HitBTC.com - The most advanced cryptocurrency exchange

[JollyGood]

And another "lucky client" of HitBTC who thinks about suicide.
HitBTC have blocked the user's funds (about 160,000 USD) and do not want to return them, although the client has already provided them all requested documents:

Let us start by sharing the good news with those concerned about the user: he is alive and well. Our team is constantly in touch with him in the ticket.

All we're trying to do is establish whether he's the real owner of the account. We're always willing to cooperate and it is always in our best interest for a user to pass the verification process without any delays.
Unfortunately for both parties, the data provided by Vasiliy is partial at best. The situation is complicated further by the fact that the user is trying to claim an account that's been involved in suspicious activities in the past.

Thank you all for your interest in the case.

A blatant case of selective scamming.

HitBTC should have their offices raided by legal authorities and their owners should be receiving lengthy jail sentences.

[gentlemand]

yes, liquidity can be faked too. But it is hard to do that. 

These tweets line up rather nicely with the medium article published on the previous page about their shittiness - https://twitter.com/Raindropactual/status/1208241130342629376

Putting alt markets 'in maintenance' at the same time as increased withdrawal demands doesn't inspire confidence either.

[hitbtc]

The situation is complicated further by the fact that the user is trying to claim an account that's been involved in suspicious activities in the past.

OK - you stated it - the user is possibly scamming.

You should provide evidence to back this up, otherwise - besides violating any privacy policy you may have ,you look like you are scamming funds.

The thing is, he's trying to claim ownership of an already existing account while writing us from a different email address. We cannot meet him halfway in terms of security and everything we requested is vital.
Sorry if that wasn't clear from our previous replies.

[JollyGood]

The situation is complicated further by the fact that the user is trying to claim an account that's been involved in suspicious activities in the past.

OK - you stated it - the user is possibly scamming.

You should provide evidence to back this up, otherwise - besides violating any privacy policy you may have ,you look like you are scamming funds.

The thing is, he's trying to claim ownership of an already existing account while writing us from a different email address. We cannot meet him halfway in terms of security and everything we requested is vital.
Sorry if that wasn't clear from our previous replies.

You are not sorry for anything. You just post nonsense in this thread from time to time apologising and asking for ticket numbers to help resolve issues but it is commonly known as misdirection just to keep a visible log to show activity when the inevitable legal action commences.

Pathetic

[JuBTC]

Hi everyone guys!
I want to share my story with HITBTC, which intends to delay the payment to me (and how I was convinced in the future not only to me)!

my ticket 490492

I am writing a story from my brother. In December 2018, my brother decided to replenish the balance of 2.6 btc on hitbtc. Some time after the trade, he decided to pick them up. He was asked to go through KYC. He submitted all the documents. They asked him many times. different documents all the time. He suffered this humiliation. But he gave everything that they asked. After that, they assigned him a Skype call. Nikolas from Hitbtc will introduce his case sends him the same letter with the same content. He was blocked in Trolbox Hitbtc. Telegram support does not help. I write to them every day but they say that they cannot help us with anything! This is the most terrible exchange. My brother from India is big money for him! he is very poorly maintained that he cannot write here!!!

https://a.radikal.ru/a22/2001/91/16233a508258.jpg
https://a.radikal.ru/a22/2001/91/16233a508258.jpg
https://c.radikal.ru/c32/2001/c2/8d68c33000d1.jpg

[stomachgrowls]

Hi everyone guys!
I want to share my story with HITBTC, which intends to delay the payment to me (and how I was convinced in the future not only to me)!

my ticket 490492

I am writing a story from my brother. In December 2018, my brother decided to replenish the balance of 2.6 btc on hitbtc. Some time after the trade, he decided to pick them up. He was asked to go through KYC. He submitted all the documents. They asked him many times. different documents all the time. He suffered this humiliation. But he gave everything that they asked. After that, they assigned him a Skype call. Nikolas from Hitbtc will introduce his case sends him the same letter with the same content. He was blocked in Trolbox Hitbtc. Telegram support does not help. I write to them every day but they say that they cannot help us with anything! This is the most terrible exchange. My brother from India is big money for him! he is very poorly maintained that he cannot write here!!!

