ALLMINE INC - FPGA Cryptominer

[senseless]

Images of the work I've done tonight. All the units on the systems + the completed units on the racks = about 250.

I've been awake for 24+ hrs working to get these boards ready. So, this might seem a little harsh.... I don't have the time to please everyone. I've chosen to care about the people who still are my customers than those who requested refunds. You'll get your refunds. When I've had time to sleep, shower, brush my teeth and get all these boards out... Until then, please escort yourselves to the back of the bus.

https://imgur.com/a/ynp9atq

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[oomurashin]

Images of the work I've done tonight. All the units on the systems + the completed units on the racks = about 250.

I've been awake for 24+ hrs working to get these boards ready. So, this might seem a little harsh.... I don't have the time to please everyone. I've chosen to care about the people who still are my customers than those who requested refunds. You'll get your refunds. When I've had time to sleep, shower, brush my teeth and get all these boards out... Until then, please escort yourselves to the back of the bus.

https://imgur.com/a/ynp9atq

great!

But the problem is not to contact the customer.
As long as you keep expensive funds, you should deal with inquiries from customers.
I sent e-mails to Allmine-sales many times, but in the end I did not get an answer. It can not be helped even if it seems to be distrustful.

If you are busy because it is busy, you should take measures such as hiring a corresponding person. It will be a problem because I will not do such a thing. I trust about your products, but I can not trust your company.  Although BITMAIN has caused various problems, communication with customers is extremely polite and product shipping will not be delayed. That is one of the major reasons that companies maintain market share.

At Discord I was fortunate to be able to hear directly from you, but many customers are frozen in money.
There will be obligation to widely explain the circumstances. 

[vuli1]

sorry but refunds has to be procesed in a certain time.  Refunding costumers will wait 6 months because you do other work. Understandable, you are not a robot, but still... get some help.

[senseless]

I could be talking to customers about the products or shipping customers their products. I think the customers (and myself) would prefer that things ship.

[revenant2017]

Can someone link the discord channel of this? Do you ship outside the U.S? I'm interested to be part on the 2nd batch or maybe those who already given up hopes in 1st batch.

[colomine]

@senseless, I hope those who are looking for refund would not need to wait for waterblocks delivery issue to be resolved. And then for installation of those. And then for what comes next after that.
 Please confirm.

Can someone link the discord channel of this? Do you ship outside the U.S? I'm interested to be part on the 2nd batch or maybe those who already given up hopes in 1st batch.

@revenant2017
https://discordapp.com/channels/439880012183896075/452400609275019265
Send me a message on DIscord (@Cryptoman#0825)

To get my money back sooner I will gladly sell you my 4 FPGAs from the 1rst batch at original price (non-RAM BCU1525). EU or US or Canadian wire transfer. If Paypal then the price +plus Paypal fee.
Price is 3,350 per item. But I need to ask if they haven't been sold yet by the Allmine/ SQRL. I am waiting for refund anyway therefore  I do not know what the latest news are. But as I understand, the joint venture has already sold out everything that was supposed to be refunded  a week or more ago.
Would be great if the Allmine and SQRL could confirm if they have resold everything already.

 

[revenant2017]

@senseless, I hope those who are looking for refund would not need to wait for waterblocks delivery issue to be resolved. And then for installation of those. And then for what comes next after that.
 Please confirm.

Can someone link the discord channel of this? Do you ship outside the U.S? I'm interested to be part on the 2nd batch or maybe those who already given up hopes in 1st batch.

@revenant2017
https://discordapp.com/channels/439880012183896075/452400609275019265
Send me a message on DIscord (@Cryptoman#0825)

To get my money back sooner I will gladly sell you my 4 FPGAs from the 1rst batch at original price (non-RAM BCU1525). EU or US or Canadian wire transfer. If Paypal then the price +plus Paypal fee.
Price is 3,350 per item. But I need to ask if they haven't been sold yet by the Allmine/ SQRL. I am waiting for refund anyway therefore  I do not know what the latest news are. But as I understand, the joint venture has already sold out everything that was supposed to be refunded  a week or more ago.
Would be great if the Allmine and SQRL could confirm if they have resold everything already.

 

Thanks for linking the channel and to your offer. However, I am more interested to dealing with them directly so if there's any problems, I know who look for. Anyway I wish all of those who requested for refunds will get refunded. There will be people to fill that slot if given the chance. Also, i'm still disposing GPU's so i'm not in a rush.

Edit: Discord Channel link don't work. Anyone have invite link?
Edit 2 : Ok. Done some few research. Figured out there's a September batch at blockbox.cat website.
Edit 3:  Got an invite link. Thanks!

[Hueristic]

@senseless

Thx for the update. 

Get some sleep. 

