ralle14
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Metawin.com
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April 25, 2019, 10:05:50 PM
Last edit: April 25, 2019, 11:03:32 PM by ralle14 |
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I sent an email to your support desk, but am hoping to have my issue looked at immediately. I have had an account on nitrogen for over 2 years, never with any issues. Today I deposited some money and when I went to place a bet, received a message that my account had been frozen. I never received any notice of this freezing and it caught me by complete surprise. If I don't have my account unfrozen immediately, I will be forced to withdraw all funds from the site - if it will even allow me to withdraw my own funds - which is a huge inconvenience. Thanks,
When you're account is frozen afaik all of your withdrawals will be rejected since they do things manually on their end. They usually leave a message under the support page when your account gets frozen I know this because it happened to me twice already after messaging their support the next day it was unlocked. If you didn't do anything that is against their rules then they will unlock your account eventually. |
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NitrogenSports (OP)
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Nitrogen Sports Forum Rep
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April 26, 2019, 01:34:53 AM |
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I sent an email to your support desk, but am hoping to have my issue looked at immediately. I have had an account on nitrogen for over 2 years, never with any issues. Today I deposited some money and when I went to place a bet, received a message that my account had been frozen. I never received any notice of this freezing and it caught me by complete surprise. If I don't have my account unfrozen immediately, I will be forced to withdraw all funds from the site - if it will even allow me to withdraw my own funds - which is a huge inconvenience. Thanks,
Hi Tron26, please send us your Nitro ID and the email address that you used to contact our support team via PM for further assistance. Thank you! -Kevin |
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edisystem
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Free Crypto in Stake.com Telegram t.me/StakeCasino
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April 27, 2019, 12:57:37 PM |
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How long you fix the site? It's been 5 hours and still no update for the site and my funds stuck on your site.
This is saturday man, so many good soccer matches today, please fix it fast. Any update or ETA on when site will be up??
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NitrogenSports (OP)
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Nitrogen Sports Forum Rep
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April 27, 2019, 02:48:10 PM |
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How long you fix the site? It's been 5 hours and still no update for the site and my funds stuck on your site.
This is saturday man, so many good soccer matches today, please fix it fast. Any update or ETA on when site will be up??
Hi! We understand your frustrations and we apologize for the inconveniences caused. We are working very hard to get the site back up again. Players need not worry as we will be back up normally soon. Thank you for your patience. -Kevin |
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DUPONDIUS
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April 27, 2019, 04:06:49 PM |
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Connection timed out The initial connection between Cloudflare's network and the origin web server timed out. As a result, the web page can not be displayed. Ray ID: 4ce203471e90c679 Your IP address: 83.51.240.165 Error reference number: 522 Cloudflare Location: Madrid For more information, please contact us on Twitter or email: support@nitrogensports.euHELP ME! |
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koshgel
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April 27, 2019, 04:23:29 PM |
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Heritagesports.eu is a good alternative to nitrogenshits
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DUPONDIUS
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April 27, 2019, 04:57:32 PM |
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NitrogenSports (OP)
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Nitrogen Sports Forum Rep
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April 27, 2019, 05:00:53 PM |
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Connection timed out The initial connection between Cloudflare's network and the origin web server timed out. As a result, the web page can not be displayed. Ray ID: 4ce203471e90c679 Your IP address: 83.51.240.165 Error reference number: 522 Cloudflare Location: Madrid For more information, please contact us on Twitter or email: support@nitrogensports.euHELP ME! Hi! The site is currently experiencing a downtime, but we are working hard to get the site back up as soon as possible. We apologize for the inconvenience and you may find more details on our Twitter. Thank you. -Kevin We know that this has been a tough period for all the players and even for us and we apologize for the inconveniences. We will be back up normally soon. Thank you. -Kevin |
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DUPONDIUS
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April 27, 2019, 05:04:39 PM |
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kerrywoodwins20
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April 27, 2019, 08:11:48 PM |
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My bet has been over for 11 hours and no grade.
WTF is going on here???
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kerrywoodwins20
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April 27, 2019, 08:51:07 PM |
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I just had 0.48 BTC frozen and locked because of a violation in chat where I was trying to get my betslip graded after a 12 hour wait?
Are you guys serious Nitrogen?
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kerrywoodwins20
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April 27, 2019, 09:07:35 PM |
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I just had 0.48 BTC frozen and locked because of a violation in chat where I was trying to get my betslip graded after a 12 hour wait?
Are you guys serious Nitrogen?
