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Author Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker  (Read 367724 times)
Betcoin.AG
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May 21, 2015, 07:40:15 PM
 #2681

I know it's probably out of your guys' hands, but are there any updates on when we can expect to be able to play jackpot SNGs on betcoin?

Thank you for the question, we are informed that the jackpot SnG's barring some unforseen circumstances will appear on Betcoin poker by the end of June and possibly sooner.  We appreciate you playing with us.

Sincerely,

Robert
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May 26, 2015, 03:38:04 PM
 #2682

Scheduled Maintenance - The entire WPN and network is currently undergoing a scheduled maintenance which should be complete within an hour. We will certainly keep you posted.  Thank you. 

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May 26, 2015, 05:37:23 PM
 #2683

One of your support sucked, and it is a really retarded girl, I like James, he is a great support.

Let me talk about that retarded support. I talked to the girl for 2 times,

first time: I waited for 1 and half hour, my balance was still 0, she said your site under mantainance and refused to add my btc( 5 confs already at that time)

Second time: after I got 0 balance after 3 hours deposit, i asked support again, and she didn't solve my issue, you guys know in this site, the nickname is not username, my nickname here is fuckingrich, and my username here is fox19891989, email: fox19891989@XXXXXX, and after I deposited 1btc here, fuckingrich shows i have 1btc balance, but in https://sports.betcoin.ag  I still have 0 balance in fox19891989. So i asked the support where is my btc in fox19891989's balance.

But this retarded support started to accuse that I had 2 accounts, she threatened to ban my accounts, and she said it's impossible that 2 accounts have the same btc deposit addresses, but my addy of fox19891989 is actually same as fuckingrich, it means that they are the same account with 2 different names, i explained to her, but that retarded girl accused me have 3 accounts this time, it is a fucking insane&retarded support.

After that she said she deleted my fox19891989 account, after that I logged in https://sports.betcoin.ag with my fuckingrich, it said incorrect username, and my username fox19891989 is still there, balance is correct now - 1033 mbtc(so it is obvious that the deposit was delayed, why she didn't admit the fault, but started to attack me??), so that girl was totally wrong and threatened me, did the wrong accusations, and she was always saying bye to me, she didn't solve the issue but kept accusing incorrect bullshit. If i have 2-3 account here, how can i get balance in 2 accounts, and the deposit addresses were same?

I hope you team fire that support, she is incompetent to be a decent support here, very stupid and refused to admit here faults, even didn't say sorry to me and was urgently closed our conversation. I hope this girl won't revenge me and delete my accounts. Angry
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May 26, 2015, 05:44:48 PM
 #2684

One of your support sucked, and it is a really retarded girl, I like James, he is a great support.

Let me talk about that retarded support. I talked to the girl for 2 times,

first time: I waited for 1 and half hour, my balance was still 0, she said your site under mantainance and refused to add my btc( 5 confs already at that time)

Second time: after I got 0 balance after 3 hours deposit, i asked support again, and she didn't solve my issue, you guys know in this site, the nickname is not username, my nickname here is fuckingrich, and my username here is fox19891989, email: fox19891989@XXXXXX, and after I deposited 1btc here, fuckingrich shows i have 1btc balance, but in https://sports.betcoin.ag  I still have 0 balance in fox19891989. So i asked the support where is my btc in fox19891989's balance.

But this retarded support started to accuse that I had 2 accounts, she threatened to ban my accounts, and she said it's impossible that 2 accounts have the same btc deposit addresses, but my addy of fox19891989 is actually same as fuckingrich, it means that they are the same account with 2 different names, i explained to her, but that retarded girl accused me have 3 accounts this time, it is a fucking insane&retarded support.

After that she said she deleted my fox19891989 account, after that I logged in https://sports.betcoin.ag with my fuckingrich, it said incorrect username, and my username fox19891989 is still there, balance is correct now - 1033 mbtc(so it is obvious that the deposit was delayed, why she didn't admit the fault, but started to attack me??), so that girl was totally wrong and threatened me, did the wrong accusations, and she was always saying bye to me, she didn't solve the issue but kept accusing incorrect bullshit. If i have 2-3 account here, how can i get balance in 2 accounts, and the deposit addresses were same?

