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Author Topic: HitBTC.com - The most advanced cryptocurrency exchange  (Read 92831 times)
Noigu99
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May 15, 2018, 05:22:26 PM
 #1561

Hi,

Ticket #282449,

I am waiting for my 2FA to be removed for more than 3 weeks.
I have submitted all the required documentation: selfie with driver licence, selfie with hitbtc email on my laptop, details of deposit into hitbtc account.
Even if everything submitted, the Support Team does not answer anymore to my emails.

Can you please assist?

Thanks,
Lucian
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royalfestus
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May 15, 2018, 05:58:28 PM
 #1562


Features:
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  • No limits for funding/withdrawal of cryptocurrency
  • Low fees
  • High speed software
  • Large selection of tools
  • High level of security
  • The most advanced API
  • Widget
  • Affiliate Program

The  low fee for transaction is arguable, very high.The fee is one of the highest  for all exchanges, so why put such contrasting feature  to the page. For now it is still secure except any hack I never heard.[/list]

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eSign Upe


airv1k3
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May 16, 2018, 08:33:56 AM
 #1563

How much support does not answer me, you do not care for your customers, I think from time to time you will regret it!
ticket #289818
why do I have to wait more than two weeks, in order for you to drop this fucking 2fa code
IconFirm
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May 16, 2018, 11:38:42 AM
 #1564

Guys write your tickets in TW or FB there you will get help faster, you can see that the support no longer responds to all the spam appearing on this forum.

You keep posting the same thing over & over here:

Copy/Paste:

Why do you always write spam here if there is no representative in this topic?

There is a "representative" here, it's their official thread - they just choose to ignore their customers.

A person has every right to post here as often as they like if this scam exchange has stolen their funds. It also serves as a warning to others not to trust this "exchange" & use one that serves their customers properly & in a timely manner.

That's what forums are for.

Stop trying to tell scammed customers what to do.

Unofficial & Uncensored SYSCOIN thread: https://bitcointalk.org/index.php?topic=4748031.0    Do not trust Yobit/HitBTC/BiteBTC/coinsbit/p2pb2b/Mercatox/C-cex/Poloniex/WEX/KuCoin/LiveCoin/TheRockTrading/Bitfinex/ADAB/Okex/TradeSatoshi scam exchanges or ICO's by known scammers like HashCoins/Ambisafe/Bountyhive - they WILL scam you! Use diligence & research. Buy coins, sell coins - don't invest in stupid shit. If your questions aren't answered - don't touch it.
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May 16, 2018, 12:59:19 PM
 #1565

Im getting the monitoring subsystem notice that says withdrawal could take up to 4 weeks. Perform withdrawal anyway still the best play here?
hitproblem
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May 17, 2018, 05:22:32 PM
 #1566

Hello,

On February 8, I made a deposit of 80'500 XEM. Money has not arrived to my account hitbtc.
Customer service does not respond.

Hash: abaca65e2cf0679c6212a9697502bbb70a280b5f7bc8ef4274f3f805c14f0056
From: NCJBFE-ANAYQR-SMVSPJ-E2JNT5-3RCFYA-ECLK5G-OTH3
To: NBX3QK-ZJV2UP-O3NJ5U-LTFW2V-5EE4N2-I5N2RE-X7PO
Amount: 80 500.000000 XEM
Message: 212061795918

Thanks for any answer,

https://s7.postimg.cc/opdm6hw4r/inc_hitbtc.jpg


Ticket ID: 280006
Ticket ID: 249598
Ticket ID: 236097
Ticket ID: 230983


Anyone can help me? Hitbtc where are you ?