Everyone be very careful with this sportsbook. Their reaction to holding a player's funds hostage for 12 hours because of down time was to lock them out of their account, freeze their funds, and make them wait even longer due to a supposed CHAT VIOLATION? What a complete fucking joke. |
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kerrywoodwins20
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April 27, 2019, 09:36:32 PM |
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I just had 0.48 BTC frozen and locked because of a violation in chat where I was trying to get my betslip graded after a 12 hour wait?
Are you guys serious Nitrogen?
Everyone be very careful with this sportsbook. Their reaction to holding a player's funds hostage for 12 hours because of down time was to lock them out of their account, freeze their funds, and make them wait even longer due to a supposed CHAT VIOLATION? What a complete fucking joke. Can't log into my account. Can't access my 0.476 bitcoin. Can't withdraw. All because an admin froze my account due to a chat violation for having the nerve to wanting my bet graded 12 hours after it completed. It'd be hilarious if it wasn't so disgustingly stupid. |
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Btcisup
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April 27, 2019, 11:12:50 PM |
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Deposited. Has multiple confirmations. Not even showing in my account. When asking chat mod what's up. Blamed it on the block chain. When I said no, it has confirmations what do you think they did? Chat banned me for "insults". Folks a legitimate business and sportsbook does not do this. The say sorry and see what the issue is. When they want you to shut up and go away there is a reason. Im sure the nitro rep will apologize here, blah blah blah but this is seriously shady. Going to post this to twitter, Reddit, and Facebook as well. Nice try nitro!? But not me....
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kerrywoodwins20
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April 27, 2019, 11:17:38 PM |
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Deposited. Has multiple confirmations. Not even showing in my account. When asking chat mod what's up. Blamed it on the block chain. When I said no, it has confirmations what do you think they did? Chat banned me for "insults". Folks a legitimate business and sportsbook does not do this. The say sorry and see what the issue is. When they want you to shut up and go away there is a reason. Im sure the nitro rep will apologize here, blah blah blah but this is seriously shady. Going to post this to twitter, Reddit, and Facebook as well. Nice try nitro!? But not me....
Yep. I don't really care if they chat ban me. That's their right. But they froze my funds and locked my account because I did something they didn't like in chat (which was ask why a game that ended 12 hours ago wasn't graded). That's criminal. It's indefensible. |
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NitrogenSports (OP)
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Nitrogen Sports Forum Rep
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April 28, 2019, 01:09:53 AM |
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Hello everyone! The site has been back up since 4 PM EST. We apologize for any inconveniences that this has caused and thank you for your understanding. -KevinDeposited. Has multiple confirmations. Not even showing in my account. When asking chat mod what's up. Blamed it on the block chain. When I said no, it has confirmations what do you think they did? Chat banned me for "insults". Folks a legitimate business and sportsbook does not do this. The say sorry and see what the issue is. When they want you to shut up and go away there is a reason. Im sure the nitro rep will apologize here, blah blah blah but this is seriously shady. Going to post this to twitter, Reddit, and Facebook as well. Nice try nitro!? But not me....
Yep. I don't really care if they chat ban me. That's their right. But they froze my funds and locked my account because I did something they didn't like in chat (which was ask why a game that ended 12 hours ago wasn't graded). That's criminal. It's indefensible. Hi! I received word from our support team that the deposited amount is now reflected on your account. I am also sorry to hear that you did not have a great time on the platform. Please send us a PM to discuss this matter more. Thank you for your understanding. -Kevin
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kerrywoodwins20
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April 28, 2019, 01:15:14 AM |
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Hello everyone! The site has been back up since 4 PM EST. We apologize for any inconveniences that this has caused and thank you for your understanding. -Kevin
That's a lie and you didnt address very serious issues here. |
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NitrogenSports (OP)
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Nitrogen Sports Forum Rep
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April 28, 2019, 01:22:05 AM |
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Hello everyone! The site has been back up since 4 PM EST. We apologize for any inconveniences that this has caused and thank you for your understanding. -Kevin
That's a lie and you didnt address very serious issues here. Hi Kerrywoodwins20, I have included it on the post above. Also, there are players who were able to log back on the site at around 4 PM EST. Are you encountering issues in accessing the site? Please send us a PM for further assistance, along with your Nitro ID. Thank you! -Kevin |
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marlboroza
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April 28, 2019, 07:38:02 PM |
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Where can we find information about your company?
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NitrogenSports (OP)
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Nitrogen Sports Forum Rep
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April 29, 2019, 01:16:25 AM |
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Where can we find information about your company?
Hi Marlboroza, you may find more information about us on our FAQ page and on this page. Thank you! -Kevin |
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