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Author Topic: HitBTC.com - The most advanced cryptocurrency exchange  (Read 92831 times)
minestro
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January 19, 2018, 02:03:25 PM
 #1201

"Dear traders, fees for incoming ETH token transactions will be introduced today. Please mind the fee amount in the "Deposit" section while making a deposit."

haahha this better be a joke.
they charge around 30-45 usd on coin deposits  Grin Grin
this may very well the end of this exchange.
Are you serious? I can't believe that. They would be digging their own grave. Why should somebody put money on your Exchange only if you let them pay for it? I really don't get it. When you're forced to implement such measures there must be something seriously wrong with your whole calculations.

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lx001
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January 19, 2018, 04:37:25 PM
 #1202

Do not make any deposits to this exchange at all. They take $50 as a deposit fee but you will wait forever for the funds to appear.
Etherdelta went to shit, this one is the next.
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January 19, 2018, 04:43:56 PM
 #1203

I wish they took a deposit fee from me, I made a TRX deposit 24 hours ago and they never credited it to my account, contacted support 13 hours ago of course there will never be an answer from these thieves
i had the same issue earlier this week , it took 3 days before i recieved my TRX in my wallet and suppert only answer with atomated emailmessage but it aal went well after 3 days waiting

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January 19, 2018, 07:45:33 PM
 #1204

Why would you charge money for deposits? Doesn't make any sense at all.

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January 20, 2018, 02:14:53 AM
 #1205

I wish they took a deposit fee from me, I made a TRX deposit 24 hours ago and they never credited it to my account, contacted support 13 hours ago of course there will never be an answer from these thieves

I have a same problem with TRX deposit on Hitbtc. I sent my TRX from binance to Hitbtc. Tx HASH: 0xc0427154a022bdf4a40eed184b0414e60fba76c04015a697bc3fb2638b554728 I'm waiting over 26 hours and i've sent 3 letters to support team but they said me just:
Dear Trader,
Thank you for reporting to us!
Unfortunately, TRX deposits take more time than expected. Kindly accept our apologies for any inconvenience. Our team is fully aware of the issue and the solution is already on the way.
As you can find your transaction on the blockchain, it means that your transaction has been successfully committed and the funds have reached the destination address. Your transaction will come through very soon and the funds will display on your account, as always.
We will keep you posted about the progress. We appreciate your patience.
Kind regards,
Nadine Alexandre
HitBTC Support team

TRX transaction take just 10 minutes (30 block confirmation). But i have 6235 block confirmation and I have nothing on my TRX balance. Also My TRX wallet address was changed by someone two times after I sent my TRX. It's a F***in SCAM Crypto exchange.

See their forum, very lots of problem with  TRX deposits .... And we pay 630 trx for that ...
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January 20, 2018, 05:42:35 AM
 #1206

Charging for outbound transactions makes sense but paying fees for inbound deposits is nonsense. If banks were to do that, people would riot. Being an exchange doesn't exempt them from the basic decency of keeping fees at a minimum and operating honestly.

There are tons of complaints about this exchange and they haven't resolved them. Now they want more fees on top of all the unexplained account issues suffered by many here.

Look for alternatives, guys. Don't risk your coins on this exchange.

athrill13
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January 20, 2018, 08:34:27 PM
 #1207

Guys Now got stuck with my deposit. It is successful in Ether scan for ANT coin. But you guys didnt deposit this. Fix this immediately now...Deposit my coins
0xbb4581ac97c84afd0697ff3a4bfc57b65fa9f576698958b20b885ed0cef05fc4

Ether scan link:
https://etherscan.io/tx/0xbb4581ac97c84afd0697ff3a4bfc57b65fa9f576698958b20b885ed0cef05fc4

Why none is working automatically? Why r u making customers to create tickets and wait for long? FIX THIS IMMEDIATELY.
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January 20, 2018, 09:14:51 PM
 #1208

I have deposet 1115 starbase token and the transaction confirmed  but I can not see the tokens in my balance
transaction link: https://etherscan.io/tx/0x1e46a31344d5e43ee00a46e8e7e5632e16eb64026882caed7450a991eaee1179
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January 20, 2018, 10:36:29 PM
 #1209

This locking and blocking of coins, accounts, funds etc are reaching epidemic proportions. For as long as deposits keep pouring into their hot wallets, they will continue doing this. The solution is to stop the inbound flow of coins until it trickles down to almost nothing. When they notice that, they will start to listen and maybe even find the time to read your volumes of unresolved tickets.

