Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[defran]

@Jgod I've been informed that your payment has been processed, but I want you to know i'm still pushing for a reason that the withdrawal was delayed for that long. I'm here to represent the community as much as Cloudbet and I want to ensure this we avoid these problems in the future.

Thanks,

Ronnie @ Cloudbet

So what about my problem?
I provided all documents 27 June
Account still locked.
I contacted support by email about 7 times since 27 June and got zero answers
I can’t access my account 16 days.
What’s happens?
Please unblock my account or tell me the reason why you can’t verify it 16 days?

I’m waiting for my withdraw 8 days! I’ve never seen this before with any other bookmaker in the world, 8 days ... I dont have words... When you will pay me?

It's ok. I'm waiting withdraw since 18 June...

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[Jgod]

@Jgod I've got a response regarding the reason for the withdrawal delay - apparently when you attempted to withdraw the same amount multiple times (which is understandable given that your first one was slow) you were kicked out of the auto queue and marked for manual checks before withdrawal. This is on us, and obviously something we are going to fix right away to ensure that other players aren't left in the same position.

Thanks very much,

Ronnie @ Cloudbet

i waited 2 hours before attempted a second withdraw with the remaining balance ,did this from a pc as someone had mentioned to me his mobile withdraws are slower(weird,but i was jus tryin stuff) then i cancelled the second withdraw. even if it was manual queue, im sure u would agree the time it took was unacceptable, especially after talking to u

[Cloudbet]

@schlandoschland Apologies I sent you a PM but forgot to reply on here - everything should now be resolved, we've processed the withdrawal of both the mistakenly deposited BCT and the BCH you were granted from our bitcoin fork celebration earlier in the year. I'm really sorry your initial response from support was lacking and this is being investigated as a separate issue to ensure that our players all receive the care and attention that they deserve.

@Jgod With a 2 hour wait it's completely understandable to try again, it's our fault the problem arose and our dev teams are making changes to ensure that the situation won't be repeated.

@Defran and @Ivotrumpet88 I'm really sorry for the delay, I was told that your payments would be processed already so I'm also not happy that you have been kept waiting. I'll message our head of support now and ask for an explanation and a timeframe for your withdrawals, I'll respond to you directly asap with an update.

Thanks very much,

Ronnie @ Cloudbet

[game-protect]

Why do your customers have to find the bitcointalk forum to possibly get their issues solved?

Why is your customer service not able to solve direct requests as it is usual?

What if one of your victims is not able to the find the bitcointalk thread?

[Stakefast]

Why do your customers have to find the bitcointalk forum to possibly get their issues solved?

Why is your customer service not able to solve direct requests as it is usual?

What if one of your victims is not able to the find the bitcointalk thread?

This guy is clearly on savagemode today xD

[Cloudbet]

@Gameprotect Looks like you've had a busy morning! If you are bored and looking for something to do there are plenty of unanswered questions in your thread that need a response

Why do your customers have to find the bitcointalk forum to possibly get their issues solved?

I'm part of the community team, so I respond to players that approach us via forums or social media. Our support teams respond to huge amounts of queries a day via live chat and emails, but you obviously won't see them discussed on here as it's all done privately through direct messaging.

Why is your customer service not able to solve direct requests as it is usual?

In most cases they can. The issues we dealt with recently on this thread were quite unusual, and in each case I have worked with support to resolve the problem and find a cause for the delays and offered an explanation to the players involved. This is something I will continue to push for as a representative of both the players and Cloudbet.

What if one of your victims is not able to the find the bitcointalk thread?

Players in need of assistance should always go directly to our support teams via our 24/7 live chat or by emailing support@cloudbet.com (both of which are clearly visible and available at Cloudbet.com). While I'm very active on Twitter and various forums during the working day we don't have round-the-clock community coverage, so we'd always recommend contacting support first.

Thanks very much,

Ronnie @ Cloudbet

[game-protect]

Quoted for the record:

Our support teams respond to huge amounts of queries a day via live chat and emails, but you obviously won't see them discussed on here as it's all done privately through direct messaging.

A site with huge amounts of queries is surely what bettors are looking for!  

@Gameprotect Looks like you've had a busy morning! If you are bored and looking for something to do there are plenty of unanswered questions in your thread that need a response

Not one person that has a relationship with Game Protect was ever forced to post on this forum to possibly find a solution and that says it all!

[Cloudbet]

Not one person that has a relationship with Game Protect was ever forced to post on this forum to possibly find a solution and that says it all!

Well obviously, you'd need customers first 

@Ivotrumpet88 I've received a message from our support teams that they have sent a couple of emails that have gone unanswered, could you please check your spam/junk folders to see if anything has been missed?

