Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[piebeyb]

3 years ago I opened an account on Cloudbet, I made a deposit of about 0.29BTC, I played on the account and reached 0.92BTC. After that I could not log into the account. I wrote to support, and they replied that the account was frozen and that they would contact me via email. After that they stopped responding to my email. Every 2-3 months I send them an email, but no one answers, now I have decided to put an end to the fraudsters. I sent them documents for verification, my ID, selfie with ID, proof of address, but nothing. Can you give me some guidance on where to report this case. I have a lot of evidence and screenshots.

I once re-opened my account after 5 years of not opening it again, there are several gambling sites that I have and I access it again but I was banned from playing games there and it was also blocked, I think it's normal for the site to freeze my old account because I didn't active, I'm actually still a little confused about what you mean, if you left your money 0.92 BTC for 3 years playing there then why are you just discussing it now or did you actually access your old account then make a deposit today then win and you can't withdraw it, you should your account has been banned or blocked before you play and make a deposit, obviously this is still confusing especially without screenshot proof

[1713496018]

1713496018

[cryptoexchanger.org]

3 years ago I opened an account on Cloudbet, I made a deposit of about 0.29BTC, I played on the account and reached 0.92BTC. After that I could not log into the account. I wrote to support, and they replied that the account was frozen and that they would contact me via email. After that they stopped responding to my email. Every 2-3 months I send them an email, but no one answers, now I have decided to put an end to the fraudsters. I sent them documents for verification, my ID, selfie with ID, proof of address, but nothing. Can you give me some guidance on where to report this case. I have a lot of evidence and screenshots.

I once re-opened my account after 5 years of not opening it again, there are several gambling sites that I have and I access it again but I was banned from playing games there and it was also blocked, I think it's normal for the site to freeze my old account because I didn't active, I'm actually still a little confused about what you mean, if you left your money 0.92 BTC for 3 years playing there then why are you just discussing it now or did you actually access your old account then make a deposit today then win and you can't withdraw it, you should your account has been banned or blocked before you play and make a deposit, obviously this is still confusing especially without screenshot proof

It is a normal practice in all casino to block accounts if its is inactive even if there are some money on the account.
In one casino my account with money was blocked because it was inactive for half of year.
The casino has a lot of people and they block inactive accounts even if there are money on it.
It is important to carefully read all terms of use to know all details.
If you do not play in casino it is better to withdraw money from it. 

[piebeyb]

3 years ago I opened an account on Cloudbet, I made a deposit of about 0.29BTC, I played on the account and reached 0.92BTC. After that I could not log into the account. I wrote to support, and they replied that the account was frozen and that they would contact me via email. After that they stopped responding to my email. Every 2-3 months I send them an email, but no one answers, now I have decided to put an end to the fraudsters. I sent them documents for verification, my ID, selfie with ID, proof of address, but nothing. Can you give me some guidance on where to report this case. I have a lot of evidence and screenshots.

I once re-opened my account after 5 years of not opening it again, there are several gambling sites that I have and I access it again but I was banned from playing games there and it was also blocked, I think it's normal for the site to freeze my old account because I didn't active, I'm actually still a little confused about what you mean, if you left your money 0.92 BTC for 3 years playing there then why are you just discussing it now or did you actually access your old account then make a deposit today then win and you can't withdraw it, you should your account has been banned or blocked before you play and make a deposit, obviously this is still confusing especially without screenshot proof

It is a normal practice in all casino to block accounts if its is inactive even if there are some money on the account.
In one casino my account with money was blocked because it was inactive for half of year.
The casino has a lot of people and they block inactive accounts even if there are money on it.
It is important to carefully read all terms of use to know all details.
If you do not play in casino it is better to withdraw money from it. 

that's my mistake I used to leave my gambling account with some dogecoins there which might be worth now even though it's not much and it's been 5 years not accessing them it didn't seem worth dogecoin back then so i thought leaving it at that point was no problem, after remembering it again and calculating the value of dogecoin first compared to now it is more valuable now so I don't regret it if indeed my account can't be activated again because maybe it was my fault, so letting it go is the best without having to make any debate because what I know the rules are still rules that must be obeyed and respected

[purka5]

that's my mistake I used to leave my gambling account with some dogecoins there which might be worth now even though it's not much and it's been 5 years not accessing them it didn't seem worth dogecoin back then so i thought leaving it at that point was no problem, after remembering it again and calculating the value of dogecoin first compared to now it is more valuable now so I don't regret it if indeed my account can't be activated again because maybe it was my fault, so letting it go is the best without having to make any debate because what I know the rules are still rules that must be obeyed and respected

6 yeas ago cryptocurrency has no value at all and many people leave their casino accounts or even wallet and exchange account with money.
But when cryptocurrency started to rise in price they tried to get access to their crypto assets.
Some people even lost their password. To get access to cryptocurrency first of all it is necessary to contact support service.
Casino very often block account because it is inactive and sometimes support work not very quickly.

