Hoax or not I still second it. IE users are the ones calling support because their "deeloos" are getting slow.
Back in my early tech support days I had a caller I'll never forget call me to ask how to "connectificate my thinkbook to da weefee"
It took several minutes just to figure out if she was in fact using a thinkpad or a macbook, and another several to figure out that "weefee" meant WiFi... As it turns out it was a macbook, so perhaps we should extend the cliche to "people who use whatever came with the computer" instead of specific products. I 100% guarantee you that woman bought the computer because it was shinier than the one next to it.
P.S. This isn't me spewing mac-hate, I've built my share of hackintoshes, this is me spewing stupid-noob-hate and that my friends is cross-platform