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Author Topic: HitBTC.com - The most advanced cryptocurrency exchange  (Read 109858 times)
dannybrown
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artcontest
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January 16, 2018, 11:51:13 AM
 #1181

Ticket ID: #68692
37 DAYS WAITING
PLEASE HELP ME!

Why do not you take care of me
Single error
trust you and send token
hroub
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BCH Wallet: 1PmR3k4cA4YVy7r7RVgYdSjnon2A1aJSLk


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January 16, 2018, 11:58:42 PM
 #1182

How long has the NEO wallet been offline and how much longer?

Filmmmakerr
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Hello. Bye.


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January 17, 2018, 03:16:05 AM
 #1183

Whats the problem with withdrawal charges on HITBTC?

Also, a friend with a locked out account has been waiting over a month to get into his account, Any luck with any help here?
Revelations86
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January 17, 2018, 07:06:49 AM
 #1184

I am also having issues withdrawing Dimcoin from them.   They are quite unprofessional and do not respond to support tickets.

I am already in discussion with UK financial lawyers and will be talking with the Financial Conduct Authority (FCA) which is the UK regulator to get them shut down and arrested on financial crime charges.

Below is their legal registration info in the UK.   I urge all UK and EU citizens to also contact the FCA as well.

Hit Techs Limited
Kemp House

192 City Road

London,  EC1V 2NX

United Kingdom


Goliath88
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January 17, 2018, 10:14:48 AM
 #1185

HitBTC is driving me mad. The withdrawal fees are outrageous and the time to process withdrawals is unacceptable.

Did anyone on earth (or in this forum) have any good experience with withdrawals lately?
I'm planning to sell all my coins to either LTC or some other coin with reasonable fees and time once the market is backt to normal to withdraw my whole balance and never come back.

Then I hope they get sued for their behavior and go down.
torrentco
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January 17, 2018, 04:13:01 PM
 #1186

"Dear traders, fees for incoming ETH token transactions will be introduced today. Please mind the fee amount in the "Deposit" section while making a deposit."

haahha this better be a joke.
they charge around 30-45 usd on coin deposits  Grin Grin
this may very well the end of this exchange.
lite
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January 17, 2018, 05:25:27 PM
Last edit: January 17, 2018, 05:36:40 PM by lite
 #1187

"Dear traders, fees for incoming ETH token transactions will be introduced today. Please mind the fee amount in the "Deposit" section while making a deposit."

haahha this better be a joke.
they charge around 30-45 usd on coin deposits  Grin Grin
this may very well the end of this exchange.
It indeed will be the end of hitbtc. i just checked BTC deposit fee, it's 0.0006 BTC / 6 USD. i don't know if it's one time fee or for each incoming deposit? i don't use hitbtc much, i'm interested in only few alts they've listed, i guess i'll trade it on ED then.
whyyyyy
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January 18, 2018, 12:38:35 AM
 #1188

I wish they took a deposit fee from me, I made a TRX deposit 24 hours ago and they never credited it to my account, contacted support 13 hours ago of course there will never be an answer from these thieves
athrill13
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January 18, 2018, 12:47:41 AM
 #1189

Can you guys withdraw my Firstblood? I am waiting for long....My transaction ID:
4d0a654c-44ee-478b-a943-f7a062841be0

It didnt give me hash address...Please withdraw ASAP now.
athrill13
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January 18, 2018, 10:01:40 PM
 #1190

Can you guys withdraw my Firstblood? I am waiting for long....My transaction ID:
4d0a654c-44ee-478b-a943-f7a062841be0

It didnt give me hash address...Please withdraw ASAP now.

Got my coins...thanks guys...jus my 2 cents please speed up the support other than that hitbtc is perfect!
hitan89
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January 19, 2018, 08:00:42 AM
 #1191

I wish they took a deposit fee from me, I made a TRX deposit 24 hours ago and they never credited it to my account, contacted support 13 hours ago of course there will never be an answer from these thieves

I have a same problem with TRX deposit on Hitbtc. I sent my TRX from binance to Hitbtc. Tx HASH: 0xc0427154a022bdf4a40eed184b0414e60fba76c04015a697bc3fb2638b554728 I'm waiting over 26 hours and i've sent 3 letters to support team but they said me just:
Dear Trader,
Thank you for reporting to us!
Unfortunately, TRX deposits take more time than expected. Kindly accept our apologies for any inconvenience. Our team is fully aware of the issue and the solution is already on the way.
As you can find your transaction on the blockchain, it means that your transaction has been successfully committed and the funds have reached the destination address. Your transaction will come through very soon and the funds will display on your account, as always.
We will keep you posted about the progress. We appreciate your patience.
Kind regards,
Nadine Alexandre
HitBTC Support team

TRX transaction take just 10 minutes (30 block confirmation). But i have 6235 block confirmation and I have nothing on my TRX balance. Also My TRX wallet address was changed by someone two times after I sent my TRX. It's a F***in SCAM Crypto exchange.
minestro
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Bitcore (BTX) - The Future is Now


