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alpinemo (OP)
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June 15, 2018, 06:56:03 PM
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Hi everyone,

One hashboard on one of my S9 miners is out. I contacted Bitmain by email and they keep sending me to the webpage with instructions on shipping the miners.

I am in the USA. There are two repair locations in California and one in Washington state. I tried calling them to confirm before sending out the miner but they don't respond to the phone.

The miner is still under warranty.

Anyone else with experience in sending a faulty miner for repair under warranty?

Please help me out. Thanks.
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June 15, 2018, 09:24:18 PM
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I've sent to the California location.  Zero communication but received replacement equipment directly from China 2-3 weeks later.
Mined for a living since 2017.  Dabbled for years before that.
Linux admin since 0.96 kernel and Slackware distributions on (4) floppies...
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