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Author Topic: 🚩 Bitcasino.io – the FUN, FAST and FAIR gaming experience! 🚩  (Read 186229 times)
Jaaawsh
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May 11, 2015, 03:14:01 AM
 #761

I so want to like this place, and speak as someone who got VIP status,  but as a U.S.A player my available slot selection is abysmal. It's just a huge tease to hear all about the Quickfire games but be prohibited to play them. The recent lockout to Americans of all the Play'N'Go games was the death blow to this site having an appeal to USA slot players. The only games available are generally horrible BetSoft slots that are insanely tight and have virtually no potential for big wins, the Aristocrat games, also fairly tight and with little to no big win potential, and a few various small time provider's slots which are pretty bland/uninteresting to put it kindly.

This site really needs to either pull out of the USA market altogether or find some way to stand out in terms of game selection. One way to really shake things up would be to make a deal with Real Time Gaming who provide the platform for the biggest US facing online slot sites but all of whom refuse to integrate Bitcoin. They're sitting there for the taking - people jaded with fiat currency deposits and withdraws on the RTG sites. Brand their software and implement a Bitcoin deposit /  withdraw payment system and you'll eat Club World/Inetbet/Slotocash 's customer bases for lunch.

I feel exactly this way too, the only games i can play are really generic and lame, I haven't cashed out more than 1 mbtc since last September, I'm a VIP player too, and I really don't feel very VIP at all... The most I won from the really big monthly lottery was like 20 something mbtc I think (which I lost). And I haven't earned any gifts yet...

I would LOVE to love these guys, the quickfire games look sooo fun, and I've read the "coingaming.io" provider website and it says that you can allow whichever countries you want to play your games =( so unless something changed...

I'd play here a lot more if I could play games other than the ones that are a minimum of 1,2,2.5,5 mbtc bets :c

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May 11, 2015, 06:01:16 PM
 #762

Our featured game today is "Treasure Island" -- the very latest fantastic sea voyage, pirate, and treasure chest themed slot machine!
Try it here now: https://bitcasino.io/casino/video-slots/Treasure-Island

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yakuza699
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May 11, 2015, 06:09:45 PM
 #763

What is the actual max bet on live games?Because on the main page it says that the max bet is 20,000mBTC or 20BTC but when I asked support they told it is 2000mBTC or 2BTC and they said I cannot bet more because my "current level" is too small.On the other hand from all of the games that you have what is the max bet I can place?

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bitcasino.io
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May 12, 2015, 12:26:43 PM
 #764

Our today's featured slot game is the colorful "Mermaids Millions" with HIGH LIMITS and tempting bonuses!
Enjoy this beautiful creation of QuickFire in Fun or real-BTC mode here: https://bitcasino.io/casino/video-slots/Mermaids-Millions


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Time4Btc
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May 12, 2015, 04:09:23 PM
 #765

CAREFUL HERE Everyone ,

I have been playing at this casino site for some time.
Every month I e-mail my host my lottery number picks , this month they had a survey that they wanted people to take for 4 entries into the
lottery. On one of my picks I got 4 of 5 numbers so I should have won 7.5btc or a share if there was someone else who won .
They are telling me that the survey was not completed so they didn't have my lottery numbers . I know I finished there survey !!!
 To me its there way of Scamming me out of my winnings on the lottery.
 I only took the survey so I could get my lottery picks in . Your trying to tell me I left them blank ...
 Give me a break , my wife had the same issue and I watched her complete your survey and fill in every spot for the Lottery picks.
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May 12, 2015, 05:07:37 PM
 #766

CAREFUL HERE Everyone ,

I have been playing at this casino site for some time.
Every month I e-mail my host my lottery number picks , this month they had a survey that they wanted people to take for 4 entries into the
lottery. On one of my picks I got 4 of 5 numbers so I should have won 7.5btc or a share if there was someone else who won .
They are telling me that the survey was not completed so they didn't have my lottery numbers . I know I finished there survey !!!
 To me its there way of Scamming me out of my winnings on the lottery.
 I only took the survey so I could get my lottery picks in . Your trying to tell me I left them blank ...
 Give me a break , my wife had the same issue and I watched her complete your survey and fill in every spot for the Lottery picks.

There are also some negative feedback about this casino, once one guy won a lot from blackjack and they banned his account, once another guy who won from poker but they said he is in Philipphines, they don't allow PH players there, but online gambling is legal in PH, so it's their excuse not to pay players, be cautious.

And some other guys complaint they were forced to be offline when they got free spins on slots, it's not a honest casino IMO.
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May 12, 2015, 09:47:44 PM
 #767

Thanks Fox ,

This Extra feedback should make others think twice before depositing here!!!!
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May 13, 2015, 10:14:07 AM
 #768

Guys, we are quite opened in our conversations and always trying to help customers with their issues. Of course there could be negative feedback as well, while we are the biggest bitcoin casino in the industry. But we have thousands of active players and I'm really sorry that few players got bad experience (and thanks fox19891989 for collection of issues - if you will review our answers, all of the issues were solved or commented within this thread).