I hope you team fire that support, she is incompetent to be a decent support here, very stupid and refused to admit here faults, even didn't say sorry to me and was urgently closed our conversation. I hope this girl won't revenge me and delete my accounts. Angry

Looks like Betcoinsports has some problems of updating fast.  So sometimes it could show your previous login's account and balance for the next several hours unless you manually click exit or log out.
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May 26, 2015, 06:20:29 PM
 #2685

One of your support sucked, and it is a really retarded girl, I like James, he is a great support.

Let me talk about that retarded support. I talked to the girl for 2 times,

first time: I waited for 1 and half hour, my balance was still 0, she said your site under mantainance and refused to add my btc( 5 confs already at that time)

Second time: after I got 0 balance after 3 hours deposit, i asked support again, and she didn't solve my issue, you guys know in this site, the nickname is not username, my nickname here is fuckingrich, and my username here is fox19891989, email: fox19891989@XXXXXX, and after I deposited 1btc here, fuckingrich shows i have 1btc balance, but in https://sports.betcoin.ag  I still have 0 balance in fox19891989. So i asked the support where is my btc in fox19891989's balance.

But this retarded support started to accuse that I had 2 accounts, she threatened to ban my accounts, and she said it's impossible that 2 accounts have the same btc deposit addresses, but my addy of fox19891989 is actually same as fuckingrich, it means that they are the same account with 2 different names, i explained to her, but that retarded girl accused me have 3 accounts this time, it is a fucking insane&retarded support.

After that she said she deleted my fox19891989 account, after that I logged in https://sports.betcoin.ag with my fuckingrich, it said incorrect username, and my username fox19891989 is still there, balance is correct now - 1033 mbtc(so it is obvious that the deposit was delayed, why she didn't admit the fault, but started to attack me??), so that girl was totally wrong and threatened me, did the wrong accusations, and she was always saying bye to me, she didn't solve the issue but kept accusing incorrect bullshit. If i have 2-3 account here, how can i get balance in 2 accounts, and the deposit addresses were same?

I hope you team fire that support, she is incompetent to be a decent support here, very stupid and refused to admit here faults, even didn't say sorry to me and was urgently closed our conversation. I hope this girl won't revenge me and delete my accounts. Angry

Looks like Betcoinsports has some problems of updating fast.  So sometimes it could show your previous login's account and balance for the next several hours unless you manually click exit or log out.

You are right, better than that support, you can explain the correct reason but that support couldn't and she made me angry because she isn't familiar with their site and accused me a cheater!!

How can 2 accounts have the the same address, she didn't answer this question and refused to explain to me, started to accuse me again and again, and said bye at least 5 times, she is extremely unprofessional, I have never seen a support says bye to a customer, shouldn't the customer say goodbye first?

Btw, guys if you had the same issues when you talked to this support, post here and ask admin to fire that support, when she is incompetent to solve issues, she started to say bye to customers and urgently closed the conversation box. I can't endure that support, I am a betcoin casino fan, I usually post this casino is great in other threads, I think many people also see my posts which praised betcoin casino before. But this time I am really angry, I won't promote this site until you fire that retarded support. Angry Angry Angry
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May 26, 2015, 06:24:10 PM
 #2686

Just an FYI, this newest WPN update has included Jackpot SNGs into the Sit and Crush leaderboard.  Since Betcoin players can't play Jackpots yet, this pretty much shuts them all out of any worthwhile spots on the LB.  I know this is out of Betcoin's hands, but please stress to WPN that this is losing them, you, and us money since now it just doesn't make any financial sense to play ANY SNGs since we will be contributing extra money to a leaderboard that we can never see a payout from.
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May 26, 2015, 06:42:04 PM
 #2687

One of your support sucked, and it is a really retarded girl, I like James, he is a great support.

