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Author Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC  (Read 231171 times)
Xialla
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September 10, 2015, 07:15:45 PM
 #1581

Send this to support: "Try Airbank instead of RB group.  The account to which I asked you to deposit is actually not part of RB group anyway.  You guys must have screwed up your data somewhere."

And please keep us posted.  Even if you no longer want to withdraw, it might be worth trying just to see what happens as you push Bitstamp to make sense when they (mistakenly, we must assume) aren't making sense.

ok here we go - received today when I asked what happened and told them, that my bank is not part of RB group:

Code:
Dear XX,

We would like to explain that the problem does not lie with your bank, but with one of the intermediary banks.
We were also surprised to learn about the intermediary bank's internal decision to stop processing all bitcoin related transfers.

For this reason we have also notify you about this issue in advance, before processing your bank withdrawal request,
in an attempt to prevent any possible issues, which could occur while transferring your funds through the banking system.

Sincere apologies for any inconvenience.

We remain available to you in case you have any further questions about the issue or if you require any additional assistance.

Best regards,
Nejc Srečnik

so those experts recommended me to create new account: "Please request your future bank withdrawals to an alternate bank account held in your name" (this is what I received in initial reject status mail)

and now 24 hours later: "problem does not lie with your bank"

so I'm keeping pushing them and want to explain, how to withdraw fiat from bitstamp and which banks are safe. if it is not about my bank account, how can I be sure, that they will not block my funds in the future because of some stupid excuse..:(

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bernard75
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September 10, 2015, 07:28:12 PM
 #1582

A prime example of how fucked up the banking system is.

A simple gsearch turns out they are somehow connected in the Czech Republic though: https://www.google.de/?gws_rd=ssl#q=raiffeisenbank+airbank
Xialla
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September 10, 2015, 08:00:30 PM
 #1583

A prime example of how fucked up the banking system is.

A simple gsearch turns out they are somehow connected in the Czech Republic though: https://www.google.de/?gws_rd=ssl#q=raiffeisenbank+airbank

mate, I'm from Czech Republic and Airbank is pure Czech bank owned by PPF group as mentioned already above. they are not connected at all and links from google showing comparison of bank services and products in my country..

so again, it is not about banking system, check what I already posted..
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September 13, 2015, 05:38:22 PM
 #1584


mate, I'm from Czech Republic and Airbank is pure Czech bank owned by PPF group as mentioned already above. they are not connected at all and links from google showing comparison of bank services and products in my country..

so again, it is not about banking system, check what I already posted..

Hi, I don't want to defend Bitstamp, but it's possible that the international transfers are somehow processed through RB (I remember there was similar partnership between FIO and CSOB banks, before FIO received bank licence).
Xialla
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September 17, 2015, 11:12:13 AM
Last edit: September 17, 2015, 05:14:37 PM by Xialla
 #1585


mate, I'm from Czech Republic and Airbank is pure Czech bank owned by PPF group as mentioned already above. they are not connected at all and links from google showing comparison of bank services and products in my country..

so again, it is not about banking system, check what I already posted..

Hi, I don't want to defend Bitstamp, but it's possible that the international transfers are somehow processed through RB (I remember there was similar partnership between FIO and CSOB banks, before FIO received bank licence).

hey, yes you are right. Bitstamp using some non-RB bank, I'm using also non-RB bank but somewhere in the middle is RB, which is acts as "relay" between us. I was not even aware, that it is working like this, so only fact, that bitstamp is not warning about this remains..

anyway, still is tricky, that is possible to deposit and impossible to withdraw with same bank account.
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September 18, 2015, 02:15:35 PM
 #1586


mate, I'm from Czech Republic and Airbank is pure Czech bank owned by PPF group as mentioned already above. they are not connected at all and links from google showing comparison of bank services and products in my country..

so again, it is not about banking system, check what I already posted..

