www.BITSTAMP.net Bitcoin exchange site for USD/BTC

[MrPiggles]

Why can't I get a fucking response about the 6000 you have tied up in my account which you won't allow me to withdraw

[MrPiggles]

I admitted I used a fake name on my bitstamp account.

I have now supplied all my real details

all withdrawals are still pending.

Support won't respond.

It looks to me like you just decided to keep my $6000

PLEASE just fucking cancel the withdrawals and let me get my btc at least.

I have given you all my details, I do NOT understand why you can't just verify me and let me take the btc back.

[kwest]

I can't help but be curious about this post on reddit:
Bitstamp's bank refused to open me a bank account as soon as I mentioned bitcoin

So, one of the biggest exchanges have their account with a bank that doesn't allow bitcoin businesses.

[TsuyokuNaritai]

I can't help but be curious about this post on reddit:
Bitstamp's bank refused to open me a bank account as soon as I mentioned bitcoin

So, one of the biggest exchanges have their account with a bank that doesn't allow bitcoin businesses.

Link is garbled. Try this.

[kwest]

I can't help but be curious about this post on reddit:
Bitstamp's bank refused to open me a bank account as soon as I mentioned bitcoin

So, one of the biggest exchanges have their account with a bank that doesn't allow bitcoin businesses.

Link is garbled. Try this.

Fixed it. Thanks for pointing it out.

[Alty]

I'd just like to say that my payment of $6000 came through.

[rqiu07]

why i cant withdraw BTC? I need my coins out badly! But it says YOU ARE NOT ALLOWED TO WITHDRAW AT THE MOMENT. and no reply from support. Please help!

[trdiablo]

Just stopped by here to post that my withdrawal went through also, it took another 1.5 week after I answered the additional KYC info.

[bananas]

Mates, don't believe you cannot withdraw BTC due to KYC/AML.

I've been saying here in this thread and around backed by the exchange manager of my bank, that BTC is not money and so it is out of the scope of any financial institutions / kyc / aml. It is free of any financial regulation.

Today even the Federal Bank of the United States said that:

"I think it's important to understand that this is a payment innovation that's taking place entirely outside the banking industry," Yellen told Sen. Joe Manchin, D-WV. "The Federal Reserve simply does not have the authority to supervise or regulate Bitcoin in any way."
http://www.usatoday.com/story/money/business/2014/02/27/yellen-bitcoin-senate-testimony/5872039/


Whoever can't withdraw BTC from Bitstamp or any other exchange is being scammed.

[MrPiggles]

Mates, don't believe you cannot withdraw BTC due to KYC/AML.

I've been saying here in this thread and around backed by the exchange manager of my bank, that BTC is not money and so it is out of the scope of any financial institutions / kyc / aml. It is free of any financial regulation.

Today even the Federal Bank of the United States said that:

"I think it's important to understand that this is a payment innovation that's taking place entirely outside the banking industry," Yellen told Sen. Joe Manchin, D-WV. "The Federal Reserve simply does not have the authority to supervise or regulate Bitcoin in any way."
http://www.usatoday.com/story/money/business/2014/02/27/yellen-bitcoin-senate-testimony/5872039/


Whoever can't withdraw BTC from Bitstamp or any other exchange is being scammed.

My next step will be small claims, they're UK registered so they'll hve to respond

[Kumpel]

To me it looks like they run out of fiat. Took out a good few USD over the last few months of 2013, no problem. A couple of days ago a substantially smaller withdrawal got stuck, due to insufficient KYC. Rubbish, I'd say. Some of the questions they asked (ie address of SEPA bank) are already answered by their db. Others make hardly any sense. Not unlike MtGox last summer. The delays got longer and longer, the excuses weaker and weaker. bitstamp came up with KYC, mtgox told people they could only transfer whatever tiny amount per day due to bank restrictions.
When the fiat came surging in, they were able to pay out, now, with people trying to cash out and presumably no fresh money coming in, they struggle... Only thing, they should have got the money at some stage. 

