partizan30 (OP)
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January 02, 2018, 11:04:43 PM Last edit: January 02, 2018, 11:18:48 PM by partizan30 |
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cryptonator is Fake ! i lose all my coins in cryptonator.com : 650 ripple & 52000 dogecoin , near $ USD 2000 now i lose
There is no support for cryptonator.com , this online wallet is only a robot ...( or may be they are robber ?!)
I enabled 2 step verification via google app authentication to log in , on my account ....
but after enabled it from the site , i did not received the code on my Mobile !!!! Huh Huh Huh Huh Huh
so i can not log in now .. i do not have access to my coins
there is no support team for this online wallet els one robot can not do anything
.. bcs i contact them many times submit request them : i do not receive the code on my mobile please send verification code to my email or disable it manually
no one reply me , only i received a ticket no from their robot said :
"" ===========SUPPORT IS OVERLOADED WITH REQUESTS. FIRST RESPONSE TIME 48-72 HOURS=============
Hello
Thanks for reaching out!
Your request (79293) has been received and is being reviewed by our support staff. We strive to answer all e-mail support requests within one business day.
""""
But not happen anythings in future ... no one reply
every one leave this fake online wallet
cryptonator.com is fake and scam !
You will lose whole of your money one day !
hold your money in your personal wallet .
cryptonator.com is fake and scam !
No funds, no reply, nothing !
i lost all my coins 650 coins of ripple & 52000 dogecoins near 2000 $ now , i lost all of them , i can not log in my account.... bcs cryptonator support do not reply me ... , do not recice authentication code on my mobile , also i forgot to write my secret key else where , so i do not receive authentication code on my mobile and can not log in ...
i contact over 10 times to help desk of cryptonator.com ... but no one replied me yet after 30 days ...
I think they steal my 650 ripples & 52000 doge coins ,,,, they do not want to reply me
every body cryptonator have no support at all ... it is only a software program and robot ... no human work in this wallet ( or they are robber )
if one day accured a problem for your account , log in ... there is no human to answer you !
extreme alarm ... cryptonator.com is a big scam ! leave it ASAP !
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dokie
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January 23, 2018, 05:52:37 PM |
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STAY AWAY from CRYPTONATOR and be SAFE - they are really stealing money, not responding to tickets... I do not know if it is only a robot, or a robber - my situation is similar but with ~140$: I sent some ZEC to my cryptonator wallet t1XWwHHNLkYDUqpg2PB4zeydXCrLoyAEkt7 - when I check the hash it says "recieved" https://zcashnetwork.info/tx/1aea0e616a6197dc908925f4fdaa6935d3fed9c838517d989315f4cee6fdc1e6I wrote 2 tickets, it's been more than 2 weeks, no response, no money! I am not an IT specialist or a software engineer but as far as I understand - the money is GONE and to be more accurate - STOLEN! Keep away from cryptonator!!!
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magneto
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January 24, 2018, 03:11:51 AM |
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How can you not "receive" the google authenticator code? You have to actually open the authenticator app and copy paste the updated in real time code to be able to pass the 2fa on cryptonator. There is no sms or email sent to you if you think that is the case. But this is the danger of using a hosted wallet. Just like coinbase/freewallet/xapo, you do not have any control over your own funds. Even blockchain.info in the most extreme circumstance cannot just take your funds, since the recovery phrase is in your hands. I suggest first checking the google authenticator app to see if the code is really missing, and then just patiently wait for a response on their support system. If not, then tag them on twitter. Their twitter account is https://twitter.com/cryptonatorcom.
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partizan30 (OP)
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January 25, 2018, 01:32:46 PM |
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I change my mob and have to install new authentication on new authentication app did not receive the code . so can not log in my account .
many times contact with cryptonator please help me
did not receive any reply from support
I think they are robber . I wish God send cryptonator team to the hell . they robbed my money near 2000 $ . GOD save my money for next world !
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AntifeministWarrior
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January 27, 2018, 05:18:03 PM |
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I had the same problem. Thank God we only tested the online wallet at Cryptonator with a tiny amount of LiteCoin. Anyway 2 days later and it still hasn't arrived. I already left a negative review on TrustPilot for their site and noticed that 95% of the reviews and google searches about Cryptonator are negative. This site is definitely a scam, DO NOT USE IT!
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AntifeministWarrior
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January 28, 2018, 08:48:41 PM |
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well i never got any reply so definitely AVOID Cryptonator !
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AntifeministWarrior
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February 05, 2018, 12:00:43 PM |
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yea lost my currency forever
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Enzo05
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February 06, 2018, 11:42:29 AM |
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AntifeministWarrior
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February 06, 2018, 01:05:54 PM |
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Avoid these scammers!!!!!!!!!!!!!!
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SanHe
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February 10, 2018, 03:21:48 PM Last edit: March 03, 2018, 05:36:27 PM by SanHe |
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me too I wait since 22.12.2017 on the credit of my deposit of 15000 DogeCoin. These are visible in the blockchain, including my wallet DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3G on Cryptonator. >>> !!! But are not credited to my account at Cryptonator!!! <<<<https://dogechain.info/address/DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3Ghttps://dogechain.info/tx/accd1db63e80cd3eb043c57e84946ad2f2b1273c881145ea62f695ab28fa8b2frequest (76147) 25.12.2017 request (77867) 28.12.2017 request (79642) 30.12.2017 request (92433) 16.01.2018 request (103181) 10.02.2018 No answer to any of my support tickets, no help, no money back .. nothing nothing nothing ... I had several different coins at Cryptonator, I found the Ideas to have good different coins in one place. Have exchanged some coins, received and sent ... that worked many times. Because I do not get any help here, I have deducted all coins and can only warn everyone against this website. DO NOT go to Cryptonator, you will NOT get help with any problems and will lose your money!
I have been waiting for more than 50 days for my money !!
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SanHe
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February 17, 2018, 03:48:21 PM |
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Today I wait 59 days, no answer, no coins back ...
DO NOT go to Cryptonator, you will NOT get help with any problems and will lose your money!
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SanHe
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March 06, 2018, 05:06:46 PM |
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Today I wait 74 days, no answer, no coins back ...
DO NOT go to Cryptonator, you will NOT get help with any problems and will lose your money!
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limitlessminds
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June 28, 2019, 12:04:45 PM |
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WTF? I've been using Cryptonator for years, and NEVER had any problems. I send and receive BTC. I'm not sure what this thread is about.
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