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Author Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC  (Read 222134 times)
Serpens66
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April 26, 2016, 03:45:23 PM
 #1621

Anyone from Bitstamp here?

1) I wonder if it still will be possible to exchange the deposited EUR at your bank exchange rate to USD. Sometimes I don't want to trade BTC/EUR, but BTC/USD.
2) Is there another documentation for websocket than this? https://www.bitstamp.net/websocket/  because at the moment there is nothing about getting the BTC/EUR orderbook.

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bernard75
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April 26, 2016, 03:54:06 PM
 #1622

Do you charge any fees for SEPA deposits or withdraws?
Serpens66
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April 27, 2016, 11:41:17 AM
 #1623

Anyone from Bitstamp here?

1) I wonder if it still will be possible to exchange the deposited EUR at your bank exchange rate to USD. Sometimes I don't want to trade BTC/EUR, but BTC/USD.
2) Is there another documentation for websocket than this? https://www.bitstamp.net/websocket/  because at the moment there is nothing about getting the BTC/EUR orderbook.
I wrote to support and they told me:

1) When opening a deposit, you have the option to select in which currency (USD or EUR) you wish your funds to be credited. Once your transfer arrives it will be credited and converted (if you select a different currency).
2) Please note that all you have to do is apply: _btceur at the end. E.g.: live_trades_btceur

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April 27, 2016, 02:51:59 PM
 #1624

Will bitstamp participate to the Stellar/BTC giveaway?

https://www.stellar.org/blog/bitcoin-claim-lumens/
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May 14, 2016, 05:19:17 PM
 #1625

Hi to everyone, I got a situation. Two weeks ago I made a withdraw from bitstamp, but instead of getting my money on the next day(As usual was), my transaction was "in proccess" for a week. After a week, I am receiving a email, telling me that they reject that transaction, and would like to close my account. Also they asked me to sell all bitcoins on my balance, so they will withdraw all money from my account to my bank account that I used last time. I have done everything, and already for a week I am waiting for my money. They stopt to answer on my letters right after I sold last bitcoins and made fiat. Now my account is closed(can't access it, I think its deleted), they don't answer on my letters, and I don't know what to think. Its a pretty huge amount of money for me, and I am starting to worry a bit. At least they could answer on letter, to avoid misunderstanding from my side.

Who had the same problem? How, and how fast it was solved? Was it solved at all? Can they keep my money? Or I will get them eventually?
Pompobit
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May 20, 2016, 10:52:40 AM
 #1626

Hi to everyone, I got a situation. Two weeks ago I made a withdraw from bitstamp, but instead of getting my money on the next day(As usual was), my transaction was "in proccess" for a week. After a week, I am receiving a email, telling me that they reject that transaction, and would like to close my account. Also they asked me to sell all bitcoins on my balance, so they will withdraw all money from my account to my bank account that I used last time. I have done everything, and already for a week I am waiting for my money. They stopt to answer on my letters right after I sold last bitcoins and made fiat. Now my account is closed(can't access it, I think its deleted), they don't answer on my letters, and I don't know what to think. Its a pretty huge amount of money for me, and I am starting to worry a bit. At least they could answer on letter, to avoid misunderstanding from my side.

Who had the same problem? How, and how fast it was solved? Was it solved at all? Can they keep my money? Or I will get them eventually?

It sounds it's not all the story. Are you verified? Did you provide false personal info?

Anyway never happened to me, if all your deposits are legit, I'm pretty sure you'll recover your money
Serpens66
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June 20, 2016, 11:28:10 AM
 #1627

Do you charge any fees for SEPA deposits or withdraws?
in case you did not answer this by yourself:
SEPA withdrawal fee is 0.90€ (I made a withdrawal request)

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leoragraves666
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July 18, 2016, 11:23:19 AM
 #1628

Hi to everyone, I got a situation. Two weeks ago I made a withdraw from bitstamp, but instead of getting my money on the next day(As usual was), my transaction was "in proccess" for a week. After a week, I am receiving a email, telling me that they reject that transaction, and would like to close my account. Also they asked me to sell all bitcoins on my balance, so they will withdraw all money from my account to my bank account that I used last time. I have done everything, and already for a week I am waiting for my money. They stopt to answer on my letters right after I sold last bitcoins and made fiat. Now my account is closed(can't access it, I think its deleted), they don't answer on my letters, and I don't know what to think. Its a pretty huge amount of money for me, and I am starting to worry a bit. At least they could answer on letter, to avoid misunderstanding from my side.

Who had the same problem? How, and how fast it was solved? Was it solved at all? Can they keep my money? Or I will get them eventually?

It sounds it's not all the story. Are you verified? Did you provide false personal info?

Anyway never happened to me, if all your deposits are legit, I'm pretty sure you'll recover your money

There are 5 of us here doing bussines with Bitstamp last 3 years now. We have passes numerous KYC questions (which is really boring answering questions in milion ways), but we never had anything like this. Are you sure you provided real data?