[senseless]

@senseless, I hope those who are looking for refund would not need to wait for waterblocks delivery issue to be resolved. And then for installation of those. And then for what comes next after that.
 Please confirm.

Can someone link the discord channel of this? Do you ship outside the U.S? I'm interested to be part on the 2nd batch or maybe those who already given up hopes in 1st batch.

@revenant2017
https://discordapp.com/channels/439880012183896075/452400609275019265
Send me a message on DIscord (@Cryptoman#0825)

To get my money back sooner I will gladly sell you my 4 FPGAs from the 1rst batch at original price (non-RAM BCU1525). EU or US or Canadian wire transfer. If Paypal then the price +plus Paypal fee.
Price is 3,350 per item. But I need to ask if they haven't been sold yet by the Allmine/ SQRL. I am waiting for refund anyway therefore  I do not know what the latest news are. But as I understand, the joint venture has already sold out everything that was supposed to be refunded  a week or more ago.
Would be great if the Allmine and SQRL could confirm if they have resold everything already.

Non-ram bcu with stock heatsink would have shipped earlier this week. But the buyer is taking a big risk that you even have an fpga order.

@senseless

Thx for the update.  

Get some sleep.  

Thanks finally left to sleep. Back at it tomorrow.

[senseless]

sorry but refunds has to be procesed in a certain time.  Refunding costumers will wait 6 months because you do other work. Understandable, you are not a robot, but still... get some help.

3 weeks != 6 months. We've been busy this month doing the things necessary to ship. Yes, shipping takes priority... For a multitude of obvious reasons.

[senseless]

Can someone link the discord channel of this? Do you ship outside the U.S? I'm interested to be part on the 2nd batch or maybe those who already given up hopes in 1st batch.

https://discord.gg/RK9bDsT

[cedivad]

Think of this  - as customers we are only considered when we have paid. We do not say "sorry i will pay in 2-3 weeks or may be later when and if I get paid, may be, but please send the goods today".

From my point of view, you, and customers asking for refunds after their hardware has been manufactured in general, are a liability. When manufacturing something you need to part with your money months before having hardware in hand. You most likely will try to part with only as much money as it is going to end up making you money, so you will use customer preorders to gauge how many units need to be in the batch. A customer asking for a refund after the order is sent to the CM and before it is delivered creates a cashflow problem. It's easy to see how that problem could become very critical if you don't have deep pockets and if you can't swiftly resell the cancelled units.

[yrk1957]

Think of this  - as customers we are only considered when we have paid. We do not say "sorry i will pay in 2-3 weeks or may be later when and if I get paid, may be, but please send the goods today".

From my point of view, you, and customers asking for refunds after their hardware has been manufactured in general, are a liability. When manufacturing something you need to part with your money months before having hardware in hand. You most likely will try to part with only as much money as it is going to end up making you money, so you will use customer preorders to gauge how many units need to be in the batch. A customer asking for a refund after the order is sent to the CM and before it is delivered creates a cashflow problem. It's easy to see how that problem could become very critical if you don't have deep pockets and if you can't swiftly resell the cancelled units.

Yeah, but a business venture is supposed to account for cancellations/refunds when there are manufacturing delays. You can't have your Customers having all the downside where literally time is money.

I am not faulting Allmine. I am sure they are hard at work and doing their best, just pointing out this argument is in-correct.

[colomine]

Think of this  - as customers we are only considered when we have paid. We do not say "sorry i will pay in 2-3 weeks or may be later when and if I get paid, may be, but please send the goods today".

. A customer asking for a refund after the order is sent to the CM and before it is delivered creates a cashflow problem. It's easy to see how that problem could become very critical if you don't have deep pockets and if you can't swiftly resell the cancelled units.

@cedivad, I have asked before it was manufactured, way before. I do not see how my refund request that has still not been fulfilled has damaged anybody but me. They were pretty clear: "sorry  looser, we have no more money to pay you, you have to wait". This was more than 2 months ago and I am still waiting, when the  reason for excuse does not exist any more. (Coz they have already resold everything plus have received frozen funds from Paypal orders).  
Now the new thing is, they unilaterally  decided to set  priorities differently again, instead of hiring couple more people to do the refunds part. Why is that customer's problem ?
Honestly, if they can't hire an employee to do a refund, I would pay for it myself,  just to get my money. Damn I would pay for the whole 8 hours of work, even if it only takes 3-5 minutes to process a refund.

[cedivad]

Yeah, but a business venture is supposed to account for cancellations/refunds when there are manufacturing delays. You can't have your Customers having all the downside where literally time is money.