Let me talk about that retarded support. I talked to the girl for 2 times,

first time: I waited for 1 and half hour, my balance was still 0, she said your site under mantainance and refused to add my btc( 5 confs already at that time)

Second time: after I got 0 balance after 3 hours deposit, i asked support again, and she didn't solve my issue, you guys know in this site, the nickname is not username, my nickname here is fuckingrich, and my username here is fox19891989, email: fox19891989@XXXXXX, and after I deposited 1btc here, fuckingrich shows i have 1btc balance, but in https://sports.betcoin.ag  I still have 0 balance in fox19891989. So i asked the support where is my btc in fox19891989's balance.

But this retarded support started to accuse that I had 2 accounts, she threatened to ban my accounts, and she said it's impossible that 2 accounts have the same btc deposit addresses, but my addy of fox19891989 is actually same as fuckingrich, it means that they are the same account with 2 different names, i explained to her, but that retarded girl accused me have 3 accounts this time, it is a fucking insane&retarded support.

After that she said she deleted my fox19891989 account, after that I logged in https://sports.betcoin.ag with my fuckingrich, it said incorrect username, and my username fox19891989 is still there, balance is correct now - 1033 mbtc(so it is obvious that the deposit was delayed, why she didn't admit the fault, but started to attack me??), so that girl was totally wrong and threatened me, did the wrong accusations, and she was always saying bye to me, she didn't solve the issue but kept accusing incorrect bullshit. If i have 2-3 account here, how can i get balance in 2 accounts, and the deposit addresses were same?

I hope you team fire that support, she is incompetent to be a decent support here, very stupid and refused to admit here faults, even didn't say sorry to me and was urgently closed our conversation. I hope this girl won't revenge me and delete my accounts. Angry

Looks like Betcoinsports has some problems of updating fast.  So sometimes it could show your previous login's account and balance for the next several hours unless you manually click exit or log out.

You are right, better than that support, you can explain the correct reason but that support couldn't and she made me angry because she isn't familiar with their site and accused me a cheater!!

How can 2 accounts have the the same address, she didn't answer this question and refused to explain to me, started to accuse me again and again, and said bye at least 5 times, she is extremely unprofessional, I have never seen a support says bye to a customer, shouldn't the customer say goodbye first?

Btw, guys if you had the same issues when you talked to this support, post here and ask admin to fire that support, when she is incompetent to solve issues, she started to say bye to customers and urgently closed the conversation box. I can't endure that support, I am a betcoin casino fan, I usually post this casino is great in other threads, I think many people also see my posts which praised betcoin casino before. But this time I am really angry, I won't promote this site until you fire that retarded support. Angry Angry Angry

We certainly apologize for the experience and are always looking to improve our customer support experience.  It appears that during the maintenance time your deposit was delayed a bit, but please confirm your account is accurate.  The support staff is consistently confronted with a variety of people trying to abuse the system and should not have accused you of this without proper proof and evidence as it is not accurate.  You are a quality member of the Betcoin community and we appreciate having you.  Please accept this public apology and join us again very soon.  Thank you.  Also, let us know if there is an outstanding issue or if your issue was solved as well of course anytime. 

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May 26, 2015, 06:45:13 PM
 #2688

Just an FYI, this newest WPN update has included Jackpot SNGs into the Sit and Crush leaderboard.  Since Betcoin players can't play Jackpots yet, this pretty much shuts them all out of any worthwhile spots on the LB.  I know this is out of Betcoin's hands, but please stress to WPN that this is losing them, you, and us money since now it just doesn't make any financial sense to play ANY SNGs since we will be contributing extra money to a leaderboard that we can never see a payout from.

Jackpot SnG's are coming to Betcoin.  This is still in testing and Betcoin players do have full participation in the SnG leaderboard.  Combined with this we have some great features WPN related and independent upcoming. 

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May 26, 2015, 06:54:24 PM
 #2689

Just an FYI, this newest WPN update has included Jackpot SNGs into the Sit and Crush leaderboard.  Since Betcoin players can't play Jackpots yet, this pretty much shuts them all out of any worthwhile spots on the LB.  I know this is out of Betcoin's hands, but please stress to WPN that this is losing them, you, and us money since now it just doesn't make any financial sense to play ANY SNGs since we will be contributing extra money to a leaderboard that we can never see a payout from.

