Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[Heritagesports]

I've never had any issues with withdrawls, and I've been with them over a year.

[1713902120]

1713902120

[ralle14]

why dont u answer any emails cloudbet?

anyone know how to get a hold of these guys beside email?

Afaik one user here already mentioned that cloudbet already added Live Chat on their website. Have you tried that yet? If you can't find it just search for a green cloud logo on the bottom right of your browser.

[SaShiRaJaVu]

I've never had any issues with withdrawls, and I've been with them over a year.

Some of the users were having these issues ,the main complaint was they would only manually send the coins once a day,i think they have resolved that one too when it comes to small withdrawals.

why dont u answer any emails cloudbet?

anyone know how to get a hold of these guys beside email?

Afaik one user here already mentioned that cloudbet already added Live Chat on their website. Have you tried that yet? If you can't find it just search for a green cloud logo on the bottom right of your browser.

Sure they have made some good changes and the live support is a good initiative from them and we could get our issues solved faster than before.

[shezu007]

I've never had any issues with withdrawls, and I've been with them over a year.

Some of the users were having these issues ,the main complaint was they would only manually send the coins once a day,i think they have resolved that one too when it comes to small withdrawals.

why dont u answer any emails cloudbet?

anyone know how to get a hold of these guys beside email?

Afaik one user here already mentioned that cloudbet already added Live Chat on their website. Have you tried that yet? If you can't find it just search for a green cloud logo on the bottom right of your browser.

Sure they have made some good changes and the live support is a good initiative from them and we could get our issues solved faster than before.

Yes they made a good changes because if they didn't people will left them so therefore they made a changes.

[jimmy55]

I see many players habitually complaining in this and scam accusations thread!

So my key question is: Why do people not play at NitrogenSports instead?

I'm been here for alike 2 years and never had any big problems.  I think once a withdrawal took 24 hours but it's usually instant. 

Cloudbet has the best live betting for bitcoin as far as I know, which I really like to do.  Nitrogen has barely any live betting.

[h4ns]

Have my account for half a year, made 3 deposits, 6 withdrawals so far, withdrawals #5 and #6 were of 2 BTC and 1 BTC just a few days ago, both transfers have been processed instantly.

Yesterday I requested withdrawal #7 and #8 of 0.03 and 0.3 BTC (I mistyped on the first withdrawal attempt).

Both withdrawals have been rejected few hours later.

This happened for the first time. They didn't inform me by e-mail.

Today I asked them for the reason. They answered the fee could have been too low though I used the default value as always. The fee has never been an issue before.

So I requested a new withdrawal of 0.6 BTC which is pending for hours once more. I have a feeling it'll be rejected again.

Hope this will not end up as a new case in the "scam accusation" section...

[RealPhotoshoper]

Have my account for half a year, made 3 deposits, 6 withdrawals so far, withdrawals #5 and #6 were of 2 BTC and 1 BTC just a few days ago, both transfers have been processed instantly.

Yesterday I requested withdrawal #7 and #8 of 0.03 and 0.3 BTC (I mistyped on the first withdrawal attempt).

Both withdrawals have been rejected few hours later.

This happened for the first time. They didn't inform me by e-mail.

Today I asked them for the reason. They answered the fee could have been too low though I used the default value as always. The fee has never been an issue before.

So I requested a new withdrawal of 0.6 BTC which is pending for hours once more. I have a feeling it'll be rejected again.

Hope this will not end up as a new case in the "scam accusation" section...

Strange , if the fee is too low it won't successfully approved to withdraw i guess.
Usually it ask you to pay 0.0006 as fee there right? Never happened to me who plays around 0.1 to 0.2 bitcoin.
You might have too much withdrawal request? And it is leading to suspicion.

[Samarkand]

Have my account for half a year, made 3 deposits, 6 withdrawals so far, withdrawals #5 and #6 were of 2 BTC and 1 BTC just a few days ago, both transfers have been processed instantly.