Regarding the issue with survey of Time4Btc - I personally checked this survey and you can see the result in our screenshot what I posted earlier in this forum thread. I'm really-really sorry, but how can we know that your numbers won, if we can't physically see these numbers? I really don't know what can we do here...

For those visitors who didn't understand the story, here is a brief overview:
- Besides closed loyalty system, we are making internal monthly free promotions for our VIP players based on a lottery system. Player needs to choose 5 numbers in a lottery and he can win a share of a prize pool (25 BTC within last lottery);
- Last month we made a survey where we want to get some feedback how to make our product better. We sent surveys to all our VIP players, including Time4Btc, and all players who added their thoughts participated in the lottery;
- Unfortunately for some reasons survey of Time4Btc came to our system like that:



In the end we had over 200 participants and some winners, what shows that everything was organized correctly. I don't know the reason why we got survey of Time4Btc in this way, but we had complaints just from this player. And I don't want to argue on who is right and who is wrong - unfortunately we can't do anything about it already.

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May 13, 2015, 11:24:09 AM
 #769

I signed up to your casino yesterday and basically feel you're screwing people over with First Deposit Bonus.

Claiming FDB basically blocked my ability to withdraw any funds until wagering requirement is met.

Wagering requirement seemed pretty standard at x35 but if you look at terms:

Quote
Casino games count differently towards the bonus wagering requirements. Slots compared to Table Games have a different contribution towards releasing the bonus. Please find the full list below:
• Slots: 100% contribution to wagering requirements
• Video slots: 100% contribution to wagering requirements
• Other games: 100% contribution to wagering requirements
• Video poker: 10% contribution to wagering requirements
• Table games: 10% contribution to wagering requirements
•Live Casino Blackjack: 0% contribution to wagering requirements
•Live Casino Roulette: 0% contribution to wagering requirements
•Live Baccarat: 0% contribution to wagering requirements
•Live Casino Lottery: No contribution to wagering requirements
•Live Dice: No contribution to wagering requirements
•Bet On Poker: No contribution to wagering requirements
•7 out of 42 Lottery: No contribution to wagering requirements
•5 out of 36 Lottery: No contribution to wagering requirements
•Casual Games: No contribution to wagering requirements
•Multiplayer: No contribution to wagering requirements
•Scratch Cards: No contribution to wagering requirements
•Wheel of Fortune: No contribution to wagering requirements

most of the games are not counted towards WR, some are only at 10%.

I played black jack and have rollover of over x100 and still are not anywhere near being able to withdraw. Apparently BJ is classed as 'table game' (that's what customer service told me). I was sure it falls under 'Other games' as 'table games' have separate tab, so it looks like a separate category.

If BJ and roulette are classified as table games, why don't you stick to your own classification and, consequently, put them under 'table games' tab?

That's very misleading. If I was aware of that, I would have never claimed FDB as I have no interest playing slots and other games with unknown house edge and x350 rollover requirement on BJ is just ridiculous.

Luckily I only played with what I got from affiliate giveaway, I'd be seriously pissed off if it was my own deposit.

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May 13, 2015, 12:02:16 PM
 #770

CAREFUL HERE Everyone ,

I have been playing at this casino site for some time.
Every month I e-mail my host my lottery number picks , this month they had a survey that they wanted people to take for 4 entries into the
lottery. On one of my picks I got 4 of 5 numbers so I should have won 7.5btc or a share if there was someone else who won .
They are telling me that the survey was not completed so they didn't have my lottery numbers . I know I finished there survey !!!
 To me its there way of Scamming me out of my winnings on the lottery.
 I only took the survey so I could get my lottery picks in . Your trying to tell me I left them blank ...
 Give me a break , my wife had the same issue and I watched her complete your survey and fill in every spot for the Lottery picks.

It seems odd that it only happened to you and your wife.  The support staff was able to read my numbers back to me (I emailed them asking what numbers they had for me just two days ago).     So where are you getting the numbers you picked from?  Do you have a screenshot or something or are they just supposed to take your word that you picked 4 of 5 numbers but it was only an issue with you and your wifes account?

------------------------
This survey kind of bummed  me out because it was easy to see they gave different amounts of lotto entries by changing the letter of the URL from a to b to c, etc.   My old account that hadn't  been used since December and that had spent 1,000's of coins less was given the option to take the survey and get more entries that my "VIP" account as given.  (For the record I only took the survey once with my main account).

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May 13, 2015, 01:42:44 PM
 #771

This one is Easy ... I saved them to a text file here is a screenshot of that file

http://prntscr.com/74qjmd


After support told me That the survey was blank (5-6-2015) I Opened the link a 2nd time and went to the end of the survey to check the auto complete all 4 of the fields they provided were you enter numbers were there I wish I would have screen shot that while I could when I thought to use it as proof the link was disabled so I couldn't get to that page again.

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May 13, 2015, 01:46:03 PM
 #772

This one is Easy ... I saved them to a text file here is a screenshot of that file

http://prntscr.com/74qjmd


After support told me That the survey was blank (5-6-2015) I Opened the link a 2nd time and went to the end of the survey to check the auto complete all 4 of the fields they provided were you enter numbers were there I wish I would have screen shot that while I could when I thought to use it as proof the link was disabled so I couldn't get to that page again.