Jackpot SnG's are coming to Betcoin.  This is still in testing and Betcoin players do have full participation in the SnG leaderboard.  Combined with this we have some great features WPN related and independent upcoming. 

Right, sorry, I think you misunderstood what I was saying.  Without being able to play Jackpots, players can't compete for a worthwhile (tier 1 or tier 2) spot on the Sit and Crush leaderboard.  So by playing regular SNGs, they would be paying money to the LB but never getting a decent return on that money.  So since I can't play Jackpots, it doesn't make sense for me to play ANY SNGs.

Again, I know this is out of Betcoin's hands (of course you would rather your players be able to play everything offered on the network), but maybe you could contact your WPN reps and let them know that adding Jackpots to SNC is creating a massive competitive disadvantage to Betcoin players and the smart ones are going to cut WTN SNGs out of their grind completely because of this.  Maybe it'll speed it along?  Either way, couldn't hurt.  Thanks.
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May 27, 2015, 01:02:07 PM
Last edit: May 27, 2015, 01:34:02 PM by fox19891989
 #2690

One of your support sucked, and it is a really retarded girl, I like James, he is a great support.

Let me talk about that retarded support. I talked to the girl for 2 times,

first time: I waited for 1 and half hour, my balance was still 0, she said your site under mantainance and refused to add my btc( 5 confs already at that time)

Second time: after I got 0 balance after 3 hours deposit, i asked support again, and she didn't solve my issue, you guys know in this site, the nickname is not username, my nickname here is fuckingrich, and my username here is fox19891989, email: fox19891989@XXXXXX, and after I deposited 1btc here, fuckingrich shows i have 1btc balance, but in https://sports.betcoin.ag  I still have 0 balance in fox19891989. So i asked the support where is my btc in fox19891989's balance.

But this retarded support started to accuse that I had 2 accounts, she threatened to ban my accounts, and she said it's impossible that 2 accounts have the same btc deposit addresses, but my addy of fox19891989 is actually same as fuckingrich, it means that they are the same account with 2 different names, i explained to her, but that retarded girl accused me have 3 accounts this time, it is a fucking insane&retarded support.

After that she said she deleted my fox19891989 account, after that I logged in https://sports.betcoin.ag with my fuckingrich, it said incorrect username, and my username fox19891989 is still there, balance is correct now - 1033 mbtc(so it is obvious that the deposit was delayed, why she didn't admit the fault, but started to attack me??), so that girl was totally wrong and threatened me, did the wrong accusations, and she was always saying bye to me, she didn't solve the issue but kept accusing incorrect bullshit. If i have 2-3 account here, how can i get balance in 2 accounts, and the deposit addresses were same?

I hope you team fire that support, she is incompetent to be a decent support here, very stupid and refused to admit here faults, even didn't say sorry to me and was urgently closed our conversation. I hope this girl won't revenge me and delete my accounts. Angry

Looks like Betcoinsports has some problems of updating fast.  So sometimes it could show your previous login's account and balance for the next several hours unless you manually click exit or log out.

You are right, better than that support, you can explain the correct reason but that support couldn't and she made me angry because she isn't familiar with their site and accused me a cheater!!

How can 2 accounts have the the same address, she didn't answer this question and refused to explain to me, started to accuse me again and again, and said bye at least 5 times, she is extremely unprofessional, I have never seen a support says bye to a customer, shouldn't the customer say goodbye first?

Btw, guys if you had the same issues when you talked to this support, post here and ask admin to fire that support, when she is incompetent to solve issues, she started to say bye to customers and urgently closed the conversation box. I can't endure that support, I am a betcoin casino fan, I usually post this casino is great in other threads, I think many people also see my posts which praised betcoin casino before. But this time I am really angry, I won't promote this site until you fire that retarded support. Angry Angry Angry

We certainly apologize for the experience and are always looking to improve our customer support experience.  It appears that during the maintenance time your deposit was delayed a bit, but please confirm your account is accurate.  The support staff is consistently confronted with a variety of people trying to abuse the system and should not have accused you of this without proper proof and evidence as it is not accurate.  You are a quality member of the Betcoin community and we appreciate having you.  Please accept this public apology and join us again very soon.  Thank you.  Also, let us know if there is an outstanding issue or if your issue was solved as well of course anytime.  

