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Author Topic: HitBTC.com - The most advanced cryptocurrency exchange  (Read 92831 times)
Alternatr
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January 14, 2018, 06:41:36 PM
 #1181

It is now almost 13 hours since my withdrawal. No transaction hash, no response from support ticket. They charged me $140 withdrawal fee for this garbage service???



Update: My COSS was successfully withdrawn after 36 hrs. HitBTC charged me 65 COSS ($143 at the time). I am very unsatisfied with their service but I am glad my tokens are safe. I don't plan to use their exchange again.


Good luck to everyone!!
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eeX
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January 14, 2018, 08:02:13 PM
 #1182

doesn't work at all right now

Soldo [SLD] @ Soldo.IN
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January 14, 2018, 08:45:14 PM
 #1183

Hello,

is there any official rep of HITBTC here ?
i need help with Ticket ID #168175.
i accidentally sent NEM to their DIM address instead of NEM address.
I believe they can credit it to my account
Whatever way it might be you will still be referred to the exchange. Get back to the exchange for more clarification. They might have a lot of tickets for now but they should answer you soon

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January 15, 2018, 09:45:06 AM
 #1184

Hello,

is there any official rep of HITBTC here ?
i need help with Ticket ID #168175.
i accidentally sent NEM to their DIM address instead of NEM address.
I believe they can credit it to my account
Whatever way it might be you will still be referred to the exchange. Get back to the exchange for more clarification. They might have a lot of tickets for now but they should answer you soon
my tickets have been there for days but no one responded tonmy tickets.

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SheepSuit
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January 15, 2018, 10:24:58 AM
 #1185

doesn't work at all right now

Too bad they cant upgrade there servers, or at least limit new signups until this is fixed.

.:Sogand:.
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January 15, 2018, 10:34:12 AM
 #1186

My Doge withdraw received in seconds but Nem(XEM) withdraw is pending since january 12
There are lots of pending Nem withdrawals and tickets unanswered.
Anyone has gotten response from support?
valkoun
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January 15, 2018, 03:26:02 PM
 #1187

so
Dear
hitbtc.com

already
several
days
no messages
from you
and hold
my coins
and money

NEXT
ME
THAT
THIS
DO
APPROVAL
AND
ROB
USERS
AND
ME
 
He had
I AM
PATIENCE

HE WANTED
I AM
CANCEL
2FA
ON
ACCOUNT
josefvalkys@
user valkoun


BUT
JUST
ON PURPOSE
NOTHING
Do not do it

FOLDED
I AM
CRIMINAL
NOTIFICATION
ON
FBI POLICIES
FOR
FRAUD

AND I HOPE
THAT
BUDETE
CONFIDENTIAL

MANY
SHOWS
SE
CONNECT


FBI shelf

reporting bitcoin fraud
https://www.fbi.gov/
https://tips.fbi.gov/#googtrans(cs)
http://www.ic3.gov/default.aspx
https://www.ftc.gov/


ROB
SE
I DO NOT KNOW
ALREADY
IT
TESTED
MUCH
PEOPLE

AND
STUPIDLY
IMPACTS


THAT
THEM
IT
GO THROUGH
BUT
BAD LUCK

NOW
VE
PRISON


IT
PULL
MYSLEL
THAT
YOU
BIT
GOOD
EXCHANGE
RATHER
  SHIT
mishax1
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January 15, 2018, 07:34:36 PM
 #1188

Peercoin - can't deposit.

Maidsafe - withdrawals are disabled.

https://hitbtc.com/system-health is not reliable..
devishanth
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January 16, 2018, 11:18:25 AM
 #1189

Hi Hitbtc

Please process my KICK withdrawal ID 313f8b2e-d428-4b92-b950-fb8a1e24e605. Funds are stuck. Losing lot of money.
No transaction hash yet. Ticket #195112.
Requesting your urgent attention and help to process my withdrawal.

Thanks
dannybrown
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January 16, 2018, 11:51:13 AM
 #1190

Ticket ID: #68692
37 DAYS WAITING
PLEASE HELP ME!

Why do not you take care of me
Single error
trust you and send token

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hroub
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January 16, 2018, 11:58:42 PM
 #1191

How long has the NEO wallet been offline and how much longer?

Filmmmakerr
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Hello. Bye.