Hah, I still have a notepad file almost just like that opened from the lotto date.   It's a nice addition but I bet you  know as well as I do how easy it is to change file attributes like date created.   Sorry, I don't  know how the casino could work it out unless they just took the hit on it.  Sorry again.

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May 13, 2015, 04:29:10 PM
 #773

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Jaaawsh
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May 13, 2015, 04:57:37 PM
 #774

I signed up to your casino yesterday and basically feel you're screwing people over with First Deposit Bonus.

Claiming FDB basically blocked my ability to withdraw any funds until wagering requirement is met.

Wagering requirement seemed pretty standard at x35 but if you look at terms:

Quote
Casino games count differently towards the bonus wagering requirements. Slots compared to Table Games have a different contribution towards releasing the bonus. Please find the full list below:
• Slots: 100% contribution to wagering requirements
• Video slots: 100% contribution to wagering requirements
• Other games: 100% contribution to wagering requirements
• Video poker: 10% contribution to wagering requirements
• Table games: 10% contribution to wagering requirements
•Live Casino Blackjack: 0% contribution to wagering requirements
•Live Casino Roulette: 0% contribution to wagering requirements
•Live Baccarat: 0% contribution to wagering requirements
•Live Casino Lottery: No contribution to wagering requirements
•Live Dice: No contribution to wagering requirements
•Bet On Poker: No contribution to wagering requirements
•7 out of 42 Lottery: No contribution to wagering requirements
•5 out of 36 Lottery: No contribution to wagering requirements
•Casual Games: No contribution to wagering requirements
•Multiplayer: No contribution to wagering requirements
•Scratch Cards: No contribution to wagering requirements
•Wheel of Fortune: No contribution to wagering requirements

most of the games are not counted towards WR, some are only at 10%.

I played black jack and have rollover of over x100 and still are not anywhere near being able to withdraw. Apparently BJ is classed as 'table game' (that's what customer service told me). I was sure it falls under 'Other games' as 'table games' have separate tab, so it looks like a separate category.

If BJ and roulette are classified as table games, why don't you stick to your own classification and, consequently, put them under 'table games' tab?

That's very misleading. If I was aware of that, I would have never claimed FDB as I have no interest playing slots and other games with unknown house edge and x350 rollover requirement on BJ is just ridiculous.

Luckily I only played with what I got from affiliate giveaway, I'd be seriously pissed off if it was my own deposit.


Compared to other Bitcoin casinos those are harsh terms yeah, but  if you look at casinos that use Fiat money a lot of them have VERY similar if not WORSE wagering requirements. Casinos are almost always extremely restricting on bonus money.

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May 13, 2015, 05:13:51 PM
 #775


Our dealers in Live Dice, Lottery and Bet on Poker:




Why your dealer's images are taken from homeofcasino.ru ?

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May 13, 2015, 07:37:54 PM
 #776


Compared to other Bitcoin casinos those are harsh terms yeah, but  if you look at casinos that use Fiat money a lot of them have VERY similar if not WORSE wagering requirements. Casinos are almost always extremely restricting on bonus money.

There are always strict restrictions on bonuses, but this is more than that. In this case claiming bonus blocks withdrawal of your own deposit. The last deposit bonus I claimed on fiat gambling site was bet365 where they figured the way to record those amounts separately, you still had amount available for withdrawal + restricted amount (bonus).

And apart from that their T&Cs are very misleading (as per my post above).

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May 13, 2015, 07:58:11 PM
 #777

Just got four deuces on video poker.  Started with 10mbtc.


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May 13, 2015, 08:32:11 PM
 #778

....but I hate the withdraw wait on your site.   So my withdraw is in the queue now but when will it be sent?  You are starting to look like the cash based online casinos where they give you the option to cancel the withdraw while you wait and add unnecessary waiting for something that is made to transmit almost instantly.


That's the reason I like BTC casinos because they normally don't pull the same stuff as cash casinos online.  Oh, it takes a week to send money to your bank account after we put it in queue but we don't do that until 24 hours after you request the withdraw just in case you want to cancel it and start the whole process over again.

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May 14, 2015, 01:11:46 PM
 #779

....but I hate the withdraw wait on your site.   So my withdraw is in the queue now but when will it be sent?  You are starting to look like the cash based online casinos where they give you the option to cancel the withdraw while you wait and add unnecessary waiting for something that is made to transmit almost instantly.


That's the reason I like BTC casinos because they normally don't pull the same stuff as cash casinos online.  Oh, it takes a week to send money to your bank account after we put it in queue but we don't do that until 24 hours after you request the withdraw just in case you want to cancel it and start the whole process over again.

Most of the time withdraw is almost instant (within 60 seconds), but sometimes (especially within night shift of our support team) it takes a bit of time. Main thing here is that we are checking each individual withdraw manually. We already had issues in the beginning of our project when some cheaters tried to find loopholes in games, bonuses, etc and we decided to make it manually. Especially while we have lots of different games, including poker where players can try to use chip dumping.

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May 14, 2015, 01:26:40 PM
 #780

Good site pays out fast for me and is nice
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