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Author Topic: Coinbase locked my account for 24 hours?  (Read 1193 times)
tmzn32
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November 19, 2013, 02:42:17 AM
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When trying to log in, coinbase was not sending the code needed to validate my sign in.  I had to install Authy on my smartphone and when finally able to sign it, I'm now locked out for 24 hours? which is a LONG time in the bitcoin market. 
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November 19, 2013, 06:47:13 AM
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Hey, sorry that happened to you. However, I'm super glad Coinbase lets me use 2FA(Two factor authorization) and performs a lockout if I fail it. I'm curious, did they notify you by email of the lockout? I'd like to be notified if someone tried to break into my account.
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November 19, 2013, 07:24:54 AM
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When trying to log in, coinbase was not sending the code needed to validate my sign in.  I had to install Authy on my smartphone and when finally able to sign it, I'm now locked out for 24 hours? which is a LONG time in the bitcoin market. 
If you not message from coinbase, you should select a call to your phone. Sometimes I do not get message.
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November 22, 2013, 02:57:46 AM
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If you think 24hrs is bad, try a week now for mine! Angry I don't enjoy having to vent about it, but this is getting ridiculous.

A few weeks back, I finally added a cell number for SMS via the Coinbase site. Unfortunately, now I can't use that number and Coinbase logged me out before I could change it. I couldn't use Authy to add it, since I don't even own a cellphone! I never will own one of the wretched things either. I joined Coinbase before they even had the stupid mandatory 2FA and was unpleasantly surprised by its forced addition. Every other place I have been, has an opt out for 2FA and I always opt out. So apparently, since I added the number via Coinbase, I can't change it now! Their only available option is to change it via Authy! ARG! Sad

I replied to my initial support ticket about the 2FA last Friday, sent a new request on Monday and even tried the public support on Thursday morning. Still no response from anyone. I am just completely locked out of my account and my BTC. This just makes me hate cellphones even more, lol.

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November 22, 2013, 05:06:51 AM
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may be always be patient next time.

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