Hi, I don't want to defend Bitstamp, but it's possible that the international transfers are somehow processed through RB (I remember there was similar partnership between FIO and CSOB banks, before FIO received bank licence).

hey, yes you are right. Bitstamp using some non-RB bank, I'm using also non-RB bank but somewhere in the middle is RB, which is acts as "relay" between us. I was not even aware, that it is working like this, so only fact, that bitstamp is not warning about this remains..

anyway, still is tricky, that is possible to deposit and impossible to withdraw with same bank account.

When it took you so long to find that out then this sounds like a problem. I mean it would be difficult to check out which banks use these relay banks. And even if they don't they might change to using them.

That definitely is not a good thing for bitcoin. It might be that many banks are unuseable now. :/ I hope it's not one of mine.

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September 18, 2015, 03:18:51 PM
 #1587

very pretty and a lot of exchange trades
Xialla
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October 15, 2015, 07:16:17 PM
 #1588

well well, so I asked my bank today and they don't have any problems when processing bitcoin payments. So today, I sold few bitcoins and requested withdraw again + created support ticket explaining them, that there are no problems on my side and is their job to make sure, that TX will be done smooth and correctly.

I will keep you informed here. I strongly hope, that this time they will proceed it..
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October 16, 2015, 04:05:51 PM
 #1589

here we go again:

Dear stupid,

We regret to inform you that your withdrawal request has been rejected.

Reason:
Bitstamp has recently learned that the Raiffeisen Banking Group has adopted an internal policy regarding Bitcoin-related transfer.

The group no longer allows transfer related to Bitcoin. We have therefore cancelled your withdrawal transfer.

Please request your future bank withdrawals to an alternate bank account held in your name.

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October 16, 2015, 06:05:57 PM
 #1590

why dont u read it the other way, that they try to protect your money for being locked or something by your bank, and they just let u know.
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October 16, 2015, 06:32:13 PM
 #1591

because

1* I don't have account related to Raiffeisen Banking Group
2* I used this account for deposit fiat without any issues
3* My bank is bitcoin friendly (checked with them yesterday)
4* I'm paying customer - is not my problem at all, that they are not able to send me my money to account, which I used earlier with them for deposit

in the end...they asked me to create another bank account. Problem is, that even I can do it, there is no guarantee, that RB will not be a relay bank so I can end up in same situation..
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October 16, 2015, 06:34:21 PM
 #1592

because

1* I don't have account related to Raiffeisen Banking Group
2* I used this account for deposit fiat without any issues
3* My bank is bitcoin friendly (checked with them yesterday)
4* I'm paying customer - is not my problem at all, that they are not able to send me my money to account, which I used earlier with them for deposit

in the end...they asked me to create another bank account. Problem is, that even I can do it, there is no guarantee, that RB will not be a relay bank so I can end up in same situation..


Ask Bitstamp what bank they recommend in DE and its bitcoin friendly.
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October 16, 2015, 06:59:45 PM
 #1593

they are holding my money, I'm paying customer and is it completely their problem, that withdraws not working, regardless my bank. their customer support is reacting with 2 days delay (really, in 2015), so I don't care about them any-more.

I goggled little bit about them and actually, I'm not the only one facing similar issues..I have to switch exchange, any recommendation for Europe based one, which is not incompetent like this one from Slovenia?
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December 02, 2015, 08:26:48 PM
 #1594

Everything working fine with Bitstamp, except for that anoying KYC which I am answering for the third time now...  Grin

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December 03, 2015, 02:57:59 AM
 #1595

they are holding my money, I'm paying customer and is it completely their problem, that withdraws not working, regardless my bank. their customer support is reacting with 2 days delay (really, in 2015), so I don't care about them any-more.

I goggled little bit about them and actually, I'm not the only one facing similar issues..I have to switch exchange, any recommendation for Europe based one, which is not incompetent like this one from Slovenia?

I heard that btc-e is pretty good and quite honorable, so I've been using them.  They provide free margin in a generally closed market (it takes a day to move your accounting currency out of it, but transferring it in is immediate) and charge .5% for opening a position (long or short) and then nothing when you close it.