https://a.radikal.ru/a22/2001/91/16233a508258.jpg
https://a.radikal.ru/a22/2001/91/16233a508258.jpg
https://c.radikal.ru/c32/2001/c2/8d68c33000d1.jpg

Sad to hear out your brothers story and i would tell you this that he's not the only one who have been sh%t out by Hitbtc.2.6 btc is indeed a big money.
Why would leave out those funds for too long on an exchange? If they do block you out and doesnt get any response then its better to move on and consider those
btc are lost forever.Yeah its hard but chances on getting those funds back is nearly 0%.

Also, i was trying to look or check those image links but they dont work or broken.Try imgur

[Indymoney]

Hi everyone guys!
I want to share my story with HITBTC, which intends to delay the payment to me (and how I was convinced in the future not only to me)!

my ticket 490492

I am writing a story from my brother. In December 2018, my brother decided to replenish the balance of 2.6 btc on hitbtc. Some time after the trade, he decided to pick them up. He was asked to go through KYC. He submitted all the documents. They asked him many times. different documents all the time. He suffered this humiliation. But he gave everything that they asked. After that, they assigned him a Skype call. Nikolas from Hitbtc will introduce his case sends him the same letter with the same content. He was blocked in Trolbox Hitbtc. Telegram support does not help. I write to them every day but they say that they cannot help us with anything! This is the most terrible exchange. My brother from India is big money for him! he is very poorly maintained that he cannot write here!!!

https://a.radikal.ru/a22/2001/91/16233a508258.jpg
https://a.radikal.ru/a22/2001/91/16233a508258.jpg
https://c.radikal.ru/c32/2001/c2/8d68c33000d1.jpg

Sad to hear out your brothers story and i would tell you this that he's not the only one who have been sh%t out by Hitbtc.2.6 btc is indeed a big money.
Why would leave out those funds for too long on an exchange? If they do block you out and doesnt get any response then its better to move on and consider those
btc are lost forever.Yeah its hard but chances on getting those funds back is nearly 0%.

Also, i was trying to look or check those image links but they dont work or broken.Try imgur

Now we can Hitbtc as shitbtc because they are stealing funds regularly now many cases against them and they not like to give any reply about this which is very poorly from them look like we are going to face something serious about this in near future.

[DADIBLAND]

freewallet Support HITBTC

Beware, do not deposit money In the site freewallet

[mishax1]

freewallet Support HITBTC

Beware, do not deposit money In the site freewallet

They both can freeze users' funds. Freewallet is custodial.

Ironically it's called "Free"wallet 

[gentlemand]

They both can freeze users' funds. Freewallet is custodial.

Ironically it's called "Free"wallet 

Some theorise that Freewallet, ShitBTC, Changelly, Minergate, Bytecoin, Cointelegraph and a few others are all operated by the same people.

https://monero.stackexchange.com/questions/2930/which-entities-are-related-to-bytecoin-and-minergate

Certainly Freewallet, Changelly and ShitBTC have the same habits when it comes to springing KYC on people.

[JollyGood]

I really am sorry to read about this. 2.6 BTC is a lot of money for anybody regardless of which country they are from but if your brother is from India this must be a big disaster for him to have been scammed by HitBTC. They really are low-life scammers. These cases of selective scamming by HitBTC are disgraceful.

Please explain if your brother was trying withdraw the 2.6 BTC to his own wallet or if he was trying to withdraw fiat/cash to his bank account.