OK, PR team is good enough, I accept your apology, will you fire that support or deduct her salary?

I am laughing that stupid support and this picture shows everything, she isn't familiar with your site but accused a customer as a cheater, because she saw 2 names, haha

BTW, why my bet is still pending, it is too slow, do you think so?

https://sports.betcoin.ag/ShareTicket/?ticketid=27087

This game was over 10 hours ago, but now it's still pending. I think you should improve your system, deposit delays, bet result delays,  Sad  And many people complaint the withdrawals are slow too.
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May 27, 2015, 01:57:20 PM
Last edit: May 27, 2015, 03:39:27 PM by SyGambler
 #2691

One of your support sucked, and it is a really retarded girl, I like James, he is a great support.

Let me talk about that retarded support. I talked to the girl for 2 times,

first time: I waited for 1 and half hour, my balance was still 0, she said your site under mantainance and refused to add my btc( 5 confs already at that time)

Second time: after I got 0 balance after 3 hours deposit, i asked support again, and she didn't solve my issue, you guys know in this site, the nickname is not username, my nickname here is fuckingrich, and my username here is fox19891989, email: fox19891989@XXXXXX, and after I deposited 1btc here, fuckingrich shows i have 1btc balance, but in https://sports.betcoin.ag  I still have 0 balance in fox19891989. So i asked the support where is my btc in fox19891989's balance.

But this retarded support started to accuse that I had 2 accounts, she threatened to ban my accounts, and she said it's impossible that 2 accounts have the same btc deposit addresses, but my addy of fox19891989 is actually same as fuckingrich, it means that they are the same account with 2 different names, i explained to her, but that retarded girl accused me have 3 accounts this time, it is a fucking insane&retarded support.

After that she said she deleted my fox19891989 account, after that I logged in https://sports.betcoin.ag with my fuckingrich, it said incorrect username, and my username fox19891989 is still there, balance is correct now - 1033 mbtc(so it is obvious that the deposit was delayed, why she didn't admit the fault, but started to attack me??), so that girl was totally wrong and threatened me, did the wrong accusations, and she was always saying bye to me, she didn't solve the issue but kept accusing incorrect bullshit. If i have 2-3 account here, how can i get balance in 2 accounts, and the deposit addresses were same?

I hope you team fire that support, she is incompetent to be a decent support here, very stupid and refused to admit here faults, even didn't say sorry to me and was urgently closed our conversation. I hope this girl won't revenge me and delete my accounts. Angry

Looks like Betcoinsports has some problems of updating fast.  So sometimes it could show your previous login's account and balance for the next several hours unless you manually click exit or log out.

You are right, better than that support, you can explain the correct reason but that support couldn't and she made me angry because she isn't familiar with their site and accused me a cheater!!

How can 2 accounts have the the same address, she didn't answer this question and refused to explain to me, started to accuse me again and again, and said bye at least 5 times, she is extremely unprofessional, I have never seen a support says bye to a customer, shouldn't the customer say goodbye first?

Btw, guys if you had the same issues when you talked to this support, post here and ask admin to fire that support, when she is incompetent to solve issues, she started to say bye to customers and urgently closed the conversation box. I can't endure that support, I am a betcoin casino fan, I usually post this casino is great in other threads, I think many people also see my posts which praised betcoin casino before. But this time I am really angry, I won't promote this site until you fire that retarded support. Angry Angry Angry

We certainly apologize for the experience and are always looking to improve our customer support experience.  It appears that during the maintenance time your deposit was delayed a bit, but please confirm your account is accurate.  The support staff is consistently confronted with a variety of people trying to abuse the system and should not have accused you of this without proper proof and evidence as it is not accurate.  You are a quality member of the Betcoin community and we appreciate having you.  Please accept this public apology and join us again very soon.  Thank you.  Also, let us know if there is an outstanding issue or if your issue was solved as well of course anytime.  