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December 03, 2015, 10:50:51 AM
 #1596

How come Bitstamp Limited haven't filed their first accounts yet??
The incorporation date was 25 July 2012. Aren't you overdue?

As per Companies House, you have 21 months:

Quote
6. How long do I have to file my company's first accounts?

If you are filing your company's first accounts and those accounts cover a period of more than 12 months you must deliver them to Companies House
•within 21 months of the date of incorporation for private companies or
•within 18 months of the date of incorporation for public companies

or 3 months from the accounting reference date, whichever is longer. The deadline for delivery to Companies House is calculated to the exact day.

http://www.companieshouse.gov.uk/about/gbhtml/ca_gba3.shtml

The company secretary at Bitstamp is not taking his or her responsibilities seriously. It is a major disappointment to see such an unprofessional attitude at one of Bitcoin's largest exchanges.

A few weeks back they were threatened with being struck off the UK company register, clearly because of not filing papers on time. If they want the benefits of UK incorporation, and not give themselves bad publicity, then they need to file all their returns on time at CH.

Didn't file annual accounts on time last year, same story this year. WTF is wrong with you BitStamp? Yet again Companies House threatened to strike off the company (letter ref: DEF6/08157033).

Failing to file accounts is actually a criminal offence. That's as unprofessional as it gets.

Truly pathetic.

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December 03, 2015, 04:20:44 PM
 #1597

Didn't file annual accounts on time last year, same story this year. WTF is wrong with you BitStamp? Yet again Companies House threatened to strike off the company (letter ref: DEF6/08157033).

Failing to file accounts is actually a criminal offence. That's as unprofessional as it gets.

Truly pathetic.

I'm always interested in seeing the proof that a law applies to a particular person or group of people.  Do you have a link for that?

Here in the U.S., we have a guy in Arizona (Marc Stevens) who recommends people always demand that the authorities provide evidence that the law applies to them, and a guy in Michigan (Peter Hendrickson) who wrote a book showing that Title 26 (the income tax) doesn't apply to most people.  Most Americans ignore these two fellows, but that is because they are scared of "The Man" and also psychologically damaged by public schooling (just like me, though I'm a somewhat more aware of the resulting problems and work to rectify them), and deceived by the propaganda of unethical players in the industry (Daniel B. Evans, Nancy G. Edmunds, Victoria A. Roberts).

If we take the wiser path of ignoring man-made laws (except those to which we have agreed in writing, ie contracts), there still may be a good reason for Bitstamp to "file accounts":
If they want the benefits of UK incorporation, and not give themselves bad publicity, then they need to file all their returns on time at CH.
So what are the "benefits of a UK incorporation"?  Avoiding bad publicity is a good idea, but if it's a choice between catering to the criminal political class and getting publicly shamed for ignoring their stupid laws, I root for the latter every time.

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December 03, 2015, 05:15:39 PM
 #1598

Didn't file annual accounts on time last year, same story this year. WTF is wrong with you BitStamp? Yet again Companies House threatened to strike off the company (letter ref: DEF6/08157033).

Failing to file accounts is actually a criminal offence. That's as unprofessional as it gets.

Truly pathetic.

I'm always interested in seeing the proof that a law applies to a particular person or group of people.  Do you have a link for that?
...

You want me to prove that law applies to BitStamp? I don't have a link for that, but they did accept certain set of rules when they voluntarily registered as limited company.

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.
 MΞTAWIN  THE FIRST WEB3 CASINO   
.
.. PLAY NOW ..
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December 22, 2015, 04:46:19 AM
 #1599

Has anyone received a password reset email that they hadn't requested?  Also my old password stopped working and had to request a new one and after that it blocked my IP for 900 seconds....
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December 22, 2015, 11:33:42 AM
 #1600

Has anyone received a password reset email that they hadn't requested?  Also my old password stopped working and had to request a new one and after that it blocked my IP for 900 seconds....

give it a while and wait, sometimes can take up to 1-2 hours to receive the password reset email
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