@Defran I believe that your account is now ready to go with all withdrawals processed, please let me know if not and i'll continue to chase for you.

Thanks very much,

Ronnie @ Cloudbet

[game-protect]

Not one person that has a relationship with Game Protect was ever forced to post on this forum to possibly find a solution and that says it all!

Well obviously, you'd need customers first  

Game Protect already has hundreds of customers and not one was forced to find our bitcointalk thread to be able to communicate!

This confirms that Fraudbet is a clown operation living in a separate fantasy dream world with its own behaviour and rules. But as there are enough idiots out there you can of course behave like this and the idiots will eat it.

[SyGambler]

Not one person that has a relationship with Game Protect was ever forced to post on this forum to possibly find a solution and that says it all!

Well obviously, you'd need customers first  

Game Protect already has hundreds of customers and not one was forced to find our bitcointalk thread to be able to communicate!

This confirms that Fraudbet is a clown operation living in a separate fantasy dream world with its own behaviour and rules. But as there are enough idiots out there you can of course behave like this and the idiots will eat it.

Game protect has thousands not even hundreds , hundreds are nothing for game protect 
just please stop talking BS , lol I doubt that you even have 10 customers since yeah as you said some people may not use this forum so they won't be able to see your trust rating here 

[SyGambler]

Not one person that has a relationship with Game Protect was ever forced to post on this forum to possibly find a solution and that says it all!

Well obviously, you'd need customers first  

Game Protect already has hundreds of customers and not one was forced to find our bitcointalk thread to be able to communicate!

This confirms that Fraudbet is a clown operation living in a separate fantasy dream world with its own behaviour and rules. But as there are enough idiots out there you can of course behave like this and the idiots will eat it.

Game protect has thousands not even hundreds , hundreds are nothing for game protect  
just please stop talking BS , lol I doubt that you even have 10 customers since yeah as you said some people may not use this forum so they won't be able to see your trust rating here  

As you are a signature campaign spam poster you did not see it, but the Game Protect website has a link to the bitcointalk thread in the header and our trust rating is flawless.

Nonsense statements of people who even did not use our service is not a trust rating. In your fantasy dream world maybe, but not in the real world!

And GP does not care about so called trust ratings in fantasy dream worlds without any connection to the reality!

I was doubting that you even have people as referrals , sorry customers 

lol please stop talking BS and show us one case that you were able to return money for your "customers "
if you have provided one single benefit to this community no one would leave you a negative trust , but you are just spamming your link everywhere to get more referrals

BTW since Betking increased their affiliate rate you should spam harder now  

[Mozefog]

Ronnie, when will you unlock my account? What check do you conduct? Why so long? My account has been blocked why?

[game-protect]

Not one person that has a relationship with Game Protect was ever forced to post on this forum to possibly find a solution and that says it all!

Well obviously, you'd need customers first  

Game Protect already has hundreds of customers and not one was forced to find our bitcointalk thread to be able to communicate!

This confirms that Fraudbet is a clown operation living in a separate fantasy dream world with its own behaviour and rules. But as there are enough idiots out there you can of course behave like this and the idiots will eat it.

Game protect has thousands not even hundreds , hundreds are nothing for game protect  
just please stop talking BS , lol I doubt that you even have 10 customers since yeah as you said some people may not use this forum so they won't be able to see your trust rating here  

As you are a signature campaign spam poster you did not see it, but the Game Protect website has a link to the bitcointalk thread in the header and our trust rating is flawless.

Nonsense statements of people who even did not use our service is not a trust rating. In your fantasy dream world maybe, but not in the real world!

And GP does not care about so called trust ratings in fantasy dream worlds without any connection to the reality!

I was doubting that you even have people as referrals , sorry customers  

lol please stop talking BS and show us one case that you were able to return money for your "customers "
if you have provided one single benefit to this community no one would leave you a negative trust , but you are just spamming your link everywhere to get more referrals

BTW since Betking increased their affiliate rate you should spam harder now  

You are doubtless one of the biggest signature campaign spammers on this forum!

I understand that your signature campaign post payments are not worth to read about the nonsense you write. But you neither read on the Game Protect website nor in the bitcointalk thread GAME PROTECT - Online Gaming Consumer Protection, but complain about it!

So you complain about things you are absolutely clueless, because your signature spam payment is too low to investigate about what you are talking!

[SyGambler]

Not one person that has a relationship with Game Protect was ever forced to post on this forum to possibly find a solution and that says it all!