[piebeyb]

that's my mistake I used to leave my gambling account with some dogecoins there which might be worth now even though it's not much and it's been 5 years not accessing them it didn't seem worth dogecoin back then so i thought leaving it at that point was no problem, after remembering it again and calculating the value of dogecoin first compared to now it is more valuable now so I don't regret it if indeed my account can't be activated again because maybe it was my fault, so letting it go is the best without having to make any debate because what I know the rules are still rules that must be obeyed and respected

6 yeas ago cryptocurrency has no value at all and many people leave their casino accounts or even wallet and exchange account with money.
But when cryptocurrency started to rise in price they tried to get access to their crypto assets.
Some people even lost their password. To get access to cryptocurrency first of all it is necessary to contact support service.
Casino very often block account because it is inactive and sometimes support work not very quickly.

I also thought that I could access it again but because maybe it violated the existing rules, so I had to respect the available rules even though I had to lose some small money, it was purely my fault I also shouldn't have left my account let alone leave funds there, because maybe it will frozen in the future by the casino, so consider this a lesson for myself personally

[JollyGood]

It seems that way. Cloudbet are probably not involved in shilling and the two scenarios you listed are most probable in this case. Shills and scammers in general try to infiltrate threads in various ways in order to gain an air of respectability as they progress towards their ultimate goals.

I don't think Cloudbet is behind the shilling, though. It's an old casino, they have had so many campaign in the past, and they definitely know the forum rules. This particular ring of scammers or bumping farm just replies other threads to;
1. Increase post count.
2. Make their accounts undetectable to the snoops by covering their tracks in legitimate threads.

[Violetta87]

I also thought that I could access it again but because maybe it violated the existing rules, so I had to respect the available rules even though I had to lose some small money, it was purely my fault I also shouldn't have left my account let alone leave funds there, because maybe it will frozen in the future by the casino, so consider this a lesson for myself personally

May be such rules was created because there are a lof of users in casino and it is difficult to serve inactive accounts. May be because casino want that their users continue to play. But in all cases it is better to withdraw money from casino if you do not play in it.

It takes some time to activate your inactive account. Some times it takes a lot of time. I do not know about Cloudbet but it is a standart practice in all casino even if they have licences. They block accounts and then you have to wait unblocking. May be that is why people write here because they do not want to wait.

[zayika57]

It seems that way. Cloudbet are probably not involved in shilling and the two scenarios you listed are most probable in this case. Shills and scammers in general try to infiltrate threads in various ways in order to gain an air of respectability as they progress towards their ultimate goals.

I don't think Cloudbet is behind the shilling, though. It's an old casino, they have had so many campaign in the past, and they definitely know the forum rules. This particular ring of scammers or bumping farm just replies other threads to;
1. Increase post count.
2. Make their accounts undetectable to the snoops by covering their tracks in legitimate threads.

Why there is any reason for Cloudbet to pay money for posting to attract attention to the thread if they even do not answer in this thread?
The casino already exists 9 years and have a lot of users.
I play casino and monitor casino threads and Cloudbet thread is very often in the top and actively discussed.
People post in these thread without any paying because it is in the top.

[100xcoin]

Why there is any reason for Cloudbet to pay money for posting to attract attention to the thread if they even do not answer in this thread?
The casino already exists 9 years and have a lot of users.
I play casino and monitor casino threads and Cloudbet thread is very often in the top and actively discussed.
People post in these thread without any paying because it is in the top.

There are 5798 post on 380 pages. Why do you think that Cloudbet hire somebody to post?
And another question how long they hire this people? From the start of the topic?

[alan228]

I also thought that I could access it again but because maybe it violated the existing rules, so I had to respect the available rules even though I had to lose some small money, it was purely my fault I also shouldn't have left my account let alone leave funds there, because maybe it will frozen in the future by the casino, so consider this a lesson for myself personally

May be such rules was created because there are a lof of users in casino and it is difficult to serve inactive accounts. May be because casino want that their users continue to play. But in all cases it is better to withdraw money from casino if you do not play in it.

It takes some time to activate your inactive account. Some times it takes a lot of time. I do not know about Cloudbet but it is a standart practice in all casino even if they have licences. They block accounts and then you have to wait unblocking. May be that is why people write here because they do not want to wait.

Terms of use was created that casino will be able to earn maximum profit.
Also term of use are necessary according the conditions of regulators. Cloudbet is regulated casino with licence. That is why terms of use was created that users of casino will know their rigts.

[Angry_Kitty]

Why it took you 3 years to start doing something towards getting your account back? This is none of my business thou, but usually when a person has sort of a problem, he tries to solve it as soon as possible. If you saw that no one is answering your emails, why it took you 3 years to try another way to solve your problem?