Hi everyone guys!
I want to share my story with HITBTC, which intends to delay the payment to me (and how I was convinced in the future not only to me)!

my ticket 490492

I am writing a story from my brother. In December 2018, my brother decided to replenish the balance of 2.6 btc on hitbtc. Some time after the trade, he decided to pick them up. He was asked to go through KYC. He submitted all the documents. They asked him many times. different documents all the time. He suffered this humiliation. But he gave everything that they asked. After that, they assigned him a Skype call. Nikolas from Hitbtc will introduce his case sends him the same letter with the same content. He was blocked in Trolbox Hitbtc. Telegram support does not help. I write to them every day but they say that they cannot help us with anything! This is the most terrible exchange. My brother from India is big money for him! he is very poorly maintained that he cannot write here!!!

https://a.radikal.ru/a22/2001/91/16233a508258.jpg
https://a.radikal.ru/a22/2001/91/16233a508258.jpg
https://c.radikal.ru/c32/2001/c2/8d68c33000d1.jpg

[jerry0]

Is this site still a scam?  Back then i heard very negative reviews about it

[logfiles]

Is this site still a scam?  Back then i heard very negative reviews about it

Yep, from time to time, they still keep locking up customer's funds and their fees are very abnormally high. I would suggest you use other honest and fair exchanges like Binance, Huobi, Kucoin etc

[erikalui]

Is this site still a scam?  Back then i heard very negative reviews about it

Don't store a huge balance on any exchange (especially hitbtc, yobit) as they can anytime freeze your account and ask you to complete KYC which hitbtc has done in case of many users. It's not scam but selective scamming as they refuse to return funds of users and ask them to prove the source as well.

[Indymoney]

Is this site still a scam?  Back then i heard very negative reviews about it

Don't store a huge balance on any exchange (especially hitbtc, yobit) as they can anytime freeze your account and ask you to complete KYC which hitbtc has done in case of many users. It's not scam but selective scamming as they refuse to return funds of users and ask them to prove the source as well.

You are right yobit and hitbtc both from same family I remember I deposited few coins in yobit and suddenly wallet gone in maintanance mode and its take nearly 7 or 8 months for coming back and I have my coins value from 25000 satoshies to just 900 satoshies after this I never use this again.

[gina_kika]

Dear administrators of the exchange! You do not accept documents certified by notary with address confirmation and refer to unclear what. I have already done selfies with these documents and provided everything, and you remain silent and send the same text! Accept the documents or I will write to everyone that you scam

[OriginTrain]

Just adding my name to the long list of people that have done KYC verification, holding photos, all sorts of stuff, only to be repeatedly told the exact same thing that the photo isn't accepted and to send it again, along with a long delay.

It is clear to me this exchange is selectively withholding funds from some users. Avoid. I have left a negative trust rating.

This is the exact reason I was against KYC becoming a standard in the crypto community to begin with, because unscrupulous entities such as HitBTC will take advantage of the concept as an excuse to commit theft and other things.

[JollyGood]

They have been selective scamming for too long. They will keep doing it until the day they close down. They keep making excuses for not releasing funds belonging to users. Seriously, HitBTC should be investigated by various law enforcement agencies and shut down.

[logfiles]

Just adding my name to the long list of people that have done KYC verification, holding photos, all sorts of stuff, only to be repeatedly told the exact same thing that the photo isn't accepted and to send it again, along with a long delay.

It is clear to me this exchange is selectively withholding funds from some users. Avoid. I have left a negative trust rating.

This is the exact reason I was against KYC becoming a standard in the crypto community to begin with, because unscrupulous entities such as HitBTC will take advantage of the concept as an excuse to commit theft and other things.

Yep, I advise anybody who can see this to avoid using HitBTC or else you risk losing your money. There are lots of much better exchanges out there with lower fees and won't just look up your funds randomly and start hiding behind KYC requirements.

[Indymoney]

Just adding my name to the long list of people that have done KYC verification, holding photos, all sorts of stuff, only to be repeatedly told the exact same thing that the photo isn't accepted and to send it again, along with a long delay.

It is clear to me this exchange is selectively withholding funds from some users. Avoid. I have left a negative trust rating.

This is the exact reason I was against KYC becoming a standard in the crypto community to begin with, because unscrupulous entities such as HitBTC will take advantage of the concept as an excuse to commit theft and other things.

Feeling sorry for your lost but now its usual stuff from many exchanges as they are blocking accounts and freezing funds without any solid reason in the name of KYC which is really sad but we are not able to do any thing just avoid these scam exchanges as they are alive just because of scams and cheats.