Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[casinobonusgiveaway]

so this site pays out or not? i didnt make withdrawals now but i will when i make enough money

   Their grading system is a bit slow, maybe not automatic, it is a manual system.

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[shylastrikes]

so this site pays out or not? i didnt make withdrawals now but i will when i make enough money

Most of my bets are paid within a couple of minutes.  My parlay was finally paid, but after ~25 hours.  I think it is just the parlays that are slow to pay (I placed a bunch of single bets and in-game bets two days ago that were fine).  Anyways, I got my coins so they aren't a scam...it is a bit disappointing though waiting so long.

Also, the payout was, as always, instant.  It was just grading the bet that took so long.

[durrrrdwan]

so this site pays out or not? i didnt make withdrawals now but i will when i make enough money

Most of my bets are paid within a couple of minutes.  My parlay was finally paid, but after ~25 hours.  I think it is just the parlays that are slow to pay (I placed a bunch of single bets and in-game bets two days ago that were fine).  Anyways, I got my coins so they aren't a scam...it is a bit disappointing though waiting so long.

Also, the payout was, as always, instant.  It was just grading the bet that took so long.

Yep, they are always paying slowly, sometimes big payment is very quick, but sometimes everything is very slow.

[bestgr]

I placed a bet in event 263700. The bet (bet id 2872901) was for total goals and it was "Under 3.75".

They hadn't graded it for something like 20 hours. I sent them an e-mail and they graded it some hours later.

Now there is a different problem. They graded it as "PUSH" although the match ended 3-0, so it is a "WIN".

I sent them an e-mail, said they forwarded my request to the sportsbook team (which is probably an automated response with anything sportsbook-related) and haven't heard of them for more than a day now.

VERY unprofessional.

I have seen TOO MANY posts with WRONG graded bets from Cloudbet. My guess is that sometimes they intentionally grade bets wrong and hope people won't notice. Pathetic.


PS: @Cloudbet: I will change this post if you can prove me wrong.

[durrrrdwan]

I placed a bet in event 263700. The bet (bet id 2872901) was for total goals and it was "Under 3.75".

They hadn't graded it for something like 20 hours. I sent them an e-mail and they graded it some hours later.

Now there is a different problem. They graded it as "PUSH" although the match ended 3-0, so it is a "WIN".

I sent them an e-mail, said they forwarded my request to the sportsbook team (which is probably an automated response with anything sportsbook-related) and haven't heard of them for more than a day now.

VERY unprofessional.

I have seen TOO MANY posts with WRONG graded bets from Cloudbet. My guess is that sometimes they intentionally grade bets wrong and hope people won't notice. Pathetic.


PS: @Cloudbet: I will change this post if you can prove me wrong.

Plenty of such errors we have seen before, I think they intentionally do it, if people didn't check that, they earn money from the shady tricks.

[Cloudbet]

Settle bet #2831826

And yes I wrote support 4 times I was told to be patient 7 days ago HAHAHAHA

Hey Bettor1,

Your bet has been settled now, and you should see the funds in your Cloudbet account.

Cheers,

Dan
Cloudbet

[Cloudbet]

I placed a bet in event 263700. The bet (bet id 2872901) was for total goals and it was "Under 3.75".

They hadn't graded it for something like 20 hours. I sent them an e-mail and they graded it some hours later.

Now there is a different problem. They graded it as "PUSH" although the match ended 3-0, so it is a "WIN".

I sent them an e-mail, said they forwarded my request to the sportsbook team (which is probably an automated response with anything sportsbook-related) and haven't heard of them for more than a day now.

VERY unprofessional.

I have seen TOO MANY posts with WRONG graded bets from Cloudbet. My guess is that sometimes they intentionally grade bets wrong and hope people won't notice. Pathetic.


PS: @Cloudbet: I will change this post if you can prove me wrong.

Hey Bestgr,

Thanks for your message.

Your bet on Stallion FC vs Forza FC (Under 3.75) was graded as a push because the game was never officially started. StallionFC were awarded the win by default.

According to our sportsbook rules for soccer, which can be found here: https://www.cloudbet.com/en/sportsbook_rules

If a match does not start as scheduled, and does not start the same day (local time of the match site) then wagers on the match will be void.

and

A match must reach full time for wagers on the total number of goals scored in the match to stand.

I hope this helps clarify your question, but please don't hesitate to contact me if you have any further queries.

Thanks,

Dan
Cloudbet

[Gee1984]

What about my question, Cloudbet? See the top of this page in the thread.....