Well obviously, you'd need customers first  

Game Protect already has hundreds of customers and not one was forced to find our bitcointalk thread to be able to communicate!

This confirms that Fraudbet is a clown operation living in a separate fantasy dream world with its own behaviour and rules. But as there are enough idiots out there you can of course behave like this and the idiots will eat it.

Game protect has thousands not even hundreds , hundreds are nothing for game protect  
just please stop talking BS , lol I doubt that you even have 10 customers since yeah as you said some people may not use this forum so they won't be able to see your trust rating here  

As you are a signature campaign spam poster you did not see it, but the Game Protect website has a link to the bitcointalk thread in the header and our trust rating is flawless.

Nonsense statements of people who even did not use our service is not a trust rating. In your fantasy dream world maybe, but not in the real world!

And GP does not care about so called trust ratings in fantasy dream worlds without any connection to the reality!

I was doubting that you even have people as referrals , sorry customers  

lol please stop talking BS and show us one case that you were able to return money for your "customers "
if you have provided one single benefit to this community no one would leave you a negative trust , but you are just spamming your link everywhere to get more referrals

BTW since Betking increased their affiliate rate you should spam harder now  

You are doubtless one of the biggest signature campaign spammers on this forum!

I understand that your signature campaign post payments are not worth to read about the nonsense you write. But you neither read on the Game Protect website nor in the bitcointalk thread GAME PROTECT - Online Gaming Consumer Protection, but complain about it!

So you complain about things you are absolutely clueless, because your signature spam payment is too low to investigate about what you are talking!

BTW most likely my posts with you aren't counted to my payment , they shouldn't be paid anyways cause I'm writing to the most idiot guy in this forum
none of the people here like you or like what you write , accept it please you aren't smarter than every single one here
just name me one person who likes and appreciates what you post  none  !!!!!

and there is a meta section here where you can report a spammer BTW !! go for it , maybe start with something like " the publicly proven spam SyGambler  " maybe spamming need a license as well lol

[Cloudbet]

@Mozefog I've just checked with our support teams and your account is still under investigation, but the process is underway and should be concluded soon. I'm sorry I can't offer any further details publicly at this time, but if you contact our support teams directly they may be able to share more information with you privately.

@SyGambler Careful, soon he'll be accusing you of 'brain wash tactics' or 'living beyond the moon' 

Thanks very much,

Ronnie @ Cloudbet

[game-protect]

@SyGambler Careful, soon he'll be accusing you of 'brain wash tactics' or 'living beyond the moon'  

No, he obviously lives in the desert in Syria!

and there is a meta section here where you can report a spammer BTW !! go for it , maybe start with something like " the publicly proven spam SyGambler   " maybe spamming need a license as well lol

I would vouch for a basic brain test prior to allow accounts posting. However, whether or not brainless idiots are allowed to post nonsense and dirty lies is the problem of the moderators of this forum and not mine! I respect their decision.

[SyGambler]

No, he obviously lives in the desert in Syria!

didn't know you are funny as well  , congratulations now you are totally a joke

[game-protect]

No, he obviously lives in the desert in Syria!

didn't know you are funny as well  , congratulations now you are totally a joke

Jokes bring people to laugh whereas your desert nonsense brings nothing and ChipMixer throws money out of the window! Rightfully so, if a business is too stupid to select its representants wisely, then they have to pay the price!

Who wants to use ChipMixer represented by a blatant liar and nonsense poster while such a business relies on trust? Exactly, no one!

[SyGambler]

Jokes bring people to laugh whereas your desert nonsense brings nothing and ChipMixer throws money out of the window! Rightfully so, if a business is too stupid to select its representants wisely, then they have to pay the price!

yeah true they are throwing money out of the window on me and they like it , maybe you should run their business instead of them in case they like red paint

Who wants to use ChipMixer represented by a blatant liar and nonsense poster while such a business relies on trust? Exactly, no one!

I'm the liar ?   I'm not even running a business to lie about , lying doesn't even benefit me even in posting like what you say since I post for money  
if I lie or tell the truth my payment will stay the same   maybe you should talk to Darkstar so he increases my payment a little so I can lie more

say hi to your hundreds of customers lol

anyway I keep saying to myself I should just not respond to you but you always come up with a new lie ( like your hundreds of customers ) and I can't stop myself lol
good bye now , guess the best thing is the ignore button ( testing it for the first time btw hope you feel special )

[game-protect]

if I lie or tell the truth my payment will stay the same  

Pay people for posting lies and nonsense while the business itself relies on trustworthiness is the business mistake ChipMixer is doing!

But you were lucky and found a poorly managed company!

Even a blind chicken can find a grain!