I took a look on your recent topic in scam accusation, and here is what I find strange: you have posted a screenshot, and base on it, it took less than 2 minutes for a support to figure out what is the reason for your account block. I mean, I find it amazing that it took so little time for support to find several years old case, get all the info and post an answer. By the UI, it looks like a GMAIL chat. You are contacting Cloudbet support via GMAIL ? Never seen someone having a talk with support via third party chat, and not directly on gambling page. Are you sure your screenshot isnt fake and you are not trying to cheat us ?  

There are many reasons of such actions. May be account was not interesting to user and he forget about it.
But I agree when people have a problem he usually tries to solve it as soon as possible. And in all cases it is necessary first to solve all the problems directly to casino and only after that white about problems on bitcointalk. Especially about 3 years problems.

[piebeyb]

I also thought that I could access it again but because maybe it violated the existing rules, so I had to respect the available rules even though I had to lose some small money, it was purely my fault I also shouldn't have left my account let alone leave funds there, because maybe it will frozen in the future by the casino, so consider this a lesson for myself personally

May be such rules was created because there are a lof of users in casino and it is difficult to serve inactive accounts. May be because casino want that their users continue to play. But in all cases it is better to withdraw money from casino if you do not play in it.

It takes some time to activate your inactive account. Some times it takes a lot of time. I do not know about Cloudbet but it is a standart practice in all casino even if they have licences. They block accounts and then you have to wait unblocking. May be that is why people write here because they do not want to wait.

yes maybe it's a licensed cloudbet casino so they want all active users to play there so I don't make the problem come from my own fault, so like you said don't leave any funds on the casino site if you don't use it anymore, because we are right don't know the value of crypto in the next few years it could be what we leave today can be valuable in the future, always make any mistakes a lesson 

[ultrloa]

I also thought that I could access it again but because maybe it violated the existing rules, so I had to respect the available rules even though I had to lose some small money, it was purely my fault I also shouldn't have left my account let alone leave funds there, because maybe it will frozen in the future by the casino, so consider this a lesson for myself personally

May be such rules was created because there are a lof of users in casino and it is difficult to serve inactive accounts. May be because casino want that their users continue to play. But in all cases it is better to withdraw money from casino if you do not play in it.

It takes some time to activate your inactive account. Some times it takes a lot of time. I do not know about Cloudbet but it is a standart practice in all casino even if they have licences. They block accounts and then you have to wait unblocking. May be that is why people write here because they do not want to wait.

yes maybe it's a licensed cloudbet casino so they want all active users to play there so I don't make the problem come from my own fault, so like you said don't leave any funds on the casino site if you don't use it anymore, because we are right don't know the value of crypto in the next few years it could be what we leave today can be valuable in the future, always make any mistakes a lesson 

Its useless to retain those inactive accounts since this could ruin their data and maybe they want to see their logs clean that's why they decide to do cleaning which is appropriate thing to do. Incase there is a balance in the account I believe they sent a mail from the email address use by the user to alert them about their remaining funds on their account to withdraw it or be active so that their accounts will not be suspended.

[Slow death]

3 years ago I opened an account on Cloudbet, I made a deposit of about 0.29BTC, I played on the account and reached 0.92BTC. After that I could not log into the account. I wrote to support, and they replied that the account was frozen and that they would contact me via email. After that they stopped responding to my email. Every 2-3 months I send them an email, but no one answers, now I have decided to put an end to the fraudsters. I sent them documents for verification, my ID, selfie with ID, proof of address, but nothing. Can you give me some guidance on where to report this case. I have a lot of evidence and screenshots.

I saw you already posted in the scam accusation section, it's really sad that a casino doesn't respond to customer issues, have you PMed the OP? if you haven't PM the OP I suggest you PM him, he may not be active here on the forum but when you PM he will see if you enter the email he created an account on this forum, although I still think this casino should come here and you answer or they answer you when you contact them at the casino, I particularly stopped using this casino, I'm afraid of having the same fate as you, if they have this bad behavior of not responding to customers then it's not worth having an account in this casino

[piebeyb]

3 years ago I opened an account on Cloudbet, I made a deposit of about 0.29BTC, I played on the account and reached 0.92BTC. After that I could not log into the account. I wrote to support, and they replied that the account was frozen and that they would contact me via email. After that they stopped responding to my email. Every 2-3 months I send them an email, but no one answers, now I have decided to put an end to the fraudsters. I sent them documents for verification, my ID, selfie with ID, proof of address, but nothing. Can you give me some guidance on where to report this case. I have a lot of evidence and screenshots.