[Bettor1]

Settle bet #2831826

And yes I wrote support 4 times I was told to be patient 7 days ago HAHAHAHA

Hey Bettor1,

Your bet has been settled now, and you should see the funds in your Cloudbet account.

Cheers,

Dan
Cloudbet

Glad y'all could finally get it settled. thank you!!

[bitcoluck]

I'm already waiting 1 hour to get my winnings, same as yesterday

[Lionidas]

I'm already waiting 1 hour to get my winnings, same as yesterday

Cloudbet has become the worst casino for betcoin so far.
They have become this big and have crashed and burned so fast and other casinos have noticed and have taken the initutive to take on their customers.

Face it, you are done here Cloudbet. Your site is dying a slow and painful death with the way your support team have failed to deliver in the last month.
You should fire them all and start over again if you want your site to survive past the end of the year.

[88highroller]

I'm already waiting 1 hour to get my winnings, same as yesterday

Cloudbet has become the worst casino for betcoin so far.
They have become this big and have crashed and burned so fast and other casinos have noticed and have taken the initutive to take on their customers.

Face it, you are done here Cloudbet. Your site is dying a slow and painful death with the way your support team have failed to deliver in the last month.
You should fire them all and start over again if you want your site to survive past the end of the year.

As a high roller, cloudbet was my favorite site. Whil thier support is very bad since 2013, ppl asked them to enlarge the support team, but still like this. I will bet in other sites until they solve all the mess here.

[Lionidas]

I'm already waiting 1 hour to get my winnings, same as yesterday

Cloudbet has become the worst casino for betcoin so far.
They have become this big and have crashed and burned so fast and other casinos have noticed and have taken the initutive to take on their customers.

Face it, you are done here Cloudbet. Your site is dying a slow and painful death with the way your support team have failed to deliver in the last month.
You should fire them all and start over again if you want your site to survive past the end of the year.

As a high roller, cloudbet was my favorite site. Whil thier support is very bad since 2013, ppl asked them to enlarge the support team, but still like this. I will bet in other sites until they solve all the mess here.

Exactly same as me.

I was a high rolling gambling because I spend $30,000 there in the past year but not anymore is coming from me to fund this site as I see it is just like throwing my money down the toilet for their support and even their third party live play casino in central america is very poor in service and quality  They both do not care about the ones who actually pay their employement so no more, from me start as of today!
I would suggest to others to do the same and move on to other ones that actually are greatful and appreciates you as the customer and doesn't hand you phoney and fake excuses like they do!

[Cloudbet]

I was a high rolling gambling because I spend $30,000 there in the past year but not anymore is coming from me to fund this site as I see it is just like throwing my money down the toilet for their support and even their third party live play casino in central america is very poor in service and quality  They both do not care about the ones who actually pay their employement so no more, from me start as of today!
I would suggest to others to do the same and move on to other ones that actually are greatful and appreciates you as the customer and doesn't hand you phoney and fake excuses like they do!

Hey Lionidas,

I'm sorry to hear you've experienced a poor level of customer support while using Cloudbet. We have a large customer base, but we always try to ensure we are meeting and exceeding the needs of all our players.

Would you mind sending me your registered Cloudbet email via DM so I can look into your customer support history? It will help us to make further improvements to our customer support initiatives, and ensure the experience of you and others that use our site is the best it can be.

Thanks!

Dan Kelly
Cloudbet

[Bettor1]

I was a high rolling gambling because I spend $30,000 there in the past year but not anymore is coming from me to fund this site as I see it is just like throwing my money down the toilet for their support and even their third party live play casino in central america is very poor in service and quality  They both do not care about the ones who actually pay their employement so no more, from me start as of today!
I would suggest to others to do the same and move on to other ones that actually are greatful and appreciates you as the customer and doesn't hand you phoney and fake excuses like they do!

Hey Lionidas,

I'm sorry to hear you've experienced a poor level of customer support while using Cloudbet. We have a large customer base, but we always try to ensure we are meeting and exceeding the needs of all our players.

Would you mind sending me your registered Cloudbet email via DM so I can look into your customer support history? It will help us to make further improvements to our customer support initiatives, and ensure the experience of you and others that use our site is the best it can be.

Thanks!

Dan Kelly
Cloudbet

I would say trying to help people within a 24 hour window would Be a great start. I personally waited 9 days for a bet to settle. Like everyone told you coustomer support is key, not just a email sayin hi we are working on it, if you are not really working on my problem , hope you get some other feedback not just mine, good Luck take care

[88highroller]

I was a high rolling gambling because I spend $30,000 there in the past year but not anymore is coming from me to fund this site as I see it is just like throwing my money down the toilet for their support and even their third party live play casino in central america is very poor in service and quality  They both do not care about the ones who actually pay their employement so no more, from me start as of today!
I would suggest to others to do the same and move on to other ones that actually are greatful and appreciates you as the customer and doesn't hand you phoney and fake excuses like they do!

