HitBTC.com - The most advanced cryptocurrency exchange

[Urb4n THr34t]

They are taking all of your money and no one will take real action to do anything about it.

I'm so lucky my withdrawal succeeded a few days ago. 

Actually they got to me and stated they are working on solving the issue. I'll keep you posted.

Did they replied you via email? I wrote them more than 10 emails.....nothing:(

First via their site forum (https://forum.hitbtc.com/categories/support) then via email. I basically contacted them every way possible and forum got the first reply.

I tried to contact them in a different ways - nothing

[1713907692]

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[monodose]

Address: 0x080768EfDb8E1D027f6f3BBBe5ae50BcB0b77B4e
Transaction hash: 0x6dc6a319e94498ca647f712cba3e495220f7433d08d6da4de83798ab8935e91f
Operation ID: 70587753-b60a-4283-bbd9-7d1e12a8fff2
Date Created (UTC): 16/12/2017, 16:11:05
Date Updated (UTC): 16/12/2017, 16:11:05

TX hash is not valid. I didnt get my CND. Status of withdrawal is processing more than 4 days. Please give me back my CND or send them on my address.

[erikalui]

Now Hitbtc site is down and they have increased the fee two times in about 2 weeks. First from 0.0004 it became 0.0007 and now it's 0.0009 and it will soon keep increasing I guess. When you are sending over 20-30 transactions at a time, why to increase the fee as well. It takes hours to even get the bitcoins from your site.

[strel2560304]

I have no answer from support about my ticket #84703
I've withdrawal 3LTC and transition is pending.
Help please

[zackthemack]

can't transfer NEO from trading account to main account. It is IMPOSSIBLE right now to withdraw NEO.........always the error "Currency operations not available" are u serious? support doesn't reply back.

[SheepSuit]

Accidentally sent 1.83 BTC to my HitBtc Bitcoin Cash deposit address. A mistake I hoped I hadn't made seeing there doesn't seem to be much replies from support anymore. Do I have any chance here?

Or is the support still around?

It was sent to https://blockchain.info/address/1FkCxk8usXc7hnG7PWSPhua6fKwVBPVPwA

In general, please please always double check that you're sending to the right wallet. Where did you send it from? i think there's ur only chance

[BoXXoB]

Accidentally sent 1.83 BTC to my HitBtc Bitcoin Cash deposit address. A mistake I hoped I hadn't made seeing there doesn't seem to be much replies from support anymore. Do I have any chance here?

Or is the support still around?

It was sent to https://blockchain.info/address/1FkCxk8usXc7hnG7PWSPhua6fKwVBPVPwA

In general, please please always double check that you're sending to the right wallet. Where did you send it from? i think there's ur only chance

It's already being worked on (hitbtc  can recover the btc).

[Urb4n THr34t]

No it is not. My transaction is pending. Nobody answers the email....hey you HITBTC give my 1323 USDT back to me

[marlborogold]

The HitBTC exchange itself is good. But the team needs to make an operational support service to always be in touch with their customers. When such situations are obtained and no information is available, and even the support service is silent, the client has doubts to replenish the deposit with large amounts of money. For your perfect work, you need to create an operational support service that will answer all customer questions 24/7. For the good work of the operator, customers themselves will reward them with coins for consulting and solving all the questions and assistance that have arisen. The closer you are to the client, the better your reputation and level in the world market.

[PL84]

Exactly, learn to communicate you amateurs.

If you have a problem with BTC withdraws just say it on your Exchange!!! Or make even autoresponse to tickets!!

I have almost 3000usd pending, well its not 3000usd anymore because BTC went from 18k -> 13k...

And its not even pending, HitBTC gives TX id but its not working ----> HitBTC havent broadcasted the withdraw.

[bau0]

Withdrawals Problem.

Ticket ID #91341
Ticket ID #91343
Ticket ID #91346

[nofear900]

I'm waiting 1 month for 2FA Removal and don't have access to my account.They reached to me in my support ticket,but the issue is still not resolved !
This AMM bullshit may be the reason why everything is delayed,i hope they dont become the second Mt.gox !!   

[fldash]

What is up with charting on HitBTC?  The chart never seems to stay up to date and sometimes never loads... Is this a known issue or isolated to my setup?

[WhereIsMyXem]

Withdraw/currency operations problem. Tickets:

Ticket ID: 84025 Currency operations not available
Ticket ID: 83951 xem withdraw
Ticket ID: 83948 xem withdraw
Ticket ID: 83049

[WhereIsMyBTGNegga??]

BEWARE!!!!

I've asked about my pending XEM withdraw (Ticket ID: 92384, withdraw is still pending from 2017-12-19 ) and my ticket was closed without an answer!!! WTF are you doing?

[BlackJack7878]

rhL5Va5tDbUUuozS9isvEuv7Uk1uuJaY1T - thit is hitBTC ripple address. On this address there are only 88k of ripple, and all withdrawals that occurs are going here - rNUyxNugxv67vhQZZCif2Ru1Hb4APNmwUS (already 15m+ ripple inside). wtf?

[BlackJack7878]

that's what I found on google - https://www.xrpchat.com/topic/10661-ebay-xrp-scammers/ . Address with 15m XRP and hitBTC address both are on this list. I guess we were robbed? Someone is moving all XRP to poloniex acc

[Urb4n THr34t]

 Damn...that's not good at all....
Regarding to my situation there is still no answer from them.
Transaction ID: 9a8ca0a8-152f-4ef0-801c-894cc437d7c1
1323 USDT just disappeared.

And HitBTC doesn't show up in this topic for a long time.

[faruk34]

@hitbtc  Give me my money.sent a photo..I deposit 7120.85 xrp to my account but i couldn’t see on my balance. I kindly request you to solve this problem..Transaction Hash
3DD84C1AFDEAC825D1B4C7D6380BF133A9F5B2C68854F615D1ABA9F7C40F5529 Date: 20 December 2017..time 07.05

[Karitra1]

my transaction is not confirmed by the date 2017-12-21, 12:41:59
Transaction hash: 333a784e1085445a7eec2448bfb8c92ac19a570dcd48b51776859674687116e4
amount: 0.06410650 btc