Absolutely. And it looks like they will be doing it shortly, so I don't see a problem with it. Your customers are not facing any more downside than you are, they preordered and changed their mind, they can wait some time before getting their money back independently of time being money due to their gambling addiction. I wait a couple of months all the time for my own refunds. I sometimes even process refunds and never had anyone complaining if it wasn't done right away because of time being money. They were just happy they got their money back. Some of those refunds had been sitting on a shelf for a good couple of months before I got to them, same story as here, I was busy with more important things.

Also, I'm assuming we are talking about 3 weeks here, two months would be getting a bit much. I honestly have no idea.

[senseless]

Also, I'm assuming we are talking about 3 weeks here, two months would be getting a bit much. I honestly have no idea.

I'm assuming we are talking about 3 weeks here, two months would be getting a bit much. I honestly have no idea.

Some general info

#1) Orders were placed between June 6 - Sept.  - 5 mo since first order
#2) First refund requests happened around last day of Aug (could be considered Sept 1) - we're about 45 (49 to be precise) days since Sept 1.
#3) Most of the refunds have already been processed (80-90% -- there are still a lingering few)

The worst are when people request refunds, harass you about getting it, then "change their mind" and want to get units. Like, I get it, consumer protection laws are there to protect consumers. But to be expected to deal with this insanity is far more senseless than me.

I've been regularly working 36+ hours straight to make this happen. If it were possible I'd just forego sleeping and eating entirely. Unfortunately that would probably result in me going to the hospital which would cause added delays. We'll get everything processed. But right now -- CUSTOMERS -- come first.

[melpheos]

Some general info

#1) Orders were placed between June 6 - Sept.  - 5 mo since first order
#2) First refund requests happened around last day of Aug (could be considered Sept 1) - we're about 45 (49 to be precise) days since Sept 1.
#3) Most of the refunds have already been processed (80-90% -- there are still a lingering few)

The worst are when people request refunds, harass you about getting it, then "change their mind" and want to get units. Like, I get it, consumer protection laws are there to protect consumers. But to be expected to deal with this insanity is far more senseless than me.

I've been regularly working 36+ hours straight to make this happen. If it were possible I'd just forego sleeping and eating entirely. Unfortunately that would probably result in me going to the hospital which would cause added delays. We'll get everything processed. But right now -- CUSTOMERS -- come first.

 ༼ つ ◕_◕ ༽つ senseless TAKE MY ENERGY ༼ つ ◕_◕ ༽つ

[colomine]

Some general info

#1) Orders were placed between June 6 - Sept.  - 5 mo since first order
#2) First refund requests happened around last day of Aug (could be considered Sept 1) - we're about 45 (49 to be precise) days since Sept 1.

Strange.  I just checked my documents and emails.  I  requested my refund on August 13th. And the order was paid on June 15th (payment receipt confirmed June 19th)

Also, could anybody tell me  what 3 weeks timeframe do people mean in this thread? What is it exactly? And when does it start?

Non-ram bcu ...But the buyer is taking a big risk that you even have an fpga order.

We actually did it already a few times, Jess from SQRL helped a lot and supervised the transaction. This way customer knew before paying that the order existed, then the money were paid and the contact info was changed internally on joint venture end.  It always involved somebody from the joint venture therefore nobody got hurt except that i had to do those absolutely unnecessary steps to get my money.

Non-ram bcu with stock heatsink would have shipped earlier this week.

So, this means my cards are not only resold but already shipped to the new customers?

[dazzmore]

Looks like someone spent some money they did not own, then products got delayed and now they can't pay back the interest. I'd call the credit company, maybe they have some sort of grace period, and hopefully you get your refund before then.

[senseless]

Some general info

#1) Orders were placed between June 6 - Sept.  - 5 mo since first order
#2) First refund requests happened around last day of Aug (could be considered Sept 1) - we're about 45 (49 to be precise) days since Sept 1.

Strange.  I just checked my documents and emails.  I  requested my refund on August 13th. And the order was paid on June 15th (payment receipt confirmed June 19th)

Also, could anybody tell me  what 3 weeks timeframe do people mean in this thread? What is it exactly? And when does it start?

Non-ram bcu ...But the buyer is taking a big risk that you even have an fpga order.

We actually did it already a few times, Jess from SQRL helped a lot and supervised the transaction. This way customer knew before paying that the order existed, then the money were paid and the contact info was changed internally on joint venture end.  It always involved somebody from the joint venture therefore nobody got hurt except that i had to do those absolutely unnecessary steps to get my money.

Non-ram bcu with stock heatsink would have shipped earlier this week.

So, this means my cards are not only resold but already shipped to the new customers?

If you requested a refund that early you should have been one of the first. I'll find out on monday from SQRL why you haven't been refunded yet. Can you PM me your order details?

I have no idea if your cards were shipped to the new customers or not. I can find out though.