Hey Lionidas,

I'm sorry to hear you've experienced a poor level of customer support while using Cloudbet. We have a large customer base, but we always try to ensure we are meeting and exceeding the needs of all our players.

Would you mind sending me your registered Cloudbet email via DM so I can look into your customer support history? It will help us to make further improvements to our customer support initiatives, and ensure the experience of you and others that use our site is the best it can be.

Thanks!

Dan Kelly
Cloudbet

You replied to him, but you didn't reply to others who have grade pending issues, you should try more energy on grading system, or you deliberately grade incorrectly?

[Cloudbet]

What about my question, Cloudbet? See the top of this page in the thread.....

Hey Gee,

Which markets in particular are you looking to bet on?

We have already moved major markets to a new limiting model, which includes NFL and EPL.

Feel free to message me directly if you think there are other markets you would like included.

Cheers,

Dan

[Cloudbet]

You replied to him, but you didn't reply to others who have grade pending issues, you should try more energy on grading system, or you deliberately grade incorrectly?

Hey 88highroller,

Thanks for your message.

I'm trying to reply to as many posts as possible without flooding the thread .

A lot of users gave us their bet IDs, which means we can email their registered Cloudbet email address to let them know their bets have now been graded.

Just so you know, all our bets are graded automatically as soon as our system receives official confirmation of the result. This usually happens within a few minutes of the event's conclusion, however occasionally there can be delays in getting results confirmed. We are working on lessening the amount of these occasional delays, but for the vast majority of the time bets are graded in an acceptable timeframe.

Cheers,

Dan
Cloudbet

[Lionidas]

I was a high rolling gambling because I spend $30,000 there in the past year but not anymore is coming from me to fund this site as I see it is just like throwing my money down the toilet for their support and even their third party live play casino in central america is very poor in service and quality  They both do not care about the ones who actually pay their employement so no more, from me start as of today!
I would suggest to others to do the same and move on to other ones that actually are greatful and appreciates you as the customer and doesn't hand you phoney and fake excuses like they do!

Hey Lionidas,

I'm sorry to hear you've experienced a poor level of customer support while using Cloudbet. We have a large customer base, but we always try to ensure we are meeting and exceeding the needs of all our players.

Would you mind sending me your registered Cloudbet email via DM so I can look into your customer support history? It will help us to make further improvements to our customer support initiatives, and ensure the experience of you and others that use our site is the best it can be.

Thanks!

Dan Kelly
Cloudbet

I would say trying to help people within a 24 hour window would Be a great start. I personally waited 9 days for a bet to settle. Like everyone told you coustomer support is key, not just a email sayin hi we are working on it, if you are not really working on my problem , hope you get some other feedback not just mine, good Luck take care

That is just the thing. They selectively pick who they want to help and if you are a high roller or new then they will evaluate your case within 24 hours.
I will not response to them here and am putting them on my ignore list because I see the way that they treat their customers and want nothing more to do with them.
I have sunk enough of my hard earned money into their site and for what? For their ceo and top level executives to be basking in the sun in central america on a beach getting fat and bloated off of my money. Hah! No more!
I have gotten smart and see through their cruel intent. And if you were smart you would do the samething too.
Their improvements to their site DOES NOT IN THE SLIGHTEST BENEFIT THE CUSTOMER EXPERIENCE and I will not be giving them my feedback for them to learn off my views for them to take advantage of any more of these poor saps of people that they call customers.
You have all been played if you spend anymore of your money on this SCAM HOUSE!

[Gee1984]

What about my question, Cloudbet? See the top of this page in the thread.....

Hey Gee,

Which markets in particular are you looking to bet on?

We have already moved major markets to a new limiting model, which includes NFL and EPL.

Feel free to message me directly if you think there are other markets you would like included.

Cheers,

Dan

New limiting model means no individual limits? As in: same limits for everyone?

I'm looking to bet on MLB and NBA (when it starts next month). Will I face individual limits or not? On NBA finals I was only able to bet 0.3 BTC max even on match winner markets, even though the general limit showed a limit around 10BTC on your system.
Will I face problems betting the listed general limit during the upcoming NBA season? Or will I only be able to bet 0.3 BTC again, even when 10BTC is listed as max bet?
Same question for MLB, which I could test out tonight already.