----
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May 18, 2018, 01:07:55 PM
Last edit: May 19, 2018, 02:24:02 PM by tyz
 #1567

When will Stellar withdrawal be available again? I have been waiting for a couple of days now and the withdrawal feature says withdrawals are temporarily unavailable due to technical maintenance.
andrejka
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May 20, 2018, 02:22:05 PM
 #1568

Hitbtc is down during the whole day. What's going on? Is everything ok? I'm starting to worry))

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sheenshane
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May 20, 2018, 03:10:45 PM
 #1569

Hitbtc is down during the whole day. What's going on? Is everything ok? I'm starting to worry))
No just calm down everything was alright I was used in hitBTC exchange also, it seems now was okay I didn't have any errors or issues regarding this site. I viewed several threads regarding the issues of hitBTC but so far for me, I don't have any negative issues even when I withdrew my bitcoin these few days and everything went smooth. I'm not promoting this site but that what on my experience if you have a doubt much better avoid this site for your possible cost.

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TryNinja
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May 20, 2018, 03:27:11 PM
 #1570

Hitbtc is down during the whole day. What's going on? Is everything ok? I'm starting to worry))
They had a few reports of issues in the login page but it's looking fine here.

https://outage.report/hitbtc#2018-05-20

kinggg!
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May 21, 2018, 08:56:44 AM
 #1571

now withdraw issue.
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May 21, 2018, 11:27:48 AM
 #1572

Hellow. I have problems with withdrawal. I had this message https://prnt.sc/jkm0j3It this problem with server or what? If yes, when it will be fixed?

same hsts error on withdrawal...damn
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May 21, 2018, 01:10:10 PM
Last edit: May 21, 2018, 02:46:57 PM by everbtcnever
 #1573

There is a suggestion for (hts)security problem;
https://www.reddit.com/r/hitbtc/comments/8kzzhr/withdrawal_request_confirmation_problem_ssl/
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May 21, 2018, 02:13:46 PM
 #1574


worked out! Thank you very very much!
researcher194
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May 21, 2018, 02:45:07 PM
 #1575

Analysis of HitBTC´s surroundings

According to HitBTC´s homepage this cryptoexchange cooperates with two partners: Sequant Capital Ltd and the OTC cryptoexchange TrustedVolumes.com. Both partners have the same address and telephone number in London!

https://hitbtc.com/otc

http://www.sequantcapital.com/

https://www.trustedvolumes.com/

Before the cooperation with this OTC exchange HitBTC cooperated with the OTC exchange extendeddealer.com operated by AA Brothers OÜ, situated at Tallinn, Estonia. Owner and CEO of this company without homepage, only with email-address, is Oleg Roshchin (Russian name) aka Olegs Roscins (Latvian name), owner and CEO of one of the biggest lawyers offices in Riga/Latvia, only with employees of Russian background: YourLawyers.eu . In his LinkedIn profile this man keeps secrete a lot of company ownerships and CEO positions. Here an overview of his Tallinn-situated companies only. There are some more in UK and offshore places:

https://www.inforegister.ee/en/BCEDFPB-OLEGS-ROSCINS

https://blog.hitbtc.com/introducing-over-the-counter-otc-trading/

When you click on the link „Extendeddealer.com“ there will open the site of „TrustedVolumes.com“. Extendeddealer.com is obviously renamed to TrustedVolumes.com.
This OTC trading platform is now operated by Sequant Capital Ltd. Founder and CEO  is the Russian national GEORGY ZARYA, mentioned in the articles behind these links:

https://www.financemagnates.com/cryptocurrency/news/brokerage-firm-sequant-capital-partners-crypto-exchange-hitbtc/

https://www.reuters.com/article/us-china-court-fund-idUSKBN19F069

I am convinced that Oleg Roshchin has his fingers in this company, too. Definitely he is involved in a company in the surroundings of Sequant Capital, also London-situated Ennerdale Investments Ltd, in which he holds an over 75 % interest and where he acts as a director.
This company is also acting in the small Caribbean offshore nation Saint Kitts and Nevis via Trust Services (Nevis) Ltd.

https://offshoreleaks.icij.org/nodes/200139216

By the way, the balance sheets of this offshore company are reported in RUBELS!