Yesterday I requested withdrawal #7 and #8 of 0.03 and 0.3 BTC (I mistyped on the first withdrawal attempt).

Both withdrawals have been rejected few hours later.

This happened for the first time. They didn't inform me by e-mail.

Today I asked them for the reason. They answered the fee could have been too low though I used the default value as always. The fee has never been an issue before.

So I requested a new withdrawal of 0.6 BTC which is pending for hours once more. I have a feeling it'll be rejected again.

Hope this will not end up as a new case in the "scam accusation" section...

I think the reason for the rejection of your withdrawal is actually quite plausible.
The BTC network is suffering from huge congestion right now and therefore
transaction fees have increased.

E.g. the standard fee you used in the past may not be enough anymore, if the mempool is as big
as it currently is:
https://blockchain.info/unconfirmed-transactions

This special situation might make it necessary that you increase the fee value, if you make another
withdrawal.

[h4ns]

Thanks for your answers guys.

The problem has been resolved. In the meantime I received my withdrawal. I did not change the standard fee btw.

The answer from Cloudbet:

Aug 23, 19:48 UTC

Hi ,

Thanks for your patience,

There was an issue with fees on the blockchain spiking which caused a backlog to build up on our side. We've had to disable automatic withdrawals temporarily, but we expect to return to automatic processing within a few hours.

Apologies for the inconvenience. If there's anything else I can do for you please let me know.

Best regards,

Drake
Cloudbet Support Team

[Nomad88]

I have signed up for the service yesterday to give it a shot. Placed a small bet for big boxing game and won. My bet is still pending and i already missed the football games i was hoping to bet for today. My first experience is not good with their service as it seems to be slow, or perhaps i was unlucky. However, many people played for this boxing game and if all of them are being kept waiting, this is not good for their reputation.

[shezu007]

One of my favourite sport book i would like to say that i will bet on sports. But can you tell me that it is providing the service of bonus or not that i would invest my money in the given website or not.

[eaLiTy]

I have signed up for the service yesterday to give it a shot. Placed a small bet for big boxing game and won. My bet is still pending and i already missed the football games i was hoping to bet for today. My first experience is not good with their service as it seems to be slow, or perhaps i was unlucky. However, many people played for this boxing game and if all of them are being kept waiting, this is not good for their reputation.

They usually tend to delay in the some of the matches they offer and if your bets are still pending i am sure everyone will be facing the same fate,since this was a mega event i am sure there are many who placed a bet on this fight and considering the odds i made my odds on the underdog but i failed and that is not surprising either.

[Nomad88]

I have signed up for the service yesterday to give it a shot. Placed a small bet for big boxing game and won. My bet is still pending and i already missed the football games i was hoping to bet for today. My first experience is not good with their service as it seems to be slow, or perhaps i was unlucky. However, many people played for this boxing game and if all of them are being kept waiting, this is not good for their reputation.

They usually tend to delay in the some of the matches they offer and if your bets are still pending i am sure everyone will be facing the same fate,since this was a mega event i am sure there are many who placed a bet on this fight and considering the odds i made my odds on the underdog but i failed and that is not surprising either.

In my opinion, it is simply bad service. It is not an unknown, low quality boxing bet, this is probably one of the biggest betting event in 2017. I don´t recommend anyone to use their service. Sadly, there is no trustful, fast betting site after directbet.  

[game-protect]

In my opinion, it is simply bad service. It is not an unknown, low quality boxing bet, this is probably one of the biggest betting event in 2017. I don´t recommend anyone to use their service. Sadly, there is no trustful, fast betting site after directbet.  

Is NitrogenSports or BitcoinRush slow?

[ParKing]

Be careful with cloudbet..their support is the worst in the industry...right now I have a deposit with over 90 confirmations that has still not shown up in my account that i withdrew from nitro at 1:36 am...their support just gives copy and paste responses..and they have some sketchy and deceiving live bets that they grade differently than other books

[Addisonboy]

Be careful with cloudbet..their support is the worst in the industry...right now I have a deposit with over 90 confirmations that has still not shown up in my account that i withdrew from nitro at 1:36 am...their support just gives copy and paste responses..and they have some sketchy and deceiving live bets that they grade differently than other books

so what's the status did you receive your coins or not?