Why none is working automatically? Why r u making customers to create tickets and wait for long? FIX THIS IMMEDIATELY.

So you knew they have all these customers with open tickets and yet you still made that deposit. Join the club. You now need to add one new ticket to their big pile of mostly unread tickets.... and wait. Why continue sending coins to an exchange with a notoriously poor support system, one with a very blemished reputation here and elsewhere, and a less than stellar credibility?

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January 20, 2018, 11:39:43 PM
 #1210

Why hitbtc does'nt make an advice before deposit? The site still continue to accept deposit and the wallet is green !
I'm scared to say good bye to 2K dollar
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January 21, 2018, 12:50:04 AM
Last edit: January 21, 2018, 01:25:09 AM by MinerHQ
 #1211

I have deposet 1115 starbase token and the transaction confirmed  but I can not see the tokens in my balance
transaction link: https://etherscan.io/tx/0x1e46a31344d5e43ee00a46e8e7e5632e16eb64026882caed7450a991eaee1179
 Angry

Many people are facing similar issues on this hitbtc exchange. You try to refresh your account page few times continuously then you may see your coins in your account. Last month I too had a similar issue but solved with that issue by refreshing the page few times. You can try your luck also while waiting for their support team to reply your ticket.
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January 21, 2018, 02:23:34 PM
 #1212

Why hitbtc does'nt make an advice before deposit? The site still continue to accept deposit and the wallet is green !
I'm scared to say good bye to 2K dollar

I think you will be fine, but it can take a really long time sometimes.

whyyyyy
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January 21, 2018, 03:01:13 PM
 #1213

I wish they took a deposit fee from me, I made a TRX deposit 24 hours ago and they never credited it to my account, contacted support 13 hours ago of course there will never be an answer from these thieves

I have a same problem with TRX deposit on Hitbtc. I sent my TRX from binance to Hitbtc. Tx HASH: 0xc0427154a022bdf4a40eed184b0414e60fba76c04015a697bc3fb2638b554728 I'm waiting over 26 hours and i've sent 3 letters to support team but they said me just:
Dear Trader,
Thank you for reporting to us!
Unfortunately, TRX deposits take more time than expected. Kindly accept our apologies for any inconvenience. Our team is fully aware of the issue and the solution is already on the way.
As you can find your transaction on the blockchain, it means that your transaction has been successfully committed and the funds have reached the destination address. Your transaction will come through very soon and the funds will display on your account, as always.
We will keep you posted about the progress. We appreciate your patience.
Kind regards,
Nadine Alexandre
HitBTC Support team

TRX transaction take just 10 minutes (30 block confirmation). But i have 6235 block confirmation and I have nothing on my TRX balance. Also My TRX wallet address was changed by someone two times after I sent my TRX. It's a F***in SCAM Crypto exchange.

did you ever receive your TRX? still nothing here...

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January 21, 2018, 03:09:33 PM
 #1214

Why hitbtc does'nt make an advice before deposit? The site still continue to accept deposit and the wallet is green !
I'm scared to say good bye to 2K dollar

What coin you deposited there and have you try to contact them through support email? I'm not really often to use this exchange, only use it few times only to sell some coins that I bought from ICO. I had maybe similar issue with you when my deposit is not showing up after the transaction have many confirmations. I need to wait for few days to see my deposit, I think there was an issue with the deposit system.

whyyyyy
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January 21, 2018, 03:09:50 PM
 #1215

I wish they took a deposit fee from me, I made a TRX deposit 24 hours ago and they never credited it to my account, contacted support 13 hours ago of course there will never be an answer from these thieves

