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Author Topic: Beware of Binance!!  (Read 564 times)
drmarcobelli
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June 10, 2018, 04:30:49 PM
 #61

I had a problem with the SMS too. But it was only once. Not sure why, worked everytime before.
But then I changed to Google Auth, and couldn't be happier. No need to wait for their SMS code.

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June 10, 2018, 06:07:43 PM
 #62

For a second I thought this was a new bug but seems this problem of sms not been received was solved

maybe OP can now lock the thread to avoid necro posting!
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June 10, 2018, 06:19:36 PM
 #63

Refer to:
https://www.reddit.com/r/BinanceExchange/comments/8d50r7/please_help_i_cant_receive_sms_authentication/
https://www.reddit.com/r/BinanceExchange/comments/8d53b7/please_how_do_i_email_binance_support_i_cant_even/
https://www.reddit.com/r/BinanceExchange/comments/8d4x8d/cant_log_into_binance/

They all seem to have the same issue as you are having, and the main problematic countries seem to be India and Pakistan, although probably not just limited to those two countries. What's the response customer support is giving you at the moment? Have you included all the necessary info in your support request?

You will just have to wait for them to fix their SMS confirmation system, I guess. There isn't a whole lot you can do if you are using SMS as 2fa. Binance will probably not compensate for any losses incurred.

To avoid this in the future, I think you just need to get Google Authenticator.
Well i am also from India but i never faced any issues like that...i strongly believe and trust binance and if some users are facing this problem i am pretty sure that they will solve this issue very soon....try contacting binance on telegram as well.
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June 10, 2018, 11:51:07 PM
 #64

Most of the times the problem with receiving SMS can be a network problem.SMS authentication requires 3rd party involvement, so you can't blame binance for this and call it a bug.
Use gAUTH or authy like apps for authentication, then you won't face any such "bugs" again.
IMO, Binance is the best trading platfrom. Nothing is perfect.
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June 11, 2018, 01:53:14 AM
 #65

I have read a lot of bugs in Binance.... and now it happened to me.
 I can't log in to my account because Binance is not sending SMS.
I thought i was the only one facing this kind of problem but after reading through this forum I've realized that some of the users are also getting this kind of problem then sharing it to get a closer look on the problem and if not reporting it was the best choice thank you again for sharing. I really recommend browsing through the internet before putting your money away.

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June 13, 2018, 05:55:32 AM
 #66

I have read a lot of bugs in Binance.... and now it happened to me.
 I can't log in to my account because Binance is not sending SMS.
 I opened many tickets and only receive automatic response.

Send a direct Message in Twitter... and nothing... not a word.
Tried to access from my mobile, desktop, laptop, and even a new browser... no SMS to access...
Its been like 6 hours now.

I even lost my chance of selling my Ncash when it began to fall.... thanks to Binance

 I read in Steamit that I could access via this  link:
https://www.binance.com/hw_login.html

Anyone knows if that link is legit??

Here is the article:
https://steemit.com/binance/@topproducerzone/binance-login-fix

I strongly recommend CAUTION when trading in Binance...



Perhaps, you just experienced a sudden maintenance of Binance. Binance won't make things like that and it will ruin their reputation and lose all their users. Just make sure that you are not a staff of another exchange because it sounds you don't know what you are saying.

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June 13, 2018, 08:20:55 AM
 #67

I have accounts nearly every crypto exchange, but i didn't face with any security problem with Binance. 2FA, email and 2 minutes restrict for withdrawal is some of good examples of binance.

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June 13, 2018, 12:58:14 PM
 #68

I also experienced that just some few days ago. I tried to login and the SMS came in very late, had to do it several times. I think they really should have a look at that because it dangerous for traders.

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June 14, 2018, 02:28:43 AM
 #69

I also experienced that just some few days ago. I tried to login and the SMS came in very late, had to do it several times. I think they really should have a look at that because it dangerous for traders.

Sometimes it is delaying because of server lag but this is not major problem. They are doing their best inorder to make their customers happy, if it is taking time better send a support ticket to them.


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June 16, 2018, 07:40:13 AM
 #70

I also experienced that just some few days ago. I tried to login and the SMS came in very late, had to do it several times. I think they really should have a look at that because it dangerous for traders.