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January 19, 2018, 02:03:25 PM
 #1192

"Dear traders, fees for incoming ETH token transactions will be introduced today. Please mind the fee amount in the "Deposit" section while making a deposit."

haahha this better be a joke.
they charge around 30-45 usd on coin deposits  Grin Grin
this may very well the end of this exchange.
Are you serious? I can't believe that. They would be digging their own grave. Why should somebody put money on your Exchange only if you let them pay for it? I really don't get it. When you're forced to implement such measures there must be something seriously wrong with your whole calculations.

lx001
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January 19, 2018, 04:37:25 PM
 #1193

Do not make any deposits to this exchange at all. They take $50 as a deposit fee but you will wait forever for the funds to appear.
Etherdelta went to shit, this one is the next.
voteformeg
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January 19, 2018, 04:43:56 PM
 #1194

I wish they took a deposit fee from me, I made a TRX deposit 24 hours ago and they never credited it to my account, contacted support 13 hours ago of course there will never be an answer from these thieves
i had the same issue earlier this week , it took 3 days before i recieved my TRX in my wallet and suppert only answer with atomated emailmessage but it aal went well after 3 days waiting
SheepSuit
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January 19, 2018, 07:45:33 PM
 #1195

Why would you charge money for deposits? Doesn't make any sense at all.

merciermk
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January 20, 2018, 02:14:53 AM
 #1196

I wish they took a deposit fee from me, I made a TRX deposit 24 hours ago and they never credited it to my account, contacted support 13 hours ago of course there will never be an answer from these thieves

I have a same problem with TRX deposit on Hitbtc. I sent my TRX from binance to Hitbtc. Tx HASH: 0xc0427154a022bdf4a40eed184b0414e60fba76c04015a697bc3fb2638b554728 I'm waiting over 26 hours and i've sent 3 letters to support team but they said me just:
Dear Trader,
Thank you for reporting to us!
Unfortunately, TRX deposits take more time than expected. Kindly accept our apologies for any inconvenience. Our team is fully aware of the issue and the solution is already on the way.
As you can find your transaction on the blockchain, it means that your transaction has been successfully committed and the funds have reached the destination address. Your transaction will come through very soon and the funds will display on your account, as always.
We will keep you posted about the progress. We appreciate your patience.
Kind regards,
Nadine Alexandre
HitBTC Support team

TRX transaction take just 10 minutes (30 block confirmation). But i have 6235 block confirmation and I have nothing on my TRX balance. Also My TRX wallet address was changed by someone two times after I sent my TRX. It's a F***in SCAM Crypto exchange.

See their forum, very lots of problem with  TRX deposits .... And we pay 630 trx for that ...
warningsigns
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January 20, 2018, 05:42:35 AM
 #1197

Charging for outbound transactions makes sense but paying fees for inbound deposits is nonsense. If banks were to do that, people would riot. Being an exchange doesn't exempt them from the basic decency of keeping fees at a minimum and operating honestly.

There are tons of complaints about this exchange and they haven't resolved them. Now they want more fees on top of all the unexplained account issues suffered by many here.

Look for alternatives, guys. Don't risk your coins on this exchange.

athrill13
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January 20, 2018, 08:34:27 PM
 #1198

Guys Now got stuck with my deposit. It is successful in Ether scan for ANT coin. But you guys didnt deposit this. Fix this immediately now...Deposit my coins
0xbb4581ac97c84afd0697ff3a4bfc57b65fa9f576698958b20b885ed0cef05fc4

Ether scan link:
https://etherscan.io/tx/0xbb4581ac97c84afd0697ff3a4bfc57b65fa9f576698958b20b885ed0cef05fc4

Why none is working automatically? Why r u making customers to create tickets and wait for long? FIX THIS IMMEDIATELY.
Karitra1
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January 20, 2018, 09:14:51 PM
 #1199

I have deposet 1115 starbase token and the transaction confirmed  but I can not see the tokens in my balance
transaction link: https://etherscan.io/tx/0x1e46a31344d5e43ee00a46e8e7e5632e16eb64026882caed7450a991eaee1179
 Angry
warningsigns
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January 20, 2018, 10:36:29 PM
 #1200

This locking and blocking of coins, accounts, funds etc are reaching epidemic proportions. For as long as deposits keep pouring into their hot wallets, they will continue doing this. The solution is to stop the inbound flow of coins until it trickles down to almost nothing. When they notice that, they will start to listen and maybe even find the time to read your volumes of unresolved tickets.

Why none is working automatically? Why r u making customers to create tickets and wait for long? FIX THIS IMMEDIATELY.

So you knew they have all these customers with open tickets and yet you still made that deposit. Join the club. You now need to add one new ticket to their big pile of mostly unread tickets.... and wait. Why continue sending coins to an exchange with a notoriously poor support system, one with a very blemished reputation here and elsewhere, and a less than stellar credibility?

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