I saw you already posted in the scam accusation section, it's really sad that a casino doesn't respond to customer issues, have you PMed the OP? if you haven't PM the OP I suggest you PM him, he may not be active here on the forum but when you PM he will see if you enter the email he created an account on this forum, although I still think this casino should come here and you answer or they answer you when you contact them at the casino, I particularly stopped using this casino, I'm afraid of having the same fate as you, if they have this bad behavior of not responding to customers then it's not worth having an account in this casino

I think the OP has been inactive since last March in this thread, but actually my suggestion is to contact the service support on their website, if the case hasn't been solved I will also of course avoid this

Its useless to retain those inactive accounts since this could ruin their data and maybe they want to see their logs clean that's why they decide to do cleaning which is appropriate thing to do. Incase there is a balance in the account I believe they sent a mail from the email address use by the user to alert them about their remaining funds on their account to withdraw it or be active so that their accounts will not be suspended.

yes that's why i never ask the site to restore everything that's been abandoned so no point in prolonging the real problem it came from my own fault

[worldofcoins]

Hi everyone; I would like to draw your attention to some threads in the scam accusations thread section on this forum. The reputation of cloudlet isn't good enough. A lot of people made their complaints and shared their bad and scammed experiences in the scam accusations section. So I want to request everyone to open that section. Please do not get yourself registered on this site unless you are satisfied with this site.

[Artik_Finance]

I can confirm that the only thing that applies to me is that I am a citizen of the United States.  I travel abroad when playing poker on places like GG poker and party poker and betting on restricted USA sites.  My only proof of residence for the most part recently an apartment back in the USA.

As I stated I do use a VPN when connecting to these sites, and sometimes it defaults to USA but that's all I can think of.  When providing documents the most recent document I had on hand was an expired internet bill that went to my home address in USA and since I haven't been there for about 6 months I just stopped paying internet and that was like the last bill I could find.  I guess it was my mistake but I am looking for ways to prove I have been living abroad and working online in France and Mexico.

Regardless, it is definitely an out and it's not good practice.  It causes all sorts of problems when you freeze and take funds from someone.  This needs to be resolved somehow.  Please, I really really really would like to just move on.  If there's any way you can pay me out, cloudbet, I will appreciate it.  I have sent in the note from my landlord and let me know if there's anything else to show you that I am a US citizen living abroad during these pandemic times.  I appreciate it so much.

As you understand, an overdue Internet bill is not a legitimate document. Using such a document, you will never pass KYC procedures in any casino or exchange. 6 months is too old a document. In general, the Cloudbet website is unavailable in many countries and users are forced to use a VPN if they want to play.

[Solosanz]

Hi everyone; I would like to draw your attention to some threads in the scam accusations thread section on this forum. The reputation of cloudlet isn't good enough. A lot of people made their complaints and shared their bad and scammed experiences in the scam accusations section. So I want to request everyone to open that section. Please do not get yourself registered on this site unless you are satisfied with this site.

Without your post, everyone who read the last page already know many users are discuss about the accusations, also the Cloudbet account already get several neutral feedback to warn other users. Another thing is you're contradicting yourself to let anyone gamble in this site while you're firstly said this casino reputation isn't in good condition. You can give a red tag if you think Cloudbet is scam.

[Coin_trader]

Hi everyone; I would like to draw your attention to some threads in the scam accusations thread section on this forum. The reputation of cloudlet isn't good enough. A lot of people made their complaints and shared their bad and scammed experiences in the scam accusations section. So I want to request everyone to open that section. Please do not get yourself registered on this site unless you are satisfied with this site.

Is all that accusation are already proven? I check already the scam accusation board and I don't find multiple alarming scam accusation against cloudbet aside from the user that doesn't want to use the live support. Cloudbet is not dealing all the accusation here that's way issue is compiled without receiving any answer but that doesn't mean that they are risky for you to do this kind of red tagging while other popular casino such as Rollbit, Duelbits and others has this kind of same accusation without any proof. Scam accusation board is already flooded by unverified reports and most them are violating the casino ToS which is why they are using the forum to gather support through sympathy for there loss.

Only do this if there are multiple verified scam accusation report because this is a FUD since you don't have any solid proof besides random user complaint that backed by nothing.

[worldofcoins]

Hi everyone; I would like to draw your attention to some threads in the scam accusations thread section on this forum. The reputation of cloudlet isn't good enough. A lot of people made their complaints and shared their bad and scammed experiences in the scam accusations section. So I want to request everyone to open that section. Please do not get yourself registered on this site unless you are satisfied with this site.

Without your post, everyone who read the last page already know many users are discuss about the accusations, also the Cloudbet account already get several neutral feedback to warn other users. Another thing is you're contradicting yourself to let anyone gamble in this site while you're firstly said this casino reputation isn't in good condition. You can give a red tag if you think Cloudbet is scam.

I meant it's better to wait before depositing any amount on the website until we hear what cloudbet has to say.
There are some accusations against them which may or may not be true but not having the admin of cloudbet to comment on that seems like a red flag.
I think a neutral tag will do the job.