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January 17, 2018, 03:16:05 AM
 #1192

Whats the problem with withdrawal charges on HITBTC?

Also, a friend with a locked out account has been waiting over a month to get into his account, Any luck with any help here?

Campaign Manager (2018)
Revelations86
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January 17, 2018, 07:06:49 AM
 #1193

I am also having issues withdrawing Dimcoin from them.   They are quite unprofessional and do not respond to support tickets.

I am already in discussion with UK financial lawyers and will be talking with the Financial Conduct Authority (FCA) which is the UK regulator to get them shut down and arrested on financial crime charges.

Below is their legal registration info in the UK.   I urge all UK and EU citizens to also contact the FCA as well.

Hit Techs Limited
Kemp House

192 City Road

London,  EC1V 2NX

United Kingdom


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January 17, 2018, 10:14:48 AM
 #1194

HitBTC is driving me mad. The withdrawal fees are outrageous and the time to process withdrawals is unacceptable.

Did anyone on earth (or in this forum) have any good experience with withdrawals lately?
I'm planning to sell all my coins to either LTC or some other coin with reasonable fees and time once the market is backt to normal to withdraw my whole balance and never come back.

Then I hope they get sued for their behavior and go down.
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January 17, 2018, 04:13:01 PM
 #1195

"Dear traders, fees for incoming ETH token transactions will be introduced today. Please mind the fee amount in the "Deposit" section while making a deposit."

haahha this better be a joke.
they charge around 30-45 usd on coin deposits  Grin Grin
this may very well the end of this exchange.
lite
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January 17, 2018, 05:25:27 PM
Last edit: January 17, 2018, 05:36:40 PM by lite
 #1196

"Dear traders, fees for incoming ETH token transactions will be introduced today. Please mind the fee amount in the "Deposit" section while making a deposit."

haahha this better be a joke.
they charge around 30-45 usd on coin deposits  Grin Grin
this may very well the end of this exchange.
It indeed will be the end of hitbtc. i just checked BTC deposit fee, it's 0.0006 BTC / 6 USD. i don't know if it's one time fee or for each incoming deposit? i don't use hitbtc much, i'm interested in only few alts they've listed, i guess i'll trade it on ED then.
whyyyyy
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January 18, 2018, 12:38:35 AM
 #1197

I wish they took a deposit fee from me, I made a TRX deposit 24 hours ago and they never credited it to my account, contacted support 13 hours ago of course there will never be an answer from these thieves
athrill13
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January 18, 2018, 12:47:41 AM
 #1198

Can you guys withdraw my Firstblood? I am waiting for long....My transaction ID:
4d0a654c-44ee-478b-a943-f7a062841be0

It didnt give me hash address...Please withdraw ASAP now.
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January 18, 2018, 10:01:40 PM
 #1199

Can you guys withdraw my Firstblood? I am waiting for long....My transaction ID:
4d0a654c-44ee-478b-a943-f7a062841be0

It didnt give me hash address...Please withdraw ASAP now.

Got my coins...thanks guys...jus my 2 cents please speed up the support other than that hitbtc is perfect!
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January 19, 2018, 08:00:42 AM
 #1200

I wish they took a deposit fee from me, I made a TRX deposit 24 hours ago and they never credited it to my account, contacted support 13 hours ago of course there will never be an answer from these thieves

I have a same problem with TRX deposit on Hitbtc. I sent my TRX from binance to Hitbtc. Tx HASH: 0xc0427154a022bdf4a40eed184b0414e60fba76c04015a697bc3fb2638b554728 I'm waiting over 26 hours and i've sent 3 letters to support team but they said me just:
Dear Trader,
Thank you for reporting to us!
Unfortunately, TRX deposits take more time than expected. Kindly accept our apologies for any inconvenience. Our team is fully aware of the issue and the solution is already on the way.
As you can find your transaction on the blockchain, it means that your transaction has been successfully committed and the funds have reached the destination address. Your transaction will come through very soon and the funds will display on your account, as always.
We will keep you posted about the progress. We appreciate your patience.
Kind regards,
Nadine Alexandre
HitBTC Support team

TRX transaction take just 10 minutes (30 block confirmation). But i have 6235 block confirmation and I have nothing on my TRX balance. Also My TRX wallet address was changed by someone two times after I sent my TRX. It's a F***in SCAM Crypto exchange.
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