OK, PR team is good enough, I accept your apology, will you fire that support or deduct her salary?

I am laughing that stupid support and this picture shows everything, she isn't familiar with your site but accused a customer as a cheater, because she saw 2 names, haha

BTW, why my bet is still pending, it is too slow, do you think so?

https://sports.betcoin.ag/ShareTicket/?ticketid=27087

This game was over 10 hours ago, but now it's still pending. I think you should improve your system, deposit delays, bet result delays,  Sad  And many people complaint the withdrawals are slow too.

yes betcoin
I think there is a problem with the sportsbook
I have bets still pending right now and I don't know why + yesterday I tried to make a bet on one of your live bet matches and my bet was predicting one of the teams to win
it was NBA match but the bet was refunded immediately
and fox I'm really sorry for the support behavior but trust me I have a very positive experience with betcoin's staff
I don't know this girl on the support but I can confirm that they have gentle men support  Smiley Smiley
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May 27, 2015, 03:33:51 PM
 #2692

Thank you for the messages guys.  There was a maintenance upgrade over the weekend which was upgraded on our end as well.  This caused wagers based over a certain period to not grade automatically.  This however has been fixed and everything is working optimally again.  Should you have any issues, please message us anytime preferably by email, ticket or live customer chat support.  

With regard to withdrawals, we are growing at a  rapid pace and because this is the WPN there is pooled liquidity which means that players try to collude, chip dump and cheat and then withdraw.  Therefore, most withdrawals need a thorough review.  We have added staff to speed this up and we have a few innovations that will help this.  We process many, many withdrawals daily, with every poker site you will hear complaints from time to time, often times from the very players that are trying to cheat the system that want a fast withdrawal before they are caught and go to the forums knowing they are abusing the system. 

Thank you.  

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June 01, 2015, 06:33:37 PM
 #2693

To answer many questions below you will find a rake comparison chart so you can really see the value of your bitcoin at Betcoin Poker vs. competitors where you are paying half in rake.  Even if a competitor offers you better rakeback you are still paying more because you are paying twice the rake!  Is this clear?

Full rake comparison chart here: https://www.betcoin.ag/poker


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June 03, 2015, 12:14:54 AM
 #2694

hello op, can i play betcoinpoker use my android ?

Yes!  You definitely can.

Betcoin Poker Web, Mobile, Tablet Version WPN Tournaments Available

https://www.betcoin.ag/betcoin-poker-web-mobile-tablet-version-fixed-new-improvements

Our very popular web, mobile and tablet version of Betcoin Poker has been fixed and is available and ready today and the Sunday Millions.

To play Betcoin Poker from the web simply to to: https://securepoker.betcoin.ag



To play Betcoin Poker on your mobile phone or tablet, simply follow these steps:

1. Download the Free Puffin browser onto your tablet or mobile phone by going to the play store or apple store.



Puffin Free Web Browser

2. Once the Free Puffin browser is downloaded and installed, launch the free puffin browser from your mobile phone or tablet by clicking on it.

3. In the url field go to: https://securepoker.betcoin.ag/flash/ (Once you enter this once you can store it for quick access later.) The web version of the Betcoin Poker software will load.

4. Enter your username and password in the selected fields.





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June 05, 2015, 06:52:37 PM
 #2695

A quick update to the ring games has been completed with the main purpose of increasing the timer when leaving the table. Thank you.

And a new table has been added Lisbon, Portugal as a 2/4 NL 6max table.


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June 05, 2015, 06:53:11 PM
 #2696

Introducing The Daily Coin 1 BTC GTD

https://www.betcoin.ag/introducing-daily-coin-1-btc-gtd



We've listened to our players and added an exclusive Betcoin only flagship MTT which runs every night at 9:00pm ET. In addition to this new tournament we have also made some changes to our tournament schedule.

