "big" to them, they should pay faster if they don't want to lose more customers.
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February 20, 2017, 08:28:17 AM
 #3929


UPDATE :

my coins have arrive after 3 days and 21hours, lesson learned, dont cash out big amount
thank you for all your concers and helping me.

Hi there,

We are glad to hear that your withdrawal was paid out in time.

If you have any questions, please let me know, or contact our support team at support@cloudbet.com

Regards,
The Cloudbet Team

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February 20, 2017, 08:31:17 AM
 #3930

i have lost all money there but not due to system, just my bets.

i still like this site, has best GUI imo

Best GUI is useless if their service is so poor, do you play on a site just based on how great is the GUI? If so, then you should change your mind.

Hi there,

Thank you for your feedback - we are always looking to improve our product and overall betting experience, so your feedback is very welcome!  Smiley

Best regards,
The Cloudbet Team

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February 20, 2017, 08:31:44 AM
 #3931

i have lost all money there but not due to system, just my bets.

i still like this site, has best GUI imo

Thanks for your support!  Smiley

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February 20, 2017, 08:56:22 AM
 #3932

If you withdraw a lot of bitcoin, then you need to wait, if still not paid, otherwise they maybe scam. They can claim you are abuse their system or fraud, actually they are fraudster.
Isn't that how it always is with these shady bitcoin casinos? Once they get big enough and fat enough they start to not care anymore and will eventually run away with their tail between their legs. Because they just do not care to send out anymore btc / money and just cut their losses.

If you haven't noticed yet they have failed to pay their live casino providers and from this has Blackjack missing from their games all the sudden. If that is not a sure fire way to see that they are in financial troubles then I don't know what would be apparent enough to see them going soon away from the casino scene.
Did you withdraw very big amount? They will delay the withdrawals if the amount is very big. If you don't get paid, maybe only scam accusation thread can help you get paid.
yep its kinda big. what will i do next ? please help me its almost 2 days now.
tahnk you
I hope the delay is because of the high amount because their hot wallet does not have that much amount .I have heard many complaints against cloudbet for delaying the withdrawal and so the only thing you can do is to wait for their answer.Will be watching this thread as i want to know how much is the delay.
Their hot wallet has not enough to pay out their winners?
How do you verify that claim? They are ready to do an exit scam like exchanges did to their clients last year?

Hi there,

Thank you for your feedback and we understand your frustration.

We are continuing to develop our product and always looking to improve our customer's betting experience. We value all our customers and all customers withdrawal requests have been correctly processed.

If you have any questions, please let me know.

Best reagrds,
The Cloudbet Team

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February 20, 2017, 09:01:48 AM
 #3933

Live support is his worst problem.

But here withdrawals and deposits without any problems.

Good odds and limmits for tonight Champions League matches Smiley

Thanks for your support!

Many thanks,
The Cloudbet Team


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February 20, 2017, 09:03:47 AM
 #3934

Cloudbet has always paid out my winnings but lately things haven't been great Sad

A few weeks ago I started noticing funds going missing when playing in the live casino - support was helpful, acknowledged the problem and credited the missing amount... I figured the issue should've been fixed af few days later but 8 days ago I got the annoying message "Your bet was not accepted" but was still deducted my balance. This happened twice in ten minutes, so I stopped playing.

I wrote support 8 days ago and again 4 days ago asking for an update... No update, no missing funds returned, nothing *SIGH* Just a canned reply of "your enquiry has been forwarded to the relevant department" Sad

Technical difficulties I can understand, but having a not insignificant amount of money in limbo for a week+ like this is not acceptable Sad

Hi there,

I just wanted to follow up here to see that your request has been dealt with accordingly.

Please, let me know if you have not been responded to.

Many thanks,
The Cloudbet Team

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Cloudbet
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Activity: 1918
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Cloudbet.com - Best Bitcoin gambling since 2013


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February 20, 2017, 09:06:04 AM
 #3935

After more then 2 day and hours, after contact with them on twitter, they paid me and i get my withdrawal instant (weirdly). Also they respond with email too: https://i.imgur.com/HPeo9uQ.jpg Smiley) Still copy paste and non helpful responds. I understand 3 things: they are not scammers but they have worst support in the world and they dont give a damn about their customers opinions. Consider these first before play there. Have a good day everyone.