PC & Mac repairs
oda.krell
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July 18, 2016, 01:17:55 PM
 #1629

Hi to everyone, I got a situation. Two weeks ago I made a withdraw from bitstamp, but instead of getting my money on the next day(As usual was), my transaction was "in proccess" for a week. After a week, I am receiving a email, telling me that they reject that transaction, and would like to close my account. Also they asked me to sell all bitcoins on my balance, so they will withdraw all money from my account to my bank account that I used last time. I have done everything, and already for a week I am waiting for my money. They stopt to answer on my letters right after I sold last bitcoins and made fiat. Now my account is closed(can't access it, I think its deleted), they don't answer on my letters, and I don't know what to think. Its a pretty huge amount of money for me, and I am starting to worry a bit. At least they could answer on letter, to avoid misunderstanding from my side.

Who had the same problem? How, and how fast it was solved? Was it solved at all? Can they keep my money? Or I will get them eventually?

Any update on the situation?

Personally, I never had trouble with Bitstamp, the opposite if at all: KYC process ran into some complications, and their customer service turned out to be quite accommodating and the problem was resolved quickly.

Not sure which Bitcoin wallet to use? I suggest to take a look at Electrum.
Electrum is an open-source lightweight client: user friendly, fast, and one of the safest ways to store, send or receive bitcoins.
For executables (Windows, OSX, Linux, Android), source code and documentation, see the Electrum homepage.
saeidza
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September 03, 2016, 11:25:33 AM
 #1630

Hi to everyone, I got a situation. Two weeks ago I made a withdraw from bitstamp, but instead of getting my money on the next day(As usual was), my transaction was "in proccess" for a week. After a week, I am receiving a email, telling me that they reject that transaction, and would like to close my account. Also they asked me to sell all bitcoins on my balance, so they will withdraw all money from my account to my bank account that I used last time. I have done everything, and already for a week I am waiting for my money. They stopt to answer on my letters right after I sold last bitcoins and made fiat. Now my account is closed(can't access it, I think its deleted), they don't answer on my letters, and I don't know what to think. Its a pretty huge amount of money for me, and I am starting to worry a bit. At least they could answer on letter, to avoid misunderstanding from my side.

Who had the same problem? How, and how fast it was solved? Was it solved at all? Can they keep my money? Or I will get them eventually?

It sounds it's not all the story. Are you verified? Did you provide false personal info?

Anyway never happened to me, if all your deposits are legit, I'm pretty sure you'll recover your money

I'm user of Bitstamp, They are very good! I'm verified user but due to the rules they asked me too much question about my BTC my money and where is my source ! I answer them quickly and accurate but they never close my account .
They sent me my money quickly and I'm happy to use this website.
Maybe you did something wrong !
Bonez0r
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April 21, 2017, 12:49:09 AM
 #1631

I don't know if it was requested yet, but please, USD Tether! Right now it's a huge pain sending fiat from another exchange to Bitstamp and having to convert USD->BTC->USD with all the costs and volatility risk. Never mind  Cry
DanWest
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May 03, 2017, 11:28:08 PM
 #1632

i sent 2btc to bitstamp ... after 2 days trasaction in blockchian still have no one confirmation...in bitstamp screen does not show the waiting banner anymore...is it normal?
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May 03, 2017, 11:30:05 PM
 #1633

Why is the btc price of bitcoin $100 more than any other exchange?
Is it to do with withdraws and everyone cashing out to fiat off their accounts there?
Is the rumors I have heard are true?
If so that is very sad to hear. Cry
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May 04, 2017, 01:04:00 AM
 #1634

Why is the btc price of bitcoin $100 more than any other exchange?
Is it to do with withdraws and everyone cashing out to fiat off their accounts there?
Is the rumors I have heard are true?
If so that is very sad to hear. Cry

this is BITSTAMP post...No BITFINEX..."  :p
Bonez0r
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May 26, 2017, 10:31:47 PM
 #1635

I requested a SEPA withdrawal on Wednesday and on the withdrawal page the status is still "in process". I know May 25th is a bank holiday, but shouldn't it have been processed on the 26th? If i don't have my money by Monday i'll open a support ticket.
MOB
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May 27, 2017, 03:40:50 AM
 #1636

Why is the btc price of bitcoin $100 more than any other exchange?
Is it to do with withdraws and everyone cashing out to fiat off their accounts there?
Is the rumors I have heard are true?
If so that is very sad to hear. Cry

this is BITSTAMP post...No BITFINEX..."  :p

Why is Bitstamp now $200 more than Bitfinex? How the heck did this reversal come about?
kehtolo
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May 30, 2017, 06:43:41 AM
 #1637

I requested a SEPA withdrawal on Wednesday and on the withdrawal page the status is still "in process". I know May 25th is a bank holiday, but shouldn't it have been processed on the 26th? If i don't have my money by Monday i'll open a support ticket.

Did you get it Bonez0r?? And if you don't mind me asking how much was it for (roughly.. you can specify a range if you like.. 1,500-2000 or <5000 etc.)

The next 24 hours are critical!
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June 02, 2017, 01:54:00 PM
 #1638

I tried to reach them by +44 20 8133 5474

but phone is unavailable !

does it normal?Huh

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June 22, 2017, 08:45:24 PM
 #1639

phone is still not working

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June 23, 2017, 09:48:19 AM
 #1640

I tried to reach them by +44 20 8133 5474

but phone is unavailable !

does it normal?Huh

phone is still not working

Just email them instead.

I'm guessing this may be an old phone number associated with their London registered office, which is probably just their agent's address, not an actual Bitstamp's place of business. They were handling all operations from Slovenia iirc, but not sure is this still a case.


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