HitBTC keep my deposit!!! I had an account on HitBTC little less than 1 year, all was OK before this moment. At 2018-05-09 I transfer from my account on Binance 49673.9 XVG, it's big amount, absolutely all details was triple checked and correct, and money was just lost!!! I have all screenshots, everything. 4 posts to support - no results. Silence!!! Now 2018-05-13, and no even answer, only automated responces like:
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Dear Trader,
Thank you for contacting HitBTC Support!
Your ticket has been registered with the Ticket ID #293269.
Please note that the majority of requests require research to resolve, and it can sometimes take us up to 48 hours to respond, though we make every effort to get back to you as quickly as possible and most queries are answered within 24 hours.
To provide us with additional details or updates, please reply to this e-mail or use the HitBTC Support web form under the following link:
https://hitbtc.com/supportOnce again, thank you for getting in touch.
Regards,
HitBTC Support team
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Avoid this scammers! HitBTC is a clear thieves! They stole all my deposit!!!!! Don't understand what to do now......