[bitcoinmarketmaker]

To me it looks like they run out of fiat. Took out a good few USD over the last few months of 2013, no problem. A couple of days ago a substantially smaller withdrawal got stuck, due to insufficient KYC. Rubbish, I'd say. Some of the questions they asked (ie address of SEPA bank) are already answered by their db. Others make hardly any sense. Not unlike MtGox last summer. The delays got longer and longer, the excuses weaker and weaker. bitstamp came up with KYC, mtgox told people they could only transfer whatever tiny amount per day due to bank restrictions.
When the fiat came surging in, they were able to pay out, now, with people trying to cash out and presumably no fresh money coming in, they struggle... Only thing, they should have got the money at some stage. 

For weeks I have been doing 5 digit USD withdrawals every single day at Bitstamp, no problems!!!

I did have to follow up on 2 extra KYC / AML questionnaires which took just 24 hours to be processed, other than that no problems.

Just follow up on KYC / AML questions and all is fine.

[Kumpel]

For weeks I have been doing 5 digit USD withdrawals every single day at Bitstamp, no problems!!!

I did have to follow up on 2 extra KYC / AML questionnaires which took just 24 hours to be processed, other than that no problems.

Just follow up on KYC / AML questions and all is fine.

Did that. No response, withdrawal still "in process". A few days later I sent a follow up. Again, no response, nothing processed. To me, it looks fishy. Changing the way they conduct business without notice, fishy. Not transferring my money, fishy. So far they had no issue to take a four digit sum in fees, but now there seems an issue to hand over my money.
If I take what you say for face value, again, it is not entirely dissimilar to MtGox. It seems the tiny amounts and the really large amounts were handled properly for longest. The tiny ones to keep the masses happy, the large ones, not to mess with the wrong people. The ones in the middle (with the probably largest accumulated volume) were put on halt first.

[bitcoinmarketmaker]

For weeks I have been doing 5 digit USD withdrawals every single day at Bitstamp, no problems!!!

I did have to follow up on 2 extra KYC / AML questionnaires which took just 24 hours to be processed, other than that no problems.

Just follow up on KYC / AML questions and all is fine.

Did that. No response, withdrawal still "in process". A few days later I sent a follow up. Again, no response, nothing processed. To me, it looks fishy. Changing the way they conduct business without notice, fishy. Not transferring my money, fishy. So far they had no issue to take a four digit sum in fees, but now there seems an issue to hand over my money.
If I take what you say for face value, again, it is not entirely dissimilar to MtGox. It seems the tiny amounts and the really large amounts were handled properly for longest. The tiny ones to keep the masses happy, the large ones, not to mess with the wrong people. The ones in the middle (with the probably largest accumulated volume) were put on halt first.

Please keep us updated about your case (positive and/or negative), I like to follow these things closely, because just like with Mt.Gox I am leaving as soon as settlement is T+6 or more

[MusX]

hey bitstamp, maybe you will give us back the since/offset parameter for transactions API?!?

[barwizi]

how long is account verification taking?

[davs]

Bitstamp, can you respond to these allegations by your competitor that you aren't complying with regulations and could lose all funds? We take such claims very seriously - PLEASE address this and don't be silent like Gox was!

http://www.reddit.com/r/Bitcoin/comments/1zf3di/bitstamp_and_kraken_can_you_respond_to_these/

[Kumpel]

My next step will be small claims, they're UK registered so they'll hve to respond

Did you go that route yet? Will have to create a smaller withdrawal first, but it looks like the only viable option left.

[Kumpel]

how long is account verification taking?

Lower bound to date: >10days. Unlike the initial verification, this KYC-program seems a lot more arbitrary.

[oda.krell]

how long is account verification taking?

Ignore the other response, by Kumpel... So much bullshit and FUD in here.

Account *verification* once all documents are submitted takes less than a week usually.

And about the additional AML/KYC questions: it seems you get a set of additional questions when you make large withdrawals or deposits. A number of users already said that, once you answer them, transfers go out quick (within a few days at most). If, on the other hand, you signed up on the exchange with a fake name, well... then it might take a bit longer :D