I have a same problem with TRX deposit on Hitbtc. I sent my TRX from binance to Hitbtc. Tx HASH: 0xc0427154a022bdf4a40eed184b0414e60fba76c04015a697bc3fb2638b554728 I'm waiting over 26 hours and i've sent 3 letters to support team but they said me just:
Dear Trader,
Thank you for reporting to us!
Unfortunately, TRX deposits take more time than expected. Kindly accept our apologies for any inconvenience. Our team is fully aware of the issue and the solution is already on the way.
As you can find your transaction on the blockchain, it means that your transaction has been successfully committed and the funds have reached the destination address. Your transaction will come through very soon and the funds will display on your account, as always.
We will keep you posted about the progress. We appreciate your patience.
Kind regards,
Nadine Alexandre
HitBTC Support team

TRX transaction take just 10 minutes (30 block confirmation). But i have 6235 block confirmation and I have nothing on my TRX balance. Also My TRX wallet address was changed by someone two times after I sent my TRX. It's a F***in SCAM Crypto exchange.

See their forum, very lots of problem with  TRX deposits .... And we pay 630 trx for that ...

where is their forum?
merciermk
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January 21, 2018, 03:15:54 PM
 #1216

I wish they took a deposit fee from me, I made a TRX deposit 24 hours ago and they never credited it to my account, contacted support 13 hours ago of course there will never be an answer from these thieves

I have a same problem with TRX deposit on Hitbtc. I sent my TRX from binance to Hitbtc. Tx HASH: 0xc0427154a022bdf4a40eed184b0414e60fba76c04015a697bc3fb2638b554728 I'm waiting over 26 hours and i've sent 3 letters to support team but they said me just:
Dear Trader,
Thank you for reporting to us!
Unfortunately, TRX deposits take more time than expected. Kindly accept our apologies for any inconvenience. Our team is fully aware of the issue and the solution is already on the way.
As you can find your transaction on the blockchain, it means that your transaction has been successfully committed and the funds have reached the destination address. Your transaction will come through very soon and the funds will display on your account, as always.
We will keep you posted about the progress. We appreciate your patience.
Kind regards,
Nadine Alexandre
HitBTC Support team

TRX transaction take just 10 minutes (30 block confirmation). But i have 6235 block confirmation and I have nothing on my TRX balance. Also My TRX wallet address was changed by someone two times after I sent my TRX. It's a F***in SCAM Crypto exchange.

See their forum, very lots of problem with  TRX deposits .... And we pay 630 trx for that ...

where is their forum?

just down on their pages

https://forum.hitbtc.com/discussion/8383/token-missing-deposits-please-provide-your-hash-here#latest
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January 21, 2018, 05:10:42 PM
 #1217

What coin you deposited there and have you try to contact them through support email? I'm not really often to use this exchange, only use it few times only to sell some coins that I bought from ICO. I had maybe similar issue with you when my deposit is not showing up after the transaction have many confirmations. I need to wait for few days to see my deposit, I think there was an issue with the deposit system.
They are getting huge money on the trading fees alone, now there are deposit fees too (this is the first time I am seeing something like this) and these fools still cannot do anything properly. I have paid the $50 (!!) fee just to make a deposit, and now I am supposed to email them and kindly ask to transfer my funds into the exchange wallet which are missing for 3 days already. Some others are waiting for more than a week. We need a decentralised solution ASAP, they see that the demand for exchanges is huge but the supply with is low and this is why they are robbing everyone while they can.
If you want to make a deposit on any exchange - make sure you check their twitter and bitcointalk topic for recent complaints, don't be an idiot like me.
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January 22, 2018, 08:51:41 AM
 #1218

Man the fee's are getting really high.  Really hope they can start doing something about it or gonna have to find other places to use instead of hitbtc.
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January 22, 2018, 09:50:04 PM
 #1219

Rumours are that HitBTC were to be listing Electronium (ETN), at first I was excited but then thought, "HitBTC ?" nah, think I'll give it a miss.
Any confirmations on this rumour, HitBTC listing announcement page has no nesw about it.
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January 23, 2018, 08:34:59 AM
 #1220

Man the fee's are getting really high.  Really hope they can start doing something about it or gonna have to find other places to use instead of hitbtc.

Completely on that page. It's becoming ridiculously expensive to deposit and withdraw, which in turn also can take a while.

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