[innergy]

Multiple options restricted

Why is that?

[strategics]

Hey everyone!

Just a general heads up that we aren't actively monitoring this thread but we have improved our email support (it's 24/7) and will be launching a live support chat soon, so if you have any issues please use those channels and someone can help you immediately.

I'll pop in to check up on the thread as often as I can and update you on things we have going on at Cloudbet which hopefully should be interesting to you, but if your inquiry is about a specific bet or withdrawal then please contact our 24/7 email support.

It would be really great if as much as possible we use this thread for feedback, ideas, issues you have with the service, and other discussion that might interest the whole community. I'd like to keep this as a place we can have an open discussion, but if you are having a problem with a specific ticket or a specific withdrawal then please contact our 24/7 support.

And as a final note - we will always correct our mistakes (with an apology), always pay winning bets, and always pay all players. The only exceptions are if a fraud has taken place or if there has been an obvious breach of our T&Cs. Oftentimes the inquiries that make the most noise in the forums are the malicious and nefarious ones, such as match fixers and other fraudsters who don't belong in our sports or in our community.

Thanks and wishing everyone a great week ahead!

Regards,
Leandro
Cloudbet

Hey man, can you list in-play betting for test cricket? Would love to see that format added to your site.

[bluejays94]

someone clarify..
it doesnt say first half is 4.5 innings
seriously i am pissed


09:41:07)   *** truth24 joined the chat ***
(09:41:07)   truth24: my wager was marked as loss? why over 6.5 in 1st half
(09:41:41)   truth24: bet id 6283988
(09:41:44)   *** Drake Taylor joined the chat ***
(09:41:50)   Drake Taylor: Hello
(09:41:52)   Drake Taylor: Please bear with me while I check your account.
(09:43:32)   truth24: ok
(09:44:45)   Drake Taylor: Still checking
(09:44:51)   Drake Taylor: One moment, please
(09:45:08)   truth24: ok
(09:51:42)   Drake Taylor: The half time score was 6-0. Arizona Diamondbacks Total for first half was 5.5 and your selection was Over 6.5.
(09:51:54)   Drake Taylor: Therefore, your bet was correctly graded as a loss
(09:53:08)   truth24: ? How baseball first half is 5 innings correct?
(09:54:12)   truth24: your website indicates first-half wagers (5 innings)
(09:54:51)   truth24: so does every other sports betting site
(09:55:40)   Drake Taylor: Our first half for baseball on cloudbet is after 4.5 innings according to our sportbook rules
(09:56:10)   Drake Taylor: "The result of a game is official after 5 innings of play unless the home team is leading after 4.5 innings. When wagering on either total runs (Over / Under) or team totals (Over / Under), the game must go 9 innings (8.5 if the home team is ahead) for wagers to stand."
(10:03:49)   truth24: I dont see how it says that 4.5 innings is 1st half that just mean if game is cancelled or rained out. when you guys clearly have another rule that says all first-half wagers (5 innings)
(10:04:31)   truth24: is there anyone else i can talk too
(10:06:06)   Drake Taylor: The rules on Cloudbet are stated as follows : "The result of a game is official after 5 innings of play unless the home team is leading after 4.5 innings. When wagering on either total runs (Over / Under) or team totals (Over / Under), the game must go 9 innings (8.5 if the home team is ahead) for wagers to stand."
(10:07:40)   *** truth24 has rated the chat Bad ***
(10:07:42)   *** truth24 left the chat ***

[Hhampuz]

It recently came to my attention that you've shut down your esports division, this was a big surprise to me as I had just recently found out about you guys and loved the UI. Will this be coming back any time soon or have you scrapped that part of the book indefinitely?