Hey everyone,
Thanks for letting us know of the downtime that you're experiencing! Many of our users are still able to access the website, and are active in our chat. This seems to be isolated to certain regions. We're looking into the issue, and appreciate your patience in the meantime.
Great. What about my exchange wager then?
Hey there; if you'd like to PM us with the details, I'd be happy to investigate any open Exchange wagers for you.
And what about the support ticket I sent 11 hours ago that has not been acknowledged?
We apologize for any delay, but support tickets can take up to 24 hours to respond to depending on the nature of the inquiry. As you know, we try to be as transparent and accessible as possible; I'm sure someone will respond to you shortly.
Thanks so much for your understanding!