Sure if all of the people who experienced the same problem will reach to their team, and this issue will be addressed, they could fix it.
Normally, a certain exchange may experience an issue, but what separates a good exchange from the others is, how responsive the team is when theres an issue.
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June 16, 2018, 02:35:55 PM
 #71

Binance seems to be working fine to me. I've been using Binance for months now and so far so good. My log in was smooth. Just had a problem when i sell and buy at market price. Sometimes you see insufficient funds message. Anyway, it's just a minor issue. I think it's normal to happen when high volume exchange is taking a lot of volume from traders which makes the server to lag. But this should be fixed soon because a lot of money lose because of this system glitch. Binance should be atleast be fast on responding to any customers complain.

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June 19, 2018, 09:47:15 AM
 #72

This subject is very misleading  Huh Maybe you should have asked for help/information about your problem instead of Beware of Binance!! or maybe google around to see if there is a solution to your problem.
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June 19, 2018, 08:19:43 PM
 #73

my first thought was....Someone Got Scammed but i am wrong, just because the Titles.
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June 19, 2018, 09:26:17 PM
 #74

Binance does deserve a lot of credit for having extremely fast trades and huge growth without a lot of issues.  I personally haven't had any issues using them.
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June 20, 2018, 04:13:27 AM
 #75

Binance seems to be working fine to me. I've been using Binance for months now and so far so good. My log in was smooth. Just had a problem when i sell and buy at market price. Sometimes you see insufficient funds message. Anyway, it's just a minor issue. I think it's normal to happen when high volume exchange is taking a lot of volume from traders which makes the server to lag. But this should be fixed soon because a lot of money lose because of this system glitch. Binance should be atleast be fast on responding to any customers complain.

Their problems wasn't solve but for me i was through with it and the issue about binance was no more since it was buggy at first when they some kind updated their server so yeah we've faced through some serious issues but those issues might be solved already and i would like to know OP if you are still facing this right now.

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June 20, 2018, 07:05:41 PM
 #76

I experienced this same issues you raised in this thread  about three months ago when I transferred my tokens there for trading.  I have successfully convert the tokens to bitcoin but to get bitcoin to my wallet become a problem because of SMS authentication.  What I do is to reset my accounts and change my phone number.  I think the problem is not from binance but from your services provider. 

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June 20, 2018, 08:41:20 PM
 #77

The faction of crypto that you cannot trade sucks on Binance.  I guess this is to make trades faster but I have all these remnants because of it so Beware of this Smiley
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June 21, 2018, 05:01:49 AM
 #78

I have read a lot of bugs in Binance.... and now it happened to me.
 I can't log in to my account because Binance is not sending SMS.
 I opened many tickets and only receive automatic response.

Send a direct Message in Twitter... and nothing... not a word.
Tried to access from my mobile, desktop, laptop, and even a new browser... no SMS to access...
Its been like 6 hours now.

I even lost my chance of selling my Ncash when it began to fall.... thanks to Binance

 I read in Steamit that I could access via this  link:
https://www.binance.com/hw_login.html

Anyone knows if that link is legit??

Here is the article:
https://steemit.com/binance/@topproducerzone/binance-login-fix

I strongly recommend CAUTION when trading in Binance...


Well sometimes, its the problem of your mobile carrier, so my suggestion would to wait a day or so, and then try again. If does not help bombard the technical support of Binance until they find a solution for you, but be sure to have a strong argument base and proofs to support it.
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June 21, 2018, 05:41:22 PM
 #79

Binance seems to be working fine to me. I've been using Binance for months now and so far so good. My log in was smooth. Just had a problem when i sell and buy at market price. Sometimes you see insufficient funds message. Anyway, it's just a minor issue. I think it's normal to happen when high volume exchange is taking a lot of volume from traders which makes the server to lag. But this should be fixed soon because a lot of money lose because of this system glitch. Binance should be atleast be fast on responding to any customers complain.

Their problems wasn't solve but for me i was through with it and the issue about binance was no more since it was buggy at first when they some kind updated their server so yeah we've faced through some serious issues but those issues might be solved already and i would like to know OP if you are still facing this right now.
Each user do experience some problems and might not being experience for some thats why they cant make such comment. Even me do experience problems with binance but not really a major thing but it was already resolved and this is just a basic thing on where exchanges should do. Basing out on the current popularity or standing of binance this is one of the most reputable exchangers as of now they do retain it by giving out good service into its users. Same question for op yet he didnt give any update regarding on this.


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HiamPlutooo
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June 21, 2018, 09:59:53 PM
 #80

Also very very bad idea to use SMS 2FA becoz anyone can take over ur phone number and hijack ur account. U should do Authenticator 2FA instantly.
Yeah agree with you. With SMS 2FA, messages often arrive late, sometimes for an hour. With Google Authy, you can log in faster, and more secure.
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