Hahaha. There service is slow as usual and gave general feedback to customer. I agree that their support is not good but their sportsbooks is the best for me considering variety of sports their offer and at the same time, the odds they offer on live bets.

Thanks for your feedback!

We are looking to improve our overall customer experience so any feedback would be greatly apprecaited.

Regards,
The Cloudbet Team

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arcanaaerobics
Sr. Member
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Activity: 364
Merit: 250


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February 20, 2017, 05:18:28 PM
 #3936

i have lost all money there but not due to system, just my bets.

i still like this site, has best GUI imo

Best GUI is useless if their service is so poor, do you play on a site just based on how great is the GUI? If so, then you should change your mind.
A nice visually appealing site is nothing if they are not doing what they are sposse to be doing.
It is just like a woman who makes herself look nice but deep down inside she has a rotting soul.
What is the point in getting to know that person and spending a second of your life with them if in the end they will cause you a lifetime of grief. Seriously you would agree with doing that? I would not like to think this of any REAL man that would put this upon himself.
Just like Obama former president had said early on in his first term:
If you put lipstick on a pig it still is a pig.
I do still think he inadvertently directed this towards all women but he was so smart that he made them second guess themselves in what they had just heard him say about them(Well he is a muslim after all Roll Eyes ).
Trump should of taken that page out of his presidential book on that one, then he would of avoided all the women protesting after his inaugurational event the day after if he was as smart to what he is trying to portray sometimes.
hawks87
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Activity: 110
Merit: 10


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February 22, 2017, 04:51:29 AM
 #3937

This book scams its players VERY subtly. Pay attention if you ever place live bets.

Add something to your betslip, say at 2.0 odds. Watch the odds in the main window change to something like 2.4 (improve). Submit your bet at the original odds, and it will be confirmed at the original odds EVEN IF you have the "accept better odds" box checked. Now, if the odds became worse, say you added something at 2.0 and it decreased to 1.8, then your bet would be confirmed at 1.8.

These MOTHER FUCKERS do this shit all the time.

hawks87
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Activity: 110
Merit: 10


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February 22, 2017, 04:58:11 AM
 #3938

After more then 2 day and hours, after contact with them on twitter, they paid me and i get my withdrawal instant (weirdly). Also they respond with email too: https://i.imgur.com/HPeo9uQ.jpg Smiley) Still copy paste and non helpful responds. I understand 3 things: they are not scammers but they have worst support in the world and they dont give a damn about their customers opinions. Consider these first before play there. Have a good day everyone.

Hahaha. There service is slow as usual and gave general feedback to customer. I agree that their support is not good but their sportsbooks is the best for me considering variety of sports their offer and at the same time, the odds they offer on live bets.

Thanks for your feedback!

We are looking to improve our overall customer experience so any feedback would be greatly apprecaited.

Regards,
The Cloudbet Team

Can you please tell me how many people on your support staff use the names Wayne Johnson, John Paul Marley and Brandon Moher? It seems you have 20 people on staff that all login to one of those 3 names. Then, all they do to answer support emails is copy and paste a form response. Fuck them, and FUCK YOU. You are a piece of mongoloid shit.
crazydeadmoth
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February 22, 2017, 06:43:08 AM
 #3939

Cloudbet support is back? We rarely see you post and communicate with us, most time you delay email replies, very inefficient team. Won't bet here.
Cloudbet
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Cloudbet.com - Best Bitcoin gambling since 2013


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February 22, 2017, 07:16:51 AM
 #3940

This book scams its players VERY subtly. Pay attention if you ever place live bets.

Add something to your betslip, say at 2.0 odds. Watch the odds in the main window change to something like 2.4 (improve). Submit your bet at the original odds, and it will be confirmed at the original odds EVEN IF you have the "accept better odds" box checked. Now, if the odds became worse, say you added something at 2.0 and it decreased to 1.8, then your bet would be confirmed at 1.8.

These MOTHER FUCKERS do this shit all the time.



Hi hawks,

If the price moves in your favour and you have "accept better odds" checked, your bet will be accepted at the better price. If you have had a different experience, pop us a video and we'll look into it for you.

Cheers
Cloudbet

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