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Author Topic: Double fund (deposit) on same BTC address in BTCCHINA. OOPS!  (Read 1418 times)
bark
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December 09, 2013, 07:34:03 AM
 #1

I send first deposit (in BTC) on btcchina.com to address written big bold letters in my account. When it confirms 4 times I decide to send another portion. I refreshed the browser, there was the same input address written big bold letters. I copied and used them again. And initiate second sending onto it too.

But when confirmations of first payment come enough input address is changed.

My second payment is already initiated with first (now invalid) address as recipient.   I say “initiated” because transfer not yet stated – it was delayed (on my side - webmoney) for 6 hours, but it will be fired soon. And I cannot stop it or change it.

Okey, I'm dumb. But what I am gonna do now? I already wrote to support@btcchina.com and to the webmoney support – but there is now answer for now. And the time is running out. Second payment will be started in less an hour.

What if payment fires? Is first address is still binded with my btcchina account? What I am gonna do now? Please, help.
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joesmoe2012
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December 10, 2013, 01:16:33 PM
 #2

Any update on this?

bark
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December 10, 2013, 01:44:53 PM
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Wow, i was pretty sure that i closed this topic and wipe my message of.

Well, in about 10 minutes before sending fires, webmoney support contacts me and manage to remove my transaction from queue.
God bless lags in webmoney transactions! Smiley

Anyway, btchina support still has no answer. Just silence. If I can't manage it by myself, they would not help, as i can see.
Be careful with btcchina.
DeboraMeeks
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December 11, 2013, 04:19:45 AM
 #4

it's good that Webmoney people cancelled the transaction before it passed through. BTChina support and employ number are most likely limited compared to the number of customers they have and therefore support is delayed so they might not be the best in short term support.
justforbtc
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December 14, 2013, 08:40:03 PM
 #5

Just write an email to btcchina for double funds to an address. they could help.

If still have problem, i could help you write email to btcchina in CHINESE. I am a user of btcchina as well. I wrote several emails(sure in chinese) to btchina and got replay within a day.
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