I suspect that Roshchin privatly serves rich Russian people, private, corporate and – perhaps - also criminals, as a "capital optimizer" aka money launderer. The capital collection company will probably be Livonia Contractor OÜ in Tallinn/Estonia – no homepage, but email-address: info@yourfinances.ee.  Note the similarity to the web address of his lawyers office: www.yourlawyers.eu.

And there are some more suspicious issues ...
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May 21, 2018, 06:55:30 PM
 #1576

I have a very long time I can not withdraw funds in this shit exchange. I do not receive a confirmation letter. What to do? Nobody answers the letters! Now, in general, there is no possibility to write in support, it was simply turned off!
shan2026
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May 21, 2018, 08:50:48 PM
 #1577

I have a very long time I can not withdraw funds in this shit exchange. I do not receive a confirmation letter. What to do? Nobody answers the letters! Now, in general, there is no possibility to write in support, it was simply turned off!

Same here, they are holding our coins and we can't do anything about it. Have provided all the documents for KYC possible.

http://accelerator.network/127.html Accelerator Hydro-powered Mining Facility
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May 21, 2018, 11:52:49 PM
 #1578

Hitbtc scammed me +100K and have disable my account!!


I have deposited 2100 neo on hitbtc i have switched 500 neo in dash and transfered in my hardware wallet it was succesfuly transfered. After that, i have try to transfer another 500 neo in dash again and put it on my hardware wallet but i never received my dash in my hardware wallet. After that i have try to transfer 10 neo to my original wallet to make a test and i never receive it also. I have open a ticket to explain my problem. But now i try to connect on my account, i put the good e-main and passwordi put my 2FA and i can't connect on my account.

Now i feel been scammed about alot of money.


THERE IS MY TICKET : Your ticket has been registered with the Ticket ID #289045.


After that, hitbtc replied to my account : "Dear trader, thank you for reaching out to us.

According to AML/KYC rules, which HitBTC exchange is subject to, our security department is monitoring all activities on our platform. Our goal is to stay secure and reliable, safety of every transaction being ensured.

Pursuant to internal policy on customer identification process, we kindly ask you to provide us with the following:

- A clear closeup photo of your document (national ID or driver’s licence), being held in your hand. Scanned images are not accepted; - A photo of yourself settled near your monitor with this ticket viewed on screen. You should be easily identified on the photo, and this exact text with the following picture should be clearly seen.

Regards, HitBTC Team"



I provided the photo cover of my passport, my passport main page picture and also a photo of myself settled near my monitor with this ticket viewed on screen.



Then i got another reply to do  the AML/KYC procedure and explain all my blockchain transaction.... I  provided my social security number, my business number (NEQ), my passport picture and a picture of me with my passport. I'm not a professional about track my transaction in the blockchain but i have do my best for explain everything, I hope that's is enough!!! I feel like i been scammed by them, i can't have acces to my account at all.

You can find the same topic on the scam report section.

Will keep my post updated until it's my issue gonna be be resolved.









Any update?

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May 22, 2018, 05:51:15 PM
 #1579

A suggestion for all scammed customers of this fucked exchange

Call it from now on this way:

SHitBTC
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May 23, 2018, 01:20:15 PM
 #1580

HitBTC Exchange is now listed on CryptoChartIndex , Now you can get all information regarding HitBTC Exchange on CryptoChartIndex!

So you list scam exchanges on your site? Why?

Stop spamming please.

Unofficial & Uncensored SYSCOIN thread: https://bitcointalk.org/index.php?topic=4748031.0    Do not trust Yobit/HitBTC/BiteBTC/coinsbit/p2pb2b/Mercatox/C-cex/Poloniex/WEX/KuCoin/LiveCoin/TheRockTrading/Bitfinex/ADAB/Okex/TradeSatoshi scam exchanges or ICO's by known scammers like HashCoins/Ambisafe/Bountyhive - they WILL scam you! Use diligence & research. Buy coins, sell coins - don't invest in stupid shit. If your questions aren't answered - don't touch it.
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