Daily Coin Schedule

Here are some highlights:


- New Daily Coin 1 BTC GTD MTT
- 6 Daily Coin Freerolls running every 4 hours throughout the day
- Double or Nothing Step Satellites leading into the Betcoin Daily Coin
- No fees on satellites
- Small 5% fee on Daily Coin MTT
- GTD bumps and small tweaks on late night Betcoin schedule
- Also available via web browser and mobile flash browser

The full Daily Coin schedule and description can be found here:
https://www.betcoin.ag/bonuses/coin

Bounties

The first 5 players to respond asking to be used as a bounty will be used as a bounty in the Betcoin Daily Coin throughout the next 5 days. Each day a new bounty will be chosen. The player who knocks out the bounty and the bounty themselves will receive a Step 2 ticket.

Update

Tuesday 4/28 Bounty: Girlscout
Wednesday 4/29 Bounty: blingbling911
Thursday 4/30 Bounty: SickMetaGame
Friday 5/1 Bounty: jonnyrocket
Saturday 5/2 Bounty: pagoda
On standby: StareYouDown, Annu, LongSh0T

Jackpot MTTs???

We also have an MTT Jackpot Bonus in the works that will take nothing extra out of your pockets and will be awarded by shipping 2 pre-selected tours in one night. We call it the Daily Double. More details on this coming very soon.

Thanks for all your support and loyalty to Betcoin. This is a small fraction of the things we have in the works for you guys and we look forward to providing you the best gaming experience we can.

NiceSoft12
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June 06, 2015, 09:27:02 PM
 #2697

It has been 8 h since my account to account transfer and still pending.  This is unacceptable.  How can it not be automated?
Betcoin.AG
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June 07, 2015, 09:17:28 AM
 #2698

We are growing at a rapid pace and we don't expect an individual player to understand the amount of attempted abuse, collusion, chip dumping, lying and cheating that happens everyday.  We would rather have account2account transfers be instant, withdrawals be instant and deposits instant with ZERO confirmations like www.coinbet.ag, but a poker website cannot have that because your fellow players attempt to take advantage of the situation.  Every poker website examines account2account transfers and there can be delays but a simple ticket or email to support@betcoin.ag would have had this taken care of.  You did not include a username therefore we still cannot help you but we are here anytime.  On another note, I am a forum rep and not a support rep. 

We will get you taken care of as we do all of our great players. 

gethashing_casino
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June 10, 2015, 08:49:20 AM
Last edit: June 10, 2015, 09:06:08 AM by gethashing_casino
 #2699

We are growing at a rapid pace and we don't expect an individual player to understand the amount of attempted abuse, collusion, chip dumping, lying and cheating that happens everyday.  We would rather have account2account transfers be instant, withdrawals be instant and deposits instant with ZERO confirmations like www.coinbet.ag, but a poker website cannot have that because your fellow players attempt to take advantage of the situation.  Every poker website examines account2account transfers and there can be delays but a simple ticket or email to support@betcoin.ag would have had this taken care of.  You did not include a username therefore we still cannot help you but we are here anytime.  On another note, I am a forum rep and not a support rep.  

We will get you taken care of as we do all of our great players.  

Any chance the sales manger can contact me? I am waiting over 12 days for an response....
Betcoin.AG
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June 10, 2015, 08:22:28 PM
 #2700

We are growing at a rapid pace and we don't expect an individual player to understand the amount of attempted abuse, collusion, chip dumping, lying and cheating that happens everyday.  We would rather have account2account transfers be instant, withdrawals be instant and deposits instant with ZERO confirmations like www.coinbet.ag, but a poker website cannot have that because your fellow players attempt to take advantage of the situation.  Every poker website examines account2account transfers and there can be delays but a simple ticket or email to support@betcoin.ag would have had this taken care of.  You did not include a username therefore we still cannot help you but we are here anytime.  On another note, I am a forum rep and not a support rep.  

We will get you taken care of as we do all of our great players.  

Any chance the sales manger can contact me? I am waiting over 12 days for an response....

We have responded to your private message as we do not have a sales manager.